scholarly journals Factors influencing the quality of nursing care as perceived by mothers of hospitalized children in South Korea

2021 ◽  
Vol 27 (3) ◽  
pp. 266-275
Author(s):  
Ina Jin ◽  
Hun Ha Cho

Purpose: This study aimed to identify the factors affecting the quality of nursing care as perceived by mothers of hospitalized children and provide basic data for the development of nursing care quality improvement programs.Methods: The participants consisted of 167 mothers, each of whom had a child hospitalized at a specific children's hospital. Data were collected from June 22 to August 8, 2019.Results: The factors that affected how mothers perceived the quality of nursing care were the communication ability of nurses (β=.44, p<.001) and the mother-nurse partnership (β=.33, p=.001). The total explanatory power of these factors was 54.1%.Conclusion: To improve the quality of pediatric nursing care, it is necessary to improve the communication abilities of nurses and to promote partnership between nurses and the mothers of hospitalized children.

2019 ◽  
Vol 4 (1) ◽  
Author(s):  
Rusdi Rusdi

Background: Patients’ handover with SBAR method is one of the indicators in the patient safety target, yet at Dirgahayu Hospital data shows that to achieve effective communication: SBAR in the medical surgery ward for the January to September 2018 period is only 80% - 90% and there are some incident findings including KTD 8 events, KNC 3 events, KPC 3 events. Objective: To find out the Effectiveness of Handover with SBAR Method to the Nursing Care Quality. Method: This study used a descriptive analytic design with cross sectional approach, which was conducted in December 2018 and the number of samples was 92 people selected by using the proportionate random sampling technique. Variable measurements were performed using questionnaires and observation sheets. Results: the effectiveness of handover with SBAR method to the quality of nursing care at Dirgahayu Samarinda Hospital is at ρ-value = 0.001. Conclusion: Patients’ handover with SBAR method greatly influences the safety of patients in hospitals, so that it can improve the quality of nursing care.  


2016 ◽  
Vol 126 (1) ◽  
pp. 13-18 ◽  
Author(s):  
Marek Kos ◽  
Agnieszka Dziewa ◽  
Anna Ksykiewicz-Dorota ◽  
Bartłomiej Drop ◽  
Michał Kos

Abstract Introduction. The aim of the surveillance over infections is to define the critical points, lacks in knowledge of staff skills, as well as lack of equipment. It is aimed at preventing the same mistakes from being conducted all over again, instead of making those guilty suffer from consequences of their mistakes. Aim. The authors aimed at assessing the quality of nursing care procedures in terms of preventing post-operative wound infections. Materials and methods. The research was conducted in medical treatment, surgical and intensive care ward. A self-constructed questionnaire “Nursing care quality and prophylaxis of hospital-acquired infections” was used for the study. It was validated using the peer judges method. Results and conclusions. The highest nursing care coefficient was noted in county hospitals ( x̅ = 94.5%), while the lowest was noted in clinical hospitals ( x̅ = 91.3%). It was concluded that there is a deficit in adherence to procedures related to post-operative wound treatment.


2020 ◽  
Author(s):  
Farideh Bastani ◽  
Pouya Farokhnezhad Afshar ◽  
Oldouz Valipour

Abstract Background : A coronary heart disease (CHD) is one of the causes of frequent elderly hospitalizations that are associated with psychological complications such as "hospital anxiety and depression". Furthermore, there needs to be a paradigm shift beyond routine programs toward innovative approaches such as clinical governance (CG) to improve the quality of care. This study aimed to investigate the association between Nursing Care Quality integrated with CG to Hospital Anxiety and Depression among Elderly Patients. Methods : In this descriptive correlational study, 250 elderly patients with CHD admitted to a large teaching hospital in Tehran, Iran as “Aging Friendly Hospital” selected by consecutive sampling method. The data collection instruments included the Quality Patient Care Scale (QUALPAC) and The Hospital Anxiety and Depression Scale (HADS). Data were collected by face to face interviews. Data were analyzed using descriptive and inferential statistics such as independent t-test, ANOVA and correlation coefficients in SPSS v.16 software . Results : Overall, 91.6 % of the subjects perceived the quality of nursing care integrated with CG desirable. The mean score of HADS in the subscales of anxiety and depression were (1.52 ± 1.14 and 2.18 ± 1.51) respectively which indicates hospital anxiety and depression were less than the average level. There was a negative significant correlation between the subjects’ hospital anxiety and quality nursing care (P< 0.01). Conclusion : The findings showed there is an association between perceived quality of nursing care and hospital anxiety among elderly patients. It is recommended that Managers of healthcare services should take into account CG seriously to paradigm shift beyond routinely care program toward innovative approaches of health policy.


