Development of the Sharing Economy

2021 ◽  
pp. 151-168
Author(s):  
Natalia Polzunova ◽  
Marina Fedotova
Keyword(s):  
Business Processes ◽  
Swot Analysis ◽  
Sharing Economy ◽  
Present Stage ◽  
Socially Responsible ◽  
Factors Affecting ◽  
Research Results ◽  
Responsible Behavior ◽  
Factors Influencing

This chapter examines the factors affecting the development of sharing economy. The purpose of this material is to identify and assess the factors of development of the sharing economy. As a result of this study, the formalization of the structure of factors influencing the development of the sharing economy is carried out, and the determinants of socially responsible behavior of subjects in the conditions of the sharing economy are determined. The formalization of the structure of factors influencing the development of the economy of joint use at the present stage was carried out by the methods of SWOT analysis. The research results allow to deepen the research in the field of the functioning of the sharing economy. The findings of the study are the basis for further research in the field of identification of stimulating factors for the development of the sharing economy and building effective business processes.

scholarly journals The Approach of SMEs to Using the Customer Databases and CRM: Empirical Study in the Slovak Republic

2019 ◽  
Vol 12 (1) ◽  
pp. 227 ◽  
Author(s):  
Lenka Ližbetinová ◽  
Peter Štarchoň ◽  
Dagmar Weberová ◽  
Eva Nedeliaková ◽  
Martina Juříková
Keyword(s):  
Customer Relationship Management ◽  
Slovak Republic ◽  
Relationship Management ◽  
Descriptive Statistics ◽  
Customer Relationship ◽  
Marketing Communication ◽  
Socially Responsible ◽  
Factors Affecting ◽  
Research Results ◽  
Globalized Economy

Sustainability of (small and medium-sized enterprises) SMEs in a globalized economy depends on several factors. According to available studies, effective Customer Relationship Management (CRM) is one of the factors affecting the competitiveness of SMEs in a positive way. This paper is focused on creating customer databases and on using the CRM strategy in SMEs in Slovakia. The aim of the paper is to cluster SMEs in Slovakia based on using customer databases and CRM and to identify differences in clusters according to the selected attributes. The outputs of the research focused on marketing communication and on creating the CRM strategy in Slovak enterprises are presented in the paper. Quantitative nonexperimental research using the questionnaires was conducted at the end of 2017 and throughout the year 2018. The research results are based on the responses of 1009 Slovak SMEs. Basic descriptive statistics, K-means cluster analysis, Analysis of variance (ANOVA), and Tukey HSD test were used to process the data. The resulting clusters show three typical attitudes of Slovak SMEs to creating the database, using the CRM and its effectiveness. Moreover, attitude to the application of ethical principles and holistic, integrated, and socially responsible marketing are presented in the clusters. Following the results, the fact that SMEs can be divided into the three following clusters with equal size can be stated: 1st cluster (in 92.2% and consisting of micro- and small-sized enterprises), customer databases are created for the purpose of marketing communication; 2nd cluster, consisting of the highest percentage of medium-sized enterprises and enterprises with foreign equity participation using the customer databases and CRM; and 3rd cluster characterized with smaller-sized enterprises with domestic property not focused on marketing communication and using the customer databases. The research results provide the basis for further research and support for small and medium-sized enterprises.

scholarly journals Factors Affecting Knowledge Commercialization in University, A Case Study

2020 ◽  
Vol 40 (02) ◽  
pp. 421-430
Author(s):  
Ali Biranvand
Keyword(s):  
Success Rate ◽  
Influential Factors ◽  
Decision Makers ◽  
Third Mission ◽  
Factors Affecting ◽  
Research Results ◽  
Economic Role ◽  
The Third ◽  
Factors Influencing

Commercialisation is accounted as the third mission of the universities; it is the idea expressing that the universities play a socio-economic role. The current research paper attempts to identify and rank the factors influencing the process of commercializing the research results of Payam-e-Noor University (PNU) to recognise the extent to which the identified factors are influential to pave the way for offering a structural-interpretational model of commercialisation according to the present study’s findings. The delineation of a structural-interpretational model based on the investigation of the factors influencing the commercialisation of the researches’ results contributes to the managers and decision-makers in the area of knowledge commercialisation to, meanwhile paying attention to the existent factors offered in the influential and basic levels, set the ground for the corroboration and improvement of the statuses of the existent influential factors in higher levels of the model thereby to bring about an increase in the success rate of the commercialisation of the studies’ results.

