scholarly journals Qualitative Virtual Team Research as Training Method in a Postgraduate Program in Administration

Author(s):  
Queila Matitz ◽  
Camilla Fernandes ◽  
Andre Contani ◽  
Beatriz Zanoni ◽  
Rafael Budach ◽  
...  

This study is a retrospective review of methodological strategies employed during a virtual team-based training qualitative study about the emergent process of adapting to remote education among students and professors from a Master Management Program. The aim of this study was to test the technique of collaborative research as an educational and training strategy for Ph.D. students of management who are inexperienced in qualitative inductive research carried out in a virtual environment. A professor and eight Ph.D. students formed the research team and applied a qualitative inductive approach. As a result, 18 methodological steps emerged, which required just over one hundred hours of work. We describe advantages and challenges faced during the process, including greater credibility and validity for the results, technical and interactional difficulties of the virtual research environment, and difficulty reaching consensus in the data analysis stage. The findings also highlight the importance of coordination, active participation, and continuous assessment as Ph.D. educational and teaching strategies. Qualitative Virtual Team Research has proved to be a potential training tool for beginning researchers. We also contribute to the body of research on Ph.D. education and teaching by detailing the procedures used to coordinate the project and clarifying details regarding the strategies used to reach consensus in data analysis development.

2019 ◽  
Vol 3 (II) ◽  
pp. 41-70
Author(s):  
Florence Wanjiku Njau ◽  
Mary Mutisya Mutungi ◽  
Rayvisic Mutinda

Increasingly, hotel industry has witnessed rapid growth in the 21stcentury and as a result competition within the industry has also intensified. This competition has been fueled by the preoccupation of service quality to add value and strengthen the complete guest experience. However, a major challenge facing the sector is the aspect of service quality particularly in budget hotels which target price sensitive customers. These hotels provide the customers with satisfactory core product at a reasonable price but tend to focus more on profits than on customer satisfaction. The services offered are not standardized and service quality variability is a challenge. The study used an integrated SERVQUAL and Gap model to evaluate customer satisfaction in budget hotels in Nairobi City County, Kenya. The specific objectives of the study were to determine the effect of service design on customer satisfaction, establish the effect of service delivery on customer satisfaction and determine the moderating effect of management perception of service quality on customer satisfaction in budget hotels in Nairobi City County, Kenya. The study adopted a cross sectional survey design and was conducted in 50 budget hotels. A sample size of 334 drawn from the hotel managers, customers and employees were involved in this study. Systematic random sampling technique was used to select the study sample for customers and employees. Data were collected through use of questionnaires and interviews. Both descriptive and inferential statistics was used in data analysis. The study hypotheses were tested was tested using multiple regression (ANOVA) and qualitative data from management perception was analyzed using qualitative data analysis (QCA). The regression analysis indicated that all five dimensions of service quality in service design were significant (0.000) when tested at 95% confidence level. The model was found to be significant. Correlation analysis indicated that the service design factors that had significant impact were realization of assured service in reliability (p = .044 < .05), responsiveness in informing the customers about the time of service delivery (p = .000< .05) and empathy in that operating hours are convenient to customers (p = .030 < .05). The other variables did not have significant values. The results indicate that there are gaps in the budget hotels under study between service design and customer satisfaction. Relationship between service delivery and customer satisfaction was found to be positive but not all the variables were significant. The study findings indicated that four variables; good location (p = .115 > .05), closeness to main city facilities (p = .527 > .05), someone recommended hotel (p = .665 > .05), and good experiences from the hotel (p = .458 > .05) did not have no significant values. This implied that these variables did not have an effect on customer satisfaction resulting in a gap between service delivery and customer satisfaction. This indicated that the service delivery did fully not meet customer expectations. Management perception was found to have a moderating effect between service quality and customer satisfaction. The study concluded that although managers seemed to have a reasonably good understanding of the customer and developed service designs for quality service delivery, the services delivered still fell short of customer expectations. The study therefore recommends that to enhance customer satisfaction, management needs to focus on the changing needs of their customers and develop service designs that twill offer service delivery that satisfies the customer. The study makes some contribution to the body of knowledge as an integrated model in evaluating customer satisfaction. This is an open-access article published and distributed under the terms and conditions of the  Creative Commons Attribution 4.0 International License of United States unless otherwise stated. Access, citation and distribution of this article is allowed with full recognition of the authors and the source.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ruchi Mittal ◽  
Wasim Ahmed ◽  
Amit Mittal ◽  
Ishan Aggarwal