2021 ◽  
Vol 9 (1) ◽  
Author(s):  
Abbas Balouchi ◽  
Abbas Ebadi ◽  
Soroor Parvizy ◽  
Hamid Sharif Nia

This study was done with the purpose of clarifying the concept of patient perceived quality of nursing care in hemodialysis. In this meta-synthesis study, qualitative studies was searched in the four interntional databases from January 1st, 2000 to December 30th, 2019. The keywords used were: nursing care quality, and hemodialysis. Studies which had been done with the purpose of understanding the patient perceived quality of nursing care concept aomg hemodialysis patients were included. Two researchers were evaluate the quality of included studies separately using JBI tool, required information were extracted using the designed table. The main themes in the structure dimension include Sufficient Human resource, quality of equipment, financial support from patient and quality of the patient care environment. Process dimension consisted of continuous monitoring of the syndromes, effective patient education, efficient care, effective therapeutic relationship, and patient’s empowerment and participation in the process, and in the outcome dimension included high dialysis adequecy, patient burnout reduction, and increased patient satisfaction from services. The results of the study indicated a comprehensive, deep and interactive dimensions about the concept of nursing quality of care.


2021 ◽  
Vol 5 (1) ◽  
pp. 20-25
Author(s):  
Rosa del Pilar Efigenia Atoche Benavides ◽  
Martín Vargas Atoche

The objective of the research was to determine the quality of nursing care according to the perception of the patient admitted to the Hospital "Víctor Ramos Guardia" Huaraz. The hypothesis was: The perception of the quality of nursing care of patients admitted to the Víctor Ramos Guardia Hospital in Huaraz is good. The study was descriptive, correlational and cross-sectional, the sample consisted of 88 hospitalized patients, the processing and analysis was carried out according to the application of an 18-item questionnaire. The results: The quality of nursing care according to the perception of the patient admitted to the Víctor Ramos Guardia Hospital in the 2016 period with 55.7% was good, 65.9% the technical component, likewise 60.2% the interpersonal component and finally the component comfort of the environment 61.4% in the quality of nursing care as good. According to the sociodemographic variables: It was observed that female patients 37.5%, with a higher degree of education 37.5%, the marital status cohabitating 36.4%, Catholic religion 44.3% affirmed that the quality of nursing care was good, while those who resided in urban areas 44.3% reported that the quality of nursing care is poor. In conclusion, the quality of nursing care was good according to the perception of the patient admitted to the Víctor Ramos Guardia Hospital.


2020 ◽  
Vol 8 (2) ◽  
pp. 112
Author(s):  
Kurnia Rahmawati ◽  
Anisah Ardiana ◽  
Dicky Endrian Kurniawan

Quality of service is a service that suits your needs, affordable, effective, efficient, and no risk to save on expenses. This study aimed to analyze the description of BPJS patient satisfaction with the quality of nursing service at inpatient ward of hospital in Jember. This was a cross sectional study. The subjects of this study were BPJS patients at inpatient ward at hospital in Jember. There were 120 respondents choosed by purposive sampling. Data were collected using the Patient Satisfaction with Nursing Care Quality Questionnaire (PNSCQQ). This study showed that the patient satisfaction is not optimal. Indicators of general perception of patients in each statement showed that 80 patients (63.5%) said the overall quality of health service received was good. The overall quality of nursing service was also said to be good by 80 patients (63.5%). As many as 90 patients (71.5%) agreed that they wanted to recommend one of the hospital in Jember to family and friends who needed help in terms of health service. This research showed that it is important to improve the quality of nursing service to increase patient satisfaction. Nurses need to improve nursing care. This research can be used as a reference and illustration for hospital management, and nurses are expected to implement and improve quality nursing service in order to achieve better health service so patient satisfaction will be increase.


