scholarly journals Examining New Product Financial Performance Through Marketing Intelligence Quality, Customer Interaction Capabilities and Customer-Centric Commitment on Jordan’s Micro Retail Fashions

2018 ◽  
Vol 10 (2) ◽  
pp. 95
Author(s):  
Akif Yousef Al-Zyadat ◽  
Ayed Al-Zyadat

The purpose of this paper is to examine and test the mediator of customer interaction capabilities in relationship with quality market intelligence (MIQ) and customer centric commitment (CCC) with the new products performance (NPP). This paper chooses 184 micro retail fashions and examines the relationship of MIQ, CCC with CIC and NPP. The findings indicate that MIQ only affects the NPP, while the CCC is not. Nonetheless, CIC actually mediate the relationship between MIQ and CCC with NPP. By examining the diverse learning literature market, CRM, NPD and entrepreneurship, this paper offers a unique analysis on the quality of market intelligence and customer centric commitment and their impact on customer interaction capability and performance of new products. Conceptual and empirical discussion results to extend previous research on market orientation culture on SMEs.

Author(s):  
Ja-Shen Chen ◽  
Russell K.H. Ching

In recent years, e-business has emerged as a mainstream business practice for engaging in global markets. To gain a competitive advantage in these highly competitive markets, many business organizations have turned to customer relationship management (CRM), an integrated system that draws upon the strengths of IT, to allow them to gain greater insights into their customers’ needs. This study examines the relationship of information technology (IT) intensity and organizational absorptive capacity to CRM practices and performance. Data collected through a survey of Taiwanese financial service companies generally suggest that CRM practices mediate the effects of IT intensity and organizational absorptive capacity on CRM performance. Thus, it behooves organizations that seek to compete in global markets to invest in developing both their IT infrastructure and organizational absorptive capacity, and apply these resources toward building their marketing intelligence and innovating products and services that meet their customers’ needs and expectations.


2021 ◽  
Vol 2021 ◽  
pp. 1-14
Author(s):  
Shakir Karim ◽  
Zaheeruddin Asif

The quality of tasks performed by a crowd worker is questionable. Most of the workers are lost if their first work is of low quality, which may influence them to acquire future work in crowdsourcing. Research has highlighted that workers either lack motivation or capability. However, the integrative perspective of capability and motivation in current crowdsourcing research is scarce. There is a need to investigate the relationship of capability and motivation of crowd worker to understand the phenomenon of getting better performance, which ultimately produces a quality outcome. This research aims toward understanding such relationship with mathematical perspective. The traditional renowned and well-accepted theories related to job performance are used for the quantification of motivation, capability, and performance for crowd workers to investigate the impact of capability in relation to the motivation on the performance of crowd worker. Experimental results suggest that formulae will benefit the requester to evaluate the performance of a crowd worker before providing him/her the task and benefit in reducing unemployment in the situation of COVID-19 pandemic.


2018 ◽  
Vol 6 (1-2) ◽  
pp. 188-194
Author(s):  
Noémi Ványi

Although researches on the subject of business relationships indicate that the quality of the relationship between the partners is a central element of effective cooperation, it can still be considered an unexplored territory. This paper aims to reveal the relationship of fruit producers  and customers, based on relationship quality, as well as determining what customer cooperation is regarded by fruit producers as the most favourable . The survey was conducted between 2013 and 2014, involving 223 producers from Szabolcs-Szatmár-Bereg County, to evaluate their customer cooperation. The results of the evaluation concluded that producers value factors of relationship quality in their cooperation with sales channels differently. Their opinions reflect that overall the most favourable relationship exists between producers and agricultural cooperatives. The main reason is that this cooperation is primarily based on trust, commitment and friendship, where there is typically no conflict among parties and they mutually accept dependence. Since the results of the evaluation clearly reflected that producers value cooperation differently regarding the factors of relationship quality with respect to the various sales channels, further research is justified to reveal correlations between various relationship evaluations (opinion climates) and performance as well as devoting more attention to relationships among the various factors.


2016 ◽  
Vol 6 (2) ◽  
pp. 81-90 ◽  
Author(s):  
Kathleen Van Benthem ◽  
Chris M. Herdman

Abstract. Identifying pilot attributes associated with risk is important, especially in general aviation where pilot error is implicated in most accidents. This research examined the relationship of pilot age, expertise, and cognitive functioning to deviations from an ideal circuit trajectory. In all, 54 pilots, of varying age, flew a Cessna 172 simulator. Cognitive measures were obtained using the CogScreen-AE ( Kay, 1995 ). Older age and lower levels of expertise and cognitive functioning were associated with significantly greater flight path deviations. The relationship between age and performance was fully mediated by a cluster of cognitive factors: speed and working memory, visual attention, and cognitive flexibility. These findings add to the literature showing that age-related changes in cognition may impact pilot performance.


