MANFAAT PELAKSANAAN UJI KOMPETENSI PRAMUSAJI UNTUK MENJAMIN KUALITAS PELAYANAN RESTORAN DI KOTA TOMOHON

2020 ◽  
Vol 3 (1) ◽  
Author(s):  
Miriam Mahdalena Tukunang

Abstract: The industry or restaurant business in Tomohon City has a very rapid growth. The purpose of this study was to analyze the benefits of competency assessment for waiters to ensure the quality of their services while working. The method used is a qualitative research method with a descriptive analysis model. The research was conducted at 10 restaurants in Tomohon City. The results showed that as a reflection or image of the restaurant, it was judged by the visiting guests, which was determined by the competence of the waiter who worked, including the expertise of the waiter in serving customers directly. This is very crucial in giving a good impression or image and giving satisfaction to customers because they feel comfortable. This of course cannot be separated from a competency or knowledge of the profession in providing a table during the service. The results also show the need for competent waiters to have qualifications that are truly recognized in their fields which can be developed through trainings whose credibility is tested and recognized by the Professional Certification Board. Professional certification aims to provide recognition of competencies that have been obtained through learning, training, as well as work experience.

2021 ◽  
Vol 6 (2) ◽  
pp. 142-165
Author(s):  
Junior Perdana Sande

This article aims to analyze Indonesia’s Immigration policy in restricting the arrival of foreigners due to the Covid-19 pandemic. Through a qualitative research method and descriptive analysis approach, it can be explained how the concept of human security and state sovereignty affects the making and implementation of a series of policies to restrict the arrival of foreigners to Indonesia during the Covid-19 pandemic. The author seeks to provide an analysis of how the Covid-19 pandemic has become a real threat to global human security and how the Indonesian government seeks to protect the Indonesian people by limiting the arrival of foreigners to minimize the spread of Covid-19. The Indonesian government does not take a lockdown policy, but prefers policies that can protect health while protecting the economic activities of the Indonesian people. In the ‘New Normal’ way, Indonesia’s immigration policies continue to adapt to support economic recovery while supporting the implementation of health protocols.


2021 ◽  
Vol 9 (3) ◽  
pp. 807-816
Author(s):  
Zeynep Onağ ◽  

This study aims to analyze the metaphorical perceptions of sports management students in Turkey with regard to “leadership” notion. In the study, qualitative research method was used. The study group of the research was composed of 90 people studying at a Sports Management Department in a Faculty of Sports Sciences in 2020-2021 academic year in Turkey. In order to determine the metaphorical perceptions of prospective sports managers with regard to leadership Notion, the study required the participants to complete the sentence “Leadership is like... because...”. The descriptive analysis method was used for the analysis of the data. The analysis showed that metaphorical descriptions made by the participants with regard to leadership were composed of the themes of ‘providing guidance’, ‘influencing people’, ‘uniting people’ and ‘setting people in motion’. It was found that the most common metaphorical perception of participants with regard to leadership notion was ‘providing guidance’, followed by ‘influencing people’. It was also seen that the least common metaphorical perceptions of participants with regard to leadership were related to the themes of ‘setting people in motion’ and ‘uniting people’.


2018 ◽  
Vol 1 (1) ◽  
pp. 10-22
Author(s):  
Anprema Defa ◽  
Andy Alfatih ◽  
Ermanovida

It was known that there were lack of order mandatory submission in Local Library of South Sumatra. Implementation of handover and savings of print and record work policy was one of the steps of South Sumatera Provincial Government to preserve the work of the region. This implementation was very influential in determining the quality of local policies or regulations. The purpose of this study was to find out how many local works produced by South Sumatera Province. This research used qualitative research method with descriptive form. Data collected via interview to key informants, observation and literature study using Ripley and Franklin's theories of compliance, the smoothness of the function routines and the realization of the desired performance and its impact. The first dimension of compliance level had indicated the implementation of the handover and the saving of the work in the Library Board of South Sumatera Province, the second dimension of the smoothness of the function routine was the implementation of socialization and the data collection of published works, and the last dimension is the increasing of knowledge and the amount of work received at Delivery of Print Works and Record Works at the Library Board of South Sumatra Province. Indicators of this study can be concluded that the three dimensions used are quite ideal.


2020 ◽  
Vol 9 (2) ◽  
pp. 125
Author(s):  
Ari Khusrini ◽  
Teguh Kurniawan

Previous studies of e-rulemaking that have not touched the theme of e-rulemaking in Indonesia or e-legislation, findings of the observations of the BPHN's website are technical constraints and low public comment statistics, the urgency of the needs of the Indonesian Government in improving democracy and the quality of policies, as well as the legal vacuum regarding the provision of the implementation of e-legislation since 2014 until now, hence the review of this paper will be focused on the preparation of a research framework to address the quality of implementation of public participation with e-legislation. The qualitative research method used is literature review and observation on the BPHN’s website with a study period of October 2016-January 2019. The results of the literature review show, conceptually, quality of the e-rulemaking cannot only be seen from a large number of participants, but rather to the quality of comments that has a substantial depth to get the quality of policy and compliance in its implementation. The dimension of public administration is used to photograph the stages: (i) system input; (ii) system process, including processing and managing data and information; and (iii) the quality of public comments and the policy of draft output. 


