Perception of Librarians towards Use of Social Media for Information Service Delivery: A Conceptual Paper

2019 ◽  
Vol 5 (1) ◽  
pp. 12-17
Author(s):  
Asabe Pera Awurdi
Keyword(s):  
Social Media ◽  
Service Delivery ◽  
Information Needs ◽  
Information Service ◽  
University Management ◽  
The Social ◽  
Media Types ◽  
Social Media Tools ◽  
Use Of Social Media ◽  
The University

This study conceptualizes how librarians perceive social media in library and information service delivery. The study consults and review previous research on the use of social media to provide service delivery by librarians by librarians. Social media encourages librarians to create new knowledge, ideas, and services and share it across their community of users. Service delivery is the primary function of any university library. Due to the difficult nature of traditional library services, libraries now embrace and adopt some social media tools for service delivery. This research highlighted the opportunities offer by social media to improve service delivery, the study also discuss the categorization of social media, types of social media, applicability of social media, challenges face by librarians when using social media and strategies on incorporating social media when using service delivery. Based on the conceptual review carried out, majority of studies reveals that librarians use social media and ICT in information service library and the most use form of social media is the Facebook, WhatApps and twitter, but, however, they do encounter obstacles in terms when using the social media. The study concludes that librarians actually use social media for library information service delivery, but yet there is a lot of challenges for proper use of social media in library and information delivery. Therefore, the study recommends that university libraries should incorporate more social media to provide effective services to their clients and adequate finance should be provided regularly by the university management to improve the use of social media in information service delivery and finally librarians should render more proactive and more quality social media services to meet the information needs of clients

Using Social Media Marketing for Competitive Advantage

2016 ◽  
pp. 201-218
Author(s):  
Amir Manzoor
Keyword(s):  
Social Media ◽  
Competitive Advantage ◽  
Marketing Strategy ◽  
Marketing Strategies ◽  
Customer Relationships ◽  
Social Media Marketing ◽  
The Social ◽  
Social Media Tools ◽  
Use Of Social Media

Social media provides companies innovative ways to market their products and services to their customers. The social media tools, such as Facebook, provides new ways to reach customers. With increasing number of people being connected to social media, businesses of all types are targeting social media as a new platform to reach their customers and strengthen customer relationships. Still, many companies are unsure as to how they can use social media for their advantage. There is lack of resources and fear of failure that hold many companies back from using social media in their marketing campaigns. Companies need a set of guidelines to understand how they can develop long-term, successful marketing strategies that involve social media as a significant component. This chapter analyzes use of social media marketing to suggest some ways companies can use social media to generate value both for them and their customers. This chapter also discusses how companies can develop a social media marketing strategy.

Social Media Use within Project Teams

2016 ◽  
pp. 1238-1258
Author(s):  
Linky Van der Merwe
Keyword(s):  
Social Media ◽  
Best Practice ◽  
Instant Messaging ◽  
Point Of View ◽  
Project Teams ◽  
Current Trends ◽  
The Social ◽  
Social Media Tools ◽  
Use Of Social Media ◽  
Practical Recommendations

This chapter gives practical recommendations about the social media tools and applications for use on projects. It will introduce the reader to the most popular and widely used social media tools and will provide considerations for the selection of the best tools to integrate with projects. Platforms being described from a project management point of view are LinkedIn, Facebook, Twitter, Yammer, Google+, Blogs, Wikis, Instant Messaging, YouTube, Webinars, SlideShare, Podcasts and Vodcasts. Best practice recommendations are given for each tool from a project manager as well as a team member perspective. Advice is given about dealing with various challenges such as security concerns and managing the culture change. The current trends that will dictate and influence the use of social media on projects are also discussed.

scholarly journals THE VIEWS OF PH.D. SAUDI STUDENTS AT THE UNIVERSITY OF GLASGOW TO UTILISE SOCIAL MEDIA TOOLS TO SUPPORT LEARNING

2020 ◽  
Vol 8 (4) ◽  
pp. 1-6
Author(s):  
Omar Abdullah Alshehri
Keyword(s):  
Social Media ◽  
High Speed ◽  
Educational Process ◽  
Structured Interviews ◽  
Saudi Students ◽  
Teachers And Students ◽  
Social Media Tools ◽  
Students Attitudes ◽  
Use Of Social Media ◽  
The University

