scholarly journals Gestão de risco: estudo de caso sobre os desafios na implantação e implementação

2021 ◽  
Vol 20 (1) ◽  
pp. e18818
Author(s):  
Loana De Moura Furlan ◽  
Anderson Sasaki Vasques Pacheco
Keyword(s):  
Risk Management ◽  
Participant Observation ◽  
Public Servants ◽  
The Public ◽  
Federal Institute ◽  
Management Processes ◽  
Implementation Stages ◽  
The Difference ◽  
Internal And External Factors

Objective: The Public Administration faces the influence of internal and external factors that bring uncertainty regarding the achievement of its objectives. These uncertainties can be called organizational risks, which can be analyzed by the Implementation and its processes. However, these phases have been approached as synonymous, making it difficult to measure the results desired by Risk Management. Thus, this article aims to highlight the difference in implementation and implementation in risk management, as well as to elucidate the challenges faced by the Federal Institute of Santa Catarina in the Risk Management process.Methodology/Approach: This research is classified as a qualitative case study, with information analysis through interviews with the organization's employees and participant observation over three years.Originality/Relevance: The study provides empirical evidence on the distinction between the implementation and implementation stages, as well as their challenges, to improve the studies and execution of Risk Management. Main results: The implementation and its phases were identified, with challenges occurring in both, especially regarding the difficulty of public servants in understanding risk management and its context, the preparation of risk maps, the assignment of roles outside the committee, and the creation of indicators concise.Theoretical-methodological contributions: Institutions need to go beyond standardization and regulation, completing all the steps established in the implementation of Risk Management, subsequently introducing implementation, and institutionalizing their practices in the management processes.

STRATEGI MENINGKATKAN LOYALITAS KONSUMEN MAKANAN KHAS KOTA CURUP KABUPATEN REJANG LEBONG

2019 ◽  
Author(s):  
Onsardi Onsardi
Keyword(s):  
Swot Analysis ◽  
Raw Materials ◽  
External Factors ◽  
Consumer Loyalty ◽  
Internal Factors ◽  
The Public ◽  
Typical Food ◽  
Internal And External Factors

The title of this study is the Strategy of Increasing Consumer Food Loyalty in CurupCity, Rejang Lebong Regency (Case Study in "Henvian" Typical Food Industry). Thisresearch is based on the importance of strategies in increasing business and consumerloyalty to products sold.Strategies to increase business and consumer loyalty can bedone with a SWOT analysis. Place of this research is the "Henvian" shop that sellstypical Rejang lebong food. The method used in this study is descriptive qualitative.Informants in this study were people who were considered to know for certain about theHENVIAN Specialty Food Store in Curup City, Rejang Lebong Regency. The dataanalysis technique used in this study is a SWOT analysis to determine the strengths,weaknesses, opportunities and threats in a typical Rejang Lebong food business.By using SWOT analysis techniques that consist of strengths (weakness), weaknesses(weakness), opportunities (opportnity) and threats (threath). The results of this studycan be concluded that the internal factors that are the strength of the marketing strategyare the quality of the product that is good at a price affordable to the public andtourists, service that is friendly and responsive to consumer needs, as well astechnological advancements that facilitate the promotion of business. Internal factorsthat are a weakness are often lack of stock, there are some products that do not meet thestandard packaging, the product shelf life is short, employees do not use uniforms.External factors that become opportunities are a fairly high economic community,abundant raw materials while external factors that are a threat are the manycompetitors, an unstable economy, the price of basic needs increases. Based on theresults of the SWOT analysis of internal and external factors, the strategy used is toimprove product quality by improving the appearance of packaging and quality ofcontent and quality of service by providing uniforms to employees and providingstandards of service to consumers. .Keywords: Strategy, Consumer Loyalty, SWOT

scholarly journals Analysis of the Risk Management Process on the Development of the Public Sector Information Technology Master Plan

