User Experience (UX) in Business, Management, and Psychology: A Bibliometric Mapping of the Current State of Research
2020 ◽
Vol 4
(2)
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pp. 18
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Keyword(s):
User Experience (UX) describes the holistic experience of a user before, during, and after interaction with a platform, product, or service. UX adds value and attraction to their sole functionality and is therefore highly relevant for firms. The increased interest in UX has produced a vast amount of scholarly research since 1983. The research field is, therefore, complex and scattered. Conducting a bibliometric analysis, we aim at structuring the field quantitatively and rather abstractly. We employed citation analyses, co-citation analyses, and content analyses to evaluate productivity and impact of extant research. We suggest that future research should focus more on business and management related topics.
2021 ◽
Vol ahead-of-print
(ahead-of-print)
◽
2016 ◽
Vol 9
(4)
◽
pp. 933
◽
2017 ◽
Vol 34
(4)
◽
pp. 539-552
◽
Keyword(s):
Keyword(s):
2018 ◽
Vol 8
(5)
◽
pp. 529-546