scholarly journals Self-Disclosure to an IoT Conversational Agent: Effects of Space and User Context on Users’ Willingness to Self-Disclose Personal Information

2019 ◽  
Vol 9 (9) ◽  
pp. 1887 ◽  
Author(s):  
Ziyang Li ◽  
Pei-Luen Patrick Rau ◽  
Dinglong Huang

In the era of the Internet of Things (IoT), IoT conversational agents (IoT-CAs) have become the gateways for smart spaces. Users will inevitably self-disclose some types of personal information while interacting with IoT-CAs. In this study, users’ willingness to disclose different types of information to IoT-CAs in two smart spaces (living space and workspace) and two user contexts (one user or two users) was investigated. One living space and one workspace were built for users to experience interactions with IoT-CAs. Subsequently, users’ willingness to self-disclose six types of personal information was measured. Two experiments were separately conducted for a single user (N = 36) and two users (N = 48). The results indicated that users were most willing to disclose information about their tastes and interests and least willing to disclose money information. Users in the living space were willing to disclose more information than those in the workspace, which was mediated by users’ expectations for the reciprocal services of IoT-CAs rather than the awareness of other persons or external factors. Participants had a high private self-awareness in the living space and workspace; their attention was focused on themselves rather than on external factors in smart spaces.

2015 ◽  
Vol 43 (1) ◽  
pp. 1-13 ◽  
Author(s):  
Kaan Varnali ◽  
Aysegul Toker

Our aim was to contribute to the understanding of self-disclosure behavior on social networking sites (SNS). Participants (N = 1,294) completed online surveys comprising measures of willingness to disclose personal information on SNS, self-esteem, SNS affinity, self-disclosure, honesty of self-disclosure, subjective norm, self-monitoring skills, and public self-consciousness. Our findings suggest that self-disclosure mediates the impact of communication-based personality characteristics on the use of SNS, and that subjective norm and SNS affinity also have significant independent effects.


First Monday ◽  
2011 ◽  
Author(s):  
Chris Fullwood ◽  
Mike Thelwall ◽  
Sam O'Neill

With the increasing popularity of social networking sites, it has become relatively common for Internet users to develop an online presence via a personal profile page. Moreover, some chat rooms allow members to develop profile pages too. As a potential first point of contact, effective profile construction may play a pivotal role in the management of first impressions. Identity construction in profiles seems to be particularly important for chat room users, because they are often likely to interact with strangers. Since chat rooms can be used for anti-social purposes, the type and extent of the information posted in chat room profiles seems likely to be different from that in online profiles for social networking sites, which may be more closely tied to offline identities. This investigation of information in 324 profiles from two Lycos chat rooms for adults found that most users include a picture of themselves on their profile, hence apparently tying themselves to their offline identity. Nevertheless, the majority remain anonymous, probably many more than for social networking sites and blog authors. There are sex differences in the types of information posted on chat room profiles, with women tending to include more personal information. Furthermore, older users are more likely to post information about relationship status and location than younger users. These sex and age differences in profile content may be a consequence of the different motivations for using the service as well as disparities in self-disclosure norms.


2021 ◽  
Vol 2021 (3) ◽  
pp. 373-393
Author(s):  
Jooyoung Lee ◽  
Sarah Rajtmajer ◽  
Eesha Srivatsavaya ◽  
Shomir Wilson

Abstract Recent work has brought to light disparities in privacy-related concerns based on socioeconomic status, race and ethnicity. This paper examines relationships between U.S. based Twitter users’ socio-demographic characteristics and their privacy behaviors. Income, gender, age, race/ethnicity, education level and occupation are correlated with stated and observed privacy preferences of 110 active Twitter users. Contrary to our expectations, analyses suggest that neither socioeconomic status (SES) nor demographics is a significant predictor of the use of account security features. We do find that gender and education predict rate of self-disclosure, or voluntary sharing of personal information. We explore variability in the types of information disclosed amongst socio-demographic groups. Exploratory findings indicate that: 1) participants shared less personal information than they recall having shared in exit surveys; 2) there is no strong correlation between people’s stated attitudes and their observed behaviors.


2019 ◽  
Vol 48 (1) ◽  
pp. 43-63 ◽  
Author(s):  
Felipe Thomaz ◽  
Carolina Salge ◽  
Elena Karahanna ◽  
John Hulland

Abstract The Web is a constantly evolving, complex system, with important implications for both marketers and consumers. In this paper, we contend that over the next five to ten years society will see a shift in the nature of the Web, as consumers, firms and regulators become increasingly concerned about privacy. In particular, we predict that, as a result of this privacy-focus, various information sharing and protection practices currently found on the Dark Web will be increasingly adapted in the overall Web, and in the process, firms will lose much of their ability to fuel a modern marketing machinery that relies on abundant, rich, and timely consumer data. In this type of controlled information-sharing environment, we foresee the emersion of two distinct types of consumers: (1) those generally willing to share their information with marketers (Buffs), and (2) those who generally deny access to their personal information (Ghosts). We argue that one way marketers can navigate this new environment is by effectively designing and deploying conversational agents (CAs), often referred to as “chatbots.” In particular, we propose that CAs may be used to understand and engage both types of consumers, while providing personalization, and serving both as a form of differentiation and as an important strategic asset for the firm—one capable of eliciting self-disclosure of otherwise private consumer information.