Purpose Using data from Twitter, the purpose of this paper is to assess the coping behaviour and reactions of social media users in response to the initial days of the COVID-19-related lockdown in different parts of the world. Design/methodology/approach This study follows the quasi-inductive approach which allows the development of pre-categories from other theories before the sampling and coding processes begin, for use in those processes. Data was extracted using relevant keywords from Twitter, and a sample was drawn from the Twitter data set to ensure the data is more manageable from a qualitative research standpoint and that meaningful interpretations can be drawn from the data analysis results. The data analysis is discussed in two parts: extraction and classification of data from Twitter using automated sentiment analysis; and qualitative data analysis of a smaller Twitter data sample. Findings This study found that during the lockdown the majority of users on Twitter shared positive opinions towards the lockdown. The results also found that people are keeping themselves engaged and entertained. Governments around the world have also gained support from Twitter users. This is despite the hardships being faced by citizens. The authors also found a number of users expressing negative sentiments. The results also found that several users on Twitter were fence-sitters and their opinions and emotions could swing either way depending on how the pandemic progresses and what action is taken by governments around the world. Research limitations/implications The authors add to the body of literature that has examined Twitter discussions around H1N1 using in-depth qualitative methods and conspiracy theories around COVID-19. In the long run, the government can help citizens develop routines that help the community adapt to a new dangerous environment – this has very effectively been shown in the context of wildfires in the context of disaster management. In the context of this research, the dominance of the positive themes within tweets is promising for policymakers and governments around the world. However, sentiments may wish to be monitored going forward as large-spikes in negative sentiment may highlight lockdown-fatigue. Social implications The psychology of humans during a pandemic can have a profound impact on how COVID-19 shapes up, and this shall also include how people behave with other people and with the larger environment. Lockdowns are the opposite of what societies strive to achieve, i.e. socializing. Originality/value This study is based on original Twitter data collected during the initial days of the COVID-19-induced lockdown. The topic of “lockdowns” and the “COVID-19” pandemic have not been studied together thus far. This study is highly topical.


2016 ◽  
Vol 12 (8) ◽  
pp. 74
Author(s):  
Sanit Phinsakul ◽  
Nirat Soodsang ◽  
Niwat Pattana

<p>The objective of this research was to investigate the history and analyze the style of pottery products of Ban Tao Hai in Phitsanulok province. The research procedure took on documentary study appeared with the stories of pottery products of Ban Tao Hai, and explore pottery products of Ban Tao Hai in the museums and those discovered in Phitsanulok province. Data analysis focused on the history, styles, decorative patterns, and marks or symbols observed. Research result demonstrated that the pottery products of Ban Tao Hai were located in the ancient kiln sites at Ban Tao Hai currently situated in the area of Ta Pakao Hai temple and Ta Pakao Hai school at Hua Raw sub-district, Amphur Muang, Phitsanulok province. It is a cluster of large kilns stacked up and lined up along the Nan River, the kilns with high-technology. The products were either earthenware or large stoneware such as jars, jugs, basins, and bowls. According to the survey and excavation on 2 April 1984 by the regional Office of Fine Arts of Sukhothai and Phitsanulok, a stack of 2 kilns was discovered, i.e. the brick-built crossdraft kilns in similar sizes called Phitsanulok Kiln 1 (PK.1) and Phitsanulok Kiln 2 (PK.2). Ban Tao Hai pottery products that the researcher found were kept in the museum and in the community, altogether 80 pieces. Most of them were not in perfect condition, and only some with perfect condition were in good storage. These 80 pieces were in 6 categories: 1) wide-mouth jar, 16 pieces; 2) flaring-mouth jar, 17 pieces; 3) basin, 2 pieces; 4) round-bottom pot, 3 pieces; 5) jarlet, 33 pieces; and 6) mortar, 9 pieces. Among them, 17 pieces were decorated with applied spiral design (Lai Kod Hoi) so called “Lai Ou”, 27 pieces with excised and impressed designs, and another 36 pieces were undecorated. They comprised 26 glazed and 54 unglazed pieces. One of the unique features of Ban Tao Hai pottery was the marks or symbols made by the potters on the body of workpieces. The study revealed 22 marked and 54 unmarked pieces of pottery.</p>


2018 ◽  
Vol 9 (1) ◽  
pp. 24-34
Author(s):  
Sandey Tantra Paramitha

The development of early childhood physical health largely determined by levels of phosphorus contained in the body, due to be the second largest item after the calcium in the human body,  problems become obstacles in developing family knowledge about the importance of the content of phosphorus in the development of early childhood body i.e. environmental conditions is lacking support and there is no massive support from the Ministry of Health important about phosphorus for the growth of early childhood. This research uses descriptive method which aims to describe, illustrate and analyze events in field data collection techniques, using interviews, observation and documentation, as well as using the techniques of data analysis the presentation of data, data reduction and withdrawal of the conclusion. The results obtained show that the society have less knowledge about the importance of phosphorus for early childhood growth, hence the need for the development of the knowledge society on the importance of phosphorous for growth in early childhood, it due to the excess or deficiency of phosphorus will not impact the tub for the body.


