scholarly journals Assessment of Communication CSR by Polish Water and Sewage Companies

2021 ◽  
Vol 18 ◽  
pp. 59-66
Author(s):  
Agata Lulewicz-Sas ◽  
Joanna Godlewska

The aim of the article was to carry out analysis and evaluation of the process of communication CSRby water and sewage companies. The analysis was carried out in relation to 510 water and sewage companieslocated in Poland, associated in the Chamber of Commerce of "Polish Waterworks". In the theoretical part, themethod of literature review was used, and in the empirical research, the method of analyzing the content of thesocial responsibility concept published on the enterprises’ websites was used. The obtained results allow for theconclusion that the communication carried out by the surveyed water and sewage companies in the field ofcorporate social responsibility should be assessed quite low. Out of 510 surveyed enterprises 63% did not informabout the implementation of activities in line with the CSR concept. Most of them conduct communicationactivities in the form of environmental education. Among the surveyed water and sewage companies, the biggestnumber of them have a well-developed and implemented systems ISO 9001, ISO 14001 and EMAS. Hence, itcan be concluded that enterprises, the most often and to a very limited extent, only implement the strategy ofinforming about CSR activities. The research also shows that in Polish conditions there is no relationship betweenthe implementation of formalized management systems and the concept of CSR

Author(s):  
Andréa Cristina Trierweiller ◽  
Antonio Cezar Bornia ◽  
Maria Fernanda Sobierajski Gisi ◽  
Débora Spenassato ◽  
Blênio César Severo-Peixe ◽  
...  

The aim of this article is to analyse publications about Integrated Management Systems (IMS) and identify research opportunities. We conducted a literature review using the software EndNote to index the articles, and identified features related to IMS based on a systemic analysis. The interest of firms in implementing standards for Quality, Environmental, and Occupational Health and Safety, respectively, ISO 9001, ISO 14001 and OHSAS 18001 is increasing, however, managing these three separate systems is a challenge. Some of the reasons that we presented in these articles for implementing IMS include satisfying customers’ requirements and responding to government appeals. Finally, we identified from the portfolio of articles the most cited authors, articles, barriers and difficulties for implementing IMS.


Author(s):  
Juan José Tarí ◽  
José Francisco Molina-Azorín ◽  
Iñaki Heras
Keyword(s):  

Resources ◽  
2021 ◽  
Vol 10 (10) ◽  
pp. 100
Author(s):  
Nathalia Granja ◽  
Pedro Domingues ◽  
Mónica Cabecinhas ◽  
Dominik Zimon ◽  
Paulo Sampaio

The main aim of this paper is to answer the research question, “Is the Gompertz model suitable for studying the diffusion of the ISO 22000 standard in Europe?” Forecasting models adopting the Gompertz model were developed to estimate to which extent the Food Safety Management Systems (FSMS) based on the ISO 22000 standard are expected to be implemented and certified in the European continent. To provide a forecast for the next few years, data from the diffusion of renowned ISO standards, namely, ISO 9001 and ISO 14001, were extrapolated in order to overcome the shortcoming since data concerning ISO 22000 certification was only available for the period 2007 to 2018. The results provide a cross-sectional portrayal of the European diffusion of ISO 22000 certification and suggest an interval of the estimated number of certificates issued in Europe. This research paper presents the first attempt to empirically analyze the dynamic of diffusion of the European ISO 22000 certification. A more accurate fitting with real results may be expected with further information available in the forthcoming years.


2016 ◽  
Vol 26 (1) ◽  
pp. 67-94 ◽  
Author(s):  
Konstantinos Iatridis ◽  
Andrei Kuznetsov ◽  
Philip B. Whyman

ABSTRACT:Existing research on certifiable management standards (CMS) and corporate social responsibility (CSR) tends to focus on large companies and is characterised by disagreement about the role of these standards as drivers of CSR. We contribute to the literature by shifting the analytical focus to the behaviour of small and medium-sized enterprises (SMEs) that subscribe to multiple CSR related standards. We argue that, in respect of motive and commitment, SMEs are not as different from large companies as the literature suggests, as they are guided by similar institutional and economic motives. Results, based on ISO 9001, ISO 14001 and OHSAS 18001 certified SMEs in Greece, demonstrate that later adopters are more susceptible to coercive and mimetic motives and are less likely to commit fully to the CMS requirements, while earlier adopters react to normative motives and considerations of internal efficiency gains and tend to carry out CMS requirements with greater diligence.


