PROCUREMENT PROCESS AND SERVICE DELIVERY IN THE UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE DEMOCRATIC REPUBLIC OF CONGO (MONUSCO) ENTEBBE SUPPORT BASE

2017 ◽  
Vol 1 (2) ◽  
pp. 82
Author(s):  
Gatta Ouyabaka Marius
Keyword(s):  
Service Delivery ◽  
United Nations ◽  
Democratic Republic Of Congo ◽  
Target Population ◽  
Study Data ◽  
Descriptive Case Study ◽  
Procurement Process ◽  
Technical Specifications ◽  
The Relationship

Purpose: The purpose of this study was to examine the relationship between procurement process and service delivery in MONUSCO Entebbe Support BaseMethodology: The study employed a descriptive case study design. The target population comprised of 261 employees of MONUSCO Entebbe Support Base holding international, United Nations Volunteers (UNV) and National contracts. Random and purposive sampling techniques were specifically used to select samples for this study. Data was collected using questionnaires and interview guides. The quantitative data collected was further analysed using SPSS for descriptive and inferential statistics while the qualitative data was analysed using content analysis.Findings: The study findings showed that procurement process contributed to effective and efficient service delivery in MONUSCO. However, the found relationship between procurement process and service delivery to be very weak. It was found that contracts were awarded to suppliers who met products/materials technical specifications which ensured clear meeting of product standards and service delivery in all MONUSCO user departments. Contracts were awarded to vendors who offer lower price which implied that the bidder with the lowest price is always considered for contract award in MONUSCO ESB. The study found that some vendors did not meet all the terms of contracts as agreed at the time of contract award at the MONUSCO ESB and that to some extent the organization had not taken full appropriate correction measures against non performing vendors. This has to some extent affected the service delivery levels of MONUSCO Entebbe Support Base. It was also found that to a larger extent most vendors had a delivery schedule as per the user department requirements. This meant that the vendors draw and share the supply delivery schedule with the user departments in MONUSCO ESB.Unique contribution to theory, practice and policy: The study recommends that the management needs to ensure that the procurement activities are accomplished in line with the outcome measures. MONUSCO Entebbe Support Base should focus on implementing strict procurement practices that must be followed with contract value thresholds dictating the procurement practices to be adopted by all MONUSCO sections.

scholarly journals PROCUREMENT PROCESS AND SERVICE DELIVERY IN THE UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE DEMOCRATIC REPUBLIC OF CONGO (MONUSCO) ENTEBBE SUPPORT BASE

2017 ◽  
Vol 1 (2) ◽  
pp. 82-112
Author(s):  
Gatta Ouyabaka Marius
Keyword(s):  
Service Delivery ◽  
United Nations ◽  
Democratic Republic Of Congo ◽  
Target Population ◽  
Study Data ◽  
Descriptive Case Study ◽  
Procurement Process ◽  
Technical Specifications ◽  
The Relationship

Purpose: The purpose of this study was to examine the relationship between procurement process and service delivery in MONUSCO Entebbe Support BaseMethodology: The study employed a descriptive case study design. The target population comprised of 261 employees of MONUSCO Entebbe Support Base holding international, United Nations Volunteers (UNV) and National contracts. Random and purposive sampling techniques were specifically used to select samples for this study. Data was collected using questionnaires and interview guides. The quantitative data collected was further analysed using SPSS for descriptive and inferential statistics while the qualitative data was analysed using content analysis.Findings: The study findings showed that procurement process contributed to effective and efficient service delivery in MONUSCO. However, the found relationship between procurement process and service delivery to be very weak. It was found that contracts were awarded to suppliers who met products/materials technical specifications which ensured clear meeting of product standards and service delivery in all MONUSCO user departments. Contracts were awarded to vendors who offer lower price which implied that the bidder with the lowest price is always considered for contract award in MONUSCO ESB. The study found that some vendors did not meet all the terms of contracts as agreed at the time of contract award at the MONUSCO ESB and that to some extent the organization had not taken full appropriate correction measures against non performing vendors. This has to some extent affected the service delivery levels of MONUSCO Entebbe Support Base. It was also found that to a larger extent most vendors had a delivery schedule as per the user department requirements. This meant that the vendors draw and share the supply delivery schedule with the user departments in MONUSCO ESB.Unique contribution to theory, practice and policy: The study recommends that the management needs to ensure that the procurement activities are accomplished in line with the outcome measures. MONUSCO Entebbe Support Base should focus on implementing strict procurement practices that must be followed with contract value thresholds dictating the procurement practices to be adopted by all MONUSCO sections.

