Commerce Web-Portal Redesigning Based on Usability Evaluation

2021 ◽  
Vol 13 (2) ◽  
pp. 1-19
Author(s):  
Sergey Sakulin ◽  
Alexander Alfimtsev ◽  
Yuri Kalgin ◽  
Vladimir Devyatkov
Keyword(s):  
Positive Result ◽  
Sudden Change ◽  
Usability Evaluation ◽  
Innovative Approach ◽  
Business Organization ◽  
Web Portals ◽  
Web Portal ◽  
Choquet Integrals ◽  
Individual Metrics

Redesigning of the whole portal or some of its webpages does not always lead to a positive result despite the designers' expectations. Nowadays the opinion on how to carry out the redesign of web portals varies. A web portal being in service and in a wide use, a sudden change in its design may result in a drop of the number of clients. The usability evaluation has become important to make a decision on what design of webpages to choose. The paper proposes a method to redesign of commercial web-portals which is based on usability evaluation of some webpages. The evaluation can be undertaken by surveying the staff of the business organization where such a web portal is being developed. The hierarchy made of the Choquet integrals aggregates the results of the questionnaire and allows for the interdependencies between individual metrics of usability. Then, a decision about the redesign of a certain webpage is made on the basis of the aggregated results. The described experiment has shown a great impact of this innovative approach.

Social Media Marketing as a tool to promote regional investment web portals in the information environment

2020 ◽  
Vol 18 (11) ◽  
pp. 2167-2182
Author(s):  
Ya.Yu. Sokolenko
Keyword(s):  
Social Media ◽  
Development Strategy ◽  
Information Environment ◽  
Social Media Marketing ◽  
Web Portals ◽  
Communication Tool ◽  
Web Portal ◽  
Investment Projects ◽  
Regional Investment ◽  
Internet Portals

Subject. This article focuses on the investment web portal as a necessary communication tool and a way to govern the investment attractiveness of the region. Objectives. The article aims to conduct a comprehensive study of the problem of promoting regional investment web portals in the information environment. Methods. For the study, I used the methods of logical and statistical analyses, induction and deduction, comparison, and generalization. Results. The article describes the advantages of Internet portals of investment projects and the peculiarities of using Social Media Marketing (SMM) within public structures. It highlights the function of social networks in the process of interacting with the audience. Conclusions. Social Media Marketing is an integral tool for engaging with the investment community and one of the most effective ways to promote a regional investment web portal. The presented original methodology can be used by regional investment portals to analyze interaction with the audience and design a development strategy.

scholarly journals Modular Web Portal Approach for Stimulating Home Renovation: Lessons from Local Authority Developments

Energies ◽  
2021 ◽  
Vol 14 (5) ◽  
pp. 1270
Author(s):  
Minyoung Kwon ◽  
Erwin Mlecnik
Keyword(s):  
Digital Media ◽  
Local Authority ◽  
Case Study Research ◽  
Management Plan ◽  
Web Portals ◽  
Single Family ◽  
Web Portal ◽  
Local Authorities ◽  
Neutral Information

Web portals have the potential to promote sustainable environmental ideas due to the capacity of digital media, such as easy accessibility, openness, and networking. Local authorities (LAs) are responsible for activating carbon savings in homes, and they are key actors when it comes to providing neutral information to their citizens. Local authority web portals may thus create environmental awareness, particularly regarding owner-occupied single-family home renovation. Nevertheless, the experiences of LAs developing web portals have rarely been studied. Therefore, this paper analyses the development process of various LA web modules and investigates how LAs foster modular web portals to stimulate the adoption of home renovation with parameters to assess LAs’ actions in terms of the management of web-modules development. A homeowner renovation journey model is applied to map current local authority developments. Case study research and interviews were done to analyse and evaluate the adoption of modular web portals developed and tested by six local authorities in four countries in Europe. Based on the development and use of the modular web portal, lessons have been derived emphasising the importance of co-creation, integrating with offline activities, and a strategic management plan.

scholarly journals Societal Self-Observation in the Time of Datafication: Interfunctional Analysis of the Chilean Open Data Web Portal

2020 ◽  
Author(s):  
Maximilian Heimstädt
Keyword(s):  
Social Research ◽  
Technological Development ◽  
Open Data ◽  
Hard Core ◽  
Functional Differentiation ◽  
Web Portals ◽  
Web Portal ◽  
The Status ◽  
Role Of Religion

Datafication, the technological development that emerged out of computerization and global interconnectedness, has spawned new forms of societal self-observations. In the present article I turn to the example of Open Data web portals – specialized websites that make large amounts of governmental datasets publicly available – to show how they relate to the status quo of social research on functional differentiation. For my analysis of the Chilean Portal de Datos Públicos I developed a method to link metadata categories from the web portal to a hard-core list of ten function systems. My results confirm literature, which finds economized or politicized forms of societal self-description. Moreover the results are in line with studies that show the vanishing role of religion. Interestingly, my study finds health to be of high importance – I might even speak of a “healthized” self-observation – which I argue is at odds with a negligible representation of the function system “sport” within the self-observation. For future interfunctional social research in the time of datafication, I recommend sharpening the empirical approach by exploring emerging text-as-data methods.

