IMPACT OF BUSINESS COMMUNICATION ON ORGANIZATIONAL PERFORMANCE IN NIGERIAN COMPANIES

2012 ◽  
Vol 02 (01) ◽  
pp. 16-26
Author(s):  
Udegbe, Scholastica Ebarefimia ◽  
Udegbe, Maurice Inedegbor ◽  
Ogundipe Kehinde Ahmed ◽  
Akintola Omobola Ganiyat ◽  
Kareem Rashdidat
Keyword(s):  
Organizational Performance ◽  
Reliability And Validity ◽  
Business Communication ◽  
Survey Method ◽  
Test Analysis ◽  
Validity Data ◽  
Research Instrument ◽  
Service Companies ◽  
Research Findings ◽  
The Impact

The purpose of this study was to investigate the impact of business communication on organizational performance in Nigerian companies. In business, message is conveyed through various channels of communication, including internet, print (publication), radio, television, etc. Whether or not significant change(s) results in the performance of an organization as a result of business communication is yet to be empirically established. This study, therefore, was carried out to investigate the relationship between business communication and organizational performance in Nigeria (a less developed economy) using a contextualized and literature based research instrument to measure the application of the investigated “constructs”. Using the survey method, the study obtained sample data from 100 small and large manufacturing and service companies operating in Lagos State of Nigeria. The research instrument showed encouraging evidence of reliability and validity. Data were analyzed using descriptive statistics, percentages and t- test analysis. The study found that effective business communication is emphasized to a reasonable extent in the surveyed Nigerian companies. However, the ‘level of emphasize’ is a question of degree. It was also found that the extent of practices of effective business communication, were related to the category of business (service versus manufacturing) and its size. The research findings are limited to some extent by the confounding effect of variations within and between industry types of firm and industry sectors, and the use of respondents’ own-assessments of performance. The established research beyond the usual context of developed western economies, and thereby, potentially contains some lessons for practitioners and researchers in other developing countries.

Mediating Effect of Organizational Commitment Between Islamic Human Resource Practices and Organizational Performance Among Islamic Banks of Bangladesh

2018 ◽  
Vol 15 (2) ◽  
pp. 54-65
Author(s):  
Bablu Kumar Dhar ◽  
Rosnia Masruki ◽  
Mahazan Mutalib ◽  
Hatem Mohammed Rahouma ◽  
Farid A. Sobhani ◽  
...  
Keyword(s):  
Organizational Commitment ◽  
Organizational Performance ◽  
Human Resource ◽  
Structural Equation ◽  
Stock Exchange ◽  
Reliability And Validity ◽  
Mediating Effect ◽  
Islamic Banks ◽  
Hr Practices ◽  
The Impact

This paper aims at exploring the impact of Islamic human resource (HR) practices on organizational performance though organizational commitment. Data were collected from randomly selected 170 branch managers of six Islamic Banks listed on Dhaka Stock Exchange of Bangladesh. After collecting data, descriptive analysis and structural equation model were done to examine reliability and validity of the model. By analysis, the study finds that Islamic HR practices have more significant impact on organizational performance though organizational commitment rather than the direct effect of Islamic HR practices to organizational performance. The findings of the study advocate that Islamic banks should emphasize more on Islamic HR practices and organizational commitment to uphold their organizational performance.

scholarly journals The Influence of Leadership Style, Competency and Compensation on Employee Performance and Its Impact on Organizational Performance in Kementerian Pertanian

FOCUS ◽  
2020 ◽  
Vol 1 (1) ◽  
pp. 28-42
Author(s):  
Sugito Efendi ◽  
Suwardi Suwardi
Keyword(s):  
Organizational Performance ◽  
Leadership Style ◽  
Structural Equation ◽  
Research Method ◽  
Quantitative Methods ◽  
Employee Performance ◽  
Equation Modeling ◽  
Survey Method ◽  
Directorate General ◽  
The Impact

