scholarly journals Pengaruh Suasana, Kualitas Makanan, dan Persepsi Nilai terhadap Kepuasan Pelanggan Rumah Makan Goa Sumbawa

2021 ◽  
Vol 2 (1) ◽  
pp. 1-14
Author(s):  
Fendy Maradita ◽  
Mega Susilawati
Keyword(s):  
Regression Analysis ◽  
Data Analysis ◽  
Linear Regression ◽  
Customer Satisfaction ◽  
Food Quality ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Sampling Techniques ◽  
Collection Method ◽  
Value Perception

This study aims to find out the influence of atmosphere, food quality, and perception of value on customer satisfaction. This research uses a type of Quantitative Associative research. The data collection method was carried out by distributing questionnaires to 100 respondents, namely customers at Sumbawa Goa Restaurant. Sampling techniques using non probability sampling and purposive sampling. Data analysis used is multiple linear regression analysis. Based on the results of the study, it can be concluded that the three free variables namely atmosphere, food quality and value perception have a positive and significant influence on restaurant customer satisfaction.

scholarly journals Analysis of Food Quality and Price in Increasing Customer Satisfaction at Anantara Uluwatu Bali Resort

2021 ◽  
Vol 5 (1) ◽  
pp. 50
Author(s):  
I Ketut Akas Wicaksana ◽  
Elvira Septevany ◽  
I Nyoman Winia ◽  
Ni Gst Nym Suci Murni
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Data Collection ◽  
Customer Satisfaction ◽  
Multiple Linear Regression ◽  
Food Quality ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Collection Method ◽  
Effect Of Food

The purpose of this research was to analyze the effect of food quality, and price in increasing customer satisfaction at Anantara Uluwatu Bali Resort. This research was conducted at Anantara Uluwatu Bali Resort at Botol Biru Bar & Grill using 30 visitors as research samples. The data collection method used a questionnaire and observation, where the data collected was then analyzed using Multiple Linear Regression Analysis. The results showed that the variables of food quality, and price had a positive and significant effect on customer satisfaction at Anantara Uluwatu Bali Resort. Anantara Uluwatu Bali Resort is expected to be able to maintain food quality and prices and be able to improve food quality ranging from variety, appearance, food health, taste, and temperature to food, and to increase prices according to food quality during the pandemic.

scholarly journals PENGARUH HARGA DAN KUALITAS PRODUK TERHADAP KEPUASAN PELANGGAN

2019 ◽  
Vol 7 (1) ◽  
Author(s):  
Dr. Hotma Napitupulu
Keyword(s):  
Regression Analysis ◽  
Data Analysis ◽  
Linear Regression ◽  
Customer Satisfaction ◽  
Multiple Linear Regression ◽  
Product Quality ◽  
Research Method ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Questionnaire Method

<p><em>This research is intended to examine the effect of price and product quality on customer satisfaction both partially and simultaneously at PT Sophie Paris Indonesia, Pondok Gede branch. The research method used is descriptive and verification research methods. Data was collected using the questionnaire method, and data analysis used was multiple linear regression analysis. The results showed that price, product quality and customer satisfaction.<br /><br /></em></p>

scholarly journals PENGARUH KECEPATAN LAYANAN DAN KERAMAHAN LAYANAN TERHADAP KEPUASAN PELANGGAN DIRUMAH KOPI LAMONGAN

2020 ◽  
Vol 12 (2) ◽  
pp. 136-148
Author(s):  
Moh Azus Shony Azar ◽  
Achmad Efendi
Keyword(s):  
Regression Analysis ◽  
Data Analysis ◽  
Customer Satisfaction ◽  
Quantitative Methods ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Test Results ◽  
Collection Method ◽  
Influential Variable ◽  
Positive Effect

: This research to analyze the effect of service speed and service friendliness on the satisfaction of Lamongan coffee house customers. The sample in this study were 100 respondents. Data collection method in this study is questionnaire and documentation study. The method of data analysis uses descriptive quantitative methods, namely with multiple linear regression analysis and classical assumption tests.Based on the F test results obtained F-count is greater than F-count 204.254> F table value = 3.09, service speed and service friendliness together have a positive effect on customer satisfaction. Based on the T Test Service speed (X1) has a positive and significant effect on customer satisfaction, Service friendliness (X2) has a positive and significant impact on customer satisfaction. Service speed is the most influential variable on customer satisfaction. Through testing the Determination Coefficient by adjusted R Square (R2) 80.4%, customer satisfaction can be explained by variable service speed and service friendliness, while 19.6% performance can be explained by other variables not examined by this study.

scholarly journals ANALISIS PENGARUH LOKASI, HARGA DAN KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN PADA KONSUMEN HANNA KEBAB DI KEBUMEN

