The Effects of the COVID-19 Outbreak on Social Service-Providing Organizations in the Migration Sector in Turkey and the Digital Measures

Author(s):  
Büşra Uslu Ak

The COVID-19 pandemic has had a massive impact on everyone on the world since early 2020. The situation in Turkey is not different than the rest of the world. In the time of a pandemic, it is important, for everyone's safety, to identify ways to deliver social services without in-person contact; therefore, organizations must adopt models for remote and digitalized social service provision which can minimize risks to the health and safety of both for social service-receivers and providers. In this respect, this chapter has got three foci: the effects of COVID-19 outbreak on the social service-providing non-governmental organizations in the context of migration in Turkey, the needs of the asylum seekers as social service-receivers, and the digital measures of the non-governmental organizations in social service provision as a response to COVID-19 outbreak.

Author(s):  
Magdalena Dąbkowska-Dworniak

Non-governmental organizations (NGOs) are institutions that belong most often to the social service sector, whose goals are to meet the specific needs of people that are not being met, or not being met adequately, by commercial organizations or state administrations. Such NGOs work to help citizens develop and to improve themselves and their life situations. This article presents an overview of the role played by NGOs in Poland and how they are funded.


2014 ◽  
Vol 5 (1) ◽  
pp. 666-670
Author(s):  
Andrea Racz

Civil organisations services and care operating in the social field are an important part of the social network since they contribute to the social inclusion and increasing life quality of excluded social groups. In the study we deal with how much the innovativeness (on program and specialization level) and system approach are emphasised in the approaches of civil organisations that operate in the field of social and child protection. Firstly, we briefly overview the main characteristics of civil organisations that operate in social field. Then we examine those tenders of civil organisations operating on social and child protection field which tendered between 2008 and 2009 in a concrete Hungarian tender system, in the so-called Norwegian Civil Fund (NCF)


2020 ◽  
pp. 74-85
Author(s):  
Mariya Poltavskaya ◽  
Elena Danilova ◽  
Elena Abashkina

The article provides an analysis of the formation of the social services market in the Volgograd region since the adoption of a federal law that introduced fundamental changes in the field of social services, allowing non-profit organizations to act as full participants in the social services market. A review of domestic publications addressing key issues is presented: economic and managerial aspects of access of non-profit sector organizations to the social services market, infrastructure support, the formation of a state support system, successful regional practices. The role of non-governmental suppliers in the social services market is shown, the specifics of the modern institutional structure of the social services market are described. The current state of the social services market is characterized, the data of the report of the Ministry of Economic Development of Russia for 2018 on the implementation by the constituent entities of the Russian Federation of measures to ensure access to non-profit organizations to budgetary funds are presented. The main quantitative indicators of the social services market of the Volgograd region are highlighted. The results of a sociological study showed that the majority of the population does not use the services of non-profit organizations, the popularity of their services is low, and free services are most in demand. The possibilities of non-profit organizations when entering the social services market of the Volgograd region were identified: extensive experience in providing services, the availability of proven social technologies, targeted nature of assistance, customer focus. Despite the creation of conditions for expanding the access of non-governmental organizations to budget financing, there are barriers to accessing the social services market: delayed cost recovery when services are completed, economically unjustified tariffs, insufficient compensation to non-state suppliers, unnecessarily bureaucratic reporting procedure of non-profit organizations for services provided. To develop the demand and supply of non-profit organizations, it is necessary to inform the beneficiaries in more detail about the quality of the services provided, tariffs, increase the level of public confidence, introduce successful experience in other regions. Creating favorable social and economic conditions, consolidating the efforts of all interested parties can create an effective system of social services in the Volgograd region on the principles of interagency cooperation.


