scholarly journals Adapting Public Sector Services to Local Delivery

2012 ◽  
Vol 17 (Special Edition) ◽  
pp. 359-385 ◽  
Author(s):  
Ishrat Husain
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
Public Service ◽  
Local Governments ◽  
Business Processes ◽  
Civil Service ◽  
Fiscal Decentralization ◽  
Education And Health ◽  
Number Of Factors ◽  
Management Policies

This article describes the local government system established in the 2001 Devolution Plan and its evolution over the period 2002-07, with a focus on two essential public services, education and health. We believe that the devolution of service delivery functions, delegation of financial powers, decentralization of authority, and deconcentration of executive powers, can, together, lead to better accountability of results and, hence, to improved public service delivery to the poor and marginalized. The Devolution Plan made inroads toward these goals, particularly in education, but their achievement was incomplete due to a number of factors, among those incomplete fiscal decentralization, limited targeting of backward areas, and centralizing tendencies of the provincial departments and civil service. Recommendations are offered on how to further develop the local government system more generally, with an eye towards increasing accountability and improving coordination both across local governments and between tiers. For this, complementary reforms to simplify business processes and revamp human resource management policies are needed; introducing a district level civil service is among the suggested changes. The article concludes with detailed recommendations on improving the decentralized delivery of education and health services.

scholarly journals SYSTEM OF POLITICAL GOVERNANCE AND PUBLIC SERVICE DELIVERY IN SINDH, PAKISTAN

2021 ◽  
Vol 4 (1) ◽  
pp. 89-99
Keyword(s):  
Qualitative Research ◽  
Local Government ◽  
Service Delivery ◽  
Experimental Research ◽  
Public Service ◽  
Local Governments ◽  
Research Approach ◽  
The People ◽  
The Government ◽  
Political Governance

Local government systems are considered the primary governance level in terms of democracies, though, their contribution to governance is well-established. Concerning this, the present study aims to assess the local government concerning the province of Sindh Pakistan. The focus of this study is to highlight the efficacy as well as the efficiency of the restructuring of the government office. For conducting this study, an experimental research design based on the qualitative research approach is used. The findings of the study conclude that the empowerment of the local government is closely related to the enhanced work practices and better attainment of the economic goals. It also shows that this assists in better management as well as reduction of conflict, since they are more aware of the problems. Therefore, more authority should be provided to these local governments for ensuring the welfare of the people, and Pakistan as a whole.

Fiscal Decentralization

2017 ◽  
pp. 218-240 ◽  
Author(s):  
Tinashe Carlton Chigwata
Keyword(s):  
Local Government ◽  
Local Governments ◽  
Fiscal Decentralization ◽  
The State ◽  
African Countries ◽  
Critical Question ◽  
Local Revenue ◽  
Number Of Factors ◽  
Contextual Environment

Decentralization has been adopted in a number of African countries, in part to improve the capacity of the state to mobilize “additional” resources that are needed for development. Several years after the adoption of decentralization programs, the critical question is whether local government have indeed managed to mobilize this “additional” revenue. This question is answered by examining revenue mobilization by local governments in Zimbabwe. Practice in Zimbabwe, as in many other African countries, paints a gloomy picture on local revenue-raising, since local governments are constrained in this respect by a number of factors, many of which are outside their control and influence. The lesson from this finding is that the effectiveness of a decentralization program should not be judged solely on the quality of its design, but also on the basis of the prevailing contextual environment.

The Enschede Virtual Public Counter

2011 ◽  
pp. 205-225
Author(s):  
Ronald E. Leenes
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
Public Service ◽  
Local Governments ◽  
Public Services ◽  
National Level ◽  
Government Agencies ◽  
Pilot Projects ◽  
One Stop ◽  
Ambitious Program

In 1995 the Dutch Ministry of the Interior and the Association of Dutch Local Governments (VNG) initiated an ambitious program to improve public service delivery. The aim of this so-called Public Counter 2000 (in Dutch: ‘Overheidsloket 2000’ or ‘OL2000’) program was a nation wide network of one-stop government agencies, providing citizens and trade and industry with information and public services. These one-stop government agencies should have both physical and virtual incarnations. The services delivered are primarily those of local government. However, also services of the national level and of (semi-) private agencies may be incorporated. The first phase of the OL2000 program consisted of piloting. Enschede was the host of one of the 15 pilot projects. This chapter describes the background to OL2000, its results and its future plans. It will then focus on the Enschede pilot, Ole 2000. Ole 2000 is a virtual, online public counter for a range of local housing and building services. This chapter discusses the problems encountered in the Ole 2000 pilot and draws out some lessons to be learned from this project.

scholarly journals Devolution, Accountability, and Service Delivery in Pakistan

2010 ◽  
Vol 49 (2) ◽  
pp. 129-152 ◽  
Author(s):  
Zahid Hasnain
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
Local Governments ◽  
Jel Classification ◽  
Local Elections ◽  
Government Relations ◽  
Political Processes ◽  
Education And Health ◽  
Physical Infrastructure ◽  
State And Local