2019 ◽  
Vol 1 (1) ◽  
pp. 110-121
Author(s):  
Khussnul Agestina ◽  
Ika Susilowati
Keyword(s):  
Regression Analysis ◽  
Data Analysis ◽  
Linear Regression ◽  
Customer Satisfaction ◽  
Multiple Linear Regression ◽  
Product Quality ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Test Reliability ◽  
Analysis Tool

This study aims to determine the effect of location, price, and product quality on  customer satisfaction of Hanna Kebab Kebumen. The problems raised in this study are the Analysis of the Influence of Location, price, and product quality on customer satisfaction of Hanna Kebab Kebumen, with the aim of knowing how much the influence of Location, Price, and Product Quality on Hanna Kebab Kebumen consumer satisfaction partially or simultaneously Sample data taken in this study are Hanna Kebab Kebumen consumers, amounting to 100 consumers as respondents. Instruments or data collection tools in this study were using questionnaires / questionnaires.  The data analysis tool used in this study is using multiple linear regression analysis. Data analysis techniques used include qualitative analysis and quantitative analysis consisting of validity test, reliability test, t test, F test, multiple linear regression analysis (Likert scale). ) Data were analyzed with the help of SPSS Release 22 for Windows.  From the results of the proof of the first hypothesis that the location partially has a significant effect on satisfaction. From the results of the second hypothesis that prices partially have a significant effect on satisfaction. From the results of the third hypothesis proving that product quality partially has a significant effect on satisfaction. From the results of the fourth hypothesis Location, Price, and Quality of Products simultaneously have a significant effect on satisfaction.  R Square determination coefficient value obtained 0.246 means that 24.6% satisfaction is influenced by the location variable, price, and product quality while the remaining 75.4% (100% -24.6%) is caused by other variables.

scholarly journals The Influence of Perception of Behavioral Control, Attitude and Wrongdoer Status on Whistleblowing Auditor Behavior at Bali Province's Financial and Development Supervisory Agency

2020 ◽  
Vol 1 (2) ◽  
pp. 41-45
Author(s):  
Luh Gede Pande Sri Eka JAYANTI ◽  
I Nyoman SUTAPA
Keyword(s):  
Regression Analysis ◽  
Data Analysis ◽  
Linear Regression ◽  
Data Collection ◽  
Behavioral Control ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Collection Method ◽  
Development Agency ◽  
Positive Effect

This study aims to analyze the Effect of Perception of Behavioral Control, Attitude, and Wrongdoer Status on Whistleblowing Auditor Behavior. The sample of this study consisted of Auditors of the Bali Province Certified Financial and Development Agency (BPKP) of 55 people. The data collection method used is using a questionnaire distributed to the Auditors of the Bali Province Certified Financial and Development Agency (BPKP). Data analysis in this study used multiple linear regression analysis using the SPSS (Statistica Program and Service Solution) program. Referring to the results of the analysis, that Perception of Behavioral Control has a positive effect on Whistleblowing Auditors. The attitude has a positive effect on the Whistleblowing Auditor. Wrongdoer status has a positive effect on Whistleblowing Auditors. Perception of Behavioral Control, Attitude, and Wrongdoer Status have a positive effect on Whistleblowing Auditors.

scholarly journals Pengaruh Dana Pihak Ketiga, Kecukupan Modal dan Risiko Kredit terhadap Profitabilitas LPD Desa Adat Jimbaran Periode Tahun 2013-2017

2020 ◽  
Vol 3 (1) ◽  
pp. 21-28
Author(s):  
Kadek Jedicia Valentina Yo ◽  
A.A. Sri Purnami ◽  
A. A. Gede Agung Parameswara
Keyword(s):  
Regression Analysis ◽  
Data Analysis ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Capital Adequacy ◽  
Collection Method ◽  
The Third ◽  
Analysis Technique

To answer the questions posed in this study, the method of the Classic Assumption Test, Multicollinearity Test, Heterocedasticity Test, Autocorrelation, Multiple Linear Regression Analysis, t Test, Determination Coefficient, and the third F Test, capital adequacy and credit risk to the profitability of Credit Institutions Desa (LPD) Adat Jimbaran Village, and through the data collection method used is a multiple linear regression data analysis technique method. Thus it can be made multiple linear regression as follows: DPK variables are positive and not significant to profitability, if deposits increase then profitability will increase, and vice versa. The capital adequacy variable has a positive and not significant effect on profitability, if capital adequacy increases the profitability increases, so that the opposite variable credit adequacy has a negative and not significant effect on profitability, if credit credit increases then profitability will increase, and vice versa.

scholarly journals Kepuasan Pelanggan, Kualitas Pelayanan, Varian Produk, dan Kualitas Produk

2021 ◽  
Vol 18 (2) ◽  
pp. 170-181
Author(s):  
Indriana Maha Resti
Keyword(s):  
Regression Analysis ◽  
Linear Regression ◽  
Data Collection ◽  
Customer Satisfaction ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Multiple Linear Regression Analysis ◽  
Collection Method ◽  
Analysis Technique ◽  
Quality Product