This paper examined the perception of using social media tools to support learning among Ph.D. Saudi students at the University of Glasgow. It also examined the benefits of using social media tools for learning and the important role that these tools can play to facilitate the educational process. Moreover, it examined the barriers they could face during the use of social media tools in the education process. Participants in this study were 3 Ph.D. Saudi students at the University of Glasgow. Semi-structured interviews were used to collect data for this study. The results indicate that students, both male and female, are using social media tools and their opinions largely coincide regarding the benefits of and barriers to social media usage. The results pointed out that the major barriers to using these tools in learning were a distraction, privacy, and the lack of available high-speed Internet. The study recommended that this study could be replicated at other Saudi Ph.D. students at different universities to investigate teachers and students' perception to use these modern technologies for learning as well as find out factors and barriers that might affect Saudi teachers and students’ attitudes toward using social media tools for learning.

The Potential and Utilization of Social Media in Library and Information Centres

2015 ◽  
pp. 24-40 ◽  
Author(s):  
Olugbade Oladokun
Keyword(s):  
Social Media ◽  
Information Management ◽  
Information Service ◽  
Institutional Repositories ◽  
Complex Information ◽  
The Social ◽  
Social Media Platforms ◽  
Use Of Social Media ◽  
Higher Institutions ◽  
Information Landscape

The chapter discusses the significance of social media as an emerging tool in library and information management and/or service. As the trend in higher institutions of learning today gives academic libraries the mandate to develop, create, maintain, and promote institutional repositories and scholarship, the chapter perceives social media platforms as offering the opportunities to fulfill the mandate. The chapter attempts to highlight the potential of some of the social media platforms that can be utilized in the provision of library and information service and resources in today's information saturated world, examines the challenges inherent in the use of the platforms leading to ethical considerations in the use of social media, and some possible solutions. It throws up a challenge for the Libraries and Library Schools on whether or not the graduates and youth are being prepared to use information and navigate today's and tomorrow's increasingly complex information landscape. It concludes by offering some recommendations.

scholarly journals Layanan Informasi Perdesaan Berbasis Media Sosial

2019 ◽  
Vol 8 (2) ◽  
pp. 199-218
Author(s):  
Mohamad Syafri Tuloli ◽  
Arip Mulyanto ◽  
Dian Novian
Keyword(s):  
Social Media ◽  
Mobile Application ◽  
Information Service ◽  
Information Services ◽  
The Social ◽  
Information And Communication ◽  
Village Government ◽  
Use Of Social Media ◽  
Media Applications ◽  
The Village

The Covid-19 pandemic that is currently spreading globally has made information and communication technology (ICT) services a basic necessity in our daily activity. With the opening of internet access in villages, it opens up opportunities to maximize ICT's role in improving rural information services. Many of the development of ICT-based services is in the form of a website or mobile application with various interfaces and interactions. This requires training and habituation in the community. This is not easy because these applications are not applications that are used daily. The high use of social media in the community can be used as a forum for providing rural information services. By using social media (chat), services can be created that have advantages over other approaches. Such as: do not require new installations, are intrusive so that information comes directly to users, and does not require much training because they use social media applications familiar to the community. On the other hand, village officials can use services for accessing information services and as a medium for disseminating information needed by the community. A training program and assistance for rural information services based on social media have been carried out in Buloila village. The implementation results show that the program is urgently needed, mainly because the village does not have a rural information service. The social media-based service system's evaluation shows that service users (community, village government, and other parties) feel that the system is feasible to use. Feeling that the system can be learned quickly, is easy to use has well-integrated features. It is just that users feel they need to familiarize themselves with using the service because of the form of interaction that users may never have faced before

scholarly journals WORKSHOP STRATEGI PENINGKATAN POPULARITAS KONTEN SERTA MENJAGA KEAMANAN DATA PRIBADI DI BERBAGAI PLATFORM MEDIA SOSIAL

2020 ◽  
Vol 4 (1) ◽  
pp. 251
Author(s):  
Siti Alvi Sholikhatin ◽  
Wanda Fitrianingsih ◽  
Sahira Dhiyaulhaq
Keyword(s):  
Social Media ◽  
Community Service ◽  
Information Needs ◽  
Personal Data ◽  
Media Content ◽  
Self Awareness ◽  
Digital Era ◽  
The Social ◽  
Agar Media ◽  
Use Of Social Media