This paper examines into the relationship between devolution, accountability, and service delivery in Pakistan by examining the degree of accessibility of local policymakers and the level of competition in local elections, the expenditure patterns of local governments to gauge their sectoral priorities, and the extent to which local governments are focused on patronage, or providing targeted benefits to a few as opposed to providing public goods. The main findings of the paper are threefold. First, the accessibility of policy-makers to citizens in Pakistan is unequivocally greater after devolution, and local government elections are, with some notable exceptions, as competitive as national and provincial elections. Second, local government sectoral priorities are heavily tilted towards the provision of physical infrastructure—specifically, roads, water and sanitation, and rural electrification—at the expense of education and health. Third, this sectoral prioritisation is in part a dutiful response to the relatively greater citizen demands for physical infrastructure; in part a reflection of the local government electoral structure that gives primacy to village and neighbourhood-specific issues; and in part a reaction to provincial initiatives in education and health that have taken the political space away from local governments in the social sectors, thereby encouraging them to focus more towards physical infrastructure. JEL classification: H7, D72, H4 Keywords: State and Local Government, Inter-government Relations, Political Processes, Rent-seeking, Lobbying, Elections, Legislatures, and Voting Behaviour, Publically Provided Goods

First Meeting of the PIDE Committee on Devolution Reforms in Pakistan

2006 ◽  
Vol 45 (1) ◽  
pp. 157-161
Author(s):  
Durre-e- Nayab
Keyword(s):  
Local Government ◽  
Health Education ◽  
Service Delivery ◽  
Social Welfare ◽  
Human Development ◽  
Local Governments ◽  
Public Services ◽  
Municipal Services ◽  
Fiscal Decentralisation ◽  
National Reconstruction

The Local Government Ordinance (LGO), formulated by the National Reconstruction Bureau (NRB) in 2000 and promulgated by provincial governments in August 2001, assigns powers, responsibilities, and service delivery functions to three levels of local governments: district, tehsil, and union. Responsibilities for the delivery of social and human development services, such as primary and basic health, education and social welfare, are delegated to the district level, whereas municipal services, such as water, sanitation and urban services are assigned to the tehsil level. The LGO does not only deal with the delivery of public services in its plan but also stresses the need for fiscal decentralisation, claiming that “Fiscal decentralisation is the heart of any devolution exercise. Without fiscal decentralisation no authority is devolved.”

scholarly journals Game Theory-Based Analysis of Local Governments’ Behavioral Dissimilation in the Third-Party Soil Pollution Control under Chinese-Style Fiscal Decentralization

Land ◽  
2021 ◽  
Vol 10 (4) ◽  
pp. 389
Author(s):  
Caihua Zhou
Keyword(s):  
Local Government ◽  
Soil Pollution ◽  
Pollution Control ◽  
Local Governments ◽  
Central Government ◽  
Fiscal Decentralization ◽  
Third Party ◽  
The Third ◽  
Party Control ◽  
The Third Party

The participation of a third party of the environmental service enterprise theoretically increases the level and efficiency of soil pollution control in China. However, Chinese-style fiscal decentralization may have a negative impact on the behaviors of participants, especially the local government. First, this paper conducts a positioning analysis on participants of the third-party soil pollution control in China and discusses the behavioral dissimilation of the local government under fiscal decentralization. Second, taking the government’s third-party soil pollution control as a case, a two-party game model of the central government and the local government is established around the principal-agent relationship, and a tripartite game model of the central government, the local government, and the third-party enterprise is designed around the collusion between the local government and the third-party enterprise. The results show that Chinese-style fiscal decentralization may lead to the behavioral dissimilation of local governments, that is, they may choose not to implement or passively implement the third-party control, and choose to conspire with third-party enterprises. Improving the benefits from implementing the third-party control of local governments and third-party enterprises, enhancing the central government’s supervision probability and capacity, and strengthening the central government’s punishment for behavioral dissimilation are conducive to the implementation of the third-party soil pollution control. Finally, this study puts forward policy suggestions on dividing the administrative powers between the central and local government in third-party control, building appraisal systems for the local government’s environmental protection performance, constructing environmental regulation mechanisms involving the government, market and society, and formulating the incentive and restraint policies for the participants in the third-party soil pollution control.

