scholarly journals Internationalization of Bulgarian Tourism Business

2021 ◽  
Vol 3 (1) ◽  
pp. 1-24
Author(s):  
Tanya Gorcheva

The purpose of this research is to be traced the internalization process of the tourism business over the last decades in our country. It has been reasoned by a number of foreign economic factors by virtue of the open character of our national economy, the course of the transition economy reforms, as well as the peculiarities of the Bulgarian economy EU integration. The relation "internationalization of business - internationalization of the national economy" is studied in different directions and methodology, but in the present study an adapted version of the method developed by Alan Rugman is applied. The main approach is based on the comparison between the degree of internationalization in the national economy and the degree of internationalization of a specific type of business. The measurement of the degree of internationalization is done with the help of variables and a system of indicators, which are directed respectively to the business environment of the Bulgarian economy and to the specifics of the Bulgarian tourism business. As analysis findings of the processes of internationalization in the context of tourism, it is concluded that these processes play an important role in determining the position of Bulgarian tourism in its inevitable competitive opposition to other tourist destinations and their business. As limitation has been identified two periods of research on the degree of internationalization of business - the first covers seven years before Bulgaria's accession to the EU, and the second period - almost ten years after the signing of the membership agreement. The practical implication of the study consists in the fact that the effect of the increasing degree of internationalization of the tourism business in our country complements the overall result of the internationalization of the Bulgarian economy. This is especially clear in the second observed period of the study, which is expected to achieve a general synergy effect for the economy as a whole. The originality of the research consists in the adaptation as well as approbation of a known methodology for studying the processes of internationalization to the specifics of tourism business and to a given economy, such as the Bulgarian one, for two separate periods.

Author(s):  
Tania Gorcheva ◽  

The development of the tourism business over the last decades in our country has been reasoned by a number of foreign economic factors by virtue of the open character of our national economy, the course of the transition economy reforms, as well as the peculiarities of the Bulgarian economy EU integration. That is why the subject of internationalization in the tourist business sector in our country is topical, at the same time complex and debatable as it is bound both to the processes of transformation of our national economy and to the processes of uniform European market integration. For this reason, we have grounds to think that looking for objective arguments to establish the degree of internationalization within Bulgarian tourist business is a serious motivation as well as a challenge in which problems and hardships in development must be studied in parallel with the achievements and traditions in this sphere.


Author(s):  
Martina Krásnická

The deeper economic integration in form of fiscal union, bank union, or increased macroeconomic surveillance is for the Czech Republic not only the question of whether and when to enter the euro zone, but also whether and when to join the other institutes. The aim of this paper is to analyse the legal background of these instruments and estimate their possible economic impact. These hypotheses would be a subject of author’s further search. The future impact on enterprises in the Czech Republic is evident in some areas of the EU enhanced cooperation. Adoption of the euro is an example. Other aspects of deeper economic integration as for example the bank union do not impact the microsphere so obviously; however can significantly change the business environment in the country.


2020 ◽  
Vol 6 (12) ◽  
pp. 113-120
Author(s):  
Vusal AHMADOV ◽  

Abstract EU integration brought expressive economic development to Slovakia. The main drivers of the economic growth have been export-oriented FDIs. Slovak government pursues provision of the favorable FDI-friendly business environment for keeping continuance of the productive capital into domestic economy. Nevertheless, the FDIs represent giant multinational companies and the Slovak economy is in a stage of development that it needs the advancement in the productivity growth in the remaining sectors of the economy addition to export-intensive FDIs. From this token, development of the SME in Slovakia is important for transition of the Slovak economy up to next level. In this article, I analyze the effects of the macro-economic variables such as financial development, export growth, innovativeness, and the EU structural funds on SME development in Slovakia. I deploy regression analysis to measure these effects. The lower interest rates and higher export growth positively contributes to development of innovative SMEs. The inadequacy of the organizational capacity and innovation structure of SMEs impedes them benefits from EU funds and Innovations. Keywords: SME productivity, EU funds, cost of finance, innovation structure, organizational structure


2021 ◽  
pp. 71-89
Author(s):  
Lucia D’Ambrosi ◽  
Isabel Iniesta ◽  
Mariaeugenia Parito ◽  
Ricardo Pérez-Calle

The pandemic crisis and the linked infodemic are extraordinary cases to test the EU capability to manage the disinformation disorder, especially towards young people. This paper aims to analyse the impact of the EU communicative actions regarding disinformation about Covid-19, on trust and sense of belonging in young Italian and Spanish university students. The research presents an exploratory and quantitative study that uses a second-generation multivariate analysis method. The results show that trust can be very well the resource on which EU communicative actions may positively impact. Nevertheless, our study reveals that the EU in-stitutions measures have not increased sense of belonging in EU integration.


2017 ◽  
Vol 31 (7) ◽  
pp. 720-732 ◽  
Author(s):  
Omer Topaloglu ◽  
David E. Fleming

Purpose The paper aims to provide a theoretical and empirical examination of the relationship between service expectation management, expectation inducing agent and customer satisfaction. Design/methodology/approach Based on the disconfirmation paradigm in services and the promise-keeping premise in psychology, the hypotheses are developed and empirically tested using three experiments that manipulated expectations, expectation inducing agent and service outcome. Findings The findings provide reconciliation to the previous studies in services and show that effectiveness of expectation management strategy depends on the individual expectation thresholds and the expectation inducing agent. If customers patronize a firm expecting more, then over-delivering on the service promise results in a significant benefit. However, for those customers whose mental expectation threshold is exceeded, keeping promises is as effective as exceeding promises. Practical implications The practical implication of this paper is that services managers should be cognizant of the mental expectation threshold of customers and be wise in utilizing the under-promise, over-deliver strategy. Originality/value Using a threshold approach, this paper introduces a new perspective to service practitioners who are trying to manage expectations in a highly variable business environment. It also benefits service researchers who are trying to enhance the understanding of service expectation management.


2019 ◽  
Vol 10 (1) ◽  
pp. 134-154 ◽  
Author(s):  
Yousef Mohamed Endara ◽  
Asbi B. Ali ◽  
Mohd Shukri Ab Yajid

PurposeConsidering the importance of current Libyan business environment, this paper aims to understand the influence of culture on perceived service quality that leads to customer satisfaction in the Libyan banking industry. In addition, it would be interesting to explore which type of banks, e.g. public or private banks, moderate the relationship between perceived service quality and customer satisfaction.Design/methodology/approachThe data were collected from the customers who are receiving services from the top three private and top three public banks in the cities of Tripoli and Misurata, Libya. About 329 samples were obtained and Smart PLS was used for the statistical analysis.FindingsThe results show that perceived service quality is strongly predicted by collectivism, masculinity and uncertainty avoidance. Perceived service quality also leads to customer satisfaction among the Libyan banking customers. Further, public bank is more concerned on customer satisfaction compared to private banks.Practical implicationThe research has greater implication for the Middle-Eastern bank managers who are pursuing possibilities of newer business strategies.OriginalityThe study provides an interesting viewpoint of the banking service in Libya, especially in the economic uncertainty post-war and political instability. Its focus on culture as a strong influence to the delivery of service quality in such context is admirable especially in relation with the embedded Islamic culture.


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