Information ◽  
2018 ◽  
Vol 9 (10) ◽  
pp. 248 ◽  
Author(s):  
Sérgio Andrade deFreitas ◽  
Edna Canedo ◽  
Rodrigo Santos Felisdório ◽  
Heloise Leão
Keyword(s):  
Risk Management ◽  
Public Sector ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Master Plan ◽  
Public And Private ◽  
The Public ◽  
Management Processes ◽  
Risk Management Process ◽  
Information And Communication

The Information and Communication Technology Master Plan—ICTMP—is an important tool for the achievement of the strategic business objectives of public and private organizations. In the public sector, these objectives are closely related to the provision of benefits to society. Information and Communication Technology (ICT) actions are present in all organizational processes and involves size-able budgets. The risks inherent in the planning of ICT actions need to be considered for ICT to add value to the business and to maximize the return on investment to the population. In this context, this work intends to examine the use of risk management processes in the development of ICTMPs in the Brazilian public sector.

scholarly journals PROJETO PEDAGÓGICO DO CURSO DE TECNOLOGIA EM PROCESSOS GERENCIAIS DO INSTITUTO FEDERAL DO RS E RELACIONAMENTO INTERPESSOAL COMO CONTEÚDO

2020 ◽  
Vol 17 (1) ◽  
pp. 417-429
Author(s):  
Claudia Simone Cordeiro Pelissoli ◽  
Aline Silva De Bona ◽  
Luciano Andreatta Carvalho da Costa
Keyword(s):  
Interpersonal Relationship ◽  
Rio Grande ◽  
Rio Grande Do Sul ◽  
Porto Alegre ◽  
Critical Awareness ◽  
Federal Institute ◽  
Management Processes ◽  
The World ◽  
Education Science

This case study deals with the conceptof Interpersonal Relationship, foreseen in the Pedagogical Projects of the course -PPC's Technologist in Management Processes of Campi of the Federal Institute of Education, Science and Technology of Rio Grande do Sul. In addition to being described in PPCs, in profile of the course and the graduate, Interpersonal Relationship is also an extremely valued skill in the world of work. The main objective is to analyze how the concept of Interpersonal Relationship is worked through the courses in Technology inManagement Processes. Paulo Freire's theory and his considerations on critical awareness, dialogicity and humanization served as the basis for this study. The data were generated through interviews with four course coordinators (Porto Alegre, Farroupilha,Osório and Caxias do Sul), in order to analyze their understanding of the concept of Interpersonal Relationship and their insertion throughout the course. The results indicate that the concept of Interpersonal Relationship has a wide approach in some disciplines formalized in the Pedagogical Course Project, but also occurs informally in other disciplines, according to the teachers' pedagogical profile and practices. The work highlights the importance of developing and updating the Pedagogical Course Project, as it is the expression of the course. And it also stresses the relevance of addressing the concept of Interpersonal Relationship in the higher course of Technology in Management Processes, aiming at a humanized formation, extremely valued in the professional sphere.

scholarly journals The Reconfiguration of the Theatre Space and the Relationship between Public and Private in the Case of Apartment Theatre

2017 ◽  
Vol 18 (3) ◽  
pp. 77
Author(s):  
Andreea Gabriela Lupu
Keyword(s):  
Empirical Investigation ◽  
Spatial Configuration ◽  
Participant Observation ◽  
Domestic Space ◽  
Public And Private ◽  
The Public ◽  
Artistic Production ◽  
The Relationship ◽  
Artistic Product

