Understanding tag functions in a moderated, user-generated metadata ecosystem

2018 ◽  
Vol 74 (3) ◽  
pp. 490-508 ◽  
Author(s):  
Ayse Gursoy ◽  
Karen Wickett ◽  
Melanie Feinberg

Purpose The purpose of this paper is to investigate tag use in a metadata ecosystem that supports a fan work repository to identify functions of tags and explore the system as a co-constructed communicative context. Design/methodology/approach Using modified techniques from grounded theory (Charmaz, 2007), this paper integrates humanistic and social science methods to identify kinds of tag use in a rich setting. Findings Three primary roles of tags emerge out of detailed study of the metadata ecosystem: tags can identify elements in the fan work, tags can reflect on how those elements are used or adapted in the fan work, and finally, tags can express the fan author’s sense of her role in the discursive context of the fan work repository. Attending to each of the tag roles shifts focus away from just what tags say to include how they say it. Practical implications Instead of building metadata systems designed solely for retrieval or description, this research suggests that it may be fruitful to build systems that recognize various metadata functions and allow for expressivity. This research also suggests that attending to metadata previously considered unusable in systems may reflect the participants’ sense of the system and their role within it. Originality/value In addition to accommodating a wider range of tag functions, this research implies consideration of metadata ecosystems, where different kinds of tags do different things and work together to create a multifaceted artifact.

Kybernetes ◽  
2016 ◽  
Vol 45 (4) ◽  
pp. 622-636 ◽  
Author(s):  
Daniel Joh. Adriaenssen ◽  
Jon-Arild Johannessen

Purpose – The purpose of this paper is to present a general scientific methodology on tenets from Mario Bunge’s philosophy. Design/methodology/approach – Systemic thinking and conceptual generalisation. Findings – A general scientific methodology based on tenets from Mario Bunge’s philosophy of social science. Research limitations/implications – Using quantitative methods to conduct a research to test Asplunds motivation theory and North’s action theory. Practical implications – How to conduct a research based on a systemic perspective. Social implications – An advantage of linking a systemic perspective to organisational psychology studies is that it may result in new ways of looking at old problems and bring new perspectives to the methods used. One explanation may be the fact that while researchers within various organisational psychology subject fields are largely specialists, the systemic perspective is oriented towards general scientific methodology. Originality/value – The authors have not seen anybody who have tried to apply systemic thinking as a general methodology for research.


2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Travis W. Provance ◽  
Suresh Babu Ramisetty ◽  
Michael Joseph Urick ◽  
Kelly A. Wieczorkowski

Purpose The purpose of this paper is to conceptually explore building a culture of excellence from the ground up as well as evolving a current culture to one more focused on excellence. Design/methodology/approach This study reviewed extant research related to organizational cultures and cultures of excellence that have implications for building or evolving into these types of cultures. Findings The findings of this study suggest that the “people side” of organizations is crucial to forming a culture of excellence. Specific people-oriented considerations to forming such a culture include leveraging leaders and understanding other influences including diversity as well as external aspects. Changing culture must occur at the assumptions (and not just artifacts) level. Furthermore, there are many barriers to building a culture of excellence, many of which are also related to an organization’s people. Research limitations/implications A qualitative grounded theory approach whereby researchers asked organizational members to define “culture of excellence” could help build a clearer model for the formation of cultures of excellence. Quantitative approaches should also test how successful the influencers, noted in this study are in creating cultures of excellence. This study’s conceptual links between cultures of excellence and performance should also be tested empirically. Practical implications This paper provides practitioners insight into the importance of culture and considerations for how to change an organizational culture. Social implications This paper advocates for the importance of social considerations in the workplace regarding creating a culture of excellence. Originality/value To the best of the authors’ knowledge, this paper is the first that discusses creating a culture of excellence. Furthermore, it is one of only a handful of articles that links people to excellence.


2017 ◽  
Vol 24 (1) ◽  
pp. 152-166 ◽  
Author(s):  
Gordon Redding

Purpose The purpose of this paper is twofold: first, to consider the proposal by Peter Li about developing an inclusive research paradigm bringing together eastern and western research approaches; and second, to make a proposal for a division of labor in this endeavor. Design/methodology/approach Literature review and consideration of opposing intellectual traditions and their origins. Findings If the western approach was to deal with structures and institutions, and the eastern approach was to deal with process, then some progress might be possible toward a valuable fusion. But there may be sociological as well as intellectual reasons why this would be difficult. Research limitations/implications As it is a commentary there are no specific limitations except for what can be covered in the space available. Practical implications If the proposal can be made to bear fruit the chances of much greater East-West collaboration in research are higher. Social implications The reduction of friction and non-cooperation between intellectual traditions. Originality/value The “process” suggestion is new in this form.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Giulio Toscani ◽  
Gerard Prendergast

