scholarly journals An Analysis of Implementing Total Quality Management in Education: Succes and Challenging Factors

2020 ◽  
Vol 10 (2) ◽  
pp. 44
Author(s):  
Arie Wibowo Khurniawan ◽  
Illah Sailah ◽  
Pudji Muljono ◽  
Bambang Indriyanto ◽  
M. Syamsul Maarif

Quality of education nowadays isthe main concern for those who are involved and plunge into education. In recent years, TQM has been applied in the world of education to improve the quality of education since it is believed as an effective management philosophy for dynamic improvement, customer satisfaction, and organizational excellence. However, this notion has begun to be developed in the manufacturing sector. Therefore, this study used a qualitative approach through extensive literature to provide a better comprehension in implementing TQM in education. This research is expected to conclude the crucial factors supporting the successful implementation of TQM in education to reach the advantage of its application maximally. This paper also discussed the challenges faced in implementing TQM in education so that schools can take appropriate steps when actively implementing TQM in education. Besides, we explained about the implementation of TQM in Indonesia, particularly in vocational schools.

1991 ◽  
Vol 6 (2) ◽  
pp. 63-67
Author(s):  
B. Henderson-Sellers

The object-oriented (OO) approach to building information systems, if applied correctly, can greatly enhance the quality of the finished software product. This emphasis on greater quality is paralleled by the management philosophy known as Total Quality Management (TQM). Based on the common theme of ‘quality’, parallels are drawn between the OO and TQM philosophies in order to optimize on the benefits to quality software engineering offered by the object-oriented approach.


2021 ◽  
Vol 6 (1) ◽  
pp. 97-124
Author(s):  
Poetri Leharia Pakpahan ◽  
Wiji Hidayati

One of the improvements in the quality of education is the fulfillment of the needs for facilities and adequate, quality, and ready-to-use educational infrastructure. So as for the impact of the lack of proper infrastructure of school institutions, namely that it can reduce student achievement in learning activities, especially in class. Therefore, to improve the quality of education in schools, management of facilities and infrastructure is needed to meet the needs of the student learning process at school. This study aims to determine the implementation of total quality management in improving the quality of infrastructure in schools. This research using library research with analytical study methods (library research), namely research carried out using a library alias literature, either in the form of notes, books, journals, or reports of previous research results. The analytical study used is content analytical and analytical descriptions of total quality management to improve infrastructure at school. The results of this study indicate that the facilities and infrastructure at the school are inadequate standards. Therefore, the use of infrastructure in the learning process must also be improved, as an increase in service quality continuously meets the reality and expectations for customers.


2017 ◽  
Vol 4 (01) ◽  
Author(s):  
Feliks Anggia B.P

This study talks about the Effect of Total Quality Managemet Factors on Improvingthe Quality of Secondary School Education in Surabaya. The research population is allteachers of Senior High School who have worked for 5 years at least. A sample of 150Teachers.Result of research: 1). From result of test "F" that variable = X1 = quality dimension; X2= Focus on learners; X3 = Leadership; X4 = Sustainability Improvement and X5 = HumanResource Management simultaneously influence Educational Quality Improvement, this issupported by the value of R Square (R²) of 0.752 and F = 9.589 with Sig = 0.001 <= 0.05.2). From the result of t test (partial test), it can be concluded that from the 5 variables thathave partial influence is the Variable The quality dimension has the effect of 20.1% to theimprovement of the Quality of Education, and has the contribution value on the change ofEducation Quality improvement equal to = 4.1%. Variable X3 = Leadership has influenceof 33.1% to the improvement of Education Quality, and has contribution value on changeof Education Quality improvement = 11.0% with value of Sig 0.000 <= 0.05. TheContinuous Improvement Variable has an influence of 18.4% on the improvement ofEducation Quality h, and has contribution value on the change of Education Qualityimprovement in Surabaya State High School equal to = 0.034% with value of sig 0.000 <=0.05.Keywords: Total Quality Managemet, Quality Improvement of Education.


