scholarly journals Interview with Varun Grover on "Business Processes, Information Technology and Its Evolution in the Digital Age"

Author(s):  
Jan Mendling ◽  
Mieke Jans
Author(s):  
Andy Paul Harianja ◽  
Iwada Grawilser Talunohi

The development of the field of information technology is very rapid, therefore many companies, industries, shops and other business entities are using information systems to increase their business. Online sales information systems are used to carry out business processes such as distribution, sales, purchasing, marketing of goods or services by using communication networks and the internet. Online sales information systems can help people who do not have a place or shop to carry out their business. Students in this case, especially at the Catholic University of Santo Thomas, are an opportunity to take advantage of this facility in carrying out their business, especially if they do not have a place or shop to carry out their business. For this reason, an online sales information system was built that can be accessed through the website.


2017 ◽  
Vol 37 (2) ◽  
pp. 111-119
Author(s):  
VICTOR EDWIN COLLAZOS ◽  
HELGA DUARTE AMAYA

Enterprise Architecture (EA) has gained importance in recent years, mainly for its concept of “alignment” between the strategic and operational levels of organizations. Such alignment occurs when Information Technology (IT) is applied correctly and timely, working in synergy and harmony with strategy and the operation to achieve mutually their own goals and satisfy the organizational needs.Both the strategic and operational levels have standards that help model elements necessary to obtain desired results. In this sense, BMM and BPMN were selected because both have the support of OMG and they are fairly well known for modelling the strategic level and operational level, respectively. In addition, i* modeling goal can be used for reducing the gap between these two standards. This proposal may help both the high-level design of the information system and to the appropriate identification of the business processes that will support it.This paper presents a methodology for aligning strategy and the operation based on standards and heuristics. We have made a classification for elements of the models and, for some specific cases, an extension of the heuristics associated between them. This allows us to propose methodology, which uses above-mentioned standards and combines mappings, transformations and actions to be considered in the alignment process.


2012 ◽  
Vol 25 (4) ◽  
pp. 46-64 ◽  
Author(s):  
Soni Agrawal ◽  
Kishor Goswami ◽  
Bani Chatterjee

Firms from developed countries are increasingly offshore outsourcing services to developing countries to have cost as well competitive advantages. Although this is a growing practice, there has been limited empirical attention in understanding the outsourcing phenomenon, particularly from the perspective of service provider firms that execute important business processes for their overseas clients. Despite growing trends to outsource, only a few service provider firms report success. This puts the service provider firms under increasing pressure to add value and improve quality of relationship. They have to depend not only on tangible factors but some intangible factors also play an important role in their performance. In this paper, the authors try to find out factors that influence performance of service provider firms. Multiple regressions using four indicators of firm performance are carried out to see the influence of certain factors on information technology enabled service (ITES) firms’ performance.


2019 ◽  
Vol 8 (4) ◽  
pp. 8736-8742

The objective of this study is to identify the role of information technology in companies. The use of IT should create a synergy between business strategies, business processes and technologies to achieve the vision, mission and objectives of the company, and to offer excellence in the future. For this reason, the study uses the EA framework, where there are artifacts that are stored digitally in the repository. This study uses the EA implementation method when the main points of the EA development steps are implemented. The results achieved are the integration of new applications that are expected to be properly implemented so that companies can read their strategies to deal with competitors. The conclusion is that the proposed application can help the company achieve its vision, mission and objectives. And all business processes can be managed effectively and efficiently so that the company can compete with its competitors today and in the future.


2021 ◽  
Vol 12 (2) ◽  
pp. 116
Author(s):  
Yohanes Hugo Maur ◽  
Andi Wahju Rahardjo Emanuel

Abstract. Information technology architecture planning for Baubau Village using TOGAF ADM. Babau Village is a village located in Kupang Regency, East Nusa Tenggara Province. Currently, Babau Village has implemented information technology as a centre for information and administrative services. To improve the quality of service to the community, existing information technology needs to be further developed because the amount of information in the system will continue to increase along with population growth. The problem faced if information technology is not developed is a system performance problem. For further development to be more focused, research on an information technology architecture design for Babau Village. The design using TOGAF ADM is a blueprint and a roadmap for the development of advanced information technology services. The aim is that the existing business processes within the Babau Village related to information and administrative services continue to develop according to the needs of the community and the organizational management of Babau Village.Keywords: enterprise architecture planning, TOGAF, ADM, Babau VillageAbstrak. Kelurahan Babau adalah sebuah kelurahan yang terletak di Kabupaten Kupang, Provinsi Nusa Tenggara Timur. Saat ini Kelurahan Babau sudah menerapkan teknologi informasi sebagai pusat pelayanan informasi dan administrasi. Demi meningkatkan kualitas pelayanan kepada masyarakat, teknologi informasi yang ada perlu dikembangkan lebih lanjut karena jumlah informasi yang ada dalam sistem akan terus meningkat seiring pertumbuhan jumlah penduduk. Masalah yang dihadapi apabila teknologi informasi tidak dikembangkan ialah masalah kinerja sistem. Agar pengembangan tahap lanjut lebih terarah, penelitian mengenai sebuah perancangan arsitektur teknologi informasi untuk Kelurahan Babau. Perancangan yang menggunakan TOGAF ADM tersebut merupakan blueprint dan juga roadmap untuk pengembangan pelayanan teknologi informasi tahap lanjut. Tujuannya ialah proses bisnis yang ada didalam Kelurahan Babau terkait pelayanan informasi dan administrasi terus berkembang sesuai dengan kebutuhan masyarakat dan pengurus organisasi Kelurahan Babau.Kata Kunci: arsitektur teknologi informasi, TOGAF, ADM, Kelurahan Babau