2009 ◽  
Vol 66 (2) ◽  
pp. 156-162 ◽  
Author(s):  
Dragana Milutinovic ◽  
Verica Milovanovic ◽  
Miroslava Pjevic ◽  
Mirjana Martinov-Cvejin ◽  
Tomislav Cigic

Background/Aim. Managing of acute postoperative pain should be of great interest for all hospital institutions, as one of the key components of patients satisfaction, which indicates quality, as well as the outcome of treatment. The aim of this study was to assess the quality of nursing care in managing acute postoperative pain and to establish factors which influence patients assessment of the same. Method. The investigation was conducted on the sample of 135 patients hospitalized in surgical clinics of the Clinical Centre of Vojvodina in Novi Sad in the form of cross-sectional study, by interviewing patients during the second postoperative day and collecting sociodemographic variables, type of surgical procedure and applied analgesic therapy which were taken from their medical documentation. The modified questionnaire of the Strategic and Clinical Quality Indicators in Postoperative Pain Management (SCQIPP) was used as the instrument of the investigation. The data were processed with suitable mathematical statistics methods such as multivariate analyses of variance (MANOVA), discriminative and other parametric procedures and methods. Roy's test, Pearson's coefficient contingency (?), multiple correlation coefficient (R) were conducted amongst other invariant procedures. Results. The mean score for the individual items of SCQIPP questionnaire was between 2.0 and 4.7 (scale range 1-5) and the percentage of patients answers 'strongly agree' ranged from 4.4 to 77%. The smallest number of positive answers were given by the patients for the item 'In order to assess pain intensity, some of the staff asked me at least once in the morning, in the afternoon and in the evening to show the number from 0-10'. Most of the patients (57%) evaluated severe pain during the previous 24 hours, as moderate pain, which represents significantly greater number of patients which complain of severe pain and mild pain (p < 0.001). The analysis of patients evaluation (MANOVA p < 0.05 and discriminative p < 0.05) indicates the existence of significant difference between the assessment of nursing care quality in managing acute postoperative pain as regards to clinics as the place for pain management, patient's sex and his expectations. Evaluation from 'communication' subscale gives the greatest contribution (24.9%) to the difference between the observed clinics, and the greatest contribution (25.7%) to the difference in evaluation of nursing care quality as regards to patients' sex has the evaluations from 'procedure' subscale. Conclusion. The results of this study show a useful evidence and identify aspects of nursing care in postoperative management of acute pain which are still to be improved. According to the patients' answers the priority should be given to a regular assessment of the intensity of postoperative pain and evaluation of the effects of analgesic therapy.


Author(s):  
Julia Tavares de Oliveira Prado ◽  
Mariel Tavares de Oliveira Prado Bergamo ◽  
Thais Marchini de Oliveira ◽  
Maria Irene Bachega

Avaliar a qualidade da assistência em enfermagem por meio do nível de satisfação do usuário de um hospital terciário e público do interior do estado de São Paulo, Brasil. Participaram da pesquisa, 16 pacientes que realizaram cirurgias na área de otorrinolaringologia e que tinham permanecido internados 48 horas ou mais na Unidade de Internação no ano de 2016 em um hospital especializado do interior paulista. Os participantes responderam ao questionário Instrumento de Satisfação do Paciente (ISP). Levando-se em consideração a média total ponderada de todos os domínios estudados (3,9) e seu desvio padrão (0,7), os usuários desse hospital terciário e público possuem um bom nível de satisfação com a assistência de enfermagem, pois o valor está acima da média e o desvio padrão expressou que os dados não estão dispersos. O paciente deste hospital terciário e público possui um bom nível de satisfação com a assistência de enfermagem prestada.Descritores: Satisfação do Paciente, Cuidados de Enfermagem, Qualidade da Assistência à Saúde. Evaluation of nursing care in a specialized hospitalAbstract: To evaluate the quality of nursing care quality through the level of user satisfaction of a tertiary and public hospital in the interior of São Paulo state, Brazil. The study included 16 patients who underwent otorhinolaryngology surgeries and who had been hospitalized for 48 hours or more at the Care Unit in 2016 at a specialized hospital in the interior of São Paulo. Participants answered the Patient Satisfaction Instrument (PSI) questionnaire. Considering the total weighted average of all domains studied (3.9) and their standard deviation (0.7), the users of this tertiary and public hospital had a good level of satisfaction with nursing care because the value is above average, and the standard deviation expressed that the data is not dispersed. The patient of this tertiary and public hospital has a good level of satisfaction with the nursing care provided.Descriptors: Patiente Satisfaction, Nursing Care, Quality of Health Care. Evaluación de la atención de enfermería en un hospital especializadoResumen: Evaluar la calidad de la atención de enfermería a través del nivel de satisfacción del usuario de un hospital terciario y público en el interior del estado de São Paulo, Brasil. El estudio incluyó a 16 pacientes que se sometieron a cirugía en el área de otorrinolaringología y que habían sido hospitalizados durante 48 horas o más en la unidad de pacientes hospitalizados en 2016 en un hospital especializado en el interior de São Paulo. Los participantes respondieron el cuestionario del Instrumento de Satisfacción del Paciente (ISP). Considerando el promedio total ponderado de todos los dominios estudiados (3.9) y su desviación estándar (0.7), los usuarios de este hospital terciario y público tienen un buen nivel de satisfacción con la atención de enfermería, ya que Este valor está por encima del promedio y la desviación estándar expresó que los datos no están dispersos. El paciente de este hospital terciario y público tiene un buen nivel de satisfacción con la atención de enfermería brindada.Descriptores: Satisfacción del Paciente, Atención de Enfermería, Calidad de la Atención Médica.


