Understanding the Sport Event Volunteer Experience in the Implementation Mode of a Para-Sport Event: An Autoethnography

Author(s):  
Erik L. Lachance ◽  
Milena M. Parent,

Research on volunteerism is one of the largest areas of inquiry within sport event management. Yet, the volunteer experience, as a phenomenon related to four constructs (satisfaction, motivation, commitment, and sense of community), is poorly understood over the course of the event’s lifecycle due to the strong emphasis on quantitative methodologies and cross-sectional designs. Using an autoethnographic approach, the purpose of this study was to understand the volunteer experience in the implementation mode of the event lifecycle. The context of the study was the 2017 Canadian Electric Wheelchair Hockey Association Nationals where the first author collected data through field notes and a personal journal, while the second author acted as an outsider and allowed for peer debriefing to occur. Following the completion of the event, data were thematically analyzed and two key themes were identified: (a) success in assigned role: satisfaction and the volunteer experience, and (b) sense of community: impetus for commitment, motivation, and the volunteer experience. Theoretical contributions of this paper include (1) the transferability of the conceptual framework used in the study, which was originally developed and investigated in the planning mode of the event lifecycle; and (2) the understanding of the volunteer experience during the implementation mode and how it is impacted by its four related constructs. Event managers are encouraged to develop specific strategies touching upon satisfaction, motivation, commitment, and sense of community to enhance their volunteers’ experience.

2020 ◽  
Vol 24 (1) ◽  
pp. 57-74
Author(s):  
Ebe Daigo ◽  
Kevin Filo

Charity sport events not only involve completing the activity, but also the opportunity to bring people together. A variety of research has examined charity sport events' capacity to foster a sense of community from the participant point of view. The current research examines sense of community within charity sport events from the event management perspective and advances the following research question: What do charity sport event managers feel they have put in place to create sense of community among participants? To address this research question, qualitative data were collected via interviews with 15 charity sport event managers in Japan. An interview guide comprised of six demographic questions, along with nine questions based upon the sense of community in sport framework was utilized. Five themes were identified within the interviews: charitable contribution, soliciting feedback from participants, interactive event environment, supplementary activities, and lack of competition. Two themes from the sense of community in sport framework that did not emerge across the interviews underscore opportunity for event managers to leverage mobile applications and online discussion forums to engage participant's shared interest in sport, as well as enlist leaders among event participants to serve as advocates. Based on the current results, future research can include managers from the designated charities aligned with events to assess whether the sense of community created within these events leads to long-term benefits for the organization.


2019 ◽  
Vol 31 (2) ◽  
pp. 357-379 ◽  
Author(s):  
David M. Herold ◽  
Tim Breitbarth ◽  
Nico Schulenkorf ◽  
Sebastian Kummer

Purpose Although logistics management is a crucial part of local and global sports events, there is no research-driven characterization of “sports logistics management”. The purpose of this paper is to conceptualize a framework that allows for a more structured recognition of logistics in sports, in general, and sport event management, in particular. In addition, we conduct a systematic literature review of sports logistics management and locate opportunities for future research both for sports management and logistics management scholars. Design/methodology/approach Guided by Durach et al.’s (2017) systematic literature review approach, we identify key attributes and characteristics of sports logistics management. These are based on studies featuring at least partial aspects of logistics management in sports and sport events, and that were published between 2000 and mid-2019. Findings The study reveals that sports logistics management – meaning logistics activities in sports and sport event management – is a heavily under-researched area that provides an abundance of scientific opportunities. Based on the three sport event types of local/regional sport events, major sport events and mega sport events, the authors propose four sports logistics management pillars that are central to the proposed Sport Logistics Framework: venue logistics management, sports equipment logistics management, athletes logistics management, and fan and spectators logistics management. Practical implications By providing a conceptual framework for sports logistics, the authors progress towards informing the sport sector on relevant strategic and operational levels of logistics management and set the stage for empirical studies that are likely to advance sport logistics planning and management. Originality/value This is the first study that builds on a systematic review of literature specifically focused on the logistics aspect in sports and sport event management. It provides a conceptual framework of sports logistics management and offers an agenda of future research opportunities.


2020 ◽  
Vol 34 (2) ◽  
pp. 93-102 ◽  
Author(s):  
Erik L. Lachance ◽  
Milena M. Parent

Sport event volunteers have predominantly been examined in able-bodied events using quantitative methods. Studies examining the volunteer experience have focused on its relationship with different constructs, resulting in a siloed body of literature in which a holistic understanding of the volunteer experience remains poor. The purpose of this study was to explore the relationships between key constructs (satisfaction, motivation, commitment, and sense of community) and the first author’s (E.L. Lachance) volunteer experience in a para-sport event. The analysis of the narrative using a volunteer experience conceptual framework composed of the key volunteer constructs identified two themes: (a) the power of sense of community and (b) the volunteer role as a source of dissatisfaction. Contributions include the volunteer experience conceptual framework and the relationships between the four constructs and the volunteer experience. Event managers should implement strategies to create a strong sense of community to enhance their volunteers’ experience.