Framework and Guidelines to Industry Web Portal Business

2019 ◽  
pp. 407-421 ◽  
Author(s):  
Duanning Zhou ◽  
Arsen Djatej ◽  
Robert Sarikas ◽  
David Senteney
Keyword(s):  
Conceptual Framework ◽  
Real World ◽  
Development Stage ◽  
Lessons Learned ◽  
The Internet ◽  
Web Portals ◽  
Web Portal ◽  
Website Development ◽  
Internet Business ◽  
Business Practitioners

This chapter discusses a growth framework for industry web portals which present a new opportunity in the internet business. The framework contains five stages: business plan stage, website development stage, attraction stage, entrenchment stage, and defense stage. The actions to be taken and strategies to be applied in each stage are set out. Two industry web portals are investigated in detail. The two examples illustrate the applicability of the proposed growth framework to the real world. The combination of a conceptual growth framework and the application of this conceptual framework to two real-world examples yields a set of guidelines based in large part on lessons learned from the two examples. Thus, this chapter provides a concept-based growth framework and a set of real-world-based guidelines that will very possibly provide a practical benefit to industry web portal business practitioners.

Integrating Web Portals with Semantic Web Services

2012 ◽  
pp. 326-336
Author(s):  
César J. Acuña ◽  
Mariano Minoli ◽  
Esperanza Marcos
Keyword(s):  
Web Services ◽  
Semantic Web ◽  
Data Integration ◽  
Methodological Approach ◽  
Integrated Systems ◽  
Semantic Web Services ◽  
Web Portals ◽  
Web Portal ◽  
Integration Architecture

Several systems integration proposals have been suggested over the years. However these proposals have mainly focused on data integration, not allowing users to take advantage of services offered by Web portals. Most of the mentioned proposals only provide a set of design principles to build integrated systems and lack in suggesting a systematic way of how to develop systems based on the integration architecture they propose. In previous work we have developed PISA (Web Portal Integration Architecture)—a Web portal integration architecture for data and services—and MIDAS-S, a methodological approach for the development of integrated Web portals, built according to PISA. This work shows, by means of a case study, how both proposals fit together integrating Web portals.

Veteran Service Management and E-Government Service Delivery Performance

2011 ◽  
pp. 3133-3141
Author(s):  
Assion Lawson-Body ◽  
Glenn Miller ◽  
Thomas M. Saddler Jr.
Keyword(s):  
Service Delivery ◽  
Service Management ◽  
Primary Objective ◽  
Government Agencies ◽  
Web Portals ◽  
Web Portal ◽  
Government Service ◽  
The Public ◽  
Delivery Performance ◽  
Electronic Service

The importance of electronic service delivery was recognized at the beginning of the emergence of the Internet (Huang & Hu, 2004); thereafter much attention has been devoted to it as a solution to the issue of the traditional service delivery system (Cetiner & Ryan, 2004; Gassan, De Boer, Mourshed, & Rea, 2001). Too often there is little or no congruence between the image of the service communicated by the service firm and the service actually delivered. This leads to unmet customer expectations and probably to non-satisfied customers, who have lost their faith in the firm and its ability to keep its promises. Governments also invest in veteran service management (VSM) and e-government to increase their service delivery performance. Veterans are the nation’s population who have been discharged or retired after serving on active duty with the United States Armed Forces. E-government refers to efforts in the public sector to use information and communication technologies to deliver government services and information to the public (Gant & Gant, 2002; Gefen, 2002). Government agencies face challenges in making veterans aware of the benefits of online services they are receiving. Anecdotal evidence shows the Internet’s Web portal can enable governments to increase their e-service delivery performance. However, there is little existing research that has tested how the use of Web portals to strengthen existing VSM can increase e-government service delivery performance. The primary objective of this study is to examine how VSM, using Web portal aggregation, may impact electronic service delivery performance. Specifically, the study examines: • the theoretical foundation of VSM, • the theoretical impact of VSM on government service delivery performance, • theoretically and empirically how VSM, supported by Web portal aggregation, may impact e-government service delivery performance. This research focuses on government Web portals that deliver electronic services to veterans. The Web portal of the North Dakota Government Rural Outreach (GRO) Initiative has been selected as the sample U.S. government Web portal for this research. That Web portal has been chosen because it has a component dedicated to veterans and county veteran service officers (CVSOs). Data were collected through open-ended interviews with CVSOs. A total sample consists of 10 CVSOs. The study used content analysis to analyze data obtained from a sample of CVSOs, using the GRO Web portal, to test the hypotheses. The CVSOs assist all veterans and their dependents in obtaining all benefits to which they are entitled, both federal and state. The CVSOs are chosen because they play the role of intermediary between veterans, veteran service and benefits providers, and government agencies. CVSOs interact on G2G (government to government) and G2C (government to citizen) basis in order to serve veterans.