Author(s):  
Chyrkova Yu. ◽  
Petryshyn N. ◽  
Bortnikova M.

The article focuses on examining the problems of developing the quality management systems at the enterprises engaged in foreign economic activities. Today, companies operate in constantly changing market conditions. The formation of a new competitive environment forces companies to pay attention again to the efficiency and quality of goods and services, because in a fierce competition only those com-panies survive that could quickly adapt to such conditions. Globalization of markets, on the one hand, gives the consumer the right to choose the best, and, on the other hand, forces the manufacturer to look for new means to improve quality at the lowest cost. All these factors lead to the active development of quality management systems and methods, considering the wishes of consumers, the search for weaknesses in production and the best adjustment of the whole process for further successful development. Considering the above mentioned, the pur-pose of the article is to study the development and implementation of quality management system, as well as to identify the main problems of formation of quality management systems at enterprises-subjects of foreign economic activity and provide theoretical recommendations for their solution. The article reveals the essence of “quality” notion and discloses the concept of “quality management of the enterprise”. The description of modern quality management systems is implemented on the example of quality management system ISO 9001, food safety management system ISO 22000, environmental management system ISO 14001 and occupational safety and health management system OHSAS 18001. It has been studied the experience of world leaders in forming quality management systems on enterprises, namely the United States, Japan and European countries. Statistics on the number of ISO quality certificates received in 2013–2019 in Ukraine is presented to reveal the dynamics of developing the processes of business entities quality certification in our state. The problems that arise in domestic enterprises engaged in foreign economic operations during the formation of quality management systems are generalized.Keywords: quality, quality management, quality management system, international quality standards, certification, enterprise com-petitiveness. Статтю присвячено вивченню проблем формування систем менеджменту якості на підприємствах-суб’єктах зовнішньо-економічної діяльності. Розкрито сутність понять «якість» та узагальнено категорію «управління якістю діяльності підприємства». Охарактеризовано сучасні системи менеджменту якості підприємницьких структур, зокрема: систему управління якістю ISO 9001, систему управління безпечністю харчових продуктів ISO 22000, систему екологічного керування ISO 14001 та систему управління безпекою та гігієною праці OHSAS 18001. Відстежено досвід світових лідерів щодо формування систем менеджменту якості, а саме Сполучених Штатів Америки, Японії та європейських країн. Простежено динаміку розвитку процесів сертифікації якості бізнес-одиниць, зокрема за кількістю отриманих сертифікатів якості групи ISO у 2013–2019 роках в Україні. В результаті, узагальнено проблеми, які виникають у вітчизняних підприємств-суб’єктів ЗЕД під час формування систем управління якістю, а також наведено рекомендації щодо їх вирішення. Ключові слова: якість, управління якістю, система менеджменту якості, міжнародні стандарти якості, сертифікація, конкурентоспроможність підприємства.


2020 ◽  
Vol 12 (10) ◽  
pp. 4282 ◽  
Author(s):  
Dominik Zimon ◽  
Peter Madzik ◽  
Robert Sroufe

The examination of implementing ISO standards can provide new insight as to their quality and environmental management benefits. These insights can be more impactful in manufacturing sectors and especially textiles as this sector is known for its environmental degradation and questionable supply chain practices. This exploratory study investigates the extent to which organizations that implement either ISO 9001 or 14001 standards impact sustainable supply chain management (SSCM). We also investigate the extent to which these two standards improve SSCM for the textile industry within a block of European countries consisting of Poland, Slovakia, and the Czech Republic. In this empirical study, we use several measures to help identify the extent of impacts of examined standardized management systems on improvements in different processes of SSCM. Our contributions to the field include finding that quality management systems support environmental processes, relationships with stakeholders, processes within the supply chain, and SSCM. Other findings include implementing environmental management system standards impact the rationalization of other processes. Finally, we find more significant supply chain impacts with the implementation of both standards than by either standard alone. The study concludes with suggestions for extension of this study and opportunities for further research.


