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With the rapid development of this technology, facial recognition systems have become widely adopted in recent years. The application of the facial recognition systems by the hotel industry has resulted in a novel service model, as well as in high expectations. These systems can be used to improve conventional services and can also enhance hotel security. Based on theory, this paper employs a technology acceptance model to gain a deeper understanding of how travelers' intention to use facial recognition systems for authentication is formed. This paper employed the survey method and used data from 413 subjects to develop a model yielding results with both theoretical and management implications. These results highlight the advantages and potential commercial value of facial recognition systems, and can provide useful analysis and suggestions for the hotel industry.


2021 ◽  
Vol 2 (3) ◽  
pp. 126-137
Author(s):  
Andi Mawardi ◽  
Hasmawaty A.R.

Abstract This study aims to analyze the magnitude of the influence of digital services and conventional services on customer satisfaction at Bank Sumsel Babel Prabumulih Branch. Primary data obtained from the results of customer questionnaire answers as many as 140 customers. The collection of population samples is carried out without regard to the existing stratum in the population (sample random sampling). Data is obtained from customers who make transactions from April 2021 – June 2021. Data analysis uses the SPSS program. From the results of the analysis, it is found that digital services have no significant effect on customer satisfaction. However, conventional services have a significant effect on customer satisfaction. Abstrak Penelitian ini bertujuan untuk menganalisis besarnya Pengaruh pelayanaan digital dan pelayanan konvensioal terhadap kepuasan nasabah di Bank Sumsel Babel Cabang Prabumulih.  Data primer diperoleh dari hasil jawaban kuesioner nasabah sebanyak 140 nasabah. Pengumpulan sampel populasi dilakukan secara tanpa memperhatikan strarta yang ada dalam populasi (sample random sampling). Data diperoleh dari nasabah yang melakukan transaksi dari bulan bulan April 2021 – Juni 2021. Analisis data menggunakan program SPSS. Dari hasil analisis diperoleh bahwa pelayanan digital tidak berpengaruh signifikan terhadap kepuasan nasabah. Akan tetapi pelayanan konvensional berpengaruh signifikan terhadap kepuasan nasabah.


2021 ◽  
Vol 12 (4) ◽  
pp. 916
Author(s):  
Magomedkhan Magomedovich NIMATULAEV ◽  
Ketevan Kitaevna SIRBILADZE ◽  
Olga Nikolaevna TSVETKOVA ◽  
Liudmila Ivanovna IVANOVA ◽  
Aleksandr Vladimirovich SHELYGOV

The article is devoted to the analysis of digital technologies as a factor in increasing services sales in the tourism industry. It has been established that information and services markets should satisfy the needs of all categories of consumers who want a service. The state should support and promote the development of both conventional services providers that prefer personal communication during the purchase of a service and online travel firms. It has been found that digital technologies also play an important role when marketing functions are carried out by travel companies because they simplify the resolution of difficult tasks in a dynamic and constantly changing business environment. It has been proven that digital technologies can support marketing by providing information required to make marketing decisions and offer new channels for the provision of travel services.


Afrika Focus ◽  
2021 ◽  
Vol 34 (1) ◽  
pp. 7-27
Author(s):  
Nathaniel Siji Olutegbe ◽  
Harry Aryeh Bartimeus

Abstract Several programmes by government and non-governmental organisations aimed at improving maternal health in many sub-Saharan African nations have not achieved significant results. Use of traditional maternal care services has been identified as still prevalent and thus a possible factor. This study investigated determinants of use of traditional birth services (tbs s) among patrons in tbs-inclined communities of Nigeria and Ghana. A total of 180 and 160 patrons of tbs s were selected from the respective countries, using a multi-stage procedure. The most utilised tbs s include home delivery, concoctions/herbs and family planning. Educational level, constraints to using conventional services, income, and perceived social and economic advantages significantly influenced utilisation. Patrons in Nigeria had better perceived relative advantages of tbs than Ghana, while the accessibility of conventional maternal services, performance rating and overall utilisation of tbs s did not differ significantly between the two countries. Social bonds and economic status were the main reasons for continued patronage of tbs s.