2017 ◽  
Vol 14 (2) ◽  
Author(s):  
Hilmi Fauzi

The issue of improving the quality of education has always been the focusof the various stakeholders in education. One of the objectives is to prepare learning outcomes (LO) that have competitiveness with their competitors. In addition, also to prepare the LO has the power sanding so that it can be in harmony with the era that has entered this disruptive era. The paper is intended to see how the policy relevance of the government to address the problem. The author uses a management approach in reviewing existing data. This paper uses literature review and is reinforced with data from the field. The results of this paper are several facts - including the following alternative facts: the government through the Ministry of Education with the policy of Curriculum 2013 and Kemenristek Dikti through the Presidential Decree on the Indonesian National Qualification Framework (KKNI) began to make efforts to improve education. There is a paradigm shift, previously focused only on cognitive development, or already towards the affective and psychomotor spheres but still very minimal, and unstructured evaluation, is now more systematic to achieve not only the cognitive, but affective, psychomotor sphere by considering multiple intelligence. Based on these facts it can be concluded that there is a match between education and community needs, so that the crisis of moral decadence, the competence of hope can be overcome. On the same side, the 2013 curriculum is nothing but a government instrument to control the quality of education that is oriented towards quality assurance. Finally, the government -designed education is expected to encourage LOs capable of competence, competitiveness and sanding power that is in harmony with the times. Isu perbaikan mutu pendidikan selalu menjadi fokus dari pelbagaipemangku kepentingan dalam pendidikan. Salah satu tujuannya adalahuntuk penyiapan learning outcomes (LO) yang mempunyai daya saingdengan kompetitornya. Selain itu, juga untuk menyiapkan LO mempunyaidaya sanding sehingga dapat selaras dengan zaman yang sudahmemasuki era disruptif ini. Tulisan ditujukan untuk melihat bagaimanarelevansi kebijakan yang diambil pemerintah untuk mengatasipermasalahan tersebut. Penulis menggunakan pendekatan manajemendalam mengulas data yang ada. Tulisan ini menggunakan kajian pustakadan dikuatkan dengan data dari lapangan. Hasil dari tulisan ini adalahbeberapa fakta –termasuk di dalamnya fakta alternatif sebagai berikut:pemerintah melalui Kementerian Pendidikan dengan kebijakan Kurikulum2013 dan Kemenristek Dikti melalui Kepres tentang Kerangka KualifikasiNasional Indonesia (KKNI) mulai melakukan usaha perbaikan pendidikan.Ada pergeseran paradigma, yang sebelumnya hanya terfokus padapengembangan kognitif, atau sudah menuju ranah afektif dan  psikomotor namun masih sangat minim, dan evaluasi yang tidak terstruktur, saat ini lebih sistematis untuk mencapai tidak hanya ranah kognitif, namun afektif, psikomotor dengan mempertimbangkan multiple intelegence. Berdasarkan fakta tersebut dapat disimpulkan bahwasannya sudah ada kesesuaian antara pendidikan dengan kebutuhan masyarakat, sehingga krisis dekadensi moral, kompetensi harapannya dapat diatasi. Pada sisi yang sama ;kurikulum 2013 tidak lain sebagai instrumen pemerintah untuk mengkontrol mutu pendidikan yang beorientasi pada jaminan mutu. Terakhir, pendidikan yang didesain pemerintah diharapkan mampu mendorong LO yang mampu mempunyai kompetensi, daya saing dan daya sanding yang selaras dengan zamannya.


2021 ◽  
Vol 1 (1) ◽  
pp. 69-78
Author(s):  
Lailatul Azizah ◽  
Silvia Witri

Improving the quality of education is a problem that is still experienced by many educational institutions. To improve the quality of education, institutions need a system to help achieve quality education quality. So this study aims to analyze the application of Total Quality Management in the school accreditation program as an effort to improve the quality of education. This research is a literature study by taking data from several books and literature. This data collection technique uses documentation techniques and data analysis techniques using critical analysis which is interesting from several research documents. The results of this study indicate that improving the quality of education is carried out by implementing Total Quality Management. Total Quality Management is carried out by continuous improvement, determining quality standards, changing culture, changing organizations, maintaining relationships with customers and focusing on customer satisfaction. and have a commitment to change.


