Meeting Customer Expectations in Islamic Tourism

2021 ◽  
pp. 276-291
Author(s):  
Elif Baykal
Keyword(s):  
Consumer Behaviour ◽  
Ethical Issues ◽  
Muslim World ◽  
Market Penetration ◽  
Muslim Population ◽  
Niche Market ◽  
Customer Expectations ◽  
Alternative Tourism ◽  
Consumer Demands

Changing consumer behaviour and increasing consumer demands in many contemporary markets have affected the Muslim world as well. The ever-increasing Muslim population has become more affluent and more demanding with the rise of modernization, especially after the 1980s. Contemporary Muslims' increased demands for better recreation and vocation facilities necessitated the birth of a new sector is referred to as Islamic tourism in this chapter. Increase in the market penetration of Islamic tourism has brought about new anxieties regarding ethical issues in this newly emerging industry. In this chapter, Islamic tourism has been considered as an alternative tourism approach. It creates a niche market for Muslim tourist with religious sensitivities and Islamic tourism and ethics in this unique sector has been handled in detail.

Alternative tourism and civil society in Athens

2019 ◽  
Vol 5 (1) ◽  
pp. 51-62
Author(s):  
Hecate Vergopoulos
Keyword(s):  
Civil Society ◽  
Economic Crisis ◽  
Design Methodology ◽  
Ethical Issues ◽  
Content Type ◽  
Alternative Tourism ◽  
Political Perspective ◽  
Web Forum ◽  
Guided Tours ◽  
Do So

Purpose The purpose of this paper is to tackle the issue of the meaning of tourism as it is being crippled by the economic crisis in Greece. Design/methodology/approach To do so, it brings together the findings of three different fieldworks related to tourism in Athens in times of crisis. Each one of these focuses on a specific player of tourism: a linguistic and semiological analysis led mainly on travel guides and ad campaigns deals with the industry of tourism; a linguistic analysis of tourists’ posts on a French web forum deals with the tourists themselves; and an ethnographical approach of alternative guided tours of Athens focuses on local players (associations and cooperatives offering out of the beaten tracks tours). Findings The whole study reveals that there is a misunderstanding between the industry and the consumers toward what the tourist practice should mean: whereas the tourists are in search of an ethical meaning, the industry claims there is no room for such issues. The alternative players, however, offer a political perspective that embraces the ethical issues raised by tourists. Originality/value They thus might, in the end, show us the way a so-called “civil society” could also have its own role to perform in tourism.

scholarly journals Ethical Issues in Global Supply Chains

2007 ◽  
Author(s):  
Bodo B. Schlegelmilch ◽  
Magdalena Öberseder
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Working Conditions ◽  
Ethical Issues ◽  
Low Cost ◽  
Global Supply Chains ◽  
Unethical Conduct ◽  
Production Methods ◽  
Technological Advances ◽  
Consumer Demands

Despite all technological advances, global supply chains are always based on the interaction of people. And wherever people interact, a kaleidoscope of ethical issues emerges. While consumer demands and concerns have undoubtedly led to an increased awareness of unethical conduct in the supply chain, contravening forces, such as the relentless pressures for low cost products and the ease by which consumers are purchasing non-deceptive counterfeits, should also not be ignored. Many retailers are now embracing ethical issues by emphasising, for example, that they take care of the production methods and working conditions pertaining to the goods they offer.

scholarly journals Covid-19 crisis

2020 ◽  
Vol 1 (1) ◽  
pp. 50-61
Author(s):  
Petra Kelecic
Keyword(s):  
Coming Out ◽  
Retail Banking ◽  
Distribution Model ◽  
Market Penetration ◽  
Key Factors ◽  
Distribution Models ◽  
Customer Expectations ◽  
Long Time ◽  
New Phase

The coronavirus situation is causing widespread concern and economic hardship for society, consumers and businesses worldwide. As for entire world, COVD-19 is the most serious challenge to financial institutions in long time. Banks are called upon to manage this new phase with urgency and aptness, to help deflect a worldwide recession. Until recently, majority of banks were focused on empowering both the psychical and digital distribution models. The “new normal” calls for reassessing of priorities and pushes new distribution model where psychical and digital are combined and act as one, with interconnected capabilities. This paper highlights importance of long-term positioning in post covid world, as market forces and customer behavior potentially change coming out of this crisis. In order to manage revenue and customer expectations, new customer-centric and digital based ecosystem should be established, leveraging on the latest technologies, aiming at increasing remote sales and market penetration. Having that in mind, article aims to shed light on key factors important for retail banking success in this “new future”.