2021 ◽  
Author(s):  
S.E. Gasumova

This article presents the author’s definitions of “digitization of social service provision” and “digitization of social services” concepts and identifies the difference between them. It presents the results of an interview with 18 experts — the heads of institutions and organizations of social service provision implementing the rehabilitation of disabled people in Perm region. The research was conducted in 2019 and sought to identify problems and prospects for the digitization of the social services sphere. Interviewees rated their satisfaction regarding the convenience and time cost of automated systems that are currently being used in their organizations; characterized their needs in introducing various innovative interactive services, mobile applications, and other digital software; and expressed their attitude to various innovations. Social innovations were developed by the researchers and offered to experts by interviewers (for example, services for assessing the quality of work of specialists by service users, quick selection of the right social service, filing a complaint, referring a citizen to another organization, counseling in video mode, electronic appointment service, etc.). The research has shown how innovations can improve the performance of social service providers’ work and the quality of their interactions with citizens, which will ultimately increase the satisfaction of social service users and will positively affect the level of social well-being in society as a whole. A number of problems have been identified that currently impede the development of digitization: they are related to staff resources, the level of computerization, the lack of motivation among managers and personnel of social service organizations to implement innovative IT, and a certain distrust that such technologies can facilitate the activities of the organization and increase its effectiveness. Keywords: digitization, social service provision, social services, social institutions, social work


The article is devoted to the problem of social work with the elderly, which requires the study and determination of the features of such work for various modern social services. The relevance of the topic of the article is due to the growing number of clients of social services among the elderly. Previous studies of the social needs of this category of the population predict worsening a number of problems due to the shortcomings of state social security. The solution to the problem, according to the authors of the article, is related to the activities of non-governmental organizations that can provide social services to the elderly. In particular, the article describes the experience of a charitable foundation that operates according to an atypical scheme of aid organization. Not through the provision of funds, but primarily through the implementation of their own projects with the support of other social services of various forms. The article discusses how the needs and characteristics of the elderly can be taken into account in practical social work with clients. The authors rely on the materials of their own research, which was conducted by case study from April to October 2019 on the experience of the Kharkiv Charitable Foundation «Social service of assistance». The article states that the main directions of social protection of the elderly in modern conditions should be not only to improve their difficult financial situation, provide a sufficient level of medical care but also to improve the psychological and emotional state of people. The results obtained by researchers can contribute to the dissemination of successful experience of social work with the elderly; scientific analysis of problematic issues and obstacles in the activities of the charity fund with the elderly; optimization of further work of funds and other social services in this direction. In addition, according to the authors, the hypothesis of indifferent attitude of society to the problems of the elderly needs to be studied scientifically, because this factor significantly hinders the implementation of social assistance to this group of clients by various social services, including charitable foundations.


2019 ◽  
Vol 30 (6) ◽  
pp. 1645-1649
Author(s):  
Venelin Terziev ◽  
Nikolay Nichev ◽  
Marin Georgiev

The Economic and Social Council of the Republic of Bulgaria (ESC) believes that social enterprises in Bulgaria are still an untapped business model. Current social enterprises are mainly non-governmental organizations by applying the relevant legislation creating social enterprises whose business is focused on the realization of the social purpose and mission of the organization. Social enterprises in Bulgaria operate in various sectors, the most serious part are in: the delivery of social services; providing jobs for people with disabilities; mediation in finding employment of unemployed persons; provision of health services; аctivities in the field of education and others.In realizing these activities the leading is not the end product but the achieved social effect on individuals themselves expressed in obtaining the necessary support to integrate into society. In this sense, there are three basic models of social enterprises:The most common model is the one that creates jobs and develops the workforce. By business jobs are created primarily for people with disabilities. Most often the social enterprise is the employer of people with disabilities in order to achieve the integration of persons with disabilities in the labor market and create conditions for a better life.Another popular model of a social enterprise is the one in which the enterprise produces goods and seeks markets, also engaging with their distribution. Most often social enterprises involve persons with disabilities in the form of occupational therapy involved in the production of certain goods. Existing social enterprises in Bulgaria within this model are engaged in the manufacture of certain products by persons who are unemployed or socially excluded. The aim is to enable them to work and improve their social inclusion.The third existing model in Bulgaria is related to the provision of social services generally through payment of external customers, while social enterprise provides social services to its members. Payment is under contract with the state or a municipality. Within this model, services are provided to different users paid directly to social enterprise for direct service.