The purpose of this research is to find out of the effect of service quality, product variants and product quality towards customer satisfaction. this research is focused on product or buyers at Batik Fajar Indah Surakarta. This research’s type quantitative descripte. this research’s population of this study were buyers for 3 months in 2020 is 1.350 and the sample of this researched is totally 100 responden. Data collection method use questionarie method with accidental sampling technique, and analysis technique used multiple linear regression analysis. The concluded of this researched is servive quality, product variants and quality product influencences significantly towards customer satisfaction.

scholarly journals Model Peningkatan Kualitas Audit Melalui Kecermatan Profesional, Kompetensi dan Etika Auditor Internal di BPKP Propinsi Riau

2019 ◽  
Vol 3 (1) ◽  
pp. 126-135
Author(s):  
Suharti Suharti ◽  
Yusrizal Yusrizal
Keyword(s):  
Regression Analysis ◽  
Data Analysis ◽  
Linear Regression ◽  
Audit Quality ◽  
Good Governance ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Collection Method ◽  
Internal Auditors ◽  
Auditor Quality

Audit quality is an inseparable part of good governance that leads to clean government. The purpose of this study was to determine the effect of Professional Accuracy, Competence and Ethics of Internal Auditors on Audit Quality. This research was conducted in BPKP Representatives of Riau Province with an auditor sample of 46 people. Data collection method is to use a questionnaire list. While the method of data analysis using multiple linear regression analysis The results of the study show that Professional Accuracy has no significant effect on Audit Quality, Auditor Quality has a significant effect on Audit Quality. Auditor Ethics has a significant effect on Audit Quality.         Keywords: Audit Quality, Professional Accuracy, Competence, Ethics of Internal Auditors

scholarly journals Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan Produk Listrik Prabayar Di Pt.Pln (Persero) Gresik

2020 ◽  
Vol 1 (01) ◽  
pp. 1
Author(s):  
Fitroh Tri Kurnia Maulidina ◽  
Budiyono Pristyadi
Keyword(s):  
Regression Analysis ◽  
Data Analysis ◽  
Linear Regression ◽  
Customer Satisfaction ◽  
Direct Evidence ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Analysis Techniques ◽  
The Subject

This study aims to analyze the influence of service quality (direct evidence, reliability, responsiveness, assurance and concern) on the satisfaction of prepaid electricity customers at PT PLN (Persero) Gresik, case study: Ngipik Village, Gresik District. This study uses a quantitative approach. the subject of this study was prepaid electricity customers of PT. PLN (Persero) Gresik, with 120 samples. Data analysis techniques used are multiple linear regression analysis. The regression results obtained t count of 3.571 while the t table amounted to 1.980 which means direct evidence has an effect on customer satisfaction at PT. PLN (Persero) Gresik. Reliability variable has t count of 2.856 while t table is 1.980, therefore the reliability variable influences customer satisfaction at PT. PLN (Persero) Gresik. The responsiveness variable has a t count of 2.696 while the t table is 1.980 so the responsiveness variable influences customer satisfaction at PT. PLN (Persero) Gresik. The guarantee variable has a t count of 3.039 while the t table is 1.980 so the guarantee variable influences customer satisfaction at PT. PLN (Persero) Gresik. Concern variables have t arithmetic of 3.410 while t table is 1.980 so that the variables of concern affect customer satisfaction at PT. PLN (Persero) Gresik. direct evidence variables, reliability, responsiveness, assurance and concern have a simultaneous and significant effect on customer satisfaction.

PERILAKU MENABUNG MASYARAKAT DITINJAU DARI INKLUSI KEUANGAN, PRODUK TABUNGAN DAN PELAYANAN (Studi Kasus di PT. BPR Guna Daya Boyolali)

2020 ◽  
Vol 4 (02) ◽  
Author(s):  
Anis Dhanikafuri ◽  
Sudarwati Sudarwati ◽  
Fithri Setya Marwati
Keyword(s):  
Regression Analysis ◽  
Data Analysis ◽  
Linear Regression ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Financial Inclusion ◽  
Sampling Techniques ◽  
Test Results ◽  
Analysis Technique ◽  
Quantitative Descriptive

The purpose of this study is to analyze the simultaneous or partial influence of financial inclusion, savings products and services at PT. BPR For Boyolali Power. This type of research is quantitative descriptive. The population of this study are people who are customers of PT. BPR Guna Daya (856). The sample consisted of 100 respondents. Data obtained by conducting a questionnaire with accidental sampling techniques. The data analysis technique used is multiple linear regression analysis. F test results prove that financial inclusion, savings products and services simultaneously affect the behavior of people saving at PT. BPR For Power, where the value of F count = 26.292> Ftable = 2.70 with a significance value of 0.000 1.660 and significant 0.025

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