Expanding the Strategic Role of Information Interactions in the Enterprise Environment

Author(s):  
Judit Olah ◽  
Ole Axvig

In a modern enterprise environment, many information resources are available to people working to produce valuable output. Due to technology proliferation, remote work access, and multiple geographical locations generating their own solutions for local infrastructure challenges, as well as the fact that modern professionals are tasked to make decisions autonomously, it is not self-evident what types of information resources could or should be accessed in what order in order to move processes towards the desired product outcome. Our integrated model was developed using the results of an empirical study. The model puts a user-centered focus on business process model building by mapping all information interactions surrounding the business processes (i.e. creation, storage, management, retrieval of documents/ contents as well as information and data). The model characterizes the business processes by types of information interaction, analyzes process phases by those interactions and evaluates actual locations of information content extractions.

Author(s):  
Judit Olah ◽  
Ole Axvig

In a modern enterprise environment, many information resources are available to people working to produce valuable output. Due to technology proliferation, remote work access, and multiple geographical locations generating their own solutions for local infrastructure challenges, as well as the fact that modern professionals are tasked to make decisions autonomously, it is not self-evident what types of information resources could or should be accessed in what order in order to move processes towards the desired product outcome. Our integrated model was developed using the results of an empirical study. The model puts a user-centered focus on business process model building by mapping all information interactions surrounding the business processes (i.e. creation, storage, management, retrieval of documents/ contents as well as information and data). The model characterizes the business processes by types of information interaction, analyzes process phases by those interactions and evaluates actual locations of information content extractions.


2010 ◽  
pp. 325-342
Author(s):  
Judit Olah ◽  
Ole Axvig

In a modern enterprise environment, many information resources are available to people working to produce valuable output. Due to technology proliferation, remote work access, and multiple geographical locations generating their own solutions for local infrastructure challenges, as well as the fact that modern professionals are tasked to make decisions autonomously, it is not self-evident what types of information resources could or should be accessed in what order in order to move processes towards the desired product outcome. Our integrated model was developed using the results of an empirical study. The model puts a user-centered focus on business process model building by mapping all information interactions surrounding the business processes (i.e. creation, storage, management, retrieval of documents/ contents as well as information and data). The model characterizes the business processes by types of information interaction, analyzes process phases by those interactions and evaluates actual locations of information content extractions.


2019 ◽  
Vol 110 ◽  
pp. 02082 ◽  
Author(s):  
Alexander Sukhorukov ◽  
Sergey Eroshkin ◽  
Philip Vanyurikhin ◽  
Sergey Karabahciev ◽  
Ekaterina Bogdanova

The article analyzes the problems of robotization of business processes in the field of housing utilities of Russia in the formation of the digital economy. It identifies ways of integrating the main types of information management systems for analyzing and evaluating the economic efficiency of such a digital transformation. The possibility of using the digital process model for making sound economic decisions on the robotization of business processes in HCS is considered.


Author(s):  
S. Voronkova

The article discusses ways to obtain information about risk factors and the health status of the population. The article describes a new information system «labor Medicine», which allows to organize the collection of a wide range of data for further analysis and application in the activities of various Executive authorities, public organizations, foundations, legal entities and citizens. It is proposed to improve this system by expanding the types of information collected, creating a passport for health promotion organizations, as well as integration with systems that are being implemented in the Russian Federation for managing the health of the working-age population in the context of state policy in the field of Informatization.


2020 ◽  
Vol 3 (8) ◽  
pp. 73-79
Author(s):  
NGUYEN THI HA MY ◽  

With the rapid development and widespread use of technology, business processes are being transformed. One of the consequences of the implementation of technologies into the business is the partial transition to remote work, which made it necessary to reflect the corresponding changes in the internal control system (IC). The article is devoted to the analysis of the main shortcomings identified during the transition to the remote mode, in response to which measures are proposed to adapt the IC to the conditions of remote work. Identifies the following areas for improvement of the internal control system. In response to the identified areas successful practical examples are analyzed and potential measures are proposed in the context of the elements identified in the COSO conceptual framework and methodological documents of the Ministry of Finance of the Russian Federation.