Author(s):  
Sergey Lobov ◽  
Nadia Krilova ◽  
Innokentiy Kastalskiy ◽  
Victor Kazantsev ◽  
Valeri A. Makarov

Recent advances in recording and real-time analysis of surface electromyographic signals (sEMG) have fostered the use of sEMG human-machine interfaces for controlling personal computers, prostheses of upper limbs, and exoskeletons among others. Despite a relatively high mean performance, sEMG-interfaces still exhibit strong variance in the fidelity of gesture recognition among different users. Here we systematically study the latent factors determining the performance of sEMG-interfaces in synthetic tests and in an arcade game. We show that the degree of muscle cooperation and the amount of the body fatty tissue are the decisive factors in synthetic tests. Our data suggest that these factors can only be adjusted by a long-term training, which promotes fine-tuning of low-level neural circuits driving the muscles. A short-term training has no effect on synthetic tests, but significantly increases the game scoring. This implies that it works at a higher decision-making level, not relevant for synthetic gestures. We propose a procedure that enables quantification of the gestures&rsquo; fidelity in a dynamic gaming environment. For each individual subject the approach allows identifying &ldquo;problematic&rdquo; gestures that decrease gaming performance. This information can be used for optimizing the training strategy and for adapting the signal processing algorithms to individual users, which could be a way for a qualitative leap in the development of future sEMG-interfaces.


Open Physics ◽  
2017 ◽  
Vol 15 (1) ◽  
pp. 936-941 ◽  
Author(s):  
Dorota Kamińska ◽  
Tomasz Sapiński ◽  
Nicola Aitken ◽  
Andreas Della Rocca ◽  
Maja Barańska ◽  
...  

AbstractIn their daily practice, academics frequently face lack of access to modern equipment and devices, which are currently in use on the market. Moreover, many students have problems with understanding issues connected to mechanical and electrical engineering due to the complexity, necessity of abstract thinking and the fact that those concepts are not fully tangible. Many studies indicate that virtual reality can be successfully used as a training tool in various domains, such as development, health-care, the military or school education. In this paper, an interactive training strategy for mechanical and electrical engineering education shall be proposed. The prototype of the software consists of a simple interface, meaning it is easy for comprehension and use. Additionally, the main part of the prototype allows the user to virtually manipulate a 3D object that should be analyzed and studied. Initial studies indicate that the use of virtual reality can contribute to improving the quality and efficiency of higher education, as well as qualifications, competencies and the skills of graduates, and increase their competitiveness in the labour market.


2017 ◽  
Vol 5 (2) ◽  
pp. 291-303
Author(s):  
Maxime Trempe ◽  
Jean-Luc Gohier ◽  
Mathieu Charbonneau ◽  
Jonathan Tremblay

In recent years, it has been shown that spacing training sessions by several hours allows the consolidation of motor skills in the brain, a process leading to the stabilization of the skills and, sometimes, further improvement without additional practice. At the moment, it is unknown whether consolidation can lead to an improvement in performance when the learner performs complex full-body movements. To explore this question, we recruited 10 divers and had them practice a challenging diving maneuver. Divers first performed an initial training session, consisting of 12 dives during which visual feedback was provided immediately after each dive through video replay. Two retention tests without feedback were performed 30 min and 24 hr after the initial training session. All dives were recorded using a video camera and the participants’ performance was assessed by measuring the verticality of the body segments at water entry. Significant performance gains were observed in the 24-hr retention test (p < .05). These results suggest that the learning of complex full-body movements can benefit from consolidation and that splitting practice sessions can be used as a training tool to facilitate skill acquisition.


1997 ◽  
Vol 15 (1) ◽  
pp. 14-16 ◽  
Author(s):  
Emil Iliev

It has been reported that tenderness at a specific point on the ear indicates pathology at a corresponding area of the body. The author has used this relationship to investigate patients with alopecia and to provide a rapid indication for the cause of their hair loss. Where possible this diagnosis was confirmed by conventional investigation. It was found that out of 521 patients examined, almost every one had a different combination of tender ear points, but that different specific groups of ear points were found routinely in the majority of patients in each of three categories of alopecia. The author suggests that when auricular acupuncture is used to treat alopecia, points should be selected from the tender spots found, rather than from a standard list of recommended points.


2019 ◽  
Vol 24 (1) ◽  
pp. 104-139 ◽  
Author(s):  
Paula O’Kane ◽  
Anne Smith ◽  
Michael P. Lerman

Many scholars have called for qualitative research to demonstrate transparency and trustworthiness in the data analysis process. Yet these processes, particularly within inductive research, often remain shrouded in mystery. We suggest that computer-aided/assisted qualitative data analysis software (CAQDAS) can support qualitative researchers in their efforts to present their analysis and findings in a transparent way, thus enhancing trustworthiness. To this end, we propose, describe, and illustrate working examples of six CAQDAS building blocks, three combined CAQDAS techniques, and two coder consistency checks. We argue that these techniques give researchers the language to write about their methods and findings in a transparent manner and that their appropriate use enhances a research project’s trustworthiness. Specific CAQDAS techniques are rarely discussed across an array of inductive research processes. Thus, we see this article as the beginning of a conversation about the utility of CAQDAS to support inductive qualitative research.


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