Is Physical Attractiveness More Important than Professional Competency?

2016 ◽  
pp. 239-261
Author(s):  
Chien-Wen Tsai
Keyword(s):  
Work Environment ◽  
Physical Attractiveness ◽  
Professional Competence ◽  
Hotel Industry ◽  
Important Variable ◽  
Self Confidence ◽  
International Tourist ◽  
And Training ◽  
Positive Significant Correlation

The international tourist hotel industry that focuses on quality of the “tangible” service is a typical high-contact service. To survive in the recent competitive work environment, many enterprises enhance their competitiveness in the process of service employee selection and emphasize the importance of physical attractiveness. This study uses self-confidence as a moderator which is rare relevant empirical evidence to confirm the relationships between physical attractiveness, professional competence and service attitude. The results show that confidence of the service personnel, physical attractiveness and professional competence have positive significant correlation relationships with service attitude. Service personnel's “self-confidence” is the most important variable towards service attitude. The study borrows selection and training functions of human resource management to integrate the knowledge of psychology, marketing management to expand the theory.

The Role of Self-Confidence in the Criteria of Aesthetic Labour Recruitment

2019 ◽  
Vol 3 (1) ◽  
pp. 1-22
Author(s):  
Chien-Wen Tsai
Keyword(s):  
Physical Attractiveness ◽  
Professional Competence ◽  
Hotel Industry ◽  
Employee Selection ◽  
Important Variable ◽  
Self Confidence ◽  
International Tourist ◽  
And Training

The international tourist hotel industry that focuses on quality of the “tangible” service is a typical high-contact service. Many studies raised the importance of recruitment criteria for aesthetic labour. To survive in the recent competitive work environment, many hoteliers enhance their competitiveness in the process of service employee selection and emphasize the importance of physical attractiveness. However, it is “self-confidence” to be the basic reason for employees to perform their attractive manner and professional jobs. This study uses self-confidence as a moderator which is rare relevant empirical evidence to confirm the relationships between physical attractiveness, professional competence and service attitude. The results show that confidence of the service personnel, physical attractiveness and professional competence have positive significant correlation relationships with service attitude. Service personnel's “self-confidence” is the most important variable towards service attitude. The study borrows selection and training functions of human resource management to integrate the knowledge of psychology, marketing management to expand the theory.

scholarly journals The Influence of Motivation, Discipline, Work Environment, Education and Workshop Towards Bipedal Civil Servants’ Performance in Aceh Province

2020 ◽  
Author(s):  
Josi Farmiati ◽  
Zahriatul Aini ◽  
rahmat arfan ◽  
Hamdani ◽  
Dahlia
Keyword(s):  
Work Environment ◽  
Work Motivation ◽  
Employee Performance ◽  
Civil Servants ◽  
Organizational Goals ◽  
Governmental Organization ◽  
Environment Education ◽  
Aceh Province ◽  
And Training

Human resource (HR), in governmental organization which is familiar with civil servants, are expected to be able to explode their energy, thoughts, talents, and creativity to achieve organizational goals. Employee work results are the results of quality and quantity of work achieved by an employee in carrying out the duty in accordance with the responsibilities given. To assess the quality of human resources, it can be measured by employee performance. Various problems found in the field showed that the factors such work motivation, discipline, work environment, education and training (DIKLAT) of BAPEDAL Aceh Province employees need to be further improved so that overall employee performance becomes better, therefore further function and the duty of BAPEDAL can be carried out based on the objectives expected by the agency. This research was conducted for the Influence of Motivation, Discipline, Work Environment, Education and workshop towards the Performance of Civil Servants of the Environmental Impact Management Agency (Bapedal) of Aceh Province. The results of the study provedthat simultaneously work motivation, work discipline, work environment and training significantly influence Beta Y (civil servants’performance)

Reducing Lookism in the Workplace

2021 ◽  
pp. 110-132
Author(s):  
Kai Wang ◽  
Yuanlu Niu
Keyword(s):  
Human Resource Development ◽  
Physical Attractiveness ◽  
Diversity Management ◽  
Future Research ◽  
Diversity Education ◽  
Business Studies ◽  
Different Cultures ◽  
Development Perspective ◽  
And Training

Lookism issues have been studied in the fields of economics, social science, physiology, and business. Studies have shown that physical appearance affects employers' judgment about the quality of an employee. The purpose of this chapter is to explore the effects of lookism on career development in organizations. In addition, this chapter discusses the strategies for reducing lookism in the workplace from a human resource development perspective and provides four strategies for reducing lookism. First, legislation should include and address issues of physical attractiveness. Second, diversity education and training should be provided to students, employees, and employers. Third, diversity management should be practiced in the workplace. Fourth, appropriate employment processes should be adopted. Future research should study lookism over a wider range of occupations across different cultures. In addition, future studies should develop theories and conceptual frameworks to support and explain current issues of lookism in the workplace.