2019 ◽  
Vol 25 (5) ◽  
pp. 908-922 ◽  
Author(s):  
Remco Dijkman ◽  
Oktay Turetken ◽  
Geoffrey Robert van IJzendoorn ◽  
Meint de Vries

Purpose Business process models describe the way of working in an organization. Typically, business process models distinguish between the normal flow of work and exceptions to that normal flow. However, they often present an idealized view. This means that unexpected exceptions – exceptions that are not modeled in the business process model – can also occur in practice. This has an effect on the efficiency of the organization, because information systems are not developed to handle unexpected exceptions. The purpose of this paper is to study the relation between the occurrence of exceptions and operational performance. Design/methodology/approach The paper does this by analyzing the execution logs of business processes from five organizations, classifying execution paths as normal or exceptional. Subsequently, it analyzes the differences between normal and exceptional paths. Findings The results show that exceptions are related to worse operational performance in terms of a longer throughput time and that unexpected exceptions relate to a stronger increase in throughput time than expected exceptions. Practical implications These findings lead to practical implications on policies that can be followed with respect to exceptions. Most importantly, unexpected exceptions should be avoided by incorporating them into the process – and thus transforming them into expected exceptions – as much as possible. Also, as not all exceptions lead to longer throughput times, continuous improvement should be employed to continuously monitor the occurrence of exceptions and make decisions on their desirability in the process. Originality/value While work exists on analyzing the occurrence of exceptions in business processes, especially in the context of process conformance analysis, to the best of the authors’ knowledge this is the first work that analyzes the possible consequences of such exceptions.


Author(s):  
YUliya Polozhyentsyeva ◽  
A. Stepanova

The decline in the growth rate of the country's economy leads to an increase in the interest of various sectors of society in the search for effective ways of organizing work in the face of increasing universal digitalization. In the post-pandemic world, the able-bodied population needs new ways of earning money, the opportunity to work in their spare time, the presence of a flexible schedule, as employers are increasingly striving to optimize the costs of business processes, including personnel. Therefore, domestic employers are waiting for the development and growth of the institution of freelance, which requires an active restructuring of labor relations. The application of the gig economy as a new socio-economic model of entrepreneurial organization has influenced the emergence of modern forms of labor organization, such as outsourcing, subcontracting, freelance, remote work, outstaffing, which represent the possibility of partial employment. Such forms of labor relations are mainly in demand in the service sector and IT organizations. The aim of the study is to study the directions of transformation of forms of organization of labor activity in domestic and foreign business in conditions of transition to gig-economy. The study analyzed the development prospects of gig-economy as one of the directions of digital transformation of the economy. Also, on the basis of a synthesis of expert assessments and surveys of the population, features and prospects for the development of freelance in Russia were formed. Based on the study, the following main results were obtained: the main trends in the development of the gig economy were identified; analyzed the theoretical and practical aspects of the development of gig-economy as one of the developing areas of the digital economy; statistical assessment of the studied direction is given; the problems of organization of freelance in conditions of gig-economy are covered.


2021 ◽  
Vol 6 (3) ◽  
pp. 170
Author(s):  
Hilman Nuril Hadi

Business process model was created to make it easier for business process stakeholders to communicate and discuss the structure of the process more effectively and efficiently. Business process models can also be business artifacts and media that can be analyzed further to improve and maintain organizational competitiveness. To analyze business processes in a structured manner, the effect/results of the execution of business processes will be one of the important information. The effect/result of the execution of certain activities or a business process as a whole are useful for managing business processes, including for improvements related to future business processes. This effect annotation approach needs to be supported by business process modeling tools to assist business analysts in managing business processes properly. In previous research, the author has developed a plugin that supports business analysts to describe the effects semantically attached to activities in the Business Process Model and Notation (BPMN) business process model. In this paper, the author describes the unit testing process and its results on the plugin of semantic effect annotation that have been developed. Unit testing was carried out using the basic path testing technique and has obtained three test paths. The results of unit test for plugin are also described in this paper.


2020 ◽  
Vol 17 (3) ◽  
pp. 927-958
Author(s):  
Mohammadreza Sani ◽  
Sebastiaan van Zelst ◽  
Aalst van der

Process discovery algorithms automatically discover process models based on event data that is captured during the execution of business processes. These algorithms tend to use all of the event data to discover a process model. When dealing with large event logs, it is no longer feasible using standard hardware in limited time. A straightforward approach to overcome this problem is to down-size the event data by means of sampling. However, little research has been conducted on selecting the right sample, given the available time and characteristics of event data. This paper evaluates various subset selection methods and evaluates their performance on real event data. The proposed methods have been implemented in both the ProM and the RapidProM platforms. Our experiments show that it is possible to considerably speed up discovery using instance selection strategies. Furthermore, results show that applying biased selection of the process instances compared to random sampling will result in simpler process models with higher quality.


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