scholarly journals STAKEHOLDER INVOLVEMENT AND NATURE OF PROCUREMENT PROCESS IN THE UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE DEMOCRATIC REPUBLIC OF CONGO (MONUSCO) ENTEBBE SUPPORT BASE

2017 ◽  
Vol 1 (2) ◽  
pp. 55-81
Author(s):  
Gatta Ouyabaka Marius
Keyword(s):  
United Nations ◽  
Democratic Republic Of Congo ◽  
Stakeholder Involvement ◽  
Target Population ◽  
Study Data ◽  
Descriptive Case Study ◽  
Procurement Process ◽  
The Right ◽  
Procurement Planning

Purpose: The purpose of this study was to examine the nature of procurement process followed by MONUSCO and the involvement of stakeholders in this process.Methodology: The study employed a descriptive case study design. The target population comprised of 261 employees of MONUSCO Entebbe Support Base holding international, United Nations Volunteers (UNV) and National contracts. Random and purposive sampling techniques were specifically used to select samples for this study. Data was collected using questionnaires and interview guides. The quantitative data collected was further analysed using SPSS for descriptive and inferential statistics while the qualitative data was analysed using content analysis.Findings: The study findings showed that there is procurement planning in most MONUSCO sections; that funds are available before planning; that staff are involved in procurement planning in their respective sections; and that procurement planning contributes to achieve the maximum value for expenditures on goods/services and works to be delivered at MONUSCO sections. The study found that procurement planning had led to improved levels of MONUSCO operations in the areas of humanitarian relief, peacekeeping, development assistance to affected communities. The study further found that staff are involved in the identification and definition of the needs of user sections and that the Statement of Requirements (SOR)/or Scope of Work (SOW) was important in their respective sections. These had aided in full scale involvement of relevant stakeholders in the procurement planning activities of MONUSCO ESB.Unique contribution to theory, practice and policy: The study recommends a clear determination of specifications in terms of required quality and quantities by the end-user departments in MONUSCO ESB. Planning and determination of needs should be done early to allow enough time to initiate the procurement process. The study further recommends that the procurement department should always engage all concerned stakeholders in determining the materials and service specification for quality assurance during service delivery. This will enable the sections to always get the quantity of items as requested by end-users, in their right quantity, right quality and at the right time.

STAKEHOLDER INVOLVEMENT AND NATURE OF PROCUREMENT PROCESS IN THE UNITED NATIONS ORGANIZATION STABILIZATION MISSION IN THE DEMOCRATIC REPUBLIC OF CONGO (MONUSCO) ENTEBBE SUPPORT BASE

2017 ◽  
Vol 1 (2) ◽  
pp. 55 ◽  
Author(s):  
Gatta Ouyabaka Marius
Keyword(s):  
United Nations ◽  
Democratic Republic Of Congo ◽  
Stakeholder Involvement ◽  
Target Population ◽  
Study Data ◽  
Descriptive Case Study ◽  
Procurement Process ◽  
The Right ◽  
Procurement Planning