2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Carita Håkansson ◽  
Annika Lexén

Abstract Background The numbers of people who are on sick leave due to mental health problems, such as exhaustion disorder, are increasing in Sweden. One of the most affected groups is healthcare professionals. In order to develop preventive strategies to promote a sustainable working life for occupational therapists, there is a need to understand the associations between psychosocial working conditions, occupational balance and no or negligible stress symptoms. To the best of our knowledge, neither the combination of these factors nor the salutogenic perspective, have been taken into consideration when exploring factors associated with stress symptoms among occupational therapists in previous research. Methods Purposeful sampling was used. All currently working members of the Swedish Association of Occupational Therapists were invited to take part in the present study in 2018. The final sample was 3658 (48% response rate). A web-survey with questions about signs of exhaustion, psychosocial working conditions, occupational balance and sociodemographic characteristics was used. Logistic regression analyses were used in order to calculate associations between psychosocial working conditions, occupational balance, sociodemographic characteristics and no or negligible signs of exhaustion. Results Experiencing high occupational balance, low workload, high control, high sense of community and high justice, were associated with no or negligible stress symptoms. Furthermore, a satisfying financial situation, having children living at home, being married and long professional experience were significant in this model. Conclusions It seems important to consider not only psychosocial working conditions, but also occupational balance to prevent exhaustion disorder among occupational therapists in Sweden. Organisational programmes, which reduce the workload, strengthen the control and sense of community and facilitate occupational balance, seem to be important areas for health promotion in this group.


2015 ◽  
Vol 15 (1) ◽  
pp. 77-92 ◽  
Author(s):  
Shannon Kerwin ◽  
Stacy Warner ◽  
Matthew Walker ◽  
Julie Stevens

2021 ◽  
Vol 5 (4) ◽  
pp. 809-819
Author(s):  
Ahmad Ali Mutezar ◽  
Umniy Salamah

An event is a means for students to improve their soft skill and hard skill. In college, one kind of event that usually held regularly is an exhibition. It is usually held around the universities environtment, but in practice there are still some shortcomings, such as the registration process is done manually, attendance of participants that are not integrated with the system, and unavailability of certificates for participants who have attended the event. Since the outbreak of Covid-19, organizing the events must be done online, so we need a system that can accommodate this. Therefore, this study aims to create an event management system that can manage exhibition event data. Besides, the system is also equipped with a feature to generate an E-Certificate that has a QR Code embedded. The method used in this study is Extreme Programming, with its flexible nature toward changes to facilitate the process of system development. The testing in this study is using black box method, with the test results show that all functional in the system can run well in accordance with user expectations. The use of the Extreme Programming method produces a quality system, because users are involved during the system development process.  


2017 ◽  
Vol 39 (2) ◽  
pp. 143-151
Author(s):  
Riho IWASAKI ◽  
Azusa ARIMOTO ◽  
Takashi NARUSE ◽  
Satoko NAGATA ◽  
Sachiyo MURASHIMA

2018 ◽  
Vol 64 (3) ◽  
pp. 276-285 ◽  
Author(s):  
Kimiko Tanaka ◽  
Larry Davidson ◽  
Thomas J Craig

Background: While the neighborhood community literature well documents a link between participation in supportive and effective community groups or activities and empowerment, there is as yet little empirical evidence of this relationship in the context of community mental health programs. Aim: The primary purpose of the study was to examine the relationship between sense of community belonging and empowerment among members of mental health clubhouses. Methods: A secondary analysis using a hierarchical regression model was conducted on cross-sectional structured interview data collected through a self-report questionnaire from 102 clubhouse members from six clubhouses in the United States and Finland. Results: The results indicated that members’ sense of clubhouse community belonging positively contributes to their empowerment. Conclusion: Fostering sense of community belonging appears to be a valid approach to catalyze empowerment. Study limitations and future research agendas were discussed.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Andrew Yu

PurposeThis study examines the relationship between quality and quantity of open space in residential areas and the sense of community of Chinese older adults in Hong Kong.Design/methodology/approachA survey was conducted with 257 adults aged 55 and over in Kwun Tong, Hong Kong. The quality of open space was assessed from four dimensions: social and recreational facilities, entrance, location and environment. Geographic information system (GIS) was used to evaluate the quantity of open space in terms of size and amount.FindingsThe result shows that the environment has a strong influence on the sense of community, while the quantity of open space does not. The results provide urban planners with evidence for open space planning in the future. Urban planners should consider building more people-oriented environment; such as green areas instead of merely increasing the size, amount and facilities of open space. The Hong Kong Government also needs to review the current standardised planning guideline in order to maximise the social connection of older adults.Originality/valueThis cross-sectional study tried to understand the relationship between the quality and quantity of open spaces and sense of community in Chinese older adults in Hong Kong. It is one of the few studies to simultaneously examine both the quality and quantity of open spaces when studying its relationship with sense of community.


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