ABSTRAKMedia sosial telah merubah gaya hidup masyarakat di era digital yang perkembangannya kini semakin pesat. Media sosial dimanfaatkan oleh masyarakat di berbagai bidang kehidupan, tak terkecuali di bidang pendidikan. Penggunaan media sosial selain untuk mendukung kegiatan belajar mengajar, juga sebagai media promosi institusi tersebut kepada masyarakat luas. Popularitas media sosial mempengaruhi rating dan bagaimana seseorang menciptakan branding untuk diri mereka. Oleh karena itu, diperlukan strategi yang efektif agar media sosial yang digunakan dapat memberikan manfaat yang optimal. Aspek lain yang tak kalah penting adalah menjaga keamanan informasi data diri seseorang di akun media sosial. Oleh sebab itu, pengetahuan untuk meningkatkan kesadaran diri akan pentingnya menjaga keamanan informasi data diri perlu terus digalakkan, terutama di kalangan guru yang menjadi penggiat media sosial baik untuk kepentingan pribadi maupun institusi. Menjawab kebutuhan tersebut, maka diadakan workshop tentang keamanan data diri dan konten media sosial. Tujuan diadakannya workshop ini adalah untuk menumbuhkan kesadaran akan pentingnya menjaga keamanan data pribadi sekaligus mempelajari strategi tentang peningkatan popularitas konten di media sosial. Metode yang digunakan dalam pelaksanaan workshop ini adalah dengan penyampaian materi dalam bentuk ceramah, hasil dari pengabdian kepada masyarakat ini yaitu sebanyak 90% guru di SMP Negeri 3 Purbalingga menilai bahwa workshop ini sangat bermanfaat untuk menambah pengetahuan dan meningkatkan kesadaran dalam menjaga data pribadi di akun media sosial. Kata kunci: pengabdian masyarakat; workshop; media sosial; keamanan; data pribadi. ABSTRACTSocial media has changed the lifestyle of people in the digital era. Social media is used in various fields, including education. The use of social media is not only to support the teaching process and learning activities, but also to promote the institution to the wider community. The popularity of social media influences rating and how a person creates branding for themselves. Therefore, an effective strategy is needed so that the social media can provide optimal benefits. Another aspect that is also important is the security of personal data on social media accounts. Thus, knowledge to increase self-awareness of the importance of maintaining the security of personal data information needs to be continuously promoted, especially among teachers who are social media activists for both personal and institutional interests. Responding to the need, workshop about privacy security and social media content was held.   This workshop is conducted with the main goal is to raise the awareness of privacy security and strategic ways to improve popularity in social media. The method used in this workshop is a lecture performed in front of the audience, and the result shows as many as 90% of teachers at SMP Negeri 3 Purbalingga considered this workshop is useful to increase knowledge and awareness in maintaining personal data on social media accounts. Keywords: community service; workshop; social media; security; personal data.

scholarly journals Awareness and Readiness of Librarians towards the Use of Social Media for Information Service Delivery in Higher Institutions of Learning in Bauchi State

2019 ◽  
Vol 4 (2) ◽  
pp. 153-157
Author(s):  
Asma’u Muhammad Yusuf
Keyword(s):  
Social Media ◽  
Service Delivery ◽  
Quantitative Research ◽  
Survey Design ◽  
Information Service ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Efficient Information ◽  
Use Of Social Media ◽  
Higher Institutions

This paper examines the librarians’ awareness of social media, types of social media used by librarians, perception and readiness of librarians towards the use of social media, the level of use of social media and factors facilitating the use of social media in higher institutions library in Bauchi state. The rationale behind the subject matter (social media) was to expose librarians to the potentials of the use of social media in the library, particularly with regards to effective and efficient information service delivery to meet the ever growing demands and needs of sophisticated users. In doing this, quantitative research methodology using cross-sectional survey design was used which helped the researcher gather large amount of data that can be easily organised and manipulated into reports for analysis. A well developed and structured questionnaire was used to generate data from the respondents.