2020 ◽  
Vol 26 (4) ◽  
pp. 366-373
Author(s):  
Sae Mi Kim ◽  
Yong Soon Shin

Purpose: The study aimed to investigate the relationship between moral distress and the quality of nursing care.Methods: This cross-sectional correlation study included nurses working at oncology nursing units of two secondary general hospitals in Seoul and Gyeonggi-do, Korea. A total of 207 nurses participated. Moral distress was measured by the Moral Distress Scale-Revised Nurse Questionnaire and quality of nursing care was evaluated by the Quality of Oncology Nursing Care Scale. Data were collected from October 5 to 31, 2018. Data analysis included descriptive statistics, independent t-test, ANOVA, Pearson’s correlation coefficient and multiple regression analysis.Results: The quality of oncology nursing care showed a negative correlation with moral distress (r=-.19, <i>p</i>=.007). The factors affecting the quality of oncology nursing care were religion (β=-.22, <i>p</i>=.001), clinical experience in oncology units (β=.27, <i>p</i>=.007), and moral distress (β=-.16, <i>p</i>=.018). Moral distress showed a statistically significant predictive power of 13% in the regression model (F=8.70, <i>p</i>=<.001).Conclusion: The findings of this study suggest that management of moral distress is important to increase the quality of oncology nursing care.


2018 ◽  
Vol 3 (2) ◽  
pp. 82
Author(s):  
Fariba Bolourchifard ◽  
Fatemeh Basaadat Kavkouhi ◽  
Ali Darvishpoor Kakhaki ◽  
Maliheh Nasiri

Introduction: Nurses are the first healthcare professionals who meet patients who attempt suicide, and their attitudes toward these patients may be important. The purpose of this study was to evaluate the effect of demographic factors on nurses’ attitudes toward patients who attempt suicide and the quality of nursing care that these patients receive.Materials and Methods: This descriptive-correlational study was performed using the convenience sampling method on 182 nurses working at selected hospitals of medical universities in Tehran, Iran. Data were collected using questionnaires that gathered information about demographics, nurses’ attitudes toward patients who attempted suicide, and the quality of nursing care provided. Data were analyzed by the Statistical Package for the Social Sciences v.20 software and by the Pearson test and t-tests.Results: Regarding social and mental aspects, we found no significant statistical relationship between age and work experience with respect to nurses’ attitudes toward and the quality of care provided to patients who attempted suicide, but women provided higher-quality nursing care than men (P=0.046). Although the relationship between education and quality of nursing care was statistically significant (P=0.007), we found no significant relationship between education and attitude.Conclusion: We found no significant relationship between age and work experience with respect to nurses’ attitudes toward, and the quality of care provided to, patients who attempted suicide, but women provided higher-quality nursing care than men. Furthermore, quality of care was higher from nurses who had a bachelor-level education, suggesting that higher-educated nurses should be recruited to care for critical patients.


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