Engaging Millennial in Corporate Governance

Millennials, born starting from the 1980s, who are also called Nexters, the Net Generation, and Generation Y represent a new workforce in a global market and have high aspiration. Because of their digital, liquid, and collective mindset, they are adapting the way people generate the future. But now we have three generations representing the workforce at the same time . Before them, the world had two other generation groups: Generation X, born between 1965 and 1980, and the Baby Boomers who were born between 1946 and 1964 . Following the Strauss-Howe generation theory, each type of generation falls on a certain cycle of social and economic development, namely high, awakening, unraveling, and crisis. As a result, the Baby Boomers were born during the high, Generation X during the awakening, and millennials entered the unraveling period.

Efficacious Study of Specific Co-Creation Policies in the Healthcare Ecosystem

Co-creation involves amalgamation of essential layers of an ecosystem to work together for enhancing whole sum effectiveness. In context of healthcare ecosystem, co-creation is vital as it synergizes dependency of providers, policymakers, and seekers. Also, for assessing patient centric approaches where priority is patient prerequisites, the term specific promotes co-creation in a refined manner. Therefore, this chapter reviews the influence of specific co-creation practices in health care ecosystems by analyzing development and empirical validation along with quantitative and qualitative measures for interactions between actors. Furthermore, proximity between different actors is outlined in terms of physical space, psychological space, and symbolic space. The relationships between actors in the ecosystem using different models of bonding, bridging, and linking are also investigated in lieu of merits and demerits of environmental jolts. It is revealed how adopting a patient-centric care approach changes the co-creation practices with different case studies of patients.

Sustainable Business Model in B2C Online Retailing

The main purpose of the chapter is to empirically analyze the impact of trust, innovation, usefulness, concentrated product category, and customer support service on commitment which in turn influences eWOM and sustainable consumption. Sustainable consumption ultimately influences sustainable competitive advantage. The study has adopted SEM approach, where an instrument was developed in the form of structured questionnaire (using both EFA and CFA) regarding the above-mentioned variables. A survey has been conducted via online and offline mode in the state of Jammu and Kashmir (India) and a sample of 589 respondents has been drawn randomly from the population of e-shoppers. The results of the study have revealed that sustainable online shopping dimensions have a significantly positive impact on the commitment which in turn has a significantly positive influence on eWOM and sustainable consumption. The study has unique contribution in the online retail industry, which is continuously incurring huge losses in the online marketplace by incorporating sustainability dimensions in B2C business models.

A General Approach for Financial Quantification of Climate Change Risk for Enterprises

Climate change is a major risk for the global economy. Increased frequency of climatic events coupled with unsustainable economic development without considering environmental & social aspects has resulted in runaway climatic impacts. It became evident for all stakeholders to work in unison; which led to formation of Task force on climate-related financial disclosures (TCFD). Financial quantification of climate risk is a new area to be explored & could be an effective measure to tackle climate change. This chapter provides a general approach for financial quantification of climate change risk for businesses to understand & prioritize climate action. Though the approach is limited to the manufacturing sector, it can be used with some modifications for other sectors. It will help find impacts that climate change could pose to supply chain using various tools & evaluation of its usefulness. As 'Climate Action' is part of Sustainable Development Goals; it will be useful to understand how integrating TCFD could help enterprises tackle climate change by localizing SDG-13 into their businesses.

Impact of Digitization on Commercial Banking Services

The chapter gives us an overview and defines digitization and financial services and how both of the verticals can be incorporated into each other. It aims to determine factors that influenced consumer attitude towards online banking, discrepancies faced by the consumers in online banking, the degree of satisfaction among the consumers and their background of the Indian banking system. How the banking system in India is categorized is included. The chapter defines the various functions of commercial banks and the myriad services they provide. In order to conduct the research, a questionnaire was prepared. It is attached below. Descriptive analysis has been done.

Role of Technology and Entrepreneurship in Economic Development

This chapter examines the role technological readiness and level of entrepreneurial activities has on economic development of select South Asian countries viz; India, Pakistan, Bhutan, and Nepal. As per comparative analysis, India outranks its neighbour countries in term of technological readiness and innovation. The role of entrepreneurial activities in economic development and its statistical significance is studied using Least Square Panel Data Regression using GDP at Current Prices as dependent variable and total number of newly registered LLC, total natural resource rents, government final consumption expenditure, and gross secondary enrollment rate as independent variables. The data on these variables was collected for the period of 2006-2017. The present study reports statistically significant (at 1%) positive impact of government final expenditure and entrepreneurial activities on economic development in select developing countries.

Technological Innovation and Regulation as Determinants of Business Growth

For growth and survival of the business, technological innovations and regulatory reforms in business are absolutely necessary. Over the years, it has become evident that businesses cannot sustain without innovation and since technology is the major facilitator of innovation, it is imperative to sustain and grow businesses. An easy and encouraging regulatory environment is icing on the cake. Technology in business caused tremendous growth in trade & commerce and business concepts & models were revolutionized as a result of the introduction of technology. This chapter studies the role of technological innovations and regulations in the growth of foreign direct investment in an emerging economy, India. Using data for a 10-year period (2008-2017), the sophisticated tools, namely augmented Dickey-Fuller test, Johansen Co-integration test, and Linear Regression analysis are applied. The results show that technological innovations and regulations have a positive impact on attracting foreign direct investment into India and in turn, helping the business in India to grow.

Managing Identity Through Attire

Women experience gender stereotyping at the workplace not only by men but also by other women. Despite an increase in diversity and equality at the workplace, women in India still face gender bias and are represented less at boardroom level. According to an annual survey by Grant Thornton (2017), India ranks third lowest in the proportion of business leadership roles held by women. Though gender roles in India are changing, women in top positions are still facing various hindrances. The higher the position a woman holds in an organization, harsher are the judgments made if her clothing is perceived as inappropriate (Pine, 2014). Thus this chapter sheds light on how women managers on a daily basis use attire to manage their identities.

Enhancing the Sustainability of OER Through Context-Aware and Intelligent E-Learning Systems Specific to India

The chapter discusses the essence of “Openness” in the education sector and how it is transforming the landscape worldwide, along with the opportunities for educators and learners moving towards Industry 4.0. E-learning applications need to be dynamically adjusted not only according to the learner's knowledge but also depending on a relevant context which is imperative for a diverse country like India. The general aspects of OER, its meaning, and different CC licenses are discussed. The authors also deliberate upon the licensing issues in the use and reuse of OER. In a fast-developing economy, it is important to not only adopt the new techniques in education but also assess the strengths and weaknesses of OER usage.

Customer Analytics Capabilities in the Big Data Spectrum

Customer analytics plays a vital role in generating insights from big data to improve service innovation, product development, personalization, and managerial decision-making; yet, no academic study has investigated customer analytics capability through which it is possible to achieve sustainable business growth. To close this gap, this chapter explores the constructs of the customer analytics capability by drawing on a systematic review of the literature in the big data spectrum. The chapter's interpretive framework portrays a definitional aspect of customer analytics, the importance of customer analytics, and customer analytics capability constructs. The study proposes a customer analytics capability model, which consists of four principal constructs and some important sub-constructs. The chapter briefly discusses the challenges and future research direction for developing the customer analytics capability model in the data rich competitive business environment.