2019 ◽  
Vol 4 (2) ◽  
pp. 185
Author(s):  
YUSKAR YUSKAR ◽  
EFA YONNEDI

This paper examines the implementation of Syariah Acconting with murabah and mudharabah financing model at 81 KJKS-BMT, City of Padang. KJKS-BMT is an microfinance firms that is based on syariah rules. This research employs qualitative research method using interview with managers of KJKS-BMT and studying accounting documents. The main objective of the study is to describe and undertand how syariah acconting has been practiced at those islamic micro finance institutions. The results of this study shows that there is no KJKS-BMT that fully implement Syariah accounting for murabahah and mudharabah financing. However, this study found that 30 percent of KJKS-BMT has implemented it with 75% of level of implementation, 30% has implemented it with 50% of level of implementation. The remain, 40% of KJKS-BMT has just implemented it with less than 50% of level of implementation. In addition, majority of islamic microfinance organizations in Padang provide 80 percent murabahah financing and 20 percent mudharabah financing. This research suggests that capacity building is badly needed for KJKS-BMT to increase the quality of financial reporting and decision making process at KJKS-BMT


Author(s):  
Samkelisiwe Nkwanyana ◽  
Fr. Thamsanqa Njiyela CMM

This paper explores the origins of Emmaus pilgrimage heritage site. Religious and different pilgrimage sites will be discussed. The focus of this paper is to describe the establishment and origins of Emmaus pilgrimage heritage site and also the role played by Abbot Francis Pfanner in the establishment of this pilgrimage heritage site. Furthermore, the paper discusses the tourism perspective of religious pilgrimage sites. Emmaus heritage site draws visitors from all over the world, and such visitation is linked to religious-travel. A key objective was to unpack an understanding of religious tourism as a driver behind the observance and respect for Emmaus pilgrimage site. A description of the religious tourism perspective is offered as well as the benefits of religious pilgrimages to the destination. The paper is conceptual and emphasis is on the sanctity of the site while also offering some perspective of religious tourism as a strategy to sustain and market the heritage site to attract a greater volume of global pilgrims. A qualitative research method has been used to get answers and a descriptive analysis has been done to show the sanctity of Emmaus heritage site. The paper demonstrates that a ‘niche’ product of religious tourism is indeed a big drawcard for the industry. There is a ‘sanctity’ element of Emmaus pilgrimage site as well as a presentation of the key role played by Abbot Francis Pfanner. Reflection of religious tourism and reasons for motivation and promotion of domestic and international pilgrims to visit pilgrimage sites is also briefly considered. In concluding, the paper draws attention to understanding the Roman Catholic religious’ traditions, and it also presents motivations on a variety of pilgrimage types.


Author(s):  
Siti Nursanti ◽  
Wahyu Utamidewi ◽  
Yanti Tayo

This study aims to determine the motives of health workers who are still carrying out their profession during the COVID-19 pandemic and how the quality of health family communication during the COVID-19 pandemic. This research uses descriptive qualitative research method by collecting interview data online through zoom. The results of this study indicate that there is a motive for health workers who are still carrying out their profession during the COVID-19 pandemic, it is part of the profession that must be carried out because from the beginning they chose to work as health workers and during the COVID-19 pandemic if health workers did not carry out their obligations seriously. then this pandemic will never end. Communication barriers that occur due to difficulties in meeting with family members are replaced by the presence of communication technology. This even affects the quality of communication in the form of closeness and support among family members.


Data ◽  
2021 ◽  
Vol 6 (8) ◽  
pp. 82
Author(s):  
Martin Potančok ◽  
Jan Pour ◽  
Wui Ip

The main aim of this paper is to identify and specify factors that influence business analytics. A factor in this context refers to any significant characteristic that defines the environment in which business analytics and business in general are conducted. Factors and their understanding are essential for the quality of final business analytics solutions, given their complexity and interconnectedness. Factors play an extremely important role in analytic thinking and business analysts’ skills and knowledge. These factors determine effective approaches and procedures for business analytics, and, in some cases, they also aid in the decision to delay a business analytics solution given a situation. This paper has used the case study method, a qualitative research method, due to the need to carry out investigation within the actual business (company) environment, in order to be able to fully understand and verify factors affecting analytics from the viewpoint of all stakeholders. This study provides a set of 15 factors from business, company, and market environments, including their importance in business analytics.


2016 ◽  
Vol 3 (1) ◽  
pp. 135
Author(s):  
Nur Hisamuddin ◽  
Andi A

This title of this research, namely analysis that Infuenced considered in the determination of the odds for the results of Deposit Mudharabah deposits and His Accounting Treatment on Bpr Syariah Asri Civil Society of the Archipelago. The purpose of this research is as follows: to know the factors that are considered in the determination of the odds for the results of deposit mudharabah on BPR Syariah Asri Civil Society Nusantara, to know the recognition and measurement, presentation and disclosure of deposit mudharabah on BPR Syariah Asri Civil Society archipelago have been in accordance with the PSAK 105. Qualitative research method descriptive analysis. Research Results concluded that the factors that are considered in the determination of the odds for the results of deposit mudharabah on BPR Syariah Asri Civil Society of the archipelago is the rate that applies in other sharia banks and conventional banks based on financial performance; good relationship between bank with a partner or client; the work plan of the annual budget and the placement of the funds between Bank (inter-city in the whole of Indonesia); macro economic.


2019 ◽  
Vol 38 (3) ◽  
pp. 278-286 ◽  
Author(s):  
Cheryl M. Patton

Phenomenological research is increasing in popularity in nursing research for good reason. The qualitative research method allows an in-depth exploration of patient lived experience. This knowledge has the potential to enhance quality of holistic patient care. To undertake this method of inquiry, however, it is imperative that holistic nurse researchers understand the philosophical underpinnings of the method and are familiar with the two major types of phenomenology in order to approach the study in a scholarly manner. The purpose of this article is to explicate the method’s historical roots of phenomenology, its evolution, its two major traditions and their differences, and some of the specialized terminology unique to phenomenology’s jargon so that their studies can contribute to sound nursing science and complete patient care.


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