scholarly journals PENGARUH PROFESIONALISME KERJA APARAT TERHADAP KUALIAS PELAYANAN PUBLIK DI KANTOR DESA ANABANNAE KECAMATAN PITU RIAWA KABUPATEN SIDENRENG RAPPANG

2021 ◽  
Vol 9 (1) ◽  
pp. 47-54
Author(s):  
Erni Nawir ◽  
Monalisa Ibrahim ◽  
Hariyanti Hamid

The aim of this research is to find out the influence of the professionalism of the apparatus work towards the quality of public services in the Anabannae Village office, Pitu Riawa District, Sidenreng Rappang Regency. The population of this study was 1,181 people and a sample of 92 people. The sampling technique used is random sampling. This type of research is quantitative descriptive. Data collection techniques are observation, interviews, library research and questionnaires. Data analysis techniques using descriptive analysis, data quality tests (validity and reliability), classic assumption tests, linear regression and hypothesis testing and with the help of SPSS version 21 application. The results showed that the professionalism of the work apparatus 59.6% was not good. the quality of public service 59.16% is not good. Factors that influenced the professionalism of work 60.32% were unfavorable including 31.4% proficiency, 58.6% readiness, 60% responsibility, 61.2% discipline, and 60.4% employee attitude. This shows the Effect of Professional Workers' Apparatuses on the Quality of Public Services at the Anabannae Village Office in Pitu Riawa Subdistrict is 59% of the 100% expected results, which are classified as "not good".

2021 ◽  
Vol 9 (1) ◽  
pp. 9-17
Author(s):  
Herawati Herawati ◽  
Lukman Lukman ◽  
Abdul Razak Useng

This study aims to determine the accountability of public services to the management of village funds in the village of Bulo Wattang, Panca Rijang District, Sidenreng Rappang Regency. The population of this study was 360 households using the Slovin formula to obtain a sample of 78 households. The sampling technique used is random sampling. This type of research is quantitative descriptive. Data collection techniques are observation, library research and questionnaires. Data analysis techniques using descriptive analysis, data quality tests (validity and reliability), classic assumption tests, linear regression and hypothesis testing with the help of SPSS 21.0 with a measurement scale using a Likert Scale. The results showed that the accountability of public services affects the management of village funds by 53% while the results of the analysis of village fund management data by 58.55% with a less good category while the relationship of public service accountability with the management of village funds amounted to 0.710 categorized a strong relationship, which in providing public services quality by applying one of the principles of accountable government can increase the success of village fund management.


2021 ◽  
Vol 9 (1) ◽  
pp. 18-27
Author(s):  
Suraswati Suraswati ◽  
Kamaruddin Sellang ◽  
Monalisa Ibrahim

This study aims to determine the effect of Organizational Communication on the Work Effectiveness of Apparatus in the Arateng Village Office, Sidenreng Rappang District. The population of this study was 2,133 people and a sample of 32 people. The sampling technique used is saturated samples. This type of research is quantitative descriptive. Data collection techniques are observation, interviews, library research and questionnaires. Data analysis techniques using descriptive analysis, data quality tests (validity and reliability), classic assumption tests, linear regression and hypothesis testing.The results showed that organizational communication 62.68% influential categories include wise and politeness 61.8%, feedback acceptance 63%, information sharing 60%, giving information assignments 66.8%. reduce task uncertainty 61.8%. work effectiveness 61.4% influential categories include the quantity of work 61.8%, work quality 62.4%, time utilization 60.%. The factors that influence organizational communication 58.26% are quite influential include horizontal communication 62.4%, diagonal communication 56.2%, vertical communication 56.2%. This shows the effect of Organizational Communication on the Effectiveness of Workers in the Arateng Village Office Sidenreng Rappang District is 61% of the 100% expected results, which is classified in the category of "influence".


2020 ◽  
Vol 8 (2) ◽  
pp. 139-147
Author(s):  
Ayu Angreani ◽  
Herman Dema

Abstract   This study aims to determine the government's accountability for public services in Bola Bulu Village, Pitu Riase District, Sidenreng Rappang Regency. The population of this study was 35 people and a sample of 35 people. The sampling technique used is a saturated sampling (census). This type of research is a quantitative descriptive. Data collection techniques are observation, interviews, library research, and questionnaires. Data analysis techniques use statistics. The results showed that government accountability was 60% less good, covering 57% law, 66% honesty, 55% managerial, 61% program, 56% policy, and 64% financial. While public services 65% are good, covering simple 58%, clear 58%, security 68%, open 73%, efficient 66%, economical 67%, and justice 63%. This shows that the government's accountability for public services in Bola Bulu Village, Pitu Riase District is 62% of the 100% expected result, which is classified as "good".   Keywords: Government Accountability and Public Services


Jurnal Ecogen ◽  
2019 ◽  
Vol 1 (4) ◽  
pp. 925
Author(s):  
Aulia Agusatria ◽  
Abel Tasman

This study aims to analyze the factors forming the marketing mix at BNI Syariah customers in Padang Branch. This type of research is quantitative descriptive. The population of this research is customers of Islamic banks in the city of Padang with a sample of 100 customers obtained using Slovin formula. The sampling technique is accidental sampling. Research data are primary data collected by questionnaire. Instrument testing uses validity and reliability tests. Data were analyzed by descriptive analysis and factor analysis. The results of the study showed that of the eight factors there were six factors that influence the form of the marketing mix for customers of the BNI Syariah branch of Padang Branch.Keyword: Marketing Mix


2020 ◽  
Vol 8 (3) ◽  
pp. 198-206
Author(s):  
Fitri Handayani ◽  
Erfina Erfina ◽  
Pratiwi Ramlan