scholarly journals FACTORS AFFECTING THE PERFORMANCE OF GRAIN COOPERATIVE SOCIETIES IN LATVIA

2020 ◽  
Vol 1 (12) ◽  
pp. 131
Author(s):  
Jānis Mistris ◽  
Baiba Mistre ◽  
Anda Zvaigzne
Keyword(s):  
Technological Progress ◽  
Swot Analysis ◽  
Economic Factor ◽  
Sociological Research ◽  
Policy Makers ◽  
Factors Affecting ◽  
Research Results ◽  
Positive Effects ◽  
Grain Processing ◽  
Graphical Comparison

The present research continues and complements previous research by the authors on the performance of grain cooperative societies in Latvia. The research aim is to identify and assess the factors affecting the performance of grain cooperative societies in Latvia.The research results revealed that the main endogenous factor hindering the performance of grain cooperatives was technological – underdeveloped grain processing –, as the cooperatives did not own processing enterprises, which was mainly due to an unclear situation in the sales market. The industry experts referred to the socio-economic factor as the key opportunity for improving the performance of cooperative societies – cooperation between small cooperative societies and large ones within the industry –, as well as the promotion of cooperation with scientists, technological progress and the positive effects on industry development in the country and the region. The research results revealed that the main threat to the development of cooperative societies was the political factor – possible sudden and significant changes in the national agricultural policy, which might be affected by the turnover of policy makers and the priorities set for the industry, as well as the economic situation in the country.The research employed the following methods: monographic, induction and deduction, graphical, comparison, a sociological research method – structured expert surveying –, SWOT analysis, pairwise analysis and statistical analysis.

Customer’s satisfaction on service quality at Vietnam Technological and Commercial Joint Stock Bank – An Giang Branch

2020 ◽  
Vol 4 (3) ◽  
pp. First
Author(s):  
Tran Minh Hieu ◽  
Nguyen Duong Ngoc Mai Chi
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Test Method ◽  
Quality Of Services ◽  
Factors Affecting ◽  
Factors Influencing ◽  
Alpha Reliability ◽  
Survey Results ◽  
Development Orientation

This study applied SERVQUAL scale of Parasuraman et al to measure factors affecting customer satisfaction on service quality at Vietnam Technological and Commercial Joint Stock Bank - An Giang Branch (Techcombank An Giang). The study was conducted to survey 207 customers who have been using the service at Techcombank An Giang. The survey results were analyzed by the Cronbach's Alpha reliability test method, then used Exploratory factor analysis (EFA) to verify and evaluate the scale of service quality. The results of the regression analysis show that customer's satisfaction about service quality at Techcombank An Giang includes four factors: The factor with the highest level is the Empathy with Beta = 0.253, the second of factor is the Responsibility with Beta = 0.248, ranked third in the influence level is the Tangible with Beta = 0.235, and the lowest impact level is the Reliability with Beta = 0.144. The research also uses statistical methods to describe and test the differences of demographic factors with customer's satisfactionon service quality.The analysis results show that there is no difference between customer's satisfaction on service quality and factors such as gender, age, income, number of transaction banks, regular transaction banks, and time to use the service at Techcombank An Giang. Through the research results, the author would like to propose some ideas to improve the quality of services, thereby attracting new customers and importantly, keeping traditional customers because the development orientation of Techcombank is to take care of old customers to cross sell other products of the bank. The Stud results offer a basis for the branch to identify the factors influencing customer satisfaction on their service quality, thereby having an appropriate strategy to improve customer satisfaction.