Purpose In an arts organisation context, this paper aims to further the understanding of service relationships by developing a framework explaining how sponsored arts organisations could better manage their relationships with sponsors to facilitate mutual benefit and relationship persistence. Design/methodology/approach Grounded theory methodology was applied to sponsorship of arts organisations through interviews with the managers of arts organisations worldwide who had been involved in seeking and managing sponsorship relationships. Findings Reciprocity was found to be the key factor in successful sponsorship relationships, but emotional reference to reputation was also important. Together they link uncertainty in the complex sponsorship environment with an arts organisation’s artistic ambitions. Practical implications This study extends the understanding of service relationships by shedding light on the sponsorship relationship from the sponsored organisation’s point of view and in particular highlighting the role of reciprocity in managing the relationship with their sponsor. Originality/value Understanding the moderating roles of reciprocity and reputation in sponsorship relationships helps to explain key facets of such relationships which can partially negate sponsor benefits and threaten a sponsorship’s continuation.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Margarietha de Villiers Scheepers ◽  
Renee Barnes ◽  
Laura Kate Garrett

PurposeThis paper investigates how early-stage founders use the 60-s nascent pitch to attract co-founders, by applying the narrative paradigm.Design/methodology/approachVideos of supported and non-supported pitches from Startup Weekend were analysed using the Grounded Theory Method.FindingsThe findings were used to develop a framework for a successful nascent pitch. It shows that founders who can engage the audience, convey credibility and use symbols effectively are more likely to attract co-founders. Bringing these three elements together through personalisation, that is, making the startup concept tangible and personally relevant for co-founders to visualise, enables the founder to talk a venture into existence.Practical implicationsThis paper holds implications for founders and entrepreneurship mentors to craft a powerful, persuasive pitch by drawing on the framework.Originality/valueThe framework brings a holistic understanding to the nascent pitch and explains how nascent founders acquire human resources at one of the earliest stages of venture formation. In this way, concerns of prior fragmented approaches focussed only on narrative elements of investment pitches are addressed.


2017 ◽  
Vol 32 (4) ◽  
pp. 525-534 ◽  
Author(s):  
Lars-Johan Åge ◽  
Jens Eklinder-Frick

Purpose This paper aims to suggest a dynamic model incorporating the important dimensions that exist in negotiation processes. Design/methodology/approach To produce a general and conceptual theory of negotiation, the grounded theory methodology is deployed. Findings The core process in this model is dubbed “goal-oriented balancing” and describes how he negotiator is continuously balancing opposing, and seemingly contrasting, forces in a situation specific and dynamic manner to reach agreements. Based on these findings, this study also suggests a concept to describe negotiations that is focused on collaboration and that is not an oxymoron as is the concept of “win–win”. Practical implications This conceptual model can be used by managers and practitioners to navigate in a negotiation process. Originality/value This is the first grounded theory study in negotiation research and attempt to describe negotiation processes as dynamic events in which different dimensions are managed simultaneously.


2020 ◽  
Vol 40 (11/12) ◽  
pp. 1439-1454
Author(s):  
Orly Benjamin

PurposePrevious accounts of exclusion, primarily those proposed in the context of access to welfare, marginalize the role of negotiation and its potential for highlighting distinct barriers and possibilities within specific institutional configurations. Furthermore, when negotiation is examined in the context of access to social services, it is rarely considered as reflecting changes in exclusion or the need to distinguish among exclusionary outcomes in mothers' lives. The author proposes a conceptualization of the distinction between civic exclusion and isolated exclusion, introducing the latter as a specific condition in which mothers are forced to respond to their children's needs by resorting to privatized entitlement.Design/methodology/approachStructured interviews were conducted between 2016 and 2017 with 90 mothers “providing in poverty” from seven marginalized categories in Israel. The interviews were analyzed using a grounded theory perspective.FindingsThree negotiation positions are revealed: positive citizenship, privatized entitlement and inconsistent gains. These positions reflect specific conditions of civic exclusion, which manifests in the form of multiple disadvantage in the lives of mothers, regardless of available forms of welfare support; and isolated exclusion, which manifests as the inability to protect one's children from harsh material scarcity, regardless of attempts to establish eligibility.Research limitations/implicationsLongitudinal data could better reflect the ramifications of isolated exclusion, particularly when translated into privatized entitlement.Practical implicationsThe consequences of isolated exclusion should be studied, in order to prevent negotiation failure leading to this phenomenon.Originality/valueUp until recently, the notion of exclusion was used without relevant distinctions obscuring the meaning of failing to negotiate access to welfare, in mothers' lives. Conceptualizing negative outcomes of negotiation as leading to isolated exclusion and privatized entitlement clarifies the meaning of poverty as dependency. Further, without relevant distinctions, scholars' and activists' effort to introduce higher commitment to mothers' negotiation among street-level bureaucrats cannot be accounted for.