2020 ◽  
Vol 29 (12) ◽  
pp. 52-58
Author(s):  
E.P. Meleshkina ◽  
◽  
S.N. Kolomiets ◽  
A.S. Cheskidova ◽  
◽  
...  

Objectively and reliably determined indicators of rheological properties of the dough were identified using the alveograph device to create a system of classifications of wheat and flour from it for the intended purpose in the future. The analysis of the relationship of standardized quality indicators, as well as newly developed indicators for identifying them, differentiating the quality of wheat flour for the intended purpose, i.e. for finished products. To do this, we use mathematical statistics methods.


2020 ◽  
Vol 17 (6) ◽  
pp. 76-91
Author(s):  
E. D. Solozhentsev

The scientific problem of economics “Managing the quality of human life” is formulated on the basis of artificial intelligence, algebra of logic and logical-probabilistic calculus. Managing the quality of human life is represented by managing the processes of his treatment, training and decision making. Events in these processes and the corresponding logical variables relate to the behavior of a person, other persons and infrastructure. The processes of the quality of human life are modeled, analyzed and managed with the participation of the person himself. Scenarios and structural, logical and probabilistic models of managing the quality of human life are given. Special software for quality management is described. The relationship of human quality of life and the digital economy is examined. We consider the role of public opinion in the management of the “bottom” based on the synthesis of many studies on the management of the economics and the state. The bottom management is also feedback from the top management.


2019 ◽  
Vol 1 (7) ◽  
pp. 10-13
Author(s):  
D. Yu. Ershov ◽  
I. N. Lukyanenko ◽  
E. E. Aman

The article shows the need to develop diagnostic methods for monitoring the quality of lubrication systems, which makes it possible to study the dynamic processes of contacting elements of the friction systems of instrument mechanisms, taking into account roughness parameters, the presence of local surface defects of elements and the bearing capacity of a lubricant. In the present article, a modern diagnostic model has been developed to control the quality of the processes of production and operation of friction systems of instrument assemblies. With the help of the developed model, it becomes possible to establish the relationship of diagnostic and design parameters of the mechanical system, as well as the appearance of possible local defects and lubricant state, which characterize the quality of friction systems used in many mechanical assemblies of the mechanisms of devices. The research results are shown in the form of nomograms to assess the defects of the elements of friction mechanisms of the mechanisms of the devices.


2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Rongxin Wang ◽  
Jing Wang ◽  
Shuiqing Hu

Abstract Background The etiology of reflux esophagitis (RE) is multi-factorial. This study analyzed the relationship of depression, anxiety, lifestyle and eating habits with RE and its severity and further explored the impact of anxiety and depression on patients’ symptoms and quality of life. Methods From September 2016 to February 2018, a total of 689 subjects at Xuanwu Hospital Capital Medical University participated in this survey. They were divided into the RE group (patients diagnosed with RE on gastroscopy, n = 361) and the control group (healthy individuals without heartburn, regurgitation and other gastrointestinal symptoms, n = 328). The survey included general demographic information, lifestyle habits, eating habits, comorbidities, current medications, the gastroesophageal reflux disease (GERD) questionnaire (GerdQ), the Patient Health Questionnaire-9 depression scale and the General Anxiety Disorder-7 anxiety scale. Results The mean age and sex ratio of the two groups were similar. Multivariate logistic regression analysis identified the following factors as related to the onset of RE (p < 0.05): low education level; drinking strong tea; preferences for sweets, noodles and acidic foods; sleeping on a low pillow; overeating; a short interval between dinner and sleep; anxiety; depression; constipation; history of hypertension; and use of oral calcium channel blockers. Ordinal logistic regression analysis revealed a positive correlation between sleeping on a low pillow and RE severity (p = 0.025). Depression had a positive correlation with the severity of symptoms (rs = 0.375, p < 0.001) and patients’ quality of life (rs = 0.306, p < 0.001), whereas anxiety showed no such association. Conclusions Many lifestyle factors and eating habits were correlated with the onset of RE. Notably, sleeping on a low pillow was positively correlated with RE severity, and depression was positively related to the severity of symptoms and patients’ quality of life.


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