scholarly journals Networks, Innovation and Knowledge Transfer in Tourism Industry: An Empirical Study of SMEs in Portugal

2021 ◽  
Vol 10 (5) ◽  
pp. 159
Author(s):  
João M. Lopes ◽  
Márcio Oliveira ◽  
Jorge Lopes ◽  
Umer Zaman
Keyword(s):  
Higher Education ◽  
Knowledge Transfer ◽  
Triple Helix ◽  
Qualitative Methodology ◽  
Tourism Industry ◽  
Regional Networks ◽  
Business Innovation ◽  
Triple Helix Model ◽  
Tourism Sector ◽  
Speed Up

The present study aims to investigate how commercialisation and knowledge transfer between the SMEs of the tourism sector and the higher education institutions (HEIs) are made, as well as to find out whether the SMEs of the tourism sector are part of tourism networks, and what their motivations are. We used a qualitative methodology, applying the triangulation method to eight SMEs and one HEI. The results indicate that the commercialisation and knowledge transfer between the SMEs and the HEIs are not effective. SMEs are part of regional networks of business innovation; however, they do not participate in R&D activities with HEIs. Some suggestions were made to SMEs, HEIs, and regional governments to speed up commercialisation and knowledge transfer in the tourism sector. We adapted the Triple Helix Model to the tourism sector, thus creating the “Triple Helix in the Tourism Context”. Only a few studies have researched knowledge commercialisation in the tourism sector, a gap that this article aims to compensate.

scholarly journals ON THE ISSUE OF PROFESSIONAL TRAINING OF TOURIST PERSONNEL IN THE MIDST OF THE COVID-19 PANDEMIC

2021 ◽  
Vol 2 (67) ◽  
pp. 36-38
Author(s):  
O. Polyakova
Keyword(s):  
Higher Education ◽  
World Economy ◽  
Professional Training ◽  
Training System ◽  
Tourism Industry ◽  
Tourism Sector ◽  
The World

The current pandemic has revealed a number of vulnerabilities of the world economy to global threats of this level, including the tourism sector. This article examines the issue of digitalization of higher education in the context of the formation of a flexible and sustainable training system for the tourism industry against the backdrop of the COVID-19 pandemic.

The Training of Intellectual Capital in the Tourism Sector Based on the Development of Professional Skills

2019 ◽  
pp. 199-211
Author(s):  
Rosa María Rivas García ◽  
Jésica Alhelí Cortés Ruiz ◽  
Sandra Viridiana Cortés Ruiz
Keyword(s):  
Higher Education ◽  
Competitive Advantage ◽  
Intellectual Capital ◽  
Tourism Industry ◽  
Professional Skills ◽  
Tourism Sector ◽  
Definition Of

The objective of this chapter is to offer an approach to the generation of competitive advantage in the tourism industry based on the definition of intellectual capital and its relationship with professional competences in tourism, which is why the topic of educational competences in higher education is described, since professional skills are achieved through these. Subsequently, the exploration of the intellectual capital concept and the conception of tourism is presented. Finally, the relation of the thematic axes of this chapter is presented to incorporate the conclusion that describes that the educational competences in higher education applied by professionals in the tourism industry will result in the productivity and profitability of the organizations known as intellectual capital.

scholarly journals The Moderation Effect of External Environment Turbulence in Tourism Sector: Comparative Analysis of Pakistan & Thailand

2018 ◽  
pp. 672-684
Keyword(s):  
Environmental Factors ◽  
Structural Equation ◽  
Business Performance ◽  
Tourism Industry ◽  
Customer Relationship ◽  
Equation Modeling ◽  
Military Operations ◽  
Moderation Effect ◽  
Business Innovation ◽  
Tourism Sector

Tourism sector in Pakistan is facing a situation of severe crisis, plagued by poor management, lack of infrastructure, weak and ineffective policy and implementation. The looming cloud of terrorism has further diminished the role the sector could play in the country and the region’s development. Recent military operations against terrorist elements and the inauguration of China Pakistan Economic Corridor (CPEC) are being hailed as a new phase, bringing more opportunities for business. However, it may also bring new challenges to the existing industry as well. The Thailand tourism industry faced similar kind of situation but it sailed out. The current research paper examined the moderating effect of external environmental factors and relationship of Customer Relationship Management Effectiveness (CRMe) with business performance and business innovation. A sample of 382 respondents was selected. The respondents belonged to Tourism sector in Pakistan and Thailand. The responses were tested and analyzed using Structural Equation Modeling in AMOS. It was observed that Technological Turbulence, Market Turbulence and Competitive Intensity significantly moderate the relation of CRMe with business innovation and business performance. This study is significant as it highlights the importance of external environmental factors for business performance and innovation Vis a Vis the effectiveness of an organization’s CRM capability. Results of this study hold significant implications for policy makers and stake holders.

