scholarly journals Digital Distrust: Assuring Security and Trust in Egovernment

Author(s):  
Christopher Fernandes ◽  
Francesca Patten

As we enter the Anthropocene for digital information, governments are constantly seeking new ways to ‘plug-in’ populations and promote ease of access of government services. Dubbed ‘e-governance’, this concept uses Information and Communicative Technologies (ICT) to create and expand e-channels of service access to populations through the transformation and improvement of technology (Bannister & Connolly 2012). In doing so, however, the ability for government to connect with populations poses both technical and normative challenges surrounding assurance, security, and trust. Although the Government of Canada, for example, states explicitly that encryption and secure-sending of data should provide citizens with an adequate assurance of protection, this relationship is dependent upon the trust of the citizenship it serves (Immigration and Citizenship Canada 2018). What should happen, however, if the government is seeking to provide this service to a group with which it is not perceived to have a fully-established trust relationship with? Can the government ‘create’ trust through e-governance by highlighting access and transparency? This paper explores the theoretical frameworks of mutual trust and assurance which currently dictate the terms of Canadian e-government. Specifically, we explore both the normative elements of trust between marginalized groups and the government, as well as how policymakers use e-governance not only as a means of efficacy, but for explicit trust-building as well.

2007 ◽  
pp. 318-338
Author(s):  
Howie Macumber ◽  
Bing Cheung

This chapter examines work conducted by Public Works and Government Services Canada, a department of the Government of Canada (GoC), to assess the potential for a Secure Wireless Data Access Service (SWDAS) that is envisaged to be provided as a common service to departments and agencies of the GoC. The main focus of the work has been on Wi-Fi, especially the IEEE 802.11b standard, and its application. Areas examined include technology, security, spectrum management, user surveys, applications, business, ?nance, service trial, future trends, and recommendations for the implementation of Wi-Fi in government. It is demonstrated that the application of Wi-Fi technology in the GoC would be bene?cial for the government workforce from both a ?nancial and a technological perspective.


2011 ◽  
pp. 1991-2006
Author(s):  
Howie Macumber ◽  
Bing Cheung

This chapter examines work conducted by Public Works and Government Services Canada, a department of the Government of Canada (GoC), to assess the potential for a Secure Wireless Data Access Service (SWDAS) that is envisaged to be provided as a common service to departments and agencies of the GoC. The main focus of the work has been on Wi-Fi, especially the IEEE 802.11b standard, and its application. Areas examined include technology, security, spectrum management, user surveys, applications, business, ?nance, service trial, future trends, and recommendations for the implementation of Wi-Fi in government. It is demonstrated that the application of Wi-Fi technology in the GoC would be bene?cial for the government workforce from both a ?nancial and a technological perspective.


2019 ◽  
pp. 1137 ◽  
Author(s):  
Aviv Gaon ◽  
Ian Stedman

The Government of Canada has committed to accelerating the growth of the country’s world-class artificial intelligence (AI) sector. This emerging technology has the potential to impact nearly every segment of Canada’s economy, including national security, health care, and government services. To prepare for the key challenges and opportunities that AI will give rise to, we offer an innovative governance model for Canadian governments to adopt. This model recognizes the uncertainty ahead and prioritizes oversight and accountability while also encouraging a flexible policy-first approach. This approach fosters responsible AI innovation and supports Canada’s emergence as a leader in AI technology and governance.


Author(s):  
Ramnik Kaur

E-governance is a paradigm shift over the traditional approaches in Public Administration which means rendering of government services and information to the public by using electronic means. In the past decades, service quality and responsiveness of the government towards the citizens were least important but with the approach of E-Government the government activities are now well dealt. This paper withdraws experiences from various studies from different countries and projects facing similar challenges which need to be consigned for the successful implementation of e-governance projects. Developing countries like India face poverty and illiteracy as a major obstacle in any form of development which makes it difficult for its government to provide e-services to its people conveniently and fast. It also suggests few suggestions to cope up with the challenges faced while implementing e-projects in India.