<p>This article tackles the means of theatre space reconfiguration in the apartment theater (<em>lorgean theater</em>), simultaneously analyzing the relation between public and private specific to this form of art. Structured around both a theoretical analysis and a qualitative empirical investigation, this paper emphasizes the traits of the theatre space as component of an artistic product received by the audience, and its value in the process of artistic production, within the theatre sector. The case study of <em>lorgean theater, </em>including a participant observation and an individual interview, enables the understanding of these two aspects of the spatial configuration, emphasizing its hybrid nature in terms of spatial configuration and the public-private relation as well as the act of reappropriation of the domestic space through an alternative practice of theatre consumption.</p>

scholarly journals Social Construction of Masculine Women Identity

2018 ◽  
Vol 7 (3.21) ◽  
pp. 326
Author(s):  
Zikri Fachrul Nurhadi ◽  
Ummu Salamah ◽  
Yully Destari ◽  
Novie Susanti Suseno
Keyword(s):  
Social Construction ◽  
Participant Observation ◽  
Study Finding ◽  
Comfort Level ◽  
The Public ◽  
Technological Advances ◽  
The Social ◽  
Community Environments ◽  
Internal And External Factors ◽  
Depth Interviews

The purpose of this study to discover and reveal the social construction of masculine woman identity in terms of externalization, objectivation, and internalization. This study used a qualitative approach, with a method or theory of social reality construction of constructivism paradigm. Data collection was done through in-depth interviews, participant observation, and literature. The study finding showed that the social construction of masculine woman identity in terms of externalization is influenced by internal and external factors. Internal factor is influenced by a family that makes informants show the social construction of masculine woman identity to the public. While external factor is influenced by association with male friend and technological advances (mass media) that have contributed to the formation of character, appearance style, and feeling to others. In general, social identity construction of masculine woman constructs her identity in a way  showed that masculine woman does not always have a negative character. In this case, a masculine woman can survive and adapt to the family, campus and community environments. The research finding showed that appearance changes will only happen if there is a will from the masculine woman herself, and the comfort level of masculine appearance can not change the identity.  

The Impact of Cutbacks From a Major State Financial Crisis on Organizational Trust

2021 ◽  
pp. 027507402110530
Author(s):  
Marco Tulio Zanini ◽  
Carmen Migueles ◽  
Juliana Carvalho
Keyword(s):  
Financial Crisis ◽  
Organizational Trust ◽  
Longitudinal Case Study ◽  
Public Servants ◽  
Negative Behaviors ◽  
The Public ◽  
Negative Effect ◽  
The Impact

Previous research has shown that cutbacks in public spending often impact the range and quality of the public services delivered, leading to negative behaviors on the part of public servants. This article examines how sudden cutbacks caused by a major state financial crisis have an impact on interpersonal trust within a special police unit. We present the results of a longitudinal case study using a combination of qualitative methods. The lack of foreseeability and reliability caused by drastic changes resulting from cutbacks has a negative effect on members’ trust in their capacity to perform.

A Case Study of Public Servants Engaged in E-Consultation in Australia

2011 ◽  
pp. 759-772
Author(s):  
Lucas Walsh
Keyword(s):  
The Internet ◽  
Local Form ◽  
Political Democracy ◽  
Information And Communications Technologies ◽  
Public Servants ◽  
The Public ◽  
Communications Technologies ◽  
Elected Representatives

This article examines some of the challenges faced by local government during the development and implementation of a relatively new area of e-democratic innovation in Australia: e-consultation. E-consultation is seen as a valuable way through which a two-way relationship can be developed and enhanced between citizens and elected representatives. It involves the use of information and communications technologies (ICTs), such as the Internet, to extend and/or enhance political democracy through access to information, and to facilitate participation in democratic communities, processes, and institutions. Drawing on a case study of the Darebin eForum in Victoria, Australia, this article focuses on the role of public servants as moderators of this local form of e-consultation. The discussion has three parts: online policy consultation is defined within the context of e-democracy; some of the ways that e-consultation challenges the roles of the public service, elected representatives, and citizens are outlined; and the author then argues for an e-consultation strategy that is situated within a continuum of citizen engagement that is ongoing, deliberative, educative, and inclusive.

