An analysis of e‐Participation research: moving from theoretical to pragmatic viewpoint

2009 ◽  
Vol 3 (4) ◽  
pp. 340-354 ◽  
Author(s):  
Muhammad Mustafa Kamal
Keyword(s):  
Public Administration ◽  
Policy Making ◽  
Theoretical Perspective ◽  
Context Aware ◽  
Content Type ◽  
Government Sector ◽  
Research Findings ◽  
Life Pattern ◽  
Participation Research ◽  
Research Studies

PurposeThe purpose of this paper is to analyse the research conducted in the area of electronic participation (e‐Participation).Design/methodology/approachThe paper investigates and assesses both theoretical and pragmatic findings published in the normative literature.FindingsThe synthesis of the research findings exemplifies that the foremost dominant research studies to e‐Participation advocated and conducted by several researchers are: theoretical perspective on e‐Participation; e‐Participation technological solutions; governance models in public administration; policy making lifecycle models; and location‐based e‐Participation services. Analysis of these research studies has identified a literature void requiring a new stream of research mainly focusing on developing a ubiquitous platform that allows citizens to be involved in government policy‐making processes (PMPs).Research limitations/implicationsThe combination of theoretical conceptions, analysis of the normative literature and empirical findings presented in this paper illustrates the start of research on e‐Participation. However, the theoretical and empirical findings accumulated accentuate that one of the reasons that make citizens de‐motivated in participating in the policy making, is the ignorance of relevant policies and PMPs in government sector. Therefore, it is suggested that the more the citizens find connections between their anticipated activities and relevant policies, the more they become pro‐active to be involved in government PMPs.Originality/valueThe prime significance and uniqueness of the research presented in this paper lies in proposing a platform that allows citizens to participate in government PMPs regardless of their current locations and time. This has been achieved by analysing and synthesising existing research studies theorised in the normative literature. The proposed platform aims to provide context aware knowledge provision with regards to policy making. That is citizens using this platform will be alerted to relevant policies and PMPs when they are moving around physical places according to their as‐usual life pattern at the work, commerce, education, etc.

Influence of ethnic values on public sector performance management

2018 ◽  
Vol 7 (2) ◽  
pp. 234-250
Author(s):  
Newman M.K. Lam ◽  
James MacGregor
Keyword(s):  
Hong Kong ◽  
Performance Management ◽  
Public Administration ◽  
Human Resources Management ◽  
Well Being ◽  
Work Place ◽  
Content Type ◽  
Administrative Culture ◽  
Foreign Influence ◽  
Research Findings

Purpose The purpose of this paper is to examine whether deeply rooted ethnic values persist in public administration in spite of strong foreign influence in education and administrative culture. Design/methodology/approach This paper presents the theories and concepts on ethnic values, in particular Chinese and Canadian administrative values in order to examine their differences. Victoria of Canada and Hong Kong of China, both former British colonies, have been selected as the study sites due to their similarity in British education and administrative culture. Comparable samples of human subjects were drawn from the public sectors of Hong Kong and Victoria, who were either students or graduates of a master of public administration program. A questionnaire containing questions on program evaluation and staff promotion was administered to participants. Findings The survey results show that, while organizations may have similar administrative systems and cultures, employees revert to their ethnic values for matters concerning their immediate well-being – staff promotion in this case. The findings also suggest that employees endorse good practices and reject bad ones more often than they believe their organizations do. Research limitations/implications The purpose of this study is to examine whether lengthy foreign influence can change deeply rooted ethnic culture. The research results are not aimed at and may not be relevant to explaining a current situation. Practical implications The research findings may help improve public administration, in particular regarding issues of human resources management. Social implications The research findings may provide a better understanding of social behavior in the work place. Originality/value This paper contains original data for a comparative analysis that appears to have never been done before. It provides empirical proof that deeply rooted ethnics values are very difficult to change in spite of a long history of foreign influence.