Competence of human resources on the quality of public services in the Maddenra Village Office, Kulo District, Sidenreng Rappang Regency and to determine the factors that influence human resource competence in the Maddenra Village Office, Kulo District, Sidenreng Rappang Regency. The population of this study was 2,095 people. Samples were 95 people. The sampling technique used is Purpossive Sampling. This type of research is quantitative descriptive. Data collection techniques used were observation, interviews, questionnaires and literature study. The data analysis technique used is descriptive statistics and with the help of SPSS application version 21. The results showed that the Human Resources Competence at the Maddenra Village Office with a percentage of 58.16% was in the unfavorable category. The quality of public services at the Maddenra Village Office with a percentage of 58.30% is in the poor category. Based on the value of t count> t table or 9,855> 1,989, then H0 is rejected, it means that Human Resources Competence has a significant effect on the Quality of Public Services in the Maddenra Village Office, Kulo District, Sidenreng Rappang Regency with a percentage contribution of 51.1% influence. Factors that Influence Human Resources Competence: a. Internal factors: 1) Employees in improving service capability 58%. 2) The ability of employees to anticipate public complaints 59%. 3) Increased employee use of computers 56%. b. External factors: 1) Government attitudes towards human resource support 59%. 2) Community involvement in improving services 57%. 3) employee training to support technology development 51%. Based on the description above, it can be concluded that the factors that influence the Competency of Human Resources in the Office of Maddenra Village with a percentage of 56.67% are in the unfavorable category.


Author(s):  
Listriyanti Palangda ◽  
Joubert M Dame

This study aims to determine the application of the principles of good governance, the quality of public services, and the effect of applying the principles of good governance on the quality of public services at the Makassar City Land Office. This research is a quantitative descriptive study using incidental sampling techniques. The data was collected by using a questionnaire, conducting interviews, observation, and documentation. The data analysis technique used is descriptive statistical analysis and inferential statistics (product moment correlation test) using the SPSS 18 application. The results of the descriptive analysis show that the application of the principles of good governance and the quality of public services at the Makassar City Land Office belongs to the good category in terms of indicator measuring the variable. The result of the product moment correlation analysis shows that the effect of the application of the principles of good governance governance on the quality of public services is 0.790, which is positive, which means that the level of influence is in the strong category.


Author(s):  
Maryam Salampessy ◽  
Matheus Rumaratu

This study aims to determine the quality of public services at the Ambon City’s Population and Civil Registration Service Offices, and the dimensions of employee professionalism which are supporting and inhibiting factors for improving the quality of public services at the Ambon City’s Population and Civil Registration Service Offices. The data was collected in this study were analyzed using descriptive qualitative analysis techniques through steps, or components of interactive model data analysis. Data collection techniques used through this research are interviews, observation and documentation. The results of this study indicate, the level of quality of public services by the administering apparatus of the field of population administration and civil registration at the Ambon City’s Population and Civil Registration Service is in sufficient condition, this is a contribution of the employee's work professionalism factor.


2020 ◽  
Vol 8 (3) ◽  
pp. 47-53
Author(s):  
Basmiati Jufri Jufri

Abstract This study aims to determine the level of women's participation in the administration of village governance and the factors that influence the level of women's participation in the administration of the village of Bulucenrana. The population of this study was 1,231 families and a sample of 92 households. The sampling technique used is Purpossive Sampling. This type of research is quantitative descriptive. Data collection techniques are observation, interviews, library research and questionnaires. Data analysis techniques use statistics with helped SPSS v.16. The results showed that the participation of women 56% was not good consisting of money participation 59%, participation of property 59%, participation of personnel 56%, participation of skills 49%, participation of ideas 58%, and also social participation 57%. The implementation of Village Government 54% is not good consisting of services 61%, empowerment 50%, and development 52%. Based on SPSS v.16 using the regression formula, the economic aspects of 22%, socio-cultural aspects 41%, geographic aspects of the region 81% affect the level of women's participation in the administration of the Village Government of Bulucenrana.   Keywords: Women's Participation and Implementation of Village Government  


2020 ◽  
Vol 1 (1) ◽  
pp. 8-13
Author(s):  
Ngainul Mardiah ◽  
Lucy Fridayati

This research aims to describe and determine how entrepreneurial readiness of the Faculty of Tourism and Family Welfare Department of Padang State University. This type of research is a quantitative descriptive . The population of this research is the students Department of Family Welfare Education Study Program of family welfare berjumlah122 students. Sampling techniques using the proportional Random Sampling technique amounted to 55 students. The data collection technique is to disseminate the questionnaire (questionnaire) that has been proven validity and reliability. Further data is analyzed through descriptive analysis with the method of categorizing assessments based on average score and percentage assessment. The results showed that the respondents ' readiness for entrepreneurship of the Family Welfare Department students overall amounted to 56% in medium category. Further entrepreneurial readiness is reviewed from personality indicators of 51% by medium category, motivation indicator at 53% with medium category, personality indicator by 58% with medium category and knowledge indicator of 51% Medium category.


2020 ◽  
Vol 1 (1) ◽  
pp. 1-7
Author(s):  
Nabila Ikrima Jeklor Putri ◽  
Lucy Fridayati

The study aims to describe and to know the profile of soft skills and hard skills of the college students to enter the work field. The type of research is quantitative descriptive research. The population of this research is the students of padang state university family welfare education study program totally 49 people. The sampling technique is total sampling that taking the entire population. The technique of collecting data is by transferring a questionnaire (Questionnaire) using Likert scale that has been tested for validity and reliability. The data were analyzed through descriptive analysis with the categorization method. The results of the study is the soft skills and hard skills profile of college students to enter the work field that included in high category are indicators of work ethics, collaboration, discipline, related to norms and the medium category are indicators of speaking skills and confidence.


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