This study aims to analyze the influence of leadership style, competence, compensation on employee performance and the impact on organizational performance on the employees of the Directorate General of Agricultural Infrastructure and Facilities. This study used a survey method by distributing questionnaires to employees of the Directorate General of Agricultural Infrastructure and Facilities. As the respondent. This research method uses quantitative methods with technical analysis of Structural Equation Modeling (SEM) with the AMOS version 22 application. The research sample used in this study were 158 respondents. The results showed that leadership style, competence and compensation directly had a positive and significant effect on employee performance. Leadership style, competence and compensation directly have a positive and significant effect on organizational performance. Leadership style, competence and compensation indirectly have a positive and significant effect on organizational performance through employee performance.

scholarly journals The Influence of Information Interaction Behavior on Value Co-Creation Business Model of Online Education Enterprises Performances from the Perspective of Supply Chain

2021 ◽  
Vol 2021 ◽  
pp. 1-9
Author(s):  
Jingjing Lv ◽  
Nan Wang ◽  
Shaoxin Xiang
Keyword(s):  
Supply Chain ◽  
Online Education ◽  
Business Model ◽  
Questionnaire Survey ◽  
Positive Impact ◽  
Reliability And Validity ◽  
Survey Method ◽  
Information Interaction ◽  
And Performance ◽  
The Impact

This paper analyzes the impact of information interaction ability on the value co-creation business model of online education enterprises from the perspective of supply chain. Integrate the perspective of supply chain and summarize the content of supply chain capability and performance. This paper analyzes the connotation and shortcomings of information interaction ability, combines the connotation of value co-creation to maximize the advantages of information interaction, assumes the impact of information interaction on value co-creation through questionnaire survey method, uses software to analyze the reliability and validity of data, and proves that the data are reasonable. Information interaction has a positive impact on the value co-creation business model of online education enterprises.

Evaluation of knowledge management practices - a leather industry context

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Srinivasan P.
Keyword(s):  
Knowledge Management ◽  
Structural Equation Modeling ◽  
Organizational Performance ◽  
Structural Equation ◽  
Influential Factor ◽  
Equation Modeling ◽  
Survey Method ◽  
Leather Industry ◽  
Content Type ◽  
The Impact

Purpose The purpose of this paper is to analyze the impact of knowledge management (KM) in terms of organizational performance using structural equation modeling. To enhance organizational performance, KM is used as a powerful strategic tool. The factors such as management commitment, leadership and organizational culture are the KM enabler’s conditions, and the step processes of KM are knowledge capture, creation, organizing/storing and transfer, and through this, KM is analyzed on organizational performance in the context of leathers manufacturing company. This study constructs with questionnaire consist of 34 variables. Design/methodology/approach There are about 101 samples that were collected through the questionnaire survey method in the leather companies in Ranipet. The data were collected from executives and associates in the leather companies. Data were analyzed using the SPSS tool and SMART PLS tool used for framing a research model and the hypothesized relationships were tested through partial least squares structural equation modeling technique. Findings The finding of this study is mandatory to implement a structured KM practice in the leather companies. Application of KM is quite an impact on organizational performance, which leads to profitability and productivity. Originality/value This is the first paper to empirically investigate the KM enablers, process and support for the role of KM practices at leather industry. Further, the positioning of KM practices as a strategic competitive tool can be considered as an influential factor to organizational performance.

Scale development and validation for measuring business-to-business Wasta relationships

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ron Berger ◽  
Bradley R. Barnes ◽  
Avi Silbiger
Keyword(s):  
Relationship Satisfaction ◽  
Organizational Performance ◽  
Multinational Enterprises ◽  
Developing Economies ◽  
Arab Countries ◽  
Content Type ◽  
Research Instrument ◽  
Business People ◽  
Relationship Performance ◽  
The Impact