In the Mayor We Trust? Trust as the Micro-Foundation of Complementary Politico-Administrative Relations in Local Governments

2018 ◽  
Vol 51 (4) ◽  
pp. 581-606 ◽  
Author(s):  
Caroline Howard Grøn ◽  
Heidi Houlberg Salomonsen
Keyword(s):  
Mixed Methods ◽  
Local Government ◽  
Local Governments ◽  
Public Officials ◽  
Communication Climate ◽  
Number Of Factors ◽  
Unstable Environment

This article investigates trust between politicians and public officials in local government. Beginning with Svara’s claim that such relations are characterized by complementarity, we point to the importance of trust as the micro foundation for these relationships. Applying a mixed-methods strategy, we investigate a number of factors we expect to be related to the level of trust between politicians and public officials, as perceived by the latter. We find that the communication climate and a clear distribution of tasks correlate positively with trust, whereas an unstable environment correlates negatively with trust.

scholarly journals Citizen Awareness and Satisfaction Survey: The Case of Tumauini, Isabela Philippines

2021 ◽  
Vol 58 (1) ◽  
pp. 5478-5487
Author(s):  
Renejoy M. Bulos
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
Local Governments ◽  
The Philippines ◽  
Public Works ◽  
Face To Face ◽  
Citizen Satisfaction ◽  
Satisfaction Index ◽  
The People ◽  
Multi Stage

Local governments in the Philippines are the nearest service units to its citizens. They are expected to deliver quality services to their constituents. As recipients of the different services, citizens are deemed in better position to assess whether quality services are delivered by the different municipalities in the country. In order to address the need to gather citizens’ feedback on the service delivery performance of the local government units (LGU), the Department of Interior and Local Government developed the Citizen Satisfaction Index System (CSIS). The municipality of Tumauini in the province of Isabela is one of the selected LGUs to implement the CSIS project in the country to measure its performance in service delivery for 2018. This study assessed the awareness and satisfaction of the people in Tumauini, Isabela on the services for Public Works and Infrastructure delivered by the LGU. There were 150 respondents selected using the multi-stage probability sampling method. In gathering the data needed, face to face interview was used with the aid of survey questionnaire. Overall, results revealed that citizens of Tumauini are aware and satisfied with the different service indicators of the Public Works and Infrastructure programs. Results of the study may help local government officials in crafting policies and making management decisions to improve the performance of the local government of Tumauini in the provision and delivery of Public Works and Infrastructure services to its constituents.

scholarly journals THE ROLE OF LOCAL GOVERNMENTS IN REGIONAL FINANCIAL MANAGEMENT FOR THE HANDLING OF THE COVID-19 PANDEMIC

Yurispruden ◽  
2021 ◽  
Vol 4 (2) ◽  
pp. 208
Author(s):  
Fahrul Abrori
Keyword(s):  
Local Government ◽  
Research Methods ◽  
Financial Management ◽  
Local Governments ◽  
Central Government ◽  
Fiscal Decentralization ◽  
The Government ◽  
The Stability ◽  
The Relationship

 ABSTRAKPandemi Covid-19 yang terjadi di Indonesia membuat pemerintah membuat kebijakan-kebijakan sebagai stimulus untuk menjaga kestabilan masyarakat dan perekonomian. Pemerintah pusat memberikan kewenangan kepada pemerintah daerah untuk mengelola keuangan daerah untuk menangani covid-19 di daerah masing-masing. Hal ini disebabkan karena pemerintah daerah lebih memahami kebutuhan daerahnya. Permasalahan yang diangkat Pertama, bagaimana hubungan Pemerintah Pusat dan Pemerintah Daerah dalam pengelolaan keuangan untuk penanganan pandemi Covid-19? Kedua, Apa peran Pemerintah Daerah dalam pengelolaan keuangan daerah untuk penanganan pandemi Covid-19? Menggunakan metode penelitian yuridis normatif dengan pendekatan perundang-undangan dan pendekatan konsep. Hubungan Pemerintah Pusat dan Pemerintah Daerah dalam Pengelolaan Keuangan untuk Penanganan Pandemi Covid-19 yaitu desentralisasi fiskal yang mana. Peran Pemerintah Daerah dalam Pengelolaan Keuangan Daerah untuk Penanganan Pandemi Covid-19 yaitu dengan melakukan refocusing kegiatan, realokasi anggaran, dan Penggunaan Anggaran Pendapatan dan Belanja Daerah.Kata kunci: Pemerintah Daerah, Pengelolaan Keuangan Daerah, Pandemi Covid-19 ABSTRACTThe Covid-19 pandemic in Indonesia led the government to make policies as a stimulus to maintain the stability of society and the economy. The central government authorizes local governments to manage local finances to deal with covid-19 in their respective regions. This is because the local government better understands the needs of the region. The issue raised first, how is the relationship between the Central Government and Local Government in financial management for the handling of the Covid-19 pandemic? Second, What is the role of local governments in regional financial management for the handling of the Covid-19 pandemic? Using normative juridical research methods with statutory approaches and concept approaches. The relationship between the Central Government and Local Government in Financial Management for the Handling of the Covid-19 Pandemic is fiscal decentralization. The role of local governments in regional financial management for the handling of the Covid-19 pandemic is by refocusing activities, reallocating budgets, and using regional budgets.Keywords: Local Government, Regional Financial Management, Covid-19 Pandemic

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