scholarly journals Feeling Betrayed

2013 ◽  
Vol 30 (1) ◽  
pp. 94-97
Author(s):  
Yushau Sodiq
Keyword(s):  
United States ◽  
Social Justice ◽  
Saudi Arabia ◽  
Critical Analysis ◽  
The United States ◽  
Muslim World ◽  
Muslim Population ◽  
Men And Women ◽  
Positive Image ◽  
Military Regimes

Steven Kull’s Feeling Betrayed is a great addition to the literature on whatmotivated the 9/11 attacks. His critical analysis is based upon hundreds of interviewsconducted by international polling agencies in Egypt, Pakistan, Jordan,Turkey, Indonesia, Bangladesh, Syria, and Saudi Arabia. Participantswere Sunni and Shi‘i, men and women, as well as Islamists, modernists, andsecularists. The nine-chapter book contains charts designed to facilitate readercomprehension of the data presented. Among his findings are the following:(1) Muslims perceive the United States as dominant, exploitive, oppressive,and undermining of their values and cultures; (2) Washington talks about promotingdemocracy in the Muslim world but supports military regimes andmonarchies; (3) it undercuts democracy and social justice by telling Arab leaderswhat to do; and (4) it does not live up to its ideal values. Unfortunately, hebases his very frequent sweeping generalizations (viz., “Muslims in …. say”)on the words of a minute fraction of the global Muslim population. In fact,many other polls reveal that millions of Muslims hold a positive image of theUnited States ...

scholarly journals INDONESIAN MUSLIM DIASPORA FOR THE ADVANCEMENT OF WORLD PEACE

TAWASUT ◽  
2017 ◽  
Vol 4 (2) ◽  
Author(s):  
Achmad Sururi
Keyword(s):  
Civil Society ◽  
The State ◽  
Muslim World ◽  
Present Moment ◽  
World Peace ◽  
Muslim Population

AbstractWorld peace is still something that is not easily realized. One ofserious threats on world peace comes from acts of terrorism. Actsof terrorism in the name of religion are being brought in somecountries. The number of victims of terrorism continues to increaseover time. And the present moment is the worst condition throughoutrecorded history. Acts of terrorism in the development not onlytargets the State with all its symbols, but also the civil society. Soyou could say the conditions today are very asymmetrical.Departing from these conditions, then Indonesia as a country witha large Muslim population, it is appropriate to perform a mission ofworld peace. The mission of world peace can be played bymaximizing the role of the citizens of Indonesia diaspora. Thediaspora has the potential to develop a peace mission which initself will improve the reputation of Indonesia.Keywords: diaspora; Indonesian muslim; world peace

Introduction

2018 ◽  
pp. 1-10
Author(s):  
Bayram Balci
Keyword(s):  
Public Policy ◽  
Soviet Union ◽  
Central Asia ◽  
Muslim World ◽  
The Caucasus ◽  
Muslim Population ◽  
Muslim Countries ◽  
Religious Influences ◽  
The Soviet Union ◽  
The Way

Some twenty-five years after the end of the USSR, the time has come to take stock of the changes in the countries and societies that emerged from that multi-ethnic, multi-confessional state. Here we shall be examining the development of Islam in two parts of the region: Central Asia and the Caucasus. At certain points in its history, the Soviet Union projected itself as a Muslim power, and contemporary Russia boasts several million practising Muslims whom it places at the centre of its policy of rapprochement with the Muslim world. The so-called ‘Muslim’ countries that emerged from the Soviet Union—i.e. the republics of Azerbaijan, Kazakhstan, Kyrgyzstan, Uzbekistan, Tajikistan and Turkmenistan, which possess a predominantly Muslim population and heritage—are also affirming a new relationship with Islam. And, whether they like it or not, as sovereign subjects on the international scene they are interacting in a new way with various countries from which they import or experience religious influences. Thus, the initial premise of the present work is that from 1991 onwards the Caucasus and Central Asia joined in the globalization of religion. Consequently, in order to understand changes in Islam there, we need to examine the way in which its states have dealt with various foreign influences and the conduct of public policy on religion in the light of such influences. The latter derive from countries which, prior to Russian conquest and Soviet domination, were in contact with Central Asia and the Caucasus. ...

