IMPLEMENTATION OF INNOVATION IN PUBLIC SERVICES OF THE CLASS II IMMIGRATION OFFICE TPI SINGARAJA THROUGH THE DRIVE THRU PASSPORT PICKING

Public assistance is a type of government obligation in completing its obligations. The Immigration Office Class II TPI Singaraja as a public specialist organization consistently offers great support and attempts to react to protests and reactions presented by people in general through a leap forward or advancement as an assistance without dropping identification recovery. This constant visa recovery administration is propelled by a drive-through joint where candidates who apply for an identification can gather their finished visa through an exceptional counter without escaping their vehicle. This investigation plans to decide the execution of public help advancements at the Immigration Office Class II TPI Singaraja through administrations without plummeting for identification recovery. As per the hypothesis of development ascribes from Everett M. Rogers, among others: relative benefit, similarity, intricacy, trialability, and discernibleness. The exploration system utilized in this examination is a subjective spellbinding methodology. This investigation utilizes a few information examination strategies, specifically: gathering research information, lessening research information, introducing research information, and reaching inferences. The consequences of the examination show that the execution of public help developments at the Immigration Office Class II TPI Singaraja through the assistance without getting down for taking visas got a positive reaction, this can be seen from the relative benefit advancement characteristic which shows the numerous benefits in its execution. As a rule, the execution of this public assistance development is working out positively, yet in its execution in the field once in a while there are deterrents that should get consideration, for instance the restricted land claimed by every Immigration Office including the Class II migration office of TPI Singaraja to make administration courses without getting off visa assortment

PENGARUH MOTIVASI DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI KANTOR IMIGRASI KELAS I TPI YOGYAKARTA

Industrial Revolution 4.0 give significant impact on global information and technological system developments. One of them is the development of public service technologies in Indonesia. To increase public perception, Indonesian Government has to upgrade the performance of their employee. This research has a purpose to explain the impact of motivation and work environment on employee performance. The locus of this study is located at Immigration Office of Yogyakarta, Indonesia. Researcher use the mixed research method with sequential explanatory design. In the data collection, this research use questionnaire for quantitative purpose and interview for qualitative purpose. The function of using this method is to get more comprehensive data and result. In the end, this research will explain the performance of employee in Immigration office of Yogyakarta from motivation and work environment perspective.

STRATEGIES TO IMPROVE THE QUALITY OF PASSPORT SERVICES IN IMMIGRATION OF INDONESIA

The Directorate General of Immigration, under the auspices of the Ministry of Law and Human Rights of the Republic of Indonesia as a public organization, should provide public services to the community. Various efforts have been made to provide the best passport services, but there are still some complaints from the public and problems with passport services. Therefore, it is crucial to improve the quality of passport services for Indonesian citizens. The problems discussed in this study are how the strategy in improving the quality of passport-making services can be applied by the Immigration Office in Indonesia and the obstacles faced in improving the quality of passport services in Indonesia. The research method used in this research is a qualitative method with a descriptive approach. The results of this study are that there are 4 (four) steps and strategies to improve the quality of passport services: Improving employee competence in public services, meeting community needs, setting service standards and standard operating procedures, and building a culture of excellent service.

APPLICATION OF EAZY PASSPORT TO IMPROVE IMMIGRATION SERVICES FOR THE COMMUNITY

Developments in people's lives will certainly bring changes in various aspects of state life. One of them will bring changes to things that are needed by the community in meeting their needs, one of which is provided through the government as well as community services. really need a variety of innovative administrative services in helping every community activity. The government itself is responsible for providing services is the Immigration, where innovations created will be able to support changes in people's lives. One of them relates to immigration services that are useful for facilitating community international traffic .Innovation is certainly needed to bring better and professional administrative services and of course it does not violate the provisions that apply legally such as the establishment of the Eazy Passport which It is hoped that it will make it easier for the community to meet their immigration administration needs in supporting international travel that will be carried out by every Indonesian community.

IMPLEMENTATION OF GOOD GOVERNANCE-BASED PUBLIC SERVICES IN IMMIGRATION SECTOR IN MAKING PASSPORTS OF THE REPUBLIC OF INDONESIA

According to Law Number 25 of 2009 regarding Public Services, it's been defined that public offerings are sports or collection of sports withinside the context of pleasant provider desiresaccording with statutory policies for each citizen and resident of goods, offerings, and/or administrative offerings. supplied with the aid of using public provider providers. Meanwhile, the belief of correct governance is right governance and a procedure completed in each public and personal businesses to make decisions. According to PP no. one zero one of 2000 Good Governance is a central authority that develops and establishes the ideas of professionalism, accountability, transparency, fantastic provider, democracy, efficiency, effectiveness, rule of regulation and may be regularly occurring with the aid of using the entire community. This magazinepursuits to peer what and the way correct governance-primarily based totally public offerings are withinside the immigration zone in Indonesia. Increasing the excellent of public provider shippingand transparency of information, that is one of the ideas withinside the formation of correctgovernance, which pursuits to reduce forms and facilitate public affairs in Indonesia.

IMPLEMENTATION OF VISA SERVICES AS IMMIGRATION POLICY DURING PANDEMIC OF COVID-19

At the end of 2019, the world was shocked by the invention of a new variant virus in Wuhan, laternamed Covid-19. This case has become a particular concern to the world, especially WHO, because the virus can cause fatalities, and the rate of transmission is very fast. Shortly after the invention, WHO declared Covid19 as a global pandemic. Each country is doing their best to prevent the Covid-19 virus from entering their country's territory, including in Indonesia. The Indonesian government then creates policies from all aspectsand fields to prevent and break thetransmission chain of Covid-19 cases. One of the fieldsthat played a roleis Immigration.Directorate General of Immigration, as one of the authorized institutions in the field of Immigration,has authority over all activities of people who entering and exiting the territory of Indonesia. During this Covid-19 pandemic, Indonesian Immigration has created new policies. One of the policies thathave been created is the policy about Visa services that are provided and applied to Foreign Nationals who will enter and stay in Indonesia. Immigration policy related to visas is continuously updated and applied according to the situation, conditions, and policies of the government to achieve one goal, which is preventing and breaking the transmission chain of Coronavirus in Indonesia.

PENERAPAN GOOD GOVERNANCE DALAM MENINGKATKAN PELAYANAN PUBLIK KEIMIGRASIAN

Public services cannot be separated from our lives, starting with us in our womb, we get health services, facilities and infrastructure. Not only that, after we were born we still got public services, growing up we got education services, public facilities, and others. Until old age and death, we cannot be separated from public services. Good governance has the principle of prioritizing the interests of society. By prioritizing the interests of the community, an institution or public service provider can be said to be successful if the community is satisfied with the service of public goods or services they get. The purpose of this paper is to provide explanations and examples of the implementation of good governance in immigration administration services. In this research, using literature review or literature study method. Namely, the method used by collecting and studying data collected from books, magazines, and articles published in various scientific journals. Thus the conclusion discussed is how the role of good government in influencing immigration administration public services.