Information Technology and the Possibilities for Knowledge Sharing

2015 ◽  
pp. 83-104
Author(s):  
Niall Hayes
Keyword(s):  
Information Technology ◽  
Knowledge Sharing

Knowledge management strategies for sustaining Lesson Study

2019 ◽  
Vol 9 (2) ◽  
pp. 167-178
Author(s):  
Eric C.K. Cheng
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Hong Kong ◽  
Knowledge Sharing ◽  
Lesson Study ◽  
Structural Equation ◽  
Explicit Knowledge ◽  
Relative Effectiveness ◽  
Management Strategies ◽  
Content Type

Purpose The purpose of this paper is explore the relative effectiveness of people-based and information technology-based knowledge management (KM) strategies as implemented by principals in Hong Kong schools to facilitate and sustain Lesson Study for teachers’ knowledge sharing and internalization. Design/methodology/approach Data from 184 principals in Hong Kong were collected by a cross-sectional quantitative survey. Confirmatory factor analysis and reliability tests have been used to examine the constructed validity and reliability of the instrument. A structural equation model was applied to confirm the predictive effect of people-based and information technology-based KM strategies on teachers’ knowledge sharing and internalization through Lesson Study. Findings Results show that people-based KM strategy predicts knowledge sharing and internalization by and among teachers. However, while information technology-based knowledge management strategies predict teachers’ knowledge sharing, they do not predict how effectively they internalize knowledge. Practical implications Cultivating communities of practice, professional learning communities and mentoring schemes in schools can nurture a knowledge-sharing culture to facilitate and sustain Lesson Study for teacher learning. Institutionalizing an information technology system can help teachers to retrieve, share and store the school’s explicit knowledge. Originality/value The paper not only suggests school management strategies and practices for school leaders to facilitate and sustain Lesson Study, but also brings a new research dimension, KM, to the research area.

Infrastructure Profiles and Knowledge Sharing

2017 ◽  
Vol 13 (3) ◽  
pp. 1-12 ◽  
Author(s):  
Mírian Oliveira ◽  
Antonio Carlos Gastaud Maçada ◽  
Carla Curado ◽  
Felipe Nodari
Keyword(s):  
Information Technology ◽  
Knowledge Sharing ◽  
Survey Method ◽  
Top Management ◽  
Management Support ◽  
Simultaneous Presence ◽  
Top Management Support ◽  
Adequate Information ◽  
Significant Difference ◽  
Technology Focus

Information technology and top management support are considered infrastructure for knowledge sharing. This research aims to identify infrastructure profiles and their relationship with knowledge sharing. A survey method was adopted involving 231 respondents working in information technology teams in Brazil. The analysis identified four profiles, namely: focus on information technology; focus on top management support; adrift; and knowledge sharing oriented. The latter was identified as being the most effective, while no significant difference was found between the other clusters in relation to knowledge sharing. This finding is a supplement to this field of knowledge because, in addition to confirming the relevance of the two constructs, it shows that their simultaneous presence contributes to knowledge sharing. This result also helps managers by highlighting that in order to leverage knowledge sharing it is necessary to signal the importance of the process for the company, as well as provide adequate information technology.

scholarly journals Penerapan knowledge sharing dengan media Portal Binus di Bina Nusantara University

2021 ◽  
Vol 1 (2) ◽  
pp. 167
Author(s):  
Syifa Naufal Qisty
Keyword(s):  
Information Technology ◽  
Literature Review ◽  
Knowledge Sharing ◽  
Business Processes ◽  
Document Management ◽  
Case Based Reasoning ◽  
University Environment ◽  
Training Materials ◽  
Descriptive Method ◽  
Case Based

With the development of information technology, document management is now done digitally and paperless. Document management is also carried out as an implementation of knowledge sharing activities in an organization. Document management as a part of knowledge sharing activities is one of which is carried out by Bina Nusantara University (Binus). This article is compiled to find out how document management is an implementation of knowledge sharing in the Binus University environment. The method used is descriptive method of conducting interviews and literature review. From the research conducted, Binus University developed the Binus portal as a forum for employees to carry out knowledge sharing activities as well as manage documents in the organization. The managed documents include institutional documents such as organizational structure documents, business processes, duties and functions of each directorate, training materials, references in carrying out assignments, sharing expertise, case studies, case-based reasoning, as well as documents in the form of ideas, innovations, and opinions written in popular form by employees at Binus. 

Impact Evaluation of Customer Knowledge Process on Customer Knowledge Expansion

2014 ◽  
pp. 919-931
Author(s):  
Samer Alhawari
Keyword(s):  
Information Technology ◽  
Developing Countries ◽  
Empirical Study ◽  
Knowledge Sharing ◽  
It Industry ◽  
Knowledge Application ◽  
Customer Knowledge ◽  
Knowledge Process ◽  
Knowledge Processes ◽  
Knowledge Codification

The article aim is to investigate how Customer Knowledge Processes used in practice by Jordanian banks to achieve customer knowledge expansion. The empirical study is based on a sample of the data collected from 165 respondents, drawn randomly from six banks. The results show that the seven selected factors (Customer Knowledge Codification, Customer Knowledge Representation, Customer Knowledge Sharing, Customer Knowledge Application, Design of Customer Knowledge, Execution of Knowledge from Customer, and Verify of Knowledge from Customer) have a significant impact on Customer Knowledge Expansion. The findings did reveal the potential relationship between the customer knowledge processes and customer knowledge expansion. It also provides advice for the Information Technology (IT) Industry as to how an analytical knowledge process from customers should be taken into account in developing countries to attain proper customer knowledge expansion because of cultural, social and educational disparities.