Strategic Planning Information Systems Enterprise Architecture Planning Method Case Study of Semarang City Public Works Department

2020 ◽  
Vol 2 (1) ◽  
pp. 114-122
Author(s):  
Agustinus Fritz Wijaya ◽  
Mahendra Wahyu Prasetyo
Keyword(s):  
Information Systems ◽  
Value Chain ◽  
Enterprise Architecture ◽  
Business Processes ◽  
Swot Analysis ◽  
Public Works ◽  
Value Chain Analysis ◽  
Application Architecture ◽  
Chain Analysis ◽  
The City

Semarang City Public Works Department is a state-owned enterprise that works in the area of public services in the city of Semarang. Most of the technological conditions in the Public Works Department are still in manual data management, which is hampering business processes from going well. Therefore this research was conducted to design an Information System at the Semarang City Public Works Department using the Enterprise Architecture Planning (EAP) method which includes a SWOT analysis and Value Chain analysis. The existing framework in the Enterprise Architecture Planning (EAP) method can help align the data architecture and application architecture to get the expected results, which is achieving the business objectives of the City of Semarang Public Works Department so that business functions can run by the desired business processes. This research resulted in several proposals for the development of Information Systems and Information Technology in organizations including the development of several applications in the next 5 years.

The Factors Affecting the Business Expectation of Human Resources in Entertain and Event Management

2020 ◽  
Vol 36 (3) ◽  
Author(s):  
Do Huy Thuong ◽  
Nguyen Thi Phuong Hong
Keyword(s):  
Human Resources ◽  
Human Resource ◽  
Professional Knowledge ◽  
Event Management ◽  
Factors Affecting ◽  
Research Results ◽  
Fundamental Knowledge

This research analysizes the factors affecting the business expectations of human resources in entertainment and event management. The research results have showed that of the 5 factors affecting the human resource expectations of businesses in entertainment and event management, the factor “professional knowledge” has the biggest impact on the expectations of the businesses. Next to it are “attitude”, “skill” and “ability”. The factor “fundamental knowledge” has the least influence on the expectations of the businesses.

Social Responsibility of Authorities and Local Self-Government in Support of Integrated Development of Territories

2019 ◽  
pp. 22-27
Author(s):  
Victor Dubishchev ◽  
Olesia Hryhorieva ◽  
Iryna Makarenko
Keyword(s):  
Social Responsibility ◽  
Development Strategy ◽  
Global Economy ◽  
Competitive Advantages ◽  
Socially Responsible ◽  
Integrated Development ◽  
Responsible Behavior ◽  
Development Plans ◽  
Key Aspects ◽  
Intellectual Potential

The contemporary approaches to the development of territories are considered in the article. It is noted that the integrated European approach to the development of territories is increasingly being applied in Ukraine. The essence of integrated development, the stages of development of the Integrated Development Strategy (Concept Strategy), emphasized that understanding of the role and functions of government and local self-government in the development and implementation of integrated development of territories should be perceived not only as the current management task, but also as social responsibility to the community and society. The key aspects of socially responsible behavior of authorities and local self-government in ensuring integrated development of territories are determined. It is noted that the perception of the fulfillment of its functions as social responsibility will allow to effectively plan and implement the development plans of the territories, compete for investments and the best jobs; use the local resource of the territory to create competitive advantages of the region, provide motivation and the ability of "key players" to use competitive advantages and to cooperate effectively; create and maintain institutions that promote the use of intellectual potential, ongoing modernization and innovation in the region; to ensure the willingness and ability of key institutions to adapt to the challenges of the global economy.

Mandating Socially Responsible Behavior

2013 ◽  
Author(s):  
Michael Pirson ◽  
Lerzan Aksoy ◽  
Yuliya Komarova Loureiro
Keyword(s):  
Socially Responsible ◽  
Responsible Behavior

Factors Influencing Utilisation of Maternal Healthcare Services: Womens Perception

2015 ◽  
Vol 4 (1and2) ◽  
Author(s):  
Gyanvati
Keyword(s):  
Healthcare Services ◽  
Maternal Healthcare ◽  
Factors Affecting ◽  
Factors Influencing ◽  
Economic Background ◽  
Newborn Child

This paper analyses the factors affecting for utilization of maternal healthcare services. Following is the section wise description of the paper. Firstly, the paper looks into socio-economic background of women. Secondly, the paper focuses on usage of maternal healthcare services by women. Thirdly, the paper also traces the factors affecting for usage of maternal healthcare services. Lastly, the paper concludes and suggests by emphasizing the significance of proper utilization of maternal healthcare services that it leads to better health of mother and their newborn child.

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