Neuromarketing and Improved Understanding of Consumer Behaviour Through Brain-Based Neuro Activity

2021 ◽  
pp. 2150020
Author(s):  
Sami Alsmadi ◽  
Khaled Hailat
Keyword(s):  
Consumer Choice ◽  
Consumer Behaviour ◽  
Multidisciplinary Approach ◽  
Neural Circuit ◽  
Ethical Issues ◽  
Basic Knowledge ◽  
The Past ◽  
Marketing Activities ◽  
Magnetic Resonance Imaging Mri ◽  
The Brain

Over the past three decades, there has been a growing interest in studying consumer behaviour directly through non-traditional, brain-based, approach using the basic knowledge of human neuroscience. This multidisciplinary approach has evolved into a new marketing branch, known as Neuromarketing, which goes inside the human brain to improve our knowledge of consumer behaviour. Neuromarketing traces neural circuit activities inside the brain using Magnetic Resonance Imaging (MRI) technology. This paper explores the existing literature on Neuromarketing to provide insights into the potential for improving our understanding of consumer behaviour. The paper concludes that Neuromarketing can offer a valuable opportunity to increase precision and validity of measuring consumer reactions to marketing activities, thus improve marketing knowledge of consumer choice behaviour. The paper also addresses the main ethical issues raised by critiques on the unprecedented access to consumers’ mind, and how advocates looked at such criticisms.

scholarly journals Voices of Islam in Europe and Southeast Asia

2006 ◽  
Vol 23 (1) ◽  
pp. 142-144
Author(s):  
Patrick Jory
Keyword(s):  
Southeast Asia ◽  
Cross Cultural ◽  
Muslim World ◽  
Regional Studies ◽  
Muslim Population ◽  
Simultaneous Interpreting ◽  
Islamic Studies ◽  
Southern Thailand ◽  
The Media ◽  
The Relationship

This workshop, co-organized by the Regional Studies Program, WalailakUniversity, Thailand, and the Department of Cross-cultural and RegionalStudies, University of Copenhagen, Denmark, and conceived of early in2005, took place a little over a week before the eruption of the “cartoon controversy,”which brought the issue of the relationship between Europe and theso-called “Muslim world” to the fore as never before. From January 20-22,2006, a group of almost thirty Muslim and non-Muslim specialists workingin Islamic studies and on the study of Muslim societies from fifteen countriesin Europe and Southeast Asia gathered in Nakhon Sri Thammarat, Thailand,to discuss the diverse “Voices of Islam” in these two regions. The workshopwas held in southern Thailand, where, in the ethnic Malay-majority borderprovinces, a violent insurgency over the last two years has claimed over 1,000lives and has heightened tensions between the local Muslim population andthe Thai state. Some observers have explained the intensification of the conflictas being due to the infiltration of foreign Islamist militants and the influenceof extremist Islamic discourses of struggle.The workshop focused on two major themes: how events following theSeptember 11 attacks have affected the nature of Islamic studies in Europeand Southeast Asia, and how changes in Islamic studies are impacting uponMuslims and their understanding of Islam in these two regions. While theworkshop presentations were given mainly in English (with a small numberof papers presented in Thai and Malay), a simultaneous interpreting servicewas available for local Thai Muslim (as well as non-Muslim) participants,who attended the workshop in significant numbers.A wide variety of papers were presented. However, if one theme couldsummarize the tone of the three days, it is that 9/11 has engendered a changingparadigm in these regions’ Islamic studies programs, even though manyof the changes may already have been underway prior to the attacks. In thecase of Southeast Asia, governments and the media in the region have attributedthe Muslim extremists’ ideology, at least partly, to the influence of ...

scholarly journals The Impact of the Covid 19 Pandemic on Consumer Behaviour in the Vietnam Market

2021 ◽  
Vol 8 (11) ◽  
pp. 316-324
Author(s):  
Nguyen Thi Anh Thy
Keyword(s):  
Consumer Behaviour ◽  
World Market ◽  
The World ◽  
Positive Experiences ◽  
Product Preferences ◽  
Consumer Demands ◽  
The Impact ◽  
The Way

This study was conducted to identify new trends in the consumer behaviour in Vietnam under the impact of the Covid 19 epidemic. The pandemic has impacted many aspects of working, communication, and contacting. This has also changed purchasing habits such as product preferences and the way of buying things. The changes in consumer behaviour in the Vietnam market have similar characteristics to the world market but still have their own characteristics. Therefore, the aim of this study is to find out these changes and suggest implications for businesses to better meet consumer demands as well as contribute to building positive experiences in shopping during the pandemic. In addition, the study also impresses the significance of having more studies about the impact of Covid 19 on consumers to have more thoughtful understand about the market in Vietnam

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