Purpose Managers of multinational enterprises (MNEs) from developed economies are often cautious to understand the cultural environment where they do business. This is predominantly true in developing economies, and even more so in certain Arab countries where MNEs have limited knowledge and experience. The purpose of this study is to report on the development of a research instrument that is applicable to Arab business culture, following the 2011 Arab Spring. The investigation draws on data from three different groups of people, i.e. leaders (business professors and leading politicians), business people and postgraduate business students, all of Palestinian nationality. The article examines the Arabic culturally based business structure called Wasta, a system that relies on social networks and the reciprocal exchange of favors. A research instrument is developed to measure three dimensions of Wasta across these three different groups of people and examines their influence on relationship satisfaction and organizational performance. The findings reveal that the groups are affected differently by these dimensions and see different utility in Wasta. Such insights may be useful for MNE practitioners when entering Arab countries, when seeking to employ younger Arabs and when partnering with Arab businesses or dealing with government officials. Design/methodology/approach Research paper Findings This study has focused on the impact of Wasta on relationship satisfaction and on relationship performance for three different groups of individuals: business people, students and leaders. It was hypothesized that higher levels of each component of Wasta would contribute positively to relationship satisfaction, and that the latter would in turn lead to higher relationship performance. Findings generally supported these hypotheses with some variations among groups. Furthermore, it was predicted that the model would be relevant to all three groups, but would be structured differently reflecting their different views of business. The findings of this study help answer our research question about the socio-economic, cultural and political factors that influence the business process involving Arab and non-Arab business managers. Originality/value Original paper

scholarly journals Saiz Organisasi Berperanan Sebagai Moderator Antara Amalan Piawaian Halal Dan Prestasi Organisasi (Size Of Organisation as A Moderating Factor in The Practice of Halal Standard and Performances)

2021 ◽  
Vol 8 (3) ◽  
pp. 29-49
Author(s):  
Nuruh Hudani Md Nawi ◽  
Puteri Hayati Megat Ahmad ◽  
Habibie Ibrahim ◽  
Baharudin Othman
Keyword(s):  
Organizational Performance ◽  
Internal Control ◽  
Reliability And Validity ◽  
Survey Method ◽  
Organizational Size ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Halal Food ◽  
A Chain ◽  
The Relationship

This study aimed to examine whether organizational size plays a role as a moderator of the relationship between    halal standards practices and organizational performance. The study was also conducted to look at organizational performance differences for multinationals and medium-sized enterprises among halal food entrepreneurs in Malaysia. A total of 241 organizations through the Internal Halal Committee for the multinational (n = 69) and medium-sized enterprises (n = 172) in Malaysia were involved as respondents in the cross-sectional survey method using selected survey tools. Reliability and validity of the questionnaire were performed and cronbach's alpha values were within the generally accepted range (0.87 to 0.94). The data were analyzed using IBM Statistical Package For Social Science (SPSS) software version 21.0 The study findings show that i) organizational size acts as a moderator between the relationship between halal standard practices for halal operations and organizational performance; ii) significant differences in organizational performance for multinationals and medium-sized enterprises. Studies have found that organizational performance is influenced by a chain that interacts with each other starting from input, which then translates into process and ultimately results that are also supported by internal control of the organization. Indeed, the aspect of the practice of halal standards should be given attention by all parties in making Malaysia a halal hub that remains international. At the same time, further studies on halal food should also take into account the scope, methodology and respondents of the research involved in developing knowledge in this area.

Employee Competencies as Predictors of Organizational Performance: A Study of Public and Private Sector Banks

2020 ◽  
Vol 45 (4) ◽  
pp. 416-432
Author(s):  
Mohammad Salman ◽  
Showkat Ahmad Ganie ◽  
Imran Saleem
Keyword(s):  
Private Sector ◽  
Organizational Performance ◽  
Structural Equation ◽  
Banking Industry ◽  
Reliability And Validity ◽  
Cross Sectional ◽  
Public And Private ◽  
Employee Competencies ◽  
Public And Private Sector ◽  
The Impact

Drawing on the resource-based view, this paper seeks to examine the influence of employee competencies on organizational performance using a sample of 325 managerial and non-managerial employees working in Indian public and private sector banks. The study employed a cross-sectional research design, and the data were collected through a structured questionnaire using convenience sampling. Confirmatory factor analysis was used to check the reliability and validity of the dimensions, and the proposed hypotheses were tested by using structural equation modelling. The results indicated a positive and significant impact of selected employee competencies on organizational performance except for self-competence, which showed an insignificant and negative effect. The study is of immense potential to help policy and decision-makers of the Indian banking industry to develop and implement strategies for improving employee competencies, which, in turn, are instrumental in enhancing organizational performance. This study is a unique attempt to examine the impact of various employee competence dimensions on organizational performance, particularly in the Indian banking industry.

