Travellers' Intentions to Use Facial Recognition Systems for Authentication in Hotels

2022 ◽  
Vol 14 (1) ◽  
pp. 0-0
Keyword(s):  
Technology Acceptance ◽  
Facial Recognition ◽  
Rapid Development ◽  
Hotel Industry ◽  
Survey Method ◽  
High Expectations ◽  
Recognition Systems ◽  
Hotel Security ◽  
Acceptance Model ◽  
Conventional Services

With the rapid development of this technology, facial recognition systems have become widely adopted in recent years. The application of the facial recognition systems by the hotel industry has resulted in a novel service model, as well as in high expectations. These systems can be used to improve conventional services and can also enhance hotel security. Based on theory, this paper employs a technology acceptance model to gain a deeper understanding of how travelers' intention to use facial recognition systems for authentication is formed. This paper employed the survey method and used data from 413 subjects to develop a model yielding results with both theoretical and management implications. These results highlight the advantages and potential commercial value of facial recognition systems, and can provide useful analysis and suggestions for the hotel industry.

Factors Affecting Consumer's Continuance Online Purchase Intention in Malaysia

2013 ◽  
Vol 1 (2) ◽  
pp. 154-161
Author(s):  
Yap Mun Fei ◽  
Cheng Boon Liat
Keyword(s):  
Technology Acceptance ◽  
Purchase Intention ◽  
Subjective Norm ◽  
Perceived Usefulness ◽  
Survey Method ◽  
Continuance Intention ◽  
Convenience Sample ◽  
Factors Affecting ◽  
Online Purchase ◽  
Acceptance Model

Objective- This paper attempts to explore the continuance purchase intention among Malaysian consumers on the internet, through the conceptual framework as modified from the Technology Acceptance Model. Methodology/Technique The research data has been collected through the use of an internet-based survey method, with a convenience sample of 300 Malaysian respondents in June 2014; whereas, data analysis is further conducted using the SPSS software, through the measurements of a simple linear regression test, mediation test and moderation test. Findings Results show a positive relationship between perceived usefulness and trust; while the continuance intentionfor online purchase is positively significant to perceived usefulness. The partial mediating role of subjective norm is further identified, between perceived usefulness and continuance intention. It is also understood that both male and female perceive the usefulness of website as an important factor toward their intention to online re-purchase. Novelty - Most of the researches are conducted solely upon the factors or purchase intention, limited studies have been done to investigate the continuance purchase intention among fellow consumers. Type of Paper Empirical paper Keywords: , E-Commerce, Trust, Perceived Usefulness, Subjective Norm, Continuance Intention, Gender

Construction and empirical research on acceptance model of service robots applied in hotel industry

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lina Zhong ◽  
Xiaoya Zhang ◽  
Jia Rong ◽  
Hing Kai Chan ◽  
Jinyu Xiao ◽  
...  
Keyword(s):  
Factor Analysis ◽  
Technology Acceptance ◽  
Empirical Research ◽  
Hotel Industry ◽  
Perceived Value ◽  
Service Robots ◽  
Content Type ◽  
Hotel Service ◽  
Acceptance Model ◽  
Robot Selection

PurposeRobots, as the crystallization of new artificial intelligence, are being applied in various fields, especially the hotel industry. They are seizing the opportunities, using technology to improve the overall quality and comprehensive competitiveness. However, they also cause many problems due to practical limitations. The purpose of this paper is to study customers' recognition and acceptance of hotel service robots to guide the successful promotion of this technology.Design/methodology/approachThis paper proposed a comprehensive model based on the theory of planned behavior, the technology acceptance model and then the perceived value-based acceptance model. Exploratory factor analysis, confirmatory factor analysis, grouped regression analysis and path analysis was adopted to validate the impacts of each variable to obtain the final reliable model using data collected from hotel guests using a self-designed questionnaire.FindingsThe empirical research based on the theoretical model shows that the constructed conceptual model can thoroughly explain the influencing factors of hotel robot acceptance, enrich the acceptance theory and provide academic support for the use and popularization of hotel service robots. Among all variables, attitude, usefulness and perceived value are the factors that have the greatest impact on acceptance. They have significant differences in the effects of adjustment variables such as gender, educational level, whether hotel robots have been used, and whether other robot services have been experienced on different paths in the model.Practical implicationsThis paper explored the customer acceptance of service robots in hotels, helped to understand the process of decision-making on service robot selection and contributed to the theoretical extension of the hospitality industry. The work guides hotel management to promote better-personalized products and services of robot technology in the hospitality industries.Originality/valueThe acceptance study on hotel service robots provides insight into the hotel industry to understand customers' attitudes and acceptance of emerging technology.