HIGHER EDUCATION IN TOURISM FROM THE PERSPECTIVE OF THE LATVIAN TOURISM INDUSTRY

2018 ◽  
Vol 1 ◽  
pp. 580-589
Author(s):  
Linda Veliverronena ◽  
Ilze Grīnfelde
Keyword(s):  
Higher Education ◽  
Formal Education ◽  
Tourism Industry ◽  
Medium Size ◽  
Fundamental Study ◽  
Study Methods ◽  
Quality Of Higher Education ◽  
Tourism Sector ◽  
Market Needs ◽  
Professional Study

Several Latvian higher education organisations provide both academic and professional study programmes in tourism from college up to master level. Frequently educators stress that programme's content corresponds to tourism industry needs; however, tourism representatives describe higher education as reactive to the needs rather than proactive. The aim of the study is to explore tourism labour market needs in Latvia and to analyse the employability of graduates and the quality of higher education from the perspective of tourism sector stakeholders in the state and municipal, non-governmental and private sectors. Interviews with informants from small and medium size organizations were selected as data collection method and data were coded and analysed by using the method of content analysis. Results reveal that cooperation between higher education institutions and the tourism sector is insufficient as education partially responds to the needs of the industry. The industry stakeholders suggest strengthening students` skills in sales, cooperation and networking and creative experience design. A data analysis reveals that personal traits and self-efficacy play a more significant role than formal education in the process of staff recruitment. Tourism educators should engage in closer cooperation with the tourism sector to find out needs proactively, reconsider study methods and use a more hands-on approach – improvement of the supply of education does not demand fundamental study content changes but rather transformation of study methods – assessing the effectiveness of existing methods and introducing novel teaching ways. 

scholarly journals The Triple Helix Model for the Conceptual Mechanism of Cooperation between Higher Education and Business: The Regional Aspect

2020 ◽  
Vol 16 (4) ◽  
pp. 1046-1060
Author(s):  
Uraz B. Baimuratov ◽  
Rinat A. Zhanbayev ◽  
Saule S. Sagintayeva
Keyword(s):  
Higher Education ◽  
Triple Helix ◽  
Dominant Role ◽  
Developed Countries ◽  
Economic Management ◽  
Triple Helix Model ◽  
State Education ◽  
Single Industry ◽  
The Republic ◽  
The Impact

Single-industry regions, common to all industrially developed countries, need to overcome the economic crises. We assume that it is possible to achieve this goal based on new forms of cooperation between the main participants: business, state, education, and science. Based on the triple helix model, the study develops a mechanism for cooperation between higher education and business in depressed single-industry regions. The model was tested on the example of the Republic of Kazakhstan. We use the methodological principles of logical, statistical analysis and synthesis. To increase the impact of universities on the national economic growth, we propose a cooperation mechanism based on the Triple Helix model. This model is adapted to the specificity of single-industry and depressed regions, where regional universities play a dominant role as a source of innovation and innovative synergy for the cooperation of partners involved. Simultaneously, the creation of new forms of cooperation between higher education and business leads to the acceleration of social and economic development of regions. The mechanism of the proposed triple helix model aims to encourage all participants to generate innovations, provide high-quality educational services, conduct research and fill business orders. Local and state authorities in the field of economic management can use the results and conclusions of the survey for creating regional development programmes.