Reducing Lookism in the Workplace

2022 ◽  
pp. 1904-1921
Author(s):  
Kai Wang ◽  
Yuanlu Niu
Keyword(s):  
Human Resource Development ◽  
Physical Attractiveness ◽  
Diversity Management ◽  
Future Research ◽  
Diversity Education ◽  
Business Studies ◽  
Different Cultures ◽  
Development Perspective ◽  
And Training

Lookism issues have been studied in the fields of economics, social science, physiology, and business. Studies have shown that physical appearance affects employers' judgment about the quality of an employee. The purpose of this chapter is to explore the effects of lookism on career development in organizations. In addition, this chapter discusses the strategies for reducing lookism in the workplace from a human resource development perspective and provides four strategies for reducing lookism. First, legislation should include and address issues of physical attractiveness. Second, diversity education and training should be provided to students, employees, and employers. Third, diversity management should be practiced in the workplace. Fourth, appropriate employment processes should be adopted. Future research should study lookism over a wider range of occupations across different cultures. In addition, future studies should develop theories and conceptual frameworks to support and explain current issues of lookism in the workplace.

scholarly journals The Implementation of Practice Based Simulation of New Nurse Toward Self Confidence: A Literature Review

2020 ◽  
Vol 3 (2) ◽  
pp. 132-142
Author(s):  
Yusriani Saleh Baso ◽  
Fitri Arofiati
Keyword(s):  
Literature Review ◽  
Clinical Skills ◽  
Simulation Method ◽  
Nursing Service ◽  
New Graduates ◽  
Self Confidence ◽  
Or Practice ◽  
And Training ◽  
Quality Of Nursing

Background: To enhance the quality of nursing service at hospital, it needs learning process (education and training) using clinical skills facility. It gives ideal place for the development of nurse’s confident before entering the real world of work. Problem based learning approach is able to use simulation learning method or Practice Based Simulation Model can enhance new nurse’s confidence. Objective: This study aimed at investigating the literature for of  the practice based simulation that may be expected to enhance new nurse’s self confidenceMethod: This research used Literature Review. Source of the research was taken from some database. Searching was conducted in December 2018 through database of PubMed of 3016 articles, Google Scholar of 13.5000 articles, Science Direct of 3466 articles, Pro Quest of 256 articles using combination of key words “self confidence” and practice based simulation+new graduates nursing. From all database, there were only 7 which fulfilled inclusion criteria.Result: based on the result of literature review from 7 articles, it was found that applying simulation method to new nurse can enhance self confidence. New nurse would be more independent, able to make decision and conduct nursing care and be more calm while working.Conclusion: the aim of this literature review obtains the result that application of practice based simulation can increase self confidence of nurse.

Developing an Economy-Hotel Service Quality Scale in a Non-smoking Environment

2021 ◽  
Vol 7 (5) ◽  
pp. 2726-2741
Author(s):  
Chih-Hung Pai ◽  
Chin-Hua Yu ◽  
Yunfeng Shang
Keyword(s):  
Service Quality ◽  
Hotel Industry ◽  
Quality Measurement ◽  
Business Travelers ◽  
International Tourist ◽  
Quality Scale ◽  
Hotel Service ◽  
Hotel Service Quality ◽  
Economy Hotel

Objectives: Sustainability of the non-smoking environments remain a challenge, as the effect declines over time due to inadequate regulations and incomplete law enforcement. The hotel industry is even more obliged to promote non-smoking environment policies. Numerous studies have explored the dimensions of hotel service quality; however, most of them have been conducted for international tourist hotels. Studies on the service quality of economy-hotel are scarce. The present study developed a reliable and valid scale for measuring service quality for business travelers. The components of the economy-hotel service quality (EHSQ) scale were reconstructed according to theoretical definitions and a literature review, in which the variables representing EHSQ characteristics were adopted. This study administered a survey among hotel business travelers to ensure the validity of this scale, which yielded 472 valid responses. Following factor analysis, item-to-response, and correlation analysis, 5 dimensions with 24 items were extracted, namely reliability, facility, empathy, pleasantness, and rooms and dining. In conclusion, this developed scale is a valid service quality measurement in the economy-hotel industry. Finally, economy-hotels are very competitive in providing better service quality and a non-smoking environment.

scholarly journals NON-NATIVE ARABIC LANGUAGE TEACHER: LOW TEACHER’S PROFESSIONAL COMPETENCE LOW QUALITY OUTCOMES?