1991 ◽  
Vol 69 (5) ◽  
pp. 289 ◽  
Author(s):  
LOUIS R. KALIN

2010 ◽  
Vol 25 (2) ◽  
pp. 109-125 ◽  
Author(s):  
Hanna Krasnova ◽  
Sarah Spiekermann ◽  
Ksenia Koroleva ◽  
Thomas Hildebrand

On online social networks such as Facebook, massive self-disclosure by users has attracted the attention of Industry players and policymakers worldwide. Despite the Impressive scope of this phenomenon, very little Is understood about what motivates users to disclose personal Information. Integrating focus group results Into a theoretical privacy calculus framework, we develop and empirically test a Structural Equation Model of self-disclosure with 259 subjects. We find that users are primarily motivated to disclose Information because of the convenience of maintaining and developing relationships and platform enjoyment. Countervailing these benefits, privacy risks represent a critical barrier to information disclosure. However, users’ perception of risk can be mitigated by their trust in the network provider and availability of control options. Based on these findings, we offer recommendations for network providers.


2021 ◽  
Vol 30 (5) ◽  
pp. 444-453
Author(s):  
M. Teresa Bajo ◽  
Carlos J. Gómez-Ariza ◽  
Alejandra Marful

Knowledge in memory is vast and not always relevant to the task at hand. Recent views suggest that the human cognitive system has evolved so that it includes goal-driven control mechanisms to regulate the level of activation of specific pieces of knowledge and make distracting or unwanted information in memory less accessible. This operation is primarily directed to facilitate the use of task-relevant knowledge. However, these control processes may also have side effects on performance in a variety of situations when the task at hand partly relies on access to suppressed information. In this article, we show that various types of information to be used in a variety of different contexts (problem solving, decision making based on personal information, language production) may be the target of inhibitory control. We also show that the control process may leave a behavioral signature if suppressed information turns out to be relevant shortly after being suppressed.


Koneksi ◽  
2020 ◽  
Vol 3 (2) ◽  
pp. 328
Author(s):  
Jovita Clarissa ◽  
H.H. Daniel Tamburian

Humans are social beings who need other individuals to group. In interacting with others, individuals will convey information and usually begin with an introduction relates to self disclosure, which is the type of individual communication disclosing information about himself is commonly concealed. Social media is a medium on the Internet that allows users to represent themselves, share, communicate with others and create virtual social ties. This research was intended to examine Instagram and Self Disclosure in an interpersonal communication perspective on the Santo Kristoforus II high school students to find out the activities of students on Instagram social media. Research based on Self-Disclosure theory, communication theory in the Digital Era, social media, and Instagram. Research uses a qualitative approach with case study methods. The results is that the self disclosure conducted by the informant is about daily activities, and the self disclosure is on Instagram involving several Self-Disclosure processes. In the process of Self-Disclosure, informants usually provide personal information such as feelings, thoughts and experiences, and they are also careful enough in uploading information to social mediaManusia disebut makhluk yang memerlukan seseorang untuk saling berhubungan timbal balik. Dalam berinteraksi dengan orang lain, individu akan menyampaikan berbagai informasi dan biasanya diawali dengan perkenalan mengenai dirinya, hal tersebut berkaitan dengan self disclosure, yakni jenis komunikasi individu mengungkapkan informasi tentang dirinya sendiri yang biasa disembunyikan. Media sosial saat ini digunakan penggunanya untuk berkomunikasi, membentuk relasi dengan orang lain secara virtual. Sehingga penelitian ini dimaksudkan untuk meneliti Instagram dan Self Disclosure dalam Perspektif Komunikasi Antarpribadi terhadap Siswa-Siswi SMA Santo Kristoforus II untuk mengetahui aktivitas siswa-siswi di media sosial Instagram. Penelitian berlandaskan teori Self-Disclosure, Teori Komunikasi di Era Digital, Media Sosial, dan Instagram. Penelitian menggunakan pendekatan kualitatif dengan metode studi kasus. Hasil penelitian menunjukkan bahwa pengungkapan diri yang dilakukan oleh informan berisi tentang aktivitas sehari-hari yang dilakukan, dan pengungkapan diri tersebut dilakukan dalam media sosial Instagram yang melibatkan beberapa proses pengungkapan diri. Dalam proses pengungkapan diri, informan biasanya memberikan informasi pribadi seperti perasaan, pikiran dan pengalaman. Dengan banyaknya informasi yang diberikan, tidak menutup kemungkinan mereka juga cukup berhati-hati dalam mengunggah informasi ke media sosial


2020 ◽  
Author(s):  
Erin Carbone ◽  
George Loewenstein

Studies suggest that sharing thoughts and information with others may be inherently pleasurable and confer health, psychological, and social benefits to the discloser. At the same time, self-disclosure exposes individuals to scrutiny and the risk of rejection and reputational damage, particularly with the advent of digital applications and social media outlets that promote public, and often permanent, disclosing. In an effort to understand the tradeoffs that underlie the decision to disclose, we introduce a distinction between the propensity to disclose and the psychological desire to disclose and present a preliminary investigation into when and why these two constructs diverge. Findings from two exploratory studies reveal the types of information that individuals are most eager to share, as well as the contextual factors and individual characteristics that moderate the desire to share and the circumstances under which this desire is most likely to translate into actual sharing. We replicate findings from prior research that the decision to disclose is a function of content emotionality and valence, but find that the propensity to withhold negative information is most pronounced when the information is about oneself than about others, and that gender differences in disclosure are largely driven by the tendency for men to withhold negative, but not positive, information. Additionally, we capture motives and traits, many of them previously unexplored in the disclosure context, to model the underlying decision-making process that leads to information sharing and distinguish between the act of sharing information and the psychological desire that differentially engender disclosing behavior.


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