Social Media

2018 ◽  
pp. 112-128
Author(s):  
Amir Manzoor
Keyword(s):  
Social Media ◽  
Social Networking ◽  
Social Networking Sites ◽  
Positive Attitude ◽  
Media Use ◽  
Social Media Use ◽  
The Social ◽  
Social Media Tools ◽  
Use Of Social Media ◽  
Number Of Individuals

The use of social media around the globe is increasing at an exponential rate. An increasing number of individuals have become members of one or more social networking sites leading to soaring membership numbers, largely because these sites are free and easy to use. This trend is important for libraries. Being part of the community, libraries need to capitalize the potential of social media for instant and direct communication with their members. The librarians are gradually showing a positive attitude towards social media tools. The objective of this chapter is to review the social media use by libraries around the globe. The chapter also provides specific recommendations for social media use in libraries.

Social media networks and leadership ethics in healthcare

2019 ◽  
Vol 33 (3) ◽  
pp. 145-148
Author(s):  
Marie Ennis-O-Connor ◽  
Rosarii Mannion
Keyword(s):  
Social Media ◽  
Medical Profession ◽  
Professional Communication ◽  
Leadership Ethics ◽  
Social Media Networks ◽  
The Social ◽  
New Frontier ◽  
Digital Environments ◽  
Social Media Tools ◽  
Use Of Social Media

Social media has penetrated intrapersonal and professional communication, particularly among a younger generation of healthcare professionals and patients who have grown up in the digital age of communication. Social media tools provide a unique set of opportunities in healthcare, but with these new opportunities come a number of potential challenges. As health leaders navigate the increasingly complex world of social media, concerns have arisen regarding questions of ethics and professionalism and how the use of social media fits within the social contract between the medical profession and society. This article describes the changing parameters of professional conduct in digital environments and proposes a set of considerations and recommendations for health leaders to navigate this new frontier.

scholarly journals The use of social media in ethic digital perspective

2021 ◽  
Vol 18 (1) ◽  
pp. 148-157
Author(s):  
Endrise Septina Rawanoko ◽  
Kokom Komalasari ◽  
Suwarma Al-Muchtar ◽  
Prayoga Bestari
Keyword(s):  
Social Media ◽  
Social Communication ◽  
Communication System ◽  
Research Method ◽  
Digital Ethics ◽  
Digital Era ◽  
The Social ◽  
The Media ◽  
Use Of Social Media ◽  
The University

Penggunaan media sosial pada mahasiswa menjadi salah satu gaya hidup di lingkungan Universitas Wisnuwardhana Malang. Pada era digital seperti saat ini penggunaan media sosial sering disalah gunakan bahkan menjadi ajang bully, rasis, dsb. Untuk itu penggunaan media sosial perspektif digital ethic hadir sebagai cara untuk meminimalisir kebobrokan moral anak didik di media sosial. Riset ini berfokus pada penggunaan media sosial perspektif digital ethic pada mahasiswa di Universitas Wisnuwardhana Malang. Metode penelitian ini adalah kualitatif deskriptif. Hasil dari penelitian di lapangan mengenai penggunaan media sosial dan perspektif digital ethic adalah mayoritas mahasiswa Universitas Wisnuwardhana Malang menggunakan media hanya untuk memposting foto-foto pribadi serta kegiatan yang positif. Sistem komunikasi sosial yang ada di media sosial, sama persis dengan sistem komunikasi dalam lingkungan sehari-hari. Mahasiswa Universitas Wisnuwardhana Malang mempertimbangkan dalam mengupload ataupun memposting di media sosial. ABSTRACTThe use of social media for students is one of the lifestyles in the University of Wisnuwardhana Malang. In this digital era, the use of social media is often misused. It even becomes an arena for bullying, racism, etc. For this reason, the use of social media with an ethical digital perspective is present to minimize the moral decay of students on social media. This research focuses on using social media with a digital ethics perspective on students at Wisnuwardhana University Malang. This research method is descriptive qualitative. The research results in the field regarding the use of social media and the digital ethics perspective are that many Wisnuwardhana University Malang students use the media only to post personal photos and positive activities. The social communication system in social media is precisely the same as the communication system in everyday life. Wisnuwardhana University Malang students consider uploading or posting on social media

Sign in / Sign up

Export Citation Format

Share Document