Risk Management in a Pandemic Crisis at a Global Non Profit Health Care Organization

2012 ◽  
Vol 1 (4) ◽  
pp. 1-17
Author(s):  
Drew Sugaretty
Keyword(s):  
Health Care ◽  
Risk Management ◽  
Best Practice ◽  
Health Care Organization ◽  
Care Organization ◽  
Practice Model ◽  
Non Profit ◽  
Global Pandemic ◽  
Management Processes

This paper categorizes the risks experienced and voiced by subject matter experts at a pandemic crises event which unfortunately claimed almost 800 lives before it could be controlled. The project was a case study design using multiple methods. Qualitative data was collected by interviewing 22 front-line multicultural crisis practitioners. The unit of analysis was the constructed meaning of the uncertainty and risk management processes experienced by the participants, while they were attempting to control the global pandemic crisis associated with the Severe Acute Respiratory Syndrome outbreak during 2003. Several guiding constructs were researched from the literature review. NVIVO was used to analyze the interview transcripts to build a thematic model of constructed meanings. The result was a best-practice model constructed by the practitioners which they felt improved risk control during a significant global pandemic crisis event considering the lead mitigation agency was a nonprofit health care organization.

Then and Now: Participant‐Observation in Political Theory

2009 ◽  
Author(s):  
William E. Connolly
Keyword(s):  
College Students ◽  
Civil Rights ◽  
Political Theory ◽  
Vietnam War ◽  
Civil Rights Movement ◽  
Participant Observation ◽  
Constitutional Interpretation ◽  
The Public ◽  
New Science ◽  
The Difference

This article examines changes in the study of participant-observation in the field of political theory. It explains that in the early 1960s, political theory was widely considered as a moribund enterprise. Empiricists were pushing a new science of politics, designed to replace the options of constitutional interpretation, impressionistic theory, and traditionalism. But by the mid-1960s the end of ideology screeched to a halt because of growing outrage about the Vietnam War, worries among college students about the draft, and the emergence of a civil rights movement. The academic study of political theory was revived and a series of studies emerged to challenge the fact-value dichotomy, the difference between science and ideology, and the public roles of academics.

scholarly journals The Politics of Activism and Biculturalism: the emergence of bicultural consultancies in New Zealand

2021 ◽  
Author(s):  
◽  
Ethan McKenzie
Keyword(s):  
New Zealand ◽  
Policy Reform ◽  
The State ◽  
Public Servants ◽  
Case Study Methodology ◽  
The Public ◽  
Policy Paper ◽  
State Activism ◽  
Study Methodology

<p>In what many commentators have characterised as a contradictory trajectory, a number of people involved in radical anti-state activism, which defined New Zealand from the late 1960s to the 1980s, became consultants on biculturalism for government agencies by the late 1980s. These consultants ran seminars for Pākehā public servants on the history and contemporary impact of Māori oppression under colonialism; Māori language, culture, and protocol; and the proposed future of the Crown-Māori relationship. This thesis uses genealogy and case study methodology to track the emergence of bicultural consultancies, their ideology and techniques, and their role in Māori policy reform beginning in the late 1980s. It aims to reveal the connections and disjunctions between the goals of anti-state activists active from the late 1960s to the 1980s, and the bicultural consultancies which emerged by the late 1980s.  Māori anti-racist and anti-state activists and their Pākehā allies skilfully leveraged the state by invoking the 1840 Treaty of Waitangi to call for a new partnership between Māori and the state, a partnership that by the 1980s was officially termed biculturalism. The public sector, which was identified as institutionally racist by activists, was an important focus of this activism. Activists demanded that Pākehā-dominated government departments be reformed to better reflect and serve Māori. The state’s response to these demands, beginning in earnest with the 1988 policy paper Te Urupare Rangapu and additionally sustained by the precepts of so-called ‘bicultural’ or ‘Treaty’ issues, created the demand for consultants to assist with reforming Māori policy making and delivery, and by extension, those public servants that would be responsible for the success of these reforms. While bicultural consultants were still working with anti-racist ideas and frameworks, the ascendancy of bicultural and Treaty discourses by the end of the 1980s somewhat obfuscated the ontologies of race and institutional racism in their work.</p>

Sign in / Sign up

Export Citation Format

Share Document