Author(s):  
Henry Antonius Eka Widjaja

The purpose of this study is to analyze the company's business processes and make strategic planning and information technology system that is suitable for supporting the goals and vision of the company's mission. The research method is data collection in the form of interviews with the company management and staff, field observations, literature research related to strategic planning and information technology systems. The results of this study prove that the company has a weakness in the implementation of information systems which is not maximized , while the strength of the company has not been fully supported by the use of information technology . This shows that the need for strategic planning and information technology systems to support achievement of business strategy at the company over the next five years. Thus, this research produced a strategic plan in the form of application architecture, hardware architecture, network architecture, organizational development, implementation schedule and cost estimates. 


2021 ◽  
Vol 1 (2) ◽  
pp. 167
Author(s):  
Syifa Naufal Qisty

With the development of information technology, document management is now done digitally and paperless. Document management is also carried out as an implementation of knowledge sharing activities in an organization. Document management as a part of knowledge sharing activities is one of which is carried out by Bina Nusantara University (Binus). This article is compiled to find out how document management is an implementation of knowledge sharing in the Binus University environment. The method used is descriptive method of conducting interviews and literature review. From the research conducted, Binus University developed the Binus portal as a forum for employees to carry out knowledge sharing activities as well as manage documents in the organization. The managed documents include institutional documents such as organizational structure documents, business processes, duties and functions of each directorate, training materials, references in carrying out assignments, sharing expertise, case studies, case-based reasoning, as well as documents in the form of ideas, innovations, and opinions written in popular form by employees at Binus. 


2016 ◽  
Vol 12 (2) ◽  
pp. 57 ◽  
Author(s):  
Johanes Fernandes Andry

Established in 2001, XYZ Cargo is a Freight Forwarder Service Company specialized in the logistic transportation located in Jakarta. XYZ Cargo has broad experiences in both ocean freight and air freight service and has more than sixty agents of partnership around the world. XYZ Cargo has implemented Information Technology (IT) that covers all key aspects of business processes of the enterprise. It has an impact on the strategic and competitive advantages of its success. Many organizations have started implementing IT governance in order to achieve the collaboration between business and IT. The purpose of this research is to get an overview of performance measurement of the currently-running IT Governance with several aspects to consider such as effectiveness, efficiency, functional unit of information technology within an organization, data integrity, safeguarding assets, reliability, confidentiality, availability, and security. The analytical tool used in this research is the COBIT 5 standard procedure by ISACA. The result of IT Governance based on COBIT 5 in domain EDM, shows average values at the level of 2.0 until 2.7 (managed process) for EDM01, EDM02, EDM03 and 1.3 until 1.7 (performed process) for EDM04, EDM05.


2018 ◽  
Vol 2 (02) ◽  
Author(s):  
Valencia Matthew Anis ◽  
Steven J. Tangkuman

The use of information technology plays an important role in the company's business processes. One of the success factors of company performance is the optimal use or application of information technology. Especially in banking business process activities, the use of information technology is one of the weapons in competition in the banking business world. In this article Bank BRI, which is one of the largest banking companies in Indonesia, also relies on information technology in the continuity of its business processes. In this article, we will discuss about the application of the Bank BRI Manado branch office’s Information Technology and its benefits in the continuity of banking business processes. In this case the BRI bank Manado branch office uses a variety of information systems in the banking business processes that will be explained in this article.Keywords : Business Processes, Information Technology, Banking business, Information System, Bank


2017 ◽  
Vol 3 (2) ◽  
pp. 197-205
Author(s):  
Nanda Luthan

The need for information systems is a very important requirement for running business processes. As the development of technology is very necessary when an information technology really supports the information systems required form. Kano method can be used to determine the need for patient information systems. With the process of the Kano method used is based on the need for information systems. because the method aims to mengatagorikan canoe will need attribute information systems. ignorance of the service attributes can cause a negative for the company services. It therefore requires an information system that can meet the needs of patient information so users of patient information is needed to support the company's performance


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