Purpose: The purpose of this study was to examine the nature of procurement process followed by MONUSCO and the involvement of stakeholders in this process.Methodology: The study employed a descriptive case study design. The target population comprised of 261 employees of MONUSCO Entebbe Support Base holding international, United Nations Volunteers (UNV) and National contracts. Random and purposive sampling techniques were specifically used to select samples for this study. Data was collected using questionnaires and interview guides. The quantitative data collected was further analysed using SPSS for descriptive and inferential statistics while the qualitative data was analysed using content analysis.Findings: The study findings showed that there is procurement planning in most MONUSCO sections; that funds are available before planning; that staff are involved in procurement planning in their respective sections; and that procurement planning contributes to achieve the maximum value for expenditures on goods/services and works to be delivered at MONUSCO sections. The study found that procurement planning had led to improved levels of MONUSCO operations in the areas of humanitarian relief, peacekeeping, development assistance to affected communities. The study further found that staff are involved in the identification and definition of the needs of user sections and that the Statement of Requirements (SOR)/or Scope of Work (SOW) was important in their respective sections. These had aided in full scale involvement of relevant stakeholders in the procurement planning activities of MONUSCO ESB.Unique contribution to theory, practice and policy: The study recommends a clear determination of specifications in terms of required quality and quantities by the end-user departments in MONUSCO ESB. Planning and determination of needs should be done early to allow enough time to initiate the procurement process. The study further recommends that the procurement department should always engage all concerned stakeholders in determining the materials and service specification for quality assurance during service delivery. This will enable the sections to always get the quantity of items as requested by end-users, in their right quantity, right quality and at the right time.

Brazilian labor reform and implications for nursing work: a case study

2021 ◽  
Vol 55 ◽  
Author(s):  
Sheila Nascimento Pereira de Farias ◽  
Norma Valéria Dantas de Oliveira Souza ◽  
Karla Biancha Silva de Andrade ◽  
Thereza Christina Mó y Mó Loureiro Varella ◽  
Samira Silva Santos Soares ◽  
...  
Keyword(s):  
Working Hours ◽  
Study Data ◽  
Labor Rights ◽  
Labor Reform ◽  
Descriptive Case Study ◽  
Regional Labor ◽  
Work Method ◽  
Case Study Data

Abstract Objective: to analyze the Brazilian labor reform repercussions and its implications for nursing work. Method: this is an exploratory-descriptive case study. Data were collected on the website of four Regional Labor Courts (in Brazil), taking into account the cases judged in first and second instance, involving nurses and aspects of labor rights that were linked to labor reform. Results: two cases were captured that dealt with: 1) lack of prior inspection for unhealthy work; 2) expansion of nurses’ working hours without overtime pay. These two situations were based on the labor reform, which confirms the process of loss of rights for nurses. Conclusion: implementing the new labor rules brought harm and had negative repercussions for nursing work, as it resulted in professionals’ loss of rights. In this treadmill, it is believed that the dissatisfaction of these workers will increase and may result in professional evasion.

scholarly journals [The Wife's Obligation to Fulfill Inner Maintenance to Husband Who is Infected With Hiv / Aids: According to Islamic Family Law and Case Study] Kewajipan Isteri Menunaikan Nafkah Batin Kepada Suami yang Dijangkiti Hiv/ Aids: Menurut Undang-Undang Keluarg

2015 ◽  
Vol 9 ◽  
pp. 64-75
Author(s):  
Md. Zawawi Abu Bakar ◽  
Rajwani Md. Zain ◽  
Wan Ab Rahman Khudzri Wan Abdullah
Keyword(s):  
Family Law ◽  
Study Data ◽  
People Living With Hiv ◽  
Interview Methods ◽  
Islamic Family Law ◽  
Living With Hiv ◽  
The Relationship ◽  
Husband And Wife ◽  
Hiv Aids