2021 ◽  
Vol 5 (1) ◽  
pp. 101
Author(s):  
Mercy Hosang ◽  
Deitje A. Katuuk ◽  
Viktory N.J. Rotty ◽  
Jeffry S.J. Lengkong

The implementation of total quality management is applied to every educational institution as an effort to improve the quality of education. In this case, it is important to carry out management functions in each educational institution. This article discusses the implementation of total quality management in educational institutions to seek to improve the quality of education in achieving a quality standard in education. Every educational institution should show better quality and be able to compete. This is intended so that educational institutions continue to gain the trust of the public and stakeholders. To continue to get this, it must be improved continuously, both physically and non-physically. So as to make a quality educational institution and guaranteed quality. There are several main things that need to be considered in implementing total quality management in the world of education, namely: continuous quality improvement; determine quality standards, cultural change; changes in the organization; and maintain relationships with other agencies and customers and evaluate the system if anything is not appropriate


2017 ◽  
Author(s):  
Behnam Neyestani ◽  
Joseph Berlin P.

Total quality management (TQM) is a management philosophy that emphasizes on non-stop quality improvement within all aspects of the organizations. Its main aims are to satisfy customers and survive in the market. Thus, it is very vital to specify the factors that cause implementing TQM successfully. Specially, the identification of the TQM critical success factors (CSFs) is more important in the construction firms than other industries, because the majority of construction organizations are confusing related to TQM CSFs, and often they do not develop a proper framework with right and essential factors for TQM implementation. Numerous studies showed construction companies usually fail to implement TQM and achieve performance excellence at project and enterprise levels. The main purpose of this study is to determine these factors as critical success factors of TQM implementation in construction industry. For this aim, the study carried out an extensive literature review to specify the most frequently used CSFs from TQM frameworks of 37 empirical studies in different industries, in order to propose a set of appropriate TQM CSFs. So, Pareto analysis was employed to analyze comprehensively the 37 TQM frameworks. Finally, the findings of this study revealed the seven CSFs, which are as most vital elements in developing an effective model for successful TQM implementation in construction industry.


2019 ◽  
Author(s):  
Rivanur Sarah ◽  
Hade Afriansyah ◽  
Rusdinal

Total Quality Managemen (TQM) in Educational is an effort to improve the quality of education by making continuous and continuous improvements that are customer oriented by involving all members of the organization.In implementing of Total Quality Management (TQM) will face obstacles, because TQM is something new in education. But these obstacles can be overcome by a high commitment attitude that must be shared by all members of the organization. These commitments are long-term


2020 ◽  
Vol 5 (1) ◽  
pp. 1
Author(s):  
Salma Nur Azizah Rahmawati ◽  
Achmad Supriyanto

The relationship between leadership and teamwork with the implementation of total quality management is a very significant relationship. Leadership an important role in the success of an organization. Leadership is based on the nature of someone who is able to change others to achieve a goal. In addition, teamwork also influences the organization's success. The purpose of this study was to determine the effect of leadership and teamwork in improving the quality of education in Indonesia. This research uses literature study methods from various journals. The results of the research are facts about the importance of leadership and teamwork in implementing total quality management.


Author(s):  
Issa Mahmoud Shehabat ◽  
Mohammad Berrish

Resulting from the development of management theory in the past few years, knowledge management has emerged, which is identifying information of value and how to use it well, as well as understanding cognitive assets of an organization and how to exploit them. Knowledge management is important and necessary for the survival of an organization and its superiority. It can be integrated into the philosophy of total quality management to play a role in the development of the basis of performance of modern organizations. The total quality management philosophy seeks to achieve customer satisfaction through the commitment of the leadership of an organization and its workers by a process of continuous improvement of the quality of performance in various aspects of an organization. This chapter aims to identify the integration between knowledge management and total quality management, when applied to public Jordanian universities as a sample for the study. The chapter found the presence of integrity and a strong correlation between knowledge management and total quality management.


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