A conceptual framework for understanding the antecedents and consequences of social selling: a theoretical perspective and research agenda

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Barbara Barney-McNamara ◽  
James Peltier ◽  
Pavan Rao Chennamaneni ◽  
Keith Eric Niedermeier
Keyword(s):  
Literature Review ◽  
Conceptual Framework ◽  
Information Exchange ◽  
Theoretical Perspective ◽  
Customer Relationship ◽  
Future Research ◽  
Content Type ◽  
The Social ◽  
Research Findings ◽  
Antecedents And Consequences

Purpose The purpose of this paper is to provide a detail review of the social selling literature and to offer future research needs. Social selling has gained the attention of sales researchers. Rather than merely a new tool, social selling redefines the traditional sales process. However, the literature is spread across topics of social media and sales, social customer relationship management, salesforce automation and social selling, and does not provide an agreed-upon definition or tested construct for implementation. Design/methodology/approach The paper presents a comprehensive literature review of social selling and all related terminology. Findings The authors propose a social selling framework that includes personal branding, information exchange, networking and social listening to define and outline the construct while suggesting the antecedents and outcomes to guide future research. Findings from a literature review include outlining key theories used in social selling research. Originality/value This review offers a conceptual framework of social selling, including both antecedents and outcomes, to inform future research and guide academics and practitioners.

scholarly journals Utilization of Evaluation Results in Policy-Making Aad Administration – A Challenge to Political Science Research

2016 ◽  
Vol 16 (3) ◽  
pp. 433-458 ◽  
Author(s):  
Hellmutt Wollman
Keyword(s):  
Public Administration ◽  
Policy Making ◽  
Science Research ◽  
Decision Makers ◽  
The European Union ◽  
Social Actors ◽  
Political Rationality ◽  
Policies And Measures ◽  
Research Findings ◽  
Political Decisions

The paper deals with utilization of evaluation results in policy-making and public administration. In the pursuit of this guiding question, the article is written in five steps. First, major variants of evaluation are presented with a particular eye to their respective utilization potential. Second, different concepts are sketched that have been forwarded to capture the utilization of (social) science-generated knowledge by political, administrative, and social actors. Third, looking at Germany, Switzerland and the European Union as cases in point pertinent research findings are discussed. Parts four and five contain summary, conclusions and some remarks on ensuing research needs. The political rationality and the underlying political will of the decision-makers prevail in crucial political decisions while in less important decisions evaluation-generated evidence does show some effect and a dose of scientific rationality comes to the fore. However, the stock of evaluation-generated information and knowledge about the effects of policies and measures has seen an exponential growth, which makes the call for evidence-based policy-making and for utilizing the available evaluation findings all the more mandatory and urgent.

An analysis of methodologies utilised in e‐government research

2012 ◽  
Vol 25 (3) ◽  
pp. 298-313 ◽  
Author(s):  
Zahir Irani ◽  
Vishanth Weerakkody ◽  
Muhammad Kamal ◽  
Nitham Mohammed Hindi ◽  
Ibrahim H. Osman ◽  
...  
Keyword(s):  
Public Administration ◽  
Research Design ◽  
User Satisfaction ◽  
Quantitative Research ◽  
Electronic Government ◽  
Content Type ◽  
Design Methodologies ◽  
Size Type ◽  
Government Research ◽  
Research Studies

PurposeThe purpose of this paper is to analyse the research design, methodologies and approaches utilised in electronic government (e‐government) research studies published in the last decade (2000‐2012).Design/methodology/approachA profiling approach is employed to analyse 114 (out of 3,934 from 2000 to 2012) e‐government publications (with specific focus on user satisfaction) including examining variables such as country of research, sample size, type(s) of respondents, data collection methods, and statistical tools and techniques employed.FindingsAmong the research design, methodologies and approaches adopted in the extant e‐government research studies, the quantitative research based approach supported by statistical analysis was the most dominant approach applied by authors in the last decade. Few studies were found to use qualitative‐based approaches such as case studies and interviews.Originality/valueThe prime value and uniqueness of this research lies in presenting the type of research design, methodologies and approaches used in studies that focus on issues surrounding user satisfaction in e‐government research. This has been achieved by synthesising existing publications in Electronic Government: An International Journal (EG), Electronic Journal of Electronic Government (EJEG), International Journal of Electronic Government Research (EJEGR), Transforming Government: People, Process and Policy (TG:PPP), Government Information Quarterly (GIQ), Public Administration Review (PAR), Public Administration: An International Quarterly (PA), Journal of Public Administration Research and Theory (JPART), and Local Government Studies (LGS).

scholarly journals Internet of Things: understanding trust in techno-service systems