Effect of Change Agent’s Leadership style on Successful ERP Implementation and Firm Performance Empirical Evidence

2021 ◽  
Vol 12 (4) ◽  
pp. 0-0
Keyword(s):  
Firm Performance ◽  
Organizational Performance ◽  
United Arab Emirates ◽  
Leadership Style ◽  
Online Survey ◽  
Survey Method ◽  
Snowball Sampling ◽  
Erp Implementation ◽  
Cross Sectional ◽  
The Impact

The study aims to measure Change Agent’s Leadership style on successful ERP Implementation and Organizational Performance. The data was collected through a self-administered questionnaire from 290 employees working in 14 knowledge-based companies in United Arab Emirates with a response rate of 69.04%. The study uses cross sectional research design with snowball sampling method and data were collected using online survey method. Some of the findings include, all the three leadership styles (transformational, transactional, and laissez-faire) significantly contribute to ERP implementation success and in turn impacts Firm Performance. Transformational leadership style of change agent is found to have highest impact on Firm Performance with ERP implementation acting as a partial mediator. Present study opened the doors by linking leadership style with ERP implementation towards multidimensionality of change agent’s reach not being limited to some aspects. Practitioners can use the insights in understanding the impact of change agent’s deployment in organization.

scholarly journals Understanding the Drivers of Cloud-Based Service Adoption and Their Impact on the Organizational Performance

2020 ◽  
Vol 28 (1) ◽  
pp. 56-85
Author(s):  
Prerna Lal ◽  
Sangeeta Shah Bharadwaj
Keyword(s):  
Technology Acceptance ◽  
Organizational Performance ◽  
Diffusion Of Innovation ◽  
Structural Equation ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Relative Advantage ◽  
Survey Method ◽  
Perceived Ease Of Use ◽  
The Impact

This study aims to understand the drivers of cloud-based services (CBS) adoption and its impact on the performance of Indian organizations. The conceptual model was developed using diffusion of innovation theory, technology-organization-environment framework, transaction cost economics, technology acceptance model, and balanced scorecard model. This quantitative study collected data from IT experts of 334 Indian organizations using questionnaire survey method. Data analysis using structural equation modelling reveals that among six identified drivers, credibility of cloud service provider has the strongest impact on the decision to adopt CBS, followed by top management attitude, economic flexibility, perceived usefulness, and relative advantage. While perceived ease of use of the CBS was found statistically not significant. Conversely, the impact of CBS adoption was found strongest on the financial performance of the organizations. Further, CBS's adoption drivers and their impact on performance vary significantly on the basis of age and size of the organizations.

scholarly journals The Impact of HR Analytics Building Blocks’ On Organizational Triple Bottom Line: A Conceptual Paper

2021 ◽  
Vol 9 (2) ◽  
pp. 49-62
Keyword(s):  
Middle Managers ◽  
Oil And Gas ◽  
Triple Bottom Line ◽  
Building Blocks ◽  
Survey Method ◽  
Validity And Reliability ◽  
Bottom Line ◽  
Service Companies ◽  
Conceptual Paper ◽  
The Impact

Although the importance of HR Analytics in literature and practice is elevating however the paradox still exists. The articles addressing HR Analytics are still quite limited that resulted in sparse evidence on the topic. Consequently, this is a conceptual paper that aims to figure out if there is a relationship between HR Analytics Building Blocks’ and Organizational Triple Bottom line. The study will be using quantitative data through a survey method and a structured survey questionnaire that will be distributed among middle managers of oil and gas service companies operating in the upstream sector in Egypt. The collected data will be analysed using the Structure Equation Modelling (SEM). All kinds of tests will be conducted in order to assure the validity and reliability of the measure.

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