2021 ◽  
pp. 189-194
Author(s):  
R. M. Sadykov ◽  
N. L. Bolshakova ◽  
R. H. Khamadeeva

The article considers the social activities of non-governmental organizations in relation to families with children in the context of the modernization of the system of social services for the population, which is aimed at encouraging citizens to independently overcome life difficulties. The paper analyses the social activities of commercial and non-profit organizations, innovative technologies, the quality and variety of services provided to families in need. The authors determine the main barriers to their interaction with government agencies. The study notes, that social activities of commercial and non-commercial organizations expand the range of social services, their accessibility to the population, improve the quality and efficiency. The paper defines the priority directions of activities of socially oriented NGOs in relation to families and children in the context of Russian realities: assistance to families in the development and upbringing of children, assistance in employment and adaptation of mothers, social support for families in need, etc. The study established that the non-governmental sector responds quickly to the needs of citizens and acute social problems, which allows it to be an effective performer of social services. The authors conclude that in Russia it is necessary to form an effective management system for the development of non-governmental organizations as providers of services to families in need, optimize inter-sectoral collaboration. Social activities of the non-governmental sector have great potential and development prospects.


2020 ◽  
Vol 49 (3) ◽  
pp. 390-413
Author(s):  
Francis B. Prior

As they have become increasingly common, prisoner reentry organizations have become a topic of interest to ethnographers, particularly those focused on race crime and justice. Reentry organizations are typically understood in terms of the social services they provide with the purpose of easing their clients’ social reintegration after incarceration. However, ethnographers of nonprofit prisoner reentry organizations have interpreted them as linked to a broader project of disciplinary poverty governance. Based on participant observation and interview evidence of a government-run prisoner reentry organization in a large northeastern city, I argue that an overarching security culture structured not only the organization’s security and surveillance practices, but also its disciplinary service provision. I argue that security culture also helps explain staff attitudes toward clients, and clients’ response to the organization as an extension of their experience of punishment. This ethnography builds on previous work through its specific examination of frequently taken-for-granted concrete security practices in conjunction with social service programming in order to highlight the overall effects of a government-run prisoner reentry organization’s security culture.


Author(s):  
Katarzyna Górniak

Social/non-governmental organizations are one of important social actors operating in the field of poverty and social exclusion and taking active part in the discourse pertaining to these issues. Traditionally they are expected to undertake actions that support and facilitate „getting out of poverty”, including rebuilding social ties. Therefore, the purpose of my paper is to examine how contemporary non-governmental organizations see their own role in the context of constructing definitions of poverty and exclusion, in particular in relation to the task of equipping the beneficiaries of their activities with this important capital of ties and social relations. I analyze the extent to which this role is defined as a particular interface connecting the poor with the society and its networks, opening them up to new challenges and experience, rebuilding the world of belonging (ties), and how much it is perceived as an independent system that offers alternative solutions and rules of the game, creating its own social network, which in consequence can result in rendering the social ties/networks a barrier to the process of inclusion. Niklas Luhmann’s perspective and structure of analytical categories will be helpful in responding to these questions. It will allow me to describe the mechanisms of reconstructing and/or forming social ties within the framework of action of social organizations.


2020 ◽  
Vol 16 (1) ◽  
pp. 135-148
Author(s):  
Евгения Копалкина ◽  
Наталья Илтакова

The paper gives a brief overview of the main regulatory legal acts of the Republic of Kazakhstan - the Criminal Executive Code (2014), the laws of the Republic of Kazakhstan “On Crime Prevention” (2010), “On Probation” (2016), “On Special Social Services” ( 2008), Decrees of the President of the Republic of Kazakhstan “On the Concept of the legal policy of the Republic of Kazakhstan for the period from 2010 to 2020” (2009), “On approval of the Comprehensive Strategy for the social rehabilitation of citizens released from prison and registered with probation services in the Republic of Kazakhstan for 2017-2019” (2016), Order of the Minister of Internal Affairs of the Republic of Kazakhstan “On the Approval of the Rules for Conducting Educational Work with Sentenced to Deprivation of Liberty” (2014), which disclose the rules governing the process of re-socialization and post-penitential adaptation of convicts. Based on the comparative legal method, such features of its legal regulation are distinguished, in contrast, for example, from Russia, such as the adoption of an independent document regulating the process of post-penitential adaptation of convicts of Kazakhstan, the institutionalization of additional forms and bodies in the system of the penal system of the Republic of Kazakhstan (Employment in Colonies” Internet blog, probation services, voluntary organizations of convicts), the lack of an organizational and legal basis for activities of non-governmental organizations, volunteer associations for social support of convicts in the Republic of Kazakhstan.


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