2017 ◽  
Vol 28 (3) ◽  
pp. 442-475 ◽  
Author(s):  
Tracy Harwood ◽  
Tony Garry
Keyword(s):  
Internet Of Things ◽  
Mixed Methods Research ◽  
Trust Management ◽  
Theoretical Perspective ◽  
Empirical Evaluation ◽  
Conceptual Foundation ◽  
Content Type ◽  
Iot Applications ◽  
Research Findings ◽  
The Internet Of Things

Purpose The characteristics of the Internet of Things (IoT) are such that traditional models of trust developed within interpersonal, organizational, virtual and information systems contexts may be inappropriate for use within an IoT context. The purpose of this paper is to offer empirically generated understandings of trust within potential IoT applications. Design/methodology/approach In an attempt to capture and communicate the complex and all-pervading but frequently inconspicuous nature of ubiquitous technologies within potential IoT techno-systems, propositions developed are investigated using a novel mixed methods research design combining a videographic projective technique with a quantitative survey, sampling 1,200 respondents. Findings Research findings suggest the dimensionality of trust may vary according to the IoT techno-service context being assessed. Originality/value The contribution of this paper is twofold. First, and from a theoretical perspective, it offers a conceptual foundation for trust dimensions within potential IoT applications based upon empirical evaluation. Second, and from a pragmatic perspective, the paper offers insights into how findings may guide practitioners in developing appropriate trust management systems dependent upon the characteristics of particular techno-service contexts.

scholarly journals Medical tourism in India – in whose interest?

2016 ◽  
Vol 15 (2/3) ◽  
pp. 115-133 ◽  
Author(s):  
Swati Gola
Keyword(s):  
Public Health ◽  
International Trade ◽  
Policy Making ◽  
Medical Tourism ◽  
Healthcare Services ◽  
Negative Effects ◽  
Content Type ◽  
The Public ◽  
Qualitative Empirical Research ◽  
Research Findings

Purpose The present paper aims to analyse who actually benefits from the policies to promote international trade in healthcare services through medical tourism in India. It also assesses the implications of unfettered and unchecked medical tourism for public health policy-making. Design/methodology/approach The research methodology adopted in this paper is inter-disciplinary (socioeconomic and legal) and includes a mix of doctrinal and empirical qualitative research. Findings The present paper argues that in the absence of any baseline data in the public domain on inbound traffic of tourists visiting India on medical tourism, it is difficult to assess and evaluate the private sector claims and that the absence of any format for data collection, management and analysis results in questionable accountability and institutional fragmentation and non-coordination. Furthermore, it results in asymmetrical policy-making in areas like international trade, which may have unintended negative effects for public health. Research limitations/implications The research findings of the present paper will also assist other developing countries considering to promote medical tourism to learn lessons from India’s experiences. Originality/value The present paper uses the qualitative empirical research conducted by the author to analyse the state of affair of medical tourism in India.

Coronavirus pandemic and economic lockdown; study of strategic initiatives and tactical responses of firms

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Som Sekhar Bhattacharyya ◽  
Shreyash Thakre
Keyword(s):  
Theoretical Perspective ◽  
Working Capital ◽  
Strategic Responses ◽  
Short Term ◽  
Firm Level ◽  
Content Type ◽  
Strategic Initiatives ◽  
Research Findings ◽  
The Impact