scholarly journals Polytechnic ESL Lecturers‟ Acceptance Of Using Massive Open Online Course (MOOC) For Teaching English As A Second Language (ESL)

2019 ◽  
Vol 8 (9) ◽  
pp. 114-121
Keyword(s):  
Second Language ◽  
Technology Acceptance ◽  
Teaching And Learning ◽  
Ease Of Use ◽  
Survey Method ◽  
Online Course ◽  
Massive Open Online ◽  
Massive Open Online Course ◽  
Use Of Technology ◽  
Acceptance Model

The implementation of Massive Open Online Courses (MOOC) in the educational field has become the way of learning in many educational institutions worldwide. MOOC is believed could help to promote active learning among language learners. In Malaysian polytechnic settings, MOOC has just recently implemented for the English course. Thus, this study aimed to investigate polytechnics English as a Second Language (ESL) lecturers' acceptance of using Massive Open Online Course for teaching ESL and the challenges they faced in using MOOC. The methodology used was the survey method where a set of questionnaires was developed and adapted from the Technology Acceptance Model. The respondents for this study were 34 ESL lecturers from different polytechnics in Malaysia. The findings revealed that polytechnic ESL lecturers have positive perceptions towards the ease of use and usefulness of MOOC for teaching ESL. The investigation also revealed the challenges faced by the lecturers in using MOOC for teaching ESL. The results would contribute positively to the policy makers, developers, and administrators to gain more insight on the lecturers' perceptions and challenges related to the use of technology for language teaching and learning in any higher learning institutions.

scholarly journals MODIFIKASI TECHNOLOGY ACCEPTANCE MODEL UNTUK INTERNET TV DI INDONESIA

2021 ◽  
Vol 11 (1) ◽  
pp. 10-32
Author(s):  
Tri Febrianti
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Descriptive Analysis ◽  
Perceived Quality ◽  
Perceived Usefulness ◽  
Survey Method ◽  
Operational Variables ◽  
Perceived Enjoyment ◽  
Acceptance Model ◽  
Model Approach

This study aims to determine the community’s acceptance using of the modification Technology Acceptance Model approach for internet television services. The type of research is descriptive and verification with the descriptive survey method. For operational variables consist of perceived usefulness, perceived enjoyment, perceived quality, attitude, and intention. Data obtained from Indonesia for internet television which is amounting to 213 people. The data were collected using a questionnaire instrument. Questionnaires have been prepared based on indicators of each variable by using Likert’s scale. The result of descriptive analysis showed that Indonesian people accepted internet television services using the modification technology acceptance model approach. The result of CB-SEM showed the model of internet television is quite fit and the hypothesis indicate that perceived usefulness, perceived enjoyment, perceived quality has influence toward intention through attitude in simultaneously and partial.

scholarly journals Between security and convenience: Facial recognition technology in the eyes of citizens in China, Germany, the United Kingdom, and the United States

2021 ◽  
pp. 096366252110015
Author(s):  
Genia Kostka ◽  
Léa Steinacker ◽  
Miriam Meckel
Keyword(s):  
United States ◽  
United Kingdom ◽  
Technology Acceptance ◽  
Facial Recognition ◽  
The United States ◽  
The United Kingdom ◽  
State Surveillance ◽  
Socio Demographic Factors ◽  
Acceptance Model ◽  
And Control

How does the public perceive facial recognition technology and how much do they accept facial recognition technology in different political contexts? Based on online surveys resembling the Internet-connected population in China, Germany, the United Kingdom, and the United States, our study finds that facial recognition technology enjoys generally highest acceptance among respondents in China, while acceptance is lowest in Germany, and the United Kingdom and the United States are in between. A closer examination through the lens of an integrated technology acceptance model reveals interesting variations in the selected four countries based, among other factors, on socio-demographic factors as well as perceived consequences, usefulness, and reliability of facial recognition technology. While previous research has pointed out that facial recognition technology is an instrument for state surveillance and control, this study shows that surveillance and control are not foremost on the minds of citizens in China, Germany, the United Kingdom, and the United States, but rather notions of convenience and improved security.