Systematic review of crisis reactions toward major disease outbreaks: application of the triple helix model in the context of tourism

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Li-Hsin Chen ◽  
Kyrie Eleison Munoz ◽  
Nandar Aye
Keyword(s):  
Systematic Review ◽  
Crisis Management ◽  
Triple Helix ◽  
Management Practices ◽  
Tourism Industry ◽  
Future Research ◽  
Health Crisis ◽  
Content Type ◽  
Integrative Framework ◽  
Triple Helix Model

Purpose While academia, industry and government have made various efforts to ameliorate the impacts of Covid-19, no study has hitherto used an integrative framework to assess the reactions of all three of these sectors to previous multinational epidemics. Such fragmentation ignores the holistic nature of crisis management. To better understand the impacts of health crises on tourism, this study aims to examine the past literature related to academic, industrial and governmental responses to multinational epidemics through the lens of the triple helix model. Design/methodology/approach Based on preferred reporting items for systematic reviews and meta-analyzes and the best-fit approach, this paper conducts a systematic review of the literature published between 2000 and 2020 on five multinational epidemics that had significant impacts on the tourism industry: food and mouth disease, severe acute respiratory syndrome, bird flu (novel influenza A and avian flu), Ebola and middle east respiratory syndrome. Thematic analysis was used to identify major themes in the 63 relevant articles identified. Findings No substantial increase was found in the quantity of multinational epidemic-related studies after 2010. Collectively, the 10 identified themes strongly emphasized economic recovery. Originality/value No existing tourism-related study examines reactions toward multiple health crises by integrating three important sectors: academia, industry and government. This study fills that research gap with a systematic review of past multinational epidemics and proposes an integrative framework. It also provides recommendations for future research and health-crisis management practices.

scholarly journals STRATEGI PEMULIHAN DAMPAK WABAH COVID PADA SEKTOR PARIWISATA DI DAERAH ISTIMEWA YOGYAKARTA

2021 ◽  
Vol 4 (1) ◽  
pp. 47-59
Author(s):  
Pangky Arbindarta Kusuma ◽  
Dyah Mutiarin ◽  
Janianton Damanik
Keyword(s):  
Local Governments ◽  
Qualitative Methodology ◽  
Action Plan ◽  
Recovery Process ◽  
Tourism Industry ◽  
Tourism Sector ◽  
Tourism Information ◽  
The Impact ◽  
Smart Tourism ◽  
Special Region

The shocks caused by the Covid-19 pandemic had a major impact on the tourism sector and the economy. Yogyakarta is one of the main destinations for domestic and international tourism in Indonesia. Unfortunately, the tourism sector in Yogyakarta is also affected by the COVID-19 pandemic. This study aims to analyze the impact of the Covid-19 pandemic on the tourism sector and recovery strategies during and after the Covid-19 pandemic in the Special Region of Yogyakarta. This research was compiled using a descriptive qualitative methodology, data collection was carried out by studying literature and interviews with resource persons. The results showed that the growth of tourists during the pandemic period was negative, as well as the growth rate of hotel occupancy was also negative. The tourism industry perpetrators suffered huge losses and many workers were sent home without being paid until they were terminated. The recovery of the tourism sector requires a long stageand will be carried out in stages. The first phase has been started in june 2020 and is expected to move towards a new normal in 2022. Several action plans are drawn up for the recovery process. The action plan includes developing health protocols, creating digital tourism, a tourism information system, and SMART Tourism. Local governments and tourism industry players in DIY need to build SMART Tourism for sustainable tourism after the Covid-19 pandemic.SMART Tourism is an innovation in the tourism sector by utilizing information technology in integrating tourism activities.

Knowledge and Technology Transfer in Tourism SMEs

2020 ◽  
pp. 198-210
Author(s):  
João Lopes ◽  
Luis Farinha
Keyword(s):  
Higher Education ◽  
Tourism Industry ◽  
Transfer Of Knowledge ◽  
Regional Innovation ◽  
Innovation Ecosystem ◽  
Highly Educated ◽  
Differentiation Strategy ◽  
Tourism Sector ◽  
Knowledge And Technology Transfer ◽  
The Cost

This chapter analyzes the dynamics underlying the mechanisms of transfer of knowledge and technology between academia and the tourism industry. Two interviews and research were applied to managers of SMEs. SMEs consider highly educated employees central to the knowledge transfer process, but do not give any incentive to their employees to graduate. It is not always possible to recruit young talents from higher education, as they prefer to go to work for large metropolises. The main barriers for collaboration in R&D academia-industry in the tourism sector are the cost, lack of interest on the part of higher education institutions, and the bureaucratic and time-consuming process. Regarding networking, SMEs agree that they create value, but also consider incorporating a regional innovation ecosystem. SMEs should use a competitive differentiation strategy.

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