Open Source Web Portals

2012 ◽  
Vol 4 (4) ◽  
pp. 16-32
Author(s):  
Vanessa P. Braganholo ◽  
Bernardo Miranda ◽  
Marta Mattoso
Keyword(s):  
Open Source ◽  
Open Source Software ◽  
Source Code ◽  
Web Portals ◽  
Web Portal ◽  
Easy Task ◽  
User Community

Open source software is required to be widely available to the user community. To help developers fulfill this requirement, Web portals provide a way to make open source projects public so that the user community has access to their source code, can contribute to their development, and can interact with the developer team. However, choosing a Web portal is not an easy task. There are several options available, each of them offering a set of tools and features to its users. The goal of this article is to analyze a set of existing Web portals (SourceForge.net, Apache, Tigris, ObjectWeb, and Savannah) in the hopes that this will help users to choose a hosting site for their projects.

Portals Then and Now

2009 ◽  
Vol 1 (4) ◽  
pp. 21-33 ◽  
Author(s):  
Arthur Tatnall ◽  
Stephen Burgess
Keyword(s):  
Developing Countries ◽  
Data Collection ◽  
Initial Data ◽  
Case Studies ◽  
The Other ◽  
Web Portals ◽  
Web Portal ◽  
Different Types

This article investigates the evolution of two different types of Web portals, one in Bangladesh and the other in Australia. The initial data collection was conducted in the early 2000s and revisited in 2009. The idea of a Web portal is not new, but in the last few years the portal concept has gained considerably in importance as new types of portal are developed and new uses found for portal technology. The article begins with a brief classification of the types of portals in use today and then considers some of the advantages conferred on a business in using portal technology. Developed and developing countries have different problems in making use of e-commerce and see the advantages and problems of using portals rather differently. In the article the authors examine and compare case studies of a Horizontal B-B Industry Portal in Melbourne, Australia, and a Vertical Industry Portal in Dhaka, Bangladesh.

scholarly journals Characteristics of older adults using patient web portals to view their DXA results

2019 ◽  
Vol 19 (1) ◽  
Author(s):  
Stephanie Edmonds ◽  
Yiyue Lou ◽  
Brandi Robinson ◽  
Peter Cram ◽  
Douglas W. Roblin ◽  
...  
Keyword(s):  
Bone Density ◽  
Controlled Trial ◽  
Secondary Analysis ◽  
Patient Characteristics ◽  
Test Results ◽  
Web Portals ◽  
Web Portal ◽  
University Of Iowa ◽  
Kaiser Permanente ◽  
The Web

Abstract Background Sharing test results with patients via patient web portals is a new trend in healthcare. No research has been done examining patient web portal use with bone density test results. The objective of our study was to identify patient characteristics associated with the use of patient web portals to view their bone density test results. Methods A secondary analysis of data from a pragmatic randomized controlled trial of 7749 participants ≥50 years old that had presented for a dual energy X-ray absorptiometry (DXA) bone density test. Patients were interviewed at enrollment and 12 weeks later. Multivariable logistic regression identified patient characteristics that differentiated those who used the web portal from those who did not. Results Our sample included 4669 patients at the two (University of Iowa [UI], and Kaiser Permanente of Georgia [KPGA]) clinical sites that had patient web portals. Of these patients, 3399 (72.8%) reported knowing their test results 12 weeks post-DXA, with 649 (13.9%) reporting that they viewed their DXA results using the web portal. Web portal users were more likely to be from UI than KPGA, and were younger, more educated, had higher health literacy, had osteopenia, and had the same sex as their referring physician (all p < 0.05). Conclusion Only 19.1% of the 3399 patients who knew their DXA results used the available patient web portals to find out about them. Web portal users differed from non-users on several characteristics. This suggests that simply making patient web portals available for use may not be sufficient to appreciably enhance patient awareness of their test results. Based on these findings, a better understanding of the reasons why older, less educated, and less activated patients do not access their test results through patient web portals is needed.

Personalizing Web Portals

2011 ◽  
pp. 699-704
Author(s):  
Pankaj Kamthan
Keyword(s):  
Web Portals ◽  
Web Portal ◽  
Specific Community ◽  
Share Information ◽  
The Web

A Web portal is a gateway to the information and services on the Web where its users can interchange and share information (Tatnall, 2005). It is designed and implemented for a specific community. However, it is unlikely that people who access a Web portal are all so similar in their interests that one standardized way of delivering information fits all needs. This has motivated the need for personalization in Web portals.

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