Author(s):  
Nurfirda Nurfirda ◽  
Susi Ari Kristina ◽  
Suci Hanifah

Background: Starting from 2019, the government has been aiming to increase the immunization coverage by up to 93%. Community pharmacists are well-positioned to extend access to immunizations by providing immunization services to patients. This objective of this study was to determine community pharmacists' attitudes and knowledge on providing immunizations including perceived barriers to immunizing. Methods: This study was a cross-sectional survey conducted in the community pharmacies in Yogyakarta province, between August to October 2019. A pre-validated questionnaire was used and piloted to a small group of pharmaciets. A convenience sampling was chosen and written informed consent was required. The questionnaire included demographic characteristics of participating pharmacists’, their readiness to provide immunization, and the barriers that may potentially happen when community pharmacists’ implement immunization services. Descriptive statistics were used to present the received data. Result: Among 120 respondents, mostly female (80.83%) and pharmacists degree as education (81.67%). Additionally, to the easiness of accessibility, community pharmacists believed that they will have a powerful role in increasing the rate of immunization and improving the vaccination service. More than half of respondents (54.17%) did not fully have good knowledge of all aspect of vaccine administration. Several barriers have been identified as the factors that can contribute to the immunization services by pharmacists. The largest barrier is the lack of regulation governing immunization by pharmacists (95.83%). Followed by a lack of competency (70.83%), lack of skills training (66.67%), lack of equipment (63.3%), and high workload on conventional services (54.17%). Conclusion: Community pharmacists have a good perception of providing immunization services but the lack of regulation, competency, and skills training becomes a barrier in providing immunization services.


2021 ◽  
Vol 10 (1) ◽  
pp. 70-81
Author(s):  
Nelly Indrayani ◽  
Suparmi Suparmi

Abstrak: Pandemi Covid 19 mengubah tatanan kehidupan normal menjadi new normal. Berbagai aktivitas sektor kehidupan mulai dari pemakaian masker, cuci tangan, peraturan jarak jauh menjadikan Museum siginjei merevitalisasi aktivitasnya dalam pelayanan terhadap masyarakat dari normal menjadi new normal. Penelitian ini bertujuan untuk mengetahui revitalisasi Museum Siginjei sebagai wahana interaksi budaya di tengah pandemi Covid-19. Metode yang digunakan yaitu metode sejarah yang melalui empat tahapan, yaitu heuristik, kritik sumber, interpretasi, historiografi. Sumber yang dipakai berupa sumber primer yang berasal dari buku, jurnal, berita dan wawancara yang berkenaan dengan judul. Hasil penelitian menunjukkan bahwa Museum Siginjei mengalihkan pelayanan konvensionalnya kelayanan dalam bentuk digital seperti pelayanan online lewat facebook, instagram, dan youtube. Museum Siginjei juga melakukan re-inventarisasi dan re-registrasi koleksi yaitu berupa nomor yang rusak karena pengaruh udara dan juga keterangan koleksi yang masih berubah. Berbagai koleksi yang telah di inventarisasi dan dimasukkan dalam data base. Selanjutnya palayanan dilaksanakan melalui virtual, sehingga masyarakat dapat menikmati berbagai koleksi museum Siginjei sebagai bentuk produk budaya lokal lokal Jambi. Revitalisasi pemanfaatan museum melalui digitalisasi era pandemi ini, menjadi wahana interaksi budaya. Melalui digitalisasi tidak hanya menjangkau pengunjung yang berada di daerah lokal tetapi juga dari berbagai wilayah diluar Provinsi Jambi. Kata Kunci: Museum, Wahana Interaksi Budaya, Covid-19Abstrak: The Covid 19 pandemic has changed the order of normal life into a new normal. Various activities in the life sector ranging from wearing masks, washing hands, remote regulations make the Siginjei Museum revitalize its activities in service to the community from normal to new normal. This research aims to know the revitalization of the Siginjei Museum as a wagon of cultural interaction in the covid-19 pandemic. The method uses historical method. There are four steps to historical methode heuristi, source criticism. Interpretation, historiography. The resource used is a primary source that comes from books, journals, news and interview related to the title. Studies have shown that the Siginjei Museum transfers conventional services to digital services such as facebook, instagram, youtube and other services. The siginjei museum also re-catalogued and re-registration collections consisting of falling Numbers, broken (air effects) and also a collection of references. Various collections that have been inventoried and entered in the database. Furthermore, services are carried out via virtual, so that people can enjoy various collections of the Siginjei museum as a form of local Jambi cultural products. Revitalizing the use of museums through the digitalization era, becomes a vehicle for cultural interaction. Through digitization, it does not only reach visitors who are in the local area but also from the region.Keywords: Museum, Wagon of Cultural Interaction, Covid-19 