2016 ◽  
Vol 10 (5) ◽  
pp. 10 ◽  
Author(s):  
Mariyam Moumen ◽  
Houda El Aoufir

Nowadays, the adoption of management systems dedicated to quality, environment and safety in company have become real issues, a competitive argument. They also have a reputation and international recognition. For some companies, they become like a prerequisite for their proper development.The aims of this paper is to understand how the Moroccan organizations who have an Integrated Management System integrate their management systems and the way that they perceive the challenges of managing several management systems in parallel over time. According to a survey carried out with thirty four Moroccan firms, we analyze empirically the implementation of different MSs such as: ISO 9001, ISO 14001 and OHSAS 18001. Specially, we evaluate the integration levels of different management systems elements such as humans and documentation resources, objectives, procedures and audit. We analyze also the perceptions of companies about the advantages and the challenges encountered into the integration of Management Systems in organizations with more than one Management system.


2020 ◽  
Vol 27 (4) ◽  
pp. 1551-1569 ◽  
Author(s):  
Wesley Ricardo de Souza Freitas ◽  
Jorge Henrique Caldeira-Oliveira ◽  
Adriano Alves Teixeira ◽  
Nelson Oliveira Stefanelli ◽  
Talita Borges Teixeira

PurposeIn the past, simply fulfilling economic performance alone was critical to ensuring the success of companies and their shareholders, but this traditional perspective is not compatible with society's current demands, as there is increasing social pressure on organizations to become more sustainable and reduce impacts on the environment, promoting sustainable results in their business processes. In this context, the specialized literature states that human resources management (HRM) is considered a central aspect for building sustainable organizations, in particular, the area of green human resources management (GHRM). Thus, this study analyzes the relationship between GHRM and corporate social responsibility (CSR) in Brazilian companies. Company's age, size, ISO 9001 and 14001 certifications are the control variables.Design/methodology/approachThe authors adopted a quantitative approach in conducting the survey. Four waves of email were sent to HR and CSR managers from 853 Brazilian companies from the metallurgical, automotive and chemical industries. In total, 79 questionnaires were fully answered, higher than the minimum sample calculated by the G*Power 3.1 software, which corresponds to a return rate of 9.26%. For the analysis of the results, the partial least squares method was used.FindingsThis research identifies that GHRM practices, in fact, positively influence CSR practices. The findings evidence that practices of performance evaluation, teamwork and recruitment and selection are the most important for a better CSR performance. The research results indicate that the “ISO 9001 certification” control variable also has a positive and significant effect on CSR and that the size of the company, the age of the company and the ISO 14001 certification, in the analyzed sample, were not relevant (as control variables) for CSR.Originality/valueCurrent literature highlights the gap between GHRM and CSR. This relationship is not explored in Brazil. The study uses a new theoretical model, and it fills the gap identified in the literature. This paper brings important theoretical and managerial contributions. It is the first in the literature to show, in an empirical way, the positive relationship between GHRM and CSR, contributing in an original way to the state of the art of the GHRM and CSR theme. In addition, this research adds empirical evidence on GHRM and CSR in Latin America/South America/Brazil.


2014 ◽  
Vol 114 (2) ◽  
pp. 183-202 ◽  
Author(s):  
Alexandra Simon ◽  
Luc Honore Petnji Yaya ◽  
Stanislav Karapetrovic ◽  
Marti Casadesus

Purpose – The difficulties in the integration of management systems (MSs) and their relationship with innovation and customer satisfaction are explored by proposing a model that links these three concepts together. Integration, innovation and customer satisfaction are relevant issues for the competitiveness of companies, especially for the ones that have implemented several MS standards. The paper aims to discuss these issues. Design/methodology/approach – Data for the study derives from a survey carried out in 76 Spanish organizations registered to at least both ISO 9001:2008 and ISO 14001:2004 standards for quality MSs and environmental MSs, respectively. An exploratory factor analysis and structural equation modeling (SEM) are utilized to assess and confirm the proposed scales validity and the relationships of the conceptual model. Findings – Based on the empirical study, the second-order SEM shows that the difficulties of integration are directly and negatively related to both of MS documentation and procedures. This level is also directly related to the innovation and satisfaction. Nevertheless, no relationships were found between the difficulties of integration and the integration level of MS human resources. Moreover, no direct relationships were found between the difficulties of integration and both the constructs of innovation and satisfaction. Also, the results showed the integration level of MS procedures was not related to the construct of innovation. Originality/value – This is one of the first studies to relate integration difficulties with innovation and customer satisfaction, with a conclusion that an organization should give more importance to the difficulties of integrated MSs that have been uncovered to have a relationship with innovation and customer satisfaction.


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