scholarly journals INFLUENCE OF TECHNOLOGY ACCEPTANCE MODEL (TAM) ON CUSTOMER ADOPTION OF E-BANKING PRACTICE IN LAGOS STATE

2021 ◽  
Vol 4 (3) ◽  
pp. 124-138
Author(s):  
Patrick Ladipo ◽  
◽  
Bolajoko Dixon-Ogbech ◽  
Nnenna Enyinnaya ◽  
Olushola Akeke ◽  
...  
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Relative Advantage ◽  
Survey Method ◽  
Extended Model ◽  
Cross Sectional Survey ◽  
Extension Model ◽  
Tam Model ◽  
Lagos State ◽  
Acceptance Model

This study was put together to examine the influence of TAM (Technology Acceptance Model) extension model on customer adoption of e-banking practice in Lagos state. Furthermore, to capture the extended model four (4) elements of innovation characteristics namely innovation relative advantage, innovation complexity, innovation compatibility and innovation information were added into original TAM model to determine their relationship with customer adoption. The study utilized descriptive research design and collected data through cross-sectional survey method. Validated questionnaires of four hundred copies were given to the needed respondents and the data collected were analyzed using both descriptive and inferential statistical tools. Results revealed a substantial relationship between the dimensions of TAM extension model and customer adoption. The study recommends that an innovation will do very well if the innovation is made to capture all the variables investigated in this study to ensure rapid diffusion/adoption of the innovation for the whole process to be successful.

scholarly journals Persepsi Petani terhadap Implementasi Teknologi Informasi dan Komunikasi dalam Penyuluhan Pertanian

2021 ◽  
Vol 17 (2) ◽  
pp. 136-144
Author(s):  
Zulham Sirajuddin ◽  
Pepi Liskawati Kamba
Keyword(s):  
Technology Acceptance ◽  
Agricultural Extension ◽  
Education Level ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Survey Method ◽  
Perceived Ease Of Use ◽  
Information And Communication ◽  
Quantitative Descriptive ◽  
Acceptance Model

In the era of Industry 4.0, the use of Information and Communication Technology (ICT) is vital in agricultural extension. However, there are still variations in the use and adoption of ICTs at the  farmer levels as not every region can optimize the use of ICT in agricultural extension. This study aims to identify the diversity of access to ICT by farmers, and identify farmers' perceptions of the use of ICT. This study used a survey method with quantitative descriptive data analysis, distributed to 73 sample respondents. The questionnaire was compiled using the Technology Acceptance Model (TAM) theory lens, using two aspects in analyzing technology acceptance: perceived usefulness and perceived ease of use. The results showed that the use of smartphones by farmers was high with access ownership above 60%. ICT is well accepted by respondents compared to conventional media. There is a significant relationship between the education level of farmers and perceived ease of use, with a correlation coefficient of .322. It can be concluded that smartphones have considerable potential to be used in agricultural extension, and there is a need of strategy to improve the ease of use of smartphones for farmers with low education level.

scholarly journals The use of social media for engineering lecturers and students

2018 ◽  
Vol 2 (2) ◽  
pp. 73-78
Author(s):  
Achmad Shobirin ◽  
Dian Candra Leastari ◽  
Fidausi Nuzula ◽  
Fitri Umeidah
Keyword(s):  
Social Media ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Information Exchange ◽  
Positive Influence ◽  
Survey Method ◽  
The Public ◽  
Data Collection Technique ◽  
Use Of Social Media ◽  
Acceptance Model

Social media provides convenience to the public in various aspects of life, one of which is ease of communication. Social media within the scope of education can be used as a medium of communication and information exchange between students and lecturers. This research purpose to determine the level of acceptance of social media use by lecturers and students. The data collection technique uses the Likert Scale survey method that refers to the TAM (Technology Acceptance Model). The results obtained from the research were respondents from lecturers (n = 3) and students (n = 56) in the Faculty of Engineering. The results of the research indicate that the use of social media has a positive influence on students and lecturers in the field of education.

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