2020 ◽  
pp. 14-27
Author(s):  
Klemens Katterbauer

Digital services have significantly transformed the world economy and significantly challenged existing taxation regulations worldwide. The intangible nature of digital services challenges the taxation of conventional services that have a physical location of where the services is performed and where the right of taxation derives from. Therefore, the need for adequate regulations related to the taxation of digital services has become ever more prominent with various proposals and implementations. The article provides a case content – inferential statistics research on determining whether a digital service tax or the nexus of a significant digital presence may be more applicable for overcoming the challenges posed by the digital services. Additionally, the benefits of artificial intelligence methods in assisting in the taxation of digital services are outlined. The results outline strong preference for the digital service tax as a means to overcome the discrepancy between income related taxation frameworks in various jurisdictions and outlines the strong benefits artificial intelligence methods may have in supporting taxation.


2020 ◽  
Vol 4 (1) ◽  
pp. 63
Author(s):  
Fahrizandi Fahrizandi

The title of this article is the use of information technology in the library, this paper aims to explain what are the reasons for the use of information technology and the constraints of the use of information technology in libraries and what are the competencies of librarians in the information technology era. The results of the analysis of the literature, it is important to take advantage of information technology in the library. The reasons for using information technology are easier catalog search, users can search catalogs from outside the library, better information services, easily edit bibliographic information, make more space in the library, and increase library images. Constraints in applying information technology, namely the loyal librarian of conventional services, the low quality of human resources, and the lack of information technology tools. Librarians in the era of information technology must have the capabilities of soft competency and hard competency.


Author(s):  
Imene Berguiga ◽  
Yosra Ben Said ◽  
Philippe Adair

The performance of MicroFinance Institutions (MFIs) is analysed for the period 2004-2015. Sample consists of 67 MFIs in the Middle East and North Africa region. It includes a subsample of 18 Islamic MFIs (IMFIs), whereof Solebusiness grants exclusively Islamic financial services and Window provides both Islamic and conventional services. A model of simultaneous equations with interacting variables tests seven hypotheses addressing financial performance, social performance, and the social and financial performance relationship. Conventional MFIs (CMFIs) experience higher financial performance than IMFIs and Window experiences higher financial performance than Solebusiness; IMFIs do not experience higher social performance than CMFIs; whether conventional or Islamic, MFIs face a financial vs. social performance trade-off.


Author(s):  
Takuhiro Kagawa ◽  
Sachio Saiki ◽  
Masahide Nakamura

This article describes how local governments in Japan recently provide security information services for residents, which deliver regional incident information using Email or Web. However, since the conventional services usually provide “one-for-all” information. users tend to miss important incidents within the flood of information. This article proposes a new security information service, called PRISM (Personalized Real-time Information with Security Map). For given incident information and user's living area, PRISM first computes severity of the incident, based on distance, time, and type of the incident. It then visualizes the incidents with the severity on a heat map. Thus, PRISM provides real-time personalized information adapted to individual situation of users. To illustrate the feasibility, we implement PRISM as a Web application using Hyogo Bouhan Net, and Kobe city facility open data.


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