Purpose The coronavirus pandemic (COVID-19) and the associated economic lockdown provided a jolt to businesses around the world and the global economy. Amid the ongoing uncertainty, circumstances varied across business sectors and regions, but the common goal for business organizations was to respond effectively, devising strategies to survive the turmoil and accelerate recovery. The narrative in India was no different from the rest of the world. Due to the novelty of the event, literature regarding its impact on the strategic management of firms was scarce. Thus, this paper aims to attempt to ascertain the crisis impact on firms and subsequently unravel the tactical short-term and long-term strategic responses initiated by Indian firms. Design/methodology/approach The authors carried out an empirical investigation to comprehend the strategic foresight adopted by Indian firms. Following a structured literature review, the authors conducted semi-structured open-ended interviews with 28 business experts who were involved in drafting strategic responses for their respective firms. Subsequently, the authors performed a thematic content analysis of the expert interview responses to document firm-level strategic responses to the COVID-19 crisis and associated economic lockdown. The authors further searched reputed media articles to supplement and triangulate the primary research findings with management perspectives. Findings The authors identified that managers had adopted a dual approach responding to the disruption. Companies simultaneously focused on surviving the crisis in the short-term by reconfiguring existing resources and initiated long-term recovery by mobilizing efforts for a redesigned business model. The research findings indicated that companies had adapted to the dynamic chaotic crisis environment to fulfill the changed consumer expectations. Remote working was widely implemented, supply networks were adjusted, operations were managed with minimal resources, working capital was closely monitored and the product-portfolio was revamped to reap benefits in an essentials-only world. The impact of several strategic firm responses was determined through this study on the revenue, profitability, operational costs and regulatory adherence of the companies along with the ability to meet stakeholder expectations. The study suggested that companies encouraged innovative solutions and highlighted the importance of collaborative inter-organizational practices. Research limitations/implications The study contributed to an inter-theoretical perspective on firm strategic initiatives to confront a global crisis. Resource-based view, dynamic capabilities perspective and industrial-organizational theory-based perspectives, were applied. This facilitated an extensive analysis of the entire business ecosystem to identify various paths to accelerated recovery during and post COVID-19 world. Practical implications The research findings would aid managers in drafting a comprehensive response strategy during and post COVID-19 world. This study results would help managers in addressing multiple concerns such as the sustainability of operations in the short-term through working capital management, the fulfillment of changing consumer needs through sustained innovation and business model alterations to ensure long term growth. The study enabled managers to prioritize necessary actions, ascertain the impact of strategic initiatives and build sustainable competitive advantage for long-term growth. Originality/value The novel coronavirus pandemic and the associated economic lockdown impacted firm strategies and this was one of the very first empirical studies regarding how firm-level short-term tactics and long-term strategies were getting reshaped. Traditionally, companies were prepared to handle localized disruptions but a crisis of such epic global proportions jeopardized most business. This study provided an extensive review of the short-term tactical and long-term strategic response perspectives adopted by Indian firms to absorb the impact of this unique crisis and expected recovery with renewed strength. This was one of the first research articles to provide an inter-theoretical perspective on the ongoing global pandemic. This integrated view of the possible impacts of firm-level strategic initiatives provided a detailed knowledge repository to design the crisis response capability of firms.

The Effect of Public Office Values on Government Trust: Focusing on the Effects of Regulating the Level of Citizenship

2019 ◽  
Vol 118 (2) ◽  
pp. 35-42
Author(s):  
Nam-Sik Yun ◽  
Seok-Kee Lee
Keyword(s):  
Statistical Analysis ◽  
Public Administration ◽  
Public Service ◽  
Public Office ◽  
Institute Of Public Administration ◽  
Service Value ◽  
Korean Government ◽  
Government Sector ◽  
The Impact

Background/Objectives: The study discussed the impact of citizens' perceptions of public office values of integrity, accountability, and fairness, based on the view that government trust is centered on the citizens' perception of the value of public office.  Methods/Statistical analysis: The data was based on a 2017 survey conducted by the Korea Institute of Public Administration on the perception of corruption in the Korean government sector. The study included 1,000 people and was conducted through a survey public service value, citizenship level and government trust. The data were analyzed using the SPSS 22 and AMOS 22.0 program.

The Effect of Public Office Values on Government Trust: Focusing on the Effects of Regulating the Level of Citizenship

2019 ◽  
Vol 118 (8) ◽  
pp. 366-374
Author(s):  
Nam-Sik Yun ◽  
Seok-Kee Lee
Keyword(s):  
Statistical Analysis ◽  
Public Administration ◽  
Public Service ◽  
Public Office ◽  
Institute Of Public Administration ◽  
Service Value ◽  
Korean Government ◽  
Government Sector ◽  
The Impact

The study discussed the impact of citizens' perceptions of public office values of integrity, accountability, and fairness, based on the view that government trust is centered on the citizens' perception of the value of public office. Methods/Statistical analysis: The data was based on a 2017 survey conducted by the Korea Institute of Public Administration on the perception of corruption in the Korean government sector. The study included 1,000 people and was conducted through a survey public service value, citizenship level and government trust. The data were analyzed using the SPSS 22 and AMOS 22.0 program.

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