This paper aims to explain the dilemma that occurs in marital relationships. The issue of performing the external or internal maintenance obligation on the husband who has HIV / AIDS causes the wife to suffer. Thus, a qualitative study has been done to identify the dilemma that occurs in the relationship between husband and wife. Archival research methods such as the provisions of Islamic Family Law (UUKI), fiqh munakahat and case studies have been used. Interview methods were also performed to answer the objectives of the study. A total of 8 respondents, namely the wives of AIDS sufferers, were interviewed to obtain study data and the data was finally analyzed manually (QDA). The results show that there is discrimination against people living with HIV / AIDS (OHDHA) (wife) in the form of external and internal maintenance (husband and wife relationship). Even sadder, all respondents have been infected with HIV / AIDS as a result of intimate relationships with their husbands. The study finally concludes that OHDHA (wife) needs guidance and understanding of how to deal with the dilemma of performing duties as a wife and avoiding darar treatment from her partner (husband). Keywords: UUKI, Obligation, Wife, nafkah, HIV/AIDS. Makalah ini bertujuan menjelaskan dilema yang berlaku dalam hubungan suami isteri. Isu berkenaan melaksanakan kewajipan nafkah zahir atau batin terhadap suami yang menghidap HIV/AIDS menyebabkan isteri menderita. Justeru, satu kajian kualitatif telah dilakukan untuk mengenal pasti dilemma tersebut yang berlaku dalam hubungan suami isteri. Kaedah kajian arkib seperti peruntukan Undang-Undang Keluarga Islam (UUKI), fiqh munakahat dan kajian kes telah digunakan. Kaedah temubual juga telah dilakukan untuk menjawab objektif kajian. Responden seramai 8 orang iaitu isteri kepada penghidap AIDS telah ditemubual bagi mendapat data kajian dan data akhirnya dianalisis secara manual (QDA). Hasil kajian menunjukkan bahawa berlaku diskriminasi terhadap Orang Hidup Dengan HIV/AIDS (OHDHA) (isteri) iaitu dalam bentuk nafkah zahir dan batin (hubungan suami isteri). Lebih menyedihkan lagi semua responden telah dijangkiti HIV/AIDS hasil hubungan intim bersama suami. Kajian akhirnya menyimpulkan bahawa OHDHA (isteri) perlu kepada bimbingan dan pemahaman bagaimana menangani dilemma melaksanakan kewajipan sebagai isteri dan mengelakkan daripada perlakuan darar daripada pasangannya (suami).   Kata kunci: UUKI, kewajipan, isteri, nafkah, HIV/AIDS

Systems-Based Approaches to Speech-Language Pathology Service Delivery for School Age Children

2020 ◽  
pp. 113-136
Author(s):  
RaMonda Horton
Keyword(s):  
Service Delivery ◽  
School Age Children ◽  
School Age ◽  
Speech Language Pathology ◽  
School Based ◽  
Language Pathology ◽  
Culture Environment ◽  
Culture And Development ◽  
The Relationship

This chapter will provide readers with an overview of how a systems-based approach can be used to understand the relationship between culture, environment, language, and disability. It will identify a useful model of ecology, culture, and development that can and should be considered in conjunction with the WHO-ICF framework to guide service delivery in school-based settings. This chapter will also provide an overview of systems-based approaches that can be used when working with children from traditionally marginalized backgrounds. Finally, a case study example will be used to provide guidance on the application of systems-based approaches to service delivery for children in school-based settings.

scholarly journals "The relationship of social responsibility and excellence of the public sector in achieving sustainable development of society. "Case Study of the Department of Land and Survey: علاقة المسؤولية الاجتماعية بالتميز في القطاع العام ودورهما في تحقيق التنمية المستدامة للمجتمع. "دراسة حالة لدائرة الأراضي والمساحة"

2017 ◽  
Vol 3 (2) ◽  
Author(s):  
‏​‏​‏​​‏​‏​​‏​‏​‏​‏​‏​‏ Ghassan Awad Al - Aatharbah
Keyword(s):  
Sustainable Development ◽  
Public Sector ◽  
Social Responsibility ◽  
Study Data ◽  
Investment Climate ◽  
The Public ◽  
Relationship Of ◽  
The Relationship ◽  
Purposive Sample

The study aimed to investigate the relationship of social responsibility and excellence of the public sector in achieving sustainable development, and to know the relevance of social responsibility and excellence to internal and external environment for Land and Survey Department in sustainable development achievement in Jordan society. T0 achieve this goal the study data was collected from a random sample totalling 120 employees. , Leaders were selected as purposive sample amounting (10), within the sample to investigate the importance of sustainable development from their perspective because they develop strategies of public policies related to national national agenda and government trends within all working methodologies. The study used questionnaire as a tool to gather information. The study found that there is an impact of CSR on excellence and also found the that there is a relationship between social responsibility and sustainable development as well as having the effect of excellence on sustainable development. The study recommended the management of land and Survey Department to empower staff; in order to enhance the work environment and the application of the principle of equality of opportunity and to authorize powers. And to review the laws and legislation that govern department work in line with national developments and aspirations in Jordan, and enhance the investment climate for investors, whether internal or external; in order to support economic development in Jordan.