2020 ◽  
Vol 7 (1) ◽  
pp. 45-60
Author(s):  
Anwar Sanusi ◽  
Sofyan Sauri ◽  
Yayan Nurbayan
Keyword(s):  
Teaching And Learning ◽  
Professional Competence ◽  
Arabic Language ◽  
Learning Activities ◽  
Quality Outcomes ◽  
Academic Qualification ◽  
Scientific Approach ◽  
And Training

This study aimed at investigating the problems of Arabic teachers’ professional competence in improving the quality of the graduates at MA Al-Musdariyah 2 Cimahi. Phenomenology, scientific approach, and a formal juridical approach were used as the method in this study. This study belonged to a case study. The result of this study showed that the main problems related to the teacher’s professional competence in teaching and learning Arabic were an unsuitable academic qualification, the lack of teachers’ welfare, teachers’ discipline and awareness, tutoring, and training. The implication of this study indicated that teachers’ professional competence to improve the quality of the graduates had been implemented. However, the implementation of teachers’ professional competence was considered less than optimal. It influenced the quality of the graduates. In other words, the objectives of teaching and learning activities were not achieved. Therefore, in this case, teachers as the most important factor in teaching and learning processes should improve their competences as a manifestation to improve the quality of the graduates.

Importance of Manpower Training to Enhance Productivity of Staff Performance

2016 ◽  
Vol 3 (3) ◽  
Author(s):  
Felicia Kehinde Akanbi ◽  
Adeniyi Temitope Adetunji
Keyword(s):  
Work Environment ◽  
Training And Development ◽  
Knowledge And Skills ◽  
Staff Performance ◽  
Desk Research ◽  
And Training

The importance of training and development, and the growing complexity of the work environment in present day society, cannot be over emphasized. Training and development ensure that organizational staff possess the knowledge and skills needed to perform their jobs effectively and adapt to ever changing technology. This paper uses desk research to evaluate work carried out related to training and manpower development, especially debate centered on how to improve the quality of staff performance. The study finds that, although a host of workshops, seminars and training are available, few are assessed due to the differences between budgetary provisions and actual funds released, for various years, at both federal and state levels.

The University of Florida Department of Surgery: Building a Stronger Tomorrow on Yesterday's Foundation

2012 ◽  
Vol 78 (1) ◽  
pp. 12-19
Author(s):  
Kevin E. Behrns ◽  
Edward M. Copeland ◽  
Richard J. Howard
Keyword(s):  
Work Environment ◽  
Patient Centered Care ◽  
Patient Centered ◽  
University Of Florida ◽  
Florida Department ◽  
Centered Care ◽  
Solid Foundation ◽  
The University ◽  
And Training

Established in 1957, the University of Florida Department of Surgery has a solid foundation on which current faculty are driven to build a stronger tomorrow. The department is focused on promoting patient-centered care, expanding its research portfolio to improve techniques and outcomes, and training the surgical leaders of tomorrow. It fosters an environment where faculty, residents, students, and staff challenge long-held traditions with the goal of improving the health of our patients, the quality of our care, and the vitality of our work environment.

scholarly journals Competencies Principal of the Islamic School

2019 ◽  
Vol 3 ◽  
pp. 259-269
Author(s):  
Novi Wulandari
Keyword(s):  
Human Resources ◽  
Professional Competence ◽  
Educational Institution ◽  
Basic Element ◽  
Work Culture ◽  
Teacher Competence ◽  
Large Role ◽  
Islamic School ◽  
And Training

The principal of the Islamic school (madrasah) as the leader of an educational institution is a activator, direction setting of school policies tha will set how the school aims and education in general. Therefore, the principal has a very large role in the scope of the school, especially in improving teacher competence. So the principal as a leader in an educational institution has a big role in movingsubordinates, starting from educating, leading, managing, supervising and making improvements to their  subordinates. It is done to maintain and improve the competencies of educators. To create the quality of proofessional human resources, the principal must have a precise strategy, such as; education supervision, education and training, giving continuous motivation, changing work culture, in order to the teacher competence as a basic element of educators can be realized. These competencies include; pedagogic competence, personal competence, social competence, professional competence.

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