Mousaion ◽  
2019 ◽  
Vol 37 (1) ◽  
Author(s):  
Tshepho Lydia Mosweu

Social media as a communication tool has enabled governments around the world to interact with citizens for customer service, access to information and to direct community involvement needs. The trends around the world show recognition by governments that social media content may constitute records and should be managed accordingly. The literature shows that governments and organisations in other countries, particularly in Europe, have social media policies and strategies to guide the management of social media content, but there is less evidence among African countries. Thus the purpose of this paper is to examine the extent of usage of social media by the Botswana government in order to determine the necessity for the governance of liquid communication. Liquid communication here refers to the type of communication that goes easily back and forth between participants involved through social media. The ARMA principle of availability requires that where there is information governance, an organisation shall maintain its information assets in a manner that ensures their timely, efficient and accurate retrieval. The study adopted a qualitative case study approach where data were collected through documentary reviews and interviews among purposively selected employees of the Botswana government. This study revealed that the Botswana government has been actively using social media platforms to interact with its citizens since 2011 for increased access, usage and awareness of services offered by the government. Nonetheless, the study revealed that the government had no official documentation on the use of social media, and policies and strategies that dealt with the governance of liquid communication. This study recommends the governance of liquid communication to ensure timely, efficient and accurate retrieval when needed for business purposes.


2004 ◽  
Vol 39 (4) ◽  
pp. 319-330 ◽  
Author(s):  
Sandra Kok

Abstract Under the Government of Canada's Great Lakes Program, the Great Lakes Sustainability Fund and its predecessor programs (the Great Lakes Cleanup Fund and the Great Lakes 2000 Cleanup Fund) were established to implement cleanup actions and strategies that would contribute to the restoration of beneficial uses in environmentally degraded areas (known as Areas of Concern) in the Great Lakes basin. The Great Lakes Sustainability Fund is administered by Environment Canada on behalf of eight Government of Canada departments. Contributing to impaired beneficial uses are municipal wastewaters generated from the urban centres in the Great Lakes Areas of Concern. These municipal wastewaters include treated sewage and wetweather discharges of combined sewer overflows and stormwater runoff. This paper provides an overview of the Municipal Wastewater Program of the federal government's Great Lakes Sustainability Fund and highlights the progress made to date under the program towards wet-weather flow management and the Program's role in developing and demonstrating sustainable approaches and technologies in the Great Lakes Areas of Concern.


Author(s):  
Marc Kieley

Global conflicts in 2020 have highlighted the unexpected employment of advanced ballistic missiles and unmanned aerial vehicles by developing military powers. The development of ballistic missiles by Iran, or the export of advanced drones by Turkey, are ultimately the result of the American-led revolution in military affairs that, during the Gulf War, established the potential of precision guided weapons and reconnaissance systems. In response, America’s competitors have adapted their military doctrines and developed weapons designed to both counter and copy the West’s technological advantages. As the Government of Canada implements its defence policy—Strong, Secure, and Engaged—it has promised to procure a ground-based air defence system for the Canadian Armed Forces. Careful consideration and analysis are required, however, to ensure that Canada procures the best possible solution given limited funding and a wide array of potential threats.


2017 ◽  
Vol 45 (4) ◽  
pp. 407-413
Author(s):  
Allan Effa

In 2015 the Truth and Reconciliation Commission of Canada concluded a six-year process of listening to the stories of Canada’s First Nations, Inuit and Métis peoples. More than 6000 witnesses came forth to share their personal experiences in listening sessions set up all across the country. These stories primarily revolved around their experience of abuse and cultural genocide through more than 100 years of Residential Schools, which were operated in a cooperative effort between churches and the government of Canada. The Commission’s Final Report includes 94 calls to action with paragraph #60 directed specifically to seminaries. This paper is a case study of how Taylor Seminary, in Edmonton, is seeking to engage with this directive. It explores the changes made in the curriculum, particularly in the teaching of missiology, and highlights some of the ways the seminary community is learning about aboriginal spirituality and the history and legacy of the missionary methods that have created conflict and pain in Canadian society.


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