Issues and Challenges in Enterprise Social Media

2019 ◽  
pp. 417-425 ◽  
Author(s):  
Sarabjot Kaur ◽  
Subhas Chandra Misra
Keyword(s):  
Information Technology ◽  
Social Media ◽  
Knowledge Sharing ◽  
Organizational Communication ◽  
Effective Medium ◽  
Organizational Processes ◽  
Enterprise Social Media ◽  
Functional Aspects

Contemporary organizations face the challenge of collaboration among the widely dispersed workforce. Information technology is an enabler and a facilitator of organizational processes. One such application of information technology is enterprise social media (ESM) platform which serves as an effective medium for organizational communication and exchange of ideas among peers in a workplace. The chapter describes the structural and functional aspects of ESM with a focus on knowledge sharing activities supported by its usage. Issues and challenges in respect of its design and adoption have been discussed.

Factors Affecting Usage of Information Technology in Support of Knowledge Sharing

2012 ◽  
pp. 129-151
Author(s):  
Ngai-Keung Chow
Keyword(s):  
Information Technology ◽  
Knowledge Sharing ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Service Organizations ◽  
Perceived Ease Of Use ◽  
Key Factors ◽  
Factors Affecting ◽  
Managerial Implications ◽  
Barriers And Motivators

This study explores key factors affecting the usage of information technology (IT) tools in support of knowledge sharing in service organizations in Hong Kong. In a case study of five firms, the usage of IT tools is influenced by an array of factors acting as enablers, barriers, and motivators. The findings support extant theories on knowledge management (KM). This research discovers relationships between multiple factors and the usage of IT tools for knowledge sharing at various hierarchical levels. Operational factors like perceived usefulness, perceived ease of use, staff capability, and nature of work induce higher usage of IT for knowledge sharing. These findings and related analyses have managerial implications for firms engaging in service business.

The Influence of Individual Characteristics on Knowledge Sharing Practices, Enablers, and Barriers in a Project Management Context

2016 ◽  
pp. 1419-1444
Author(s):  
Laila N. Marouf ◽  
Omar E. M. Khalil
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Project Management ◽  
Knowledge Sharing ◽  
Middle Eastern ◽  
Central Place ◽  
Individual Characteristics ◽  
Management Company ◽  
Field Evidence ◽  
Management Context

The knowledge management (KM) literature in general is short on field evidence concerning knowledge sharing (KS) practices in project management settings, where knowledge occupies a central place. In addition, research on KS enablers and barriers has largely overlooked the fact that individual characteristics may influence the choice to share knowledge. This research explored departmental KS practices, enablers and barriers at a Middle-Eastern project management company. It also investigated the influence of a number of individual characteristics on KS, enablers and barriers. The findings confirm that Knowledge is partially shared within departments, and the employees have varying views on KS enablers and barriers. Although many do not perceive organizational enablers as catalysts for KS, they somewhat believe that the information technology (IT) enablers do facilitate KS. The employees, however, do not believe that the identified individual, organizational and IT barriers hinder KS. In addition, gender, age, department type and job type have varying effects on the perceived KS practices, organizational enablers, and IT enablers and barriers. These findings and their implications are further discussed in the paper.

scholarly journals Increasing Innovative Working Behaviour of Information Technology Employees in Vietnam by Knowledge Management Approach

Computers ◽  
2020 ◽  
Vol 9 (3) ◽  
pp. 61
Author(s):  
Quoc Trung Pham ◽  
Anh-Vu Pham-Nguyen ◽  
Sanjay Misra ◽  
Robertas Damaševičius
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Organizational Innovation ◽  
Positive Impact ◽  
Subjective Norm ◽  
Behavioural Control ◽  
Management Approach ◽  
Perceived Behavioural Control ◽  
It Employees

Today, Knowledge Management (KM) is becoming a popular approach for improving organizational innovation, but whether encouraging knowledge sharing will lead to a better innovative working behaviour of employees is still a question. This study aims to identify the factors of KM affecting the innovative working behaviour of Information Technology (IT) employees in Vietnam. The research model involves three elements: attitude, subjective norm and perceived behavioural control affecting knowledge sharing, and then, on innovative working behaviour. The research method is the quantitative method. The survey was conducted with 202 samples via the five-scale questionnaire. The analysis results show that knowledge sharing has a positive impact on the innovative working behaviour of IT employees in Vietnam. Besides, attitude and perceived behavioural control are confirmed to have a strong positive effect on knowledge sharing, but the subjective norm has no significant impact on knowledge sharing. Based on this result, recommendations to promote knowledge sharing and the innovative work behaviour of IT employees in Vietnam are made.

Information technology to support informal knowledge sharing

2012 ◽  
Vol 23 (1) ◽  
pp. 89-109 ◽  
Author(s):  
Robert M. Davison ◽  
Carol X. J. Ou ◽  
Maris G. Martinsons
Keyword(s):  
Information Technology ◽  
Knowledge Sharing ◽  
Informal Knowledge
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