scholarly journals Motivation Path between the Difficulties and Attitudes of Using the E-Learning Systems in the Jordanian Universities: Aajloun University as a Case Study

2019 ◽  
Vol 14 (19) ◽  
pp. 26 ◽  
Author(s):  
Ghazi Hussein Shakah ◽  
Ali Taha Al-Oqaily ◽  
Fadi Alqudah
Keyword(s):  
Technology Acceptance ◽  
Learning Difficulties ◽  
Study Data ◽  
Learning Systems ◽  
Learning System ◽  
Technology System ◽  
E Learning ◽  
Motivation Level ◽  
The Relationship

The E-learning systems are important for the universities due to the gained benefits from these systems. By using the E-learning system, the learning expenses can be reduced, the learning management would be improved, and the learning quality could be enhanced. Like any technology system, the students' motivation and positive attitude are success keys of the E-learning adoption by the universities. There are many difficulties faced by the students in using the E-learning system such as the technical difficulties, services difficulties, awareness, interactivity, and security concerns. This study aims to study the effects of the E-learning difficulties on the attitudes of using the E-learning systems through the path of students' motivation. The Technology Acceptance Model (TAM) is adopted to construct the conceptual model in this study. This study considered the E-learning difficulties as independent factor, the mediating factor is the motivation of using the E-learning systems, and the dependent factor is the attitudes toward the using of the E-learning systems. Based on the constructed model, three research hypotheses are developed to test the relationship between the E-learning difficulties and motivation, between motivation and attitudes, and between difficulties and attitudes through the motivation. The quantitative data method using questionnaire is used to collect the study data. The data collected from 154 students from Ajloun University as a case study of Jordanian universities. The case study is selected due the experience of the students in using E-learning system called BigBlueButton. The questionnaire data were analyzed using AMOS tool in order to discover the direct and indirect paths between the study variables. The significant results show that there moderator effects of the students motivation on the relationship between the E-learning difficulties and the attitudes toward the using of these systems. The P-values is significant at p < 0.05 on the relationship between the study variables. Another important result is that the difficulties of E-learning such as technical, services, and interactivity should be avoided to improve the motivation level of using the E-learning systems. Also, the low motivation level lead to decrease the attitudes level toward the using of E-learning systems. The contribution of this study represented by fill the research gap of the motivation path on the relationship between the E-learning difficulties and attitudes. This study gives the university important details about the features of success implementations of E-learning systems.

KAJIAN MENGENAI KEMAMPUAN MODAL SENDIRI DALAM MENJAMIN KESELURUHAN HUTANG PERUSAHAAN (Studi pada Perusahaan Bisi International Tbk Tahun 2017-2019)

2021 ◽  
Vol 9 (1) ◽  
pp. 17-22
Author(s):  
Akhmad dan Labandingi Latoki
Keyword(s):  
Good Condition ◽  
Secondary Data ◽  
Financial Statements ◽  
Study Data ◽  
Financial Condition ◽  
Analysis Technique ◽  
The Relationship ◽  
Case Study Data

This study aims to analyze the ability of its own capital owned by Bisi International Tbk to guarantee all of its debts. So the approach used is a case study. Data collection is done by documentation method and the data taken is secondary data. The data comes from the 2017- 2019 financial statements. The analysis technique in this study uses financial ratios, namely comparing total debt with own capital. The results of research and studies reveal that the company's financial condition, especially the guarantee of capital on debt, tends to be in good condition. This can be seen from the amount of each rupiah of own capital that is able to cover every rupiah of costs. This research needs to be expanded by analyzing the relationship and the influence of other components that affect the improvement of the company's financial performance.   Keywords: Current Debt, Long-Term Debt, Own Capital

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