2018 ◽  
Vol 31 (4) ◽  
pp. 815-837 ◽  
Author(s):  
Mark Scott Rosenbaum ◽  
Tali Seger-Guttmann ◽  
Ofir Mimran

Purpose The purpose of this paper is to explore the concept of customer discomfort in service settings when employees and customers who share social incompatibilities, stemming from war, nationalism, religious differences or terrorism, work together in service settings. Design/methodology/approach The authors engage in triangulation research to understand how Israeli Arabs and Jews experience comfort/discomfort in services. Study 1 uses an experimental design to show how comfort differs when Israeli Jews work with Arabs and Jews in three different service settings. Study 2 employs survey methodology to explore how comfort differs among Israeli Arabs when they work with either an Arab or a Jewish employee. Study 3 uses grounded theory methodology to provide a theoretical framework that explains reasons for customer discomfort occurrence between Israel’s Arabs and Jews, its impact on customers’ attitudes and behaviors and suggestions for increasing comfort. Findings Israeli Arabs and Jews express various feelings of discomfort when working with each other, and Druze, in service settings. Israeli Jews express higher levels of discomfort when working with Arabs than vice versa, while Israeli Arabs express discomfort when working with Druze employees. Five strategies for increasing customer comfort are defined and developed. Research limitations/implications Social incompatibilities prevent many consumers and employees from experiencing comfort during service exchanges; however, managers can alleviate some of the factors that exacerbate customer discomfort. Practical implications Managers need to realize that customer discomfort leads to place avoidance and thus should implement strategies to assuage it. Social implications Unabated service situations that result in customer discomfort may lead to customer ill-being, including fear. Originality/value This study is the first to explore customer discomfort due to social incompatibilities in depth.


2016 ◽  
Vol 50 (11) ◽  
pp. 1959-1968 ◽  
Author(s):  
Nick Lee ◽  
John Cadogan

Purpose This paper provides a balanced commentary on Rossiter’s paper “How to use C-OAR-SE to design optimal standard measures” in this issue of the “European Journal of Marketing”. It also relates the comments in general to Rossiter’s other C-OAR-SE work and throws light on a number of key measurement issues that seem under-appreciated at present in marketing and business research. Design/methodology/approach The authors use conceptual argument based on measurement theory and philosophy of science. Findings The authors find that Rossiter’s work makes a number of important points that are necessary in the current stage of development of marketing and social science. However, the authors also find that many of these points are also well made by fundamental measurement theories. When measurement theory is correctly interpreted, the idea of multiple measures of the same thing is not problematic. However, they show that existing social science measurement practice rarely takes account of the important issues at play here. Practical implications The authors show that marketing, management and social science researchers need to get better in terms of their appreciation of measurement theory and in their practices of measurement. Originality/value The authors identify a number of areas where marketing and social science measurement can be improved, taking account of the important aspects of C-OAR-SE and incorporating them in good practice, without needlessly avoiding existing good practices.


2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Peter Skaerbaek

Purpose The purpose of this paper is to explore the implications that Power’s book had to the author’s research in public sector auditing. Design/methodology/approach In this paper, the author reflects and debates the inspiration that Michael Power’s book The Audit Society had on the author’s own research. Findings The author finds that this book had a significant influence on how he succeeded theorizing his studies on auditing, and how he could contribute to the audit literature. It is stunning how the book succeeded in synthesizing audit research, encouraging scholars to understand auditing as a social practice, i.e. how auditing can be theorized using various social science theories and how the book also appealed to broader social science. Research limitations/implications This paper is a reflection that covers around a 20-year period with potential mis-representations of how exactly sequences of actions and thoughts were. Practical implications This paper helps to clarify how it is that audit operates and influences everyday life of persons involved with auditing. Social implications This paper casts doubts as to what actions are carried out in the name of audit and that audit is not just a value free activity but involved with political agendas. Originality/value The originality of this paper is that it fleshes out how a seminal book can have significant implications on how research is carried out.


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