BPKIMI's information system strategic planning toward Excellent Public Services

2013 ◽  
Author(s):  
Erwin Budi Setiawan ◽  
Kemas Rahmat Saleh Wiharja
Keyword(s):  
Information System ◽  
Strategic Planning ◽  
Public Services

scholarly journals Strategic Planning of Information System using Ward and Peppard in the Ministry of Health, Timor Leste

2019 ◽  
Vol 8 (4) ◽  
pp. 11079-11085
Keyword(s):  
Information System ◽  
Strategic Planning ◽  
Public Service ◽  
Public Services ◽  
Ministry Of Health ◽  
Study Methods ◽  
Operational Process ◽  
Timor Leste ◽  
It Strategic Planning ◽  
And Performance

The increase of public services based on information and communication technology (e-Government) requires a government organization to have IS / IT strategic planning. One of the benefits of IS and IT strategic planning is that e-Government development becomes more targeted, effective, efficient and transparent to support good and clean governance. Ministry of Health Department ICT Timor Leste has also implemented the IS/ IT in carrying out its duties and services, but the use of IS in the office has not been done fully or fully implemented, and there are still many activities that are done conventionally which consequently make the office cannot achieve optimal target and performance. The purpose of writing this Thesis is intended to carry out strategic planning in the operational process of public services to find out the deficiencies that occur in the process of public service, then plan the system strategies and technologies that can improve the system that has been built at the ICT Department of the Ministry of Health of Timor Leste. The method used is the method of analysis, field study methods, and literature study methods. The method used is based on the concept of Ward and Peppard. the analytical methods used are SWOT analysis, PEST analysis, critical success factors analysis, IT Balanced Scorecard analysis and Mc Farlan’s Strategy Grid Analysis. Strategic planning is made and developed from existing IS / IT at the time the research was conducted to fit the direction of organizational development. From the research carried out, an information system strategy and public service operational process technology planning was produced in detail with the aim of helping to facilitate the managers and staff of the Department of ICT in the Ministry of Health to be able to manage their operational processes properly and be able to achieve optimal targets and performance.

A Strategic Planning of Developing Student Information Management System Using SWOT Technique

2016 ◽  
Vol 2 (3) ◽  
pp. 515
Author(s):  
Luay Idrees Sarhan ◽  
Akeela M. Atroshi ◽  
Nawzat S. Ahmed
Keyword(s):  
Information System ◽  
Strategic Planning ◽  
Information Management ◽  
Management System ◽  
Information Management System ◽  
Analysis Tool ◽  
Student Information Systems ◽  
Student Information System ◽  
Key Factor ◽  
Student Information

The strategic planning of developing any information system is the key factor of progress any organization. Hence, SWOT (Strength, weakness, opportunities and threats) analysis for the strategic planning of developing information system has proved to be a good analysis tool for further development and progress of the universities/organization. Further, the implementation of computerized student information management system has become an important issue within the university campus to exchange such information between students and staff. Many studies have developed student information system through the converting of paper-based system to computer-based system in order to facilitate the work of staff. However, none of these studies focused on the development of such systems based on the strategic planning using SWOT technique. Therefore, this research focuses on the requirements needed to develop student information system based on the aforementioned strategic planning technique. Some universities located in the Kurdistan Region, Iraq have been tacking to do the investigation. Moreover, SWOT technique was selected to find strengths, weaknesses, opportunities and threats of developing such system. The findings of this research were processed as matching strengths with opportunities and converting weaknesses or threats to strengths or opportunities. Based on the results, it has been found that the need to address student information systems is of utmost importance now more than ever in order to survive and continue in the competition environment.            

Assessment of E-Government Portals

2022 ◽  
Vol 14 (1) ◽  
pp. 0-0
Keyword(s):  
Information System ◽  
Public Service ◽  
Public Services ◽  
Government Information ◽  
Assessment Framework ◽  
Web Portals ◽  
Framework Model ◽  
The World ◽  
Government Portal ◽  
The Web

This research revealed the importance of public service web portals for an e-government information system. An e-government portal is interacting with its administrators, citizens, businesses and other governments helping them increase their operations performance. The authors have developed, modeled, formulated and compared an efficient assessment framework for e-government portals. In order to accomplish such task many quantitative factors and indicators were taken under consideration; also, other frameworks have been studied and compared. The authors focused on the web portals services quantity that the interested parties should use, in order to create an well designed public services’ web portal. This research provides a framework model to evaluate the basic common digital public services that a government offers to its interactive stakeholders, so that all other countries across the world can predefine weaknesses and strengths, improve existing or formulating new e-services. The importance of the assessment framework model is thoroughly explained through the results.

scholarly journals SISTEM INFORMASI PEMERINTAHAN DESA PADA KANTOR DESA TENGGIR PANJI SITUBONDO MENGGUNAKAN PHP DAN MYSQL

2018 ◽  
Vol 3 (2) ◽  
pp. 256-262
Author(s):  
Yuni Nur Waqiah
Keyword(s):  
Information System ◽  
Programming Language ◽  
Financial Management ◽  
Information Needs ◽  
Public Services ◽  
Government Agency ◽  
Design And Implementation ◽  
Microsoft Word ◽  
The Village ◽  
New System

The Tenggir Village Office is a government agency engaged in public services that has a good management system. That can be seen from the service to the community, the better. With more and more people, while the problem faced by the agency is managing data that is still less effective, one of which is the management of mail-making services. Management services for writing letters at institutions using computerized systems that are not easy to manage, such as using Microsoft Word. The development of information from the old system to the new system is expected to help the institution, storage, and archiving reports more easily. The design and implementation of the Village Administration Information System at the Tenggir Panji Situbondo Village Office use the PHP programming language and the MySQL database and other software in the design of this system. In its implementation, this application can answer information needs that can be used for financial management easier and faster, especially for reporting.

scholarly journals Tingkat Ketahanan Sistem Informasi Administrasi Kependudukan (Studi pada Dinas Kependudukan dan Pencatatan Sipil Kota Yogyakarta)

2017 ◽  
Vol 23 (2) ◽  
pp. 21
Author(s):  
Aris Tundung ◽  
Tri Kuntoro Priyambodo ◽  
Armaidy Armawi
Keyword(s):  
Information System ◽  
Information Security ◽  
Public Services ◽  
Security Management ◽  
Population Data ◽  
Development Planning ◽  
Maturity Level ◽  
Information Security Management ◽  
Civil Registration ◽  
Yogyakarta City

ABSTRACTBureaucratic reforms aim to deliver excellence public services including civil registration service. The Law on Population Administration states that the use of the Population Administration Information System (SIAK) is one of the government's efforts to protect the secrecy, integrity and availability of population data related to its function as the basis for public services, development planning, budget allocation, democratic development, and law enforcement and criminal prevention. The study measures information technology resilience level by describing Yogyakarta City Civil Registry Service Office (Dindukcapil) information security management, the level of maturity and completeness of SIAK management, and SIAK success level. The study uses mixed method guided by ISO/IEC 27001document, Information Security (INFOSEC) Index form, and questionnaire prepared under the DeLone and McLane Models. Yogyakarta City Dindukcapil has not set up rules and documentation on information security management. The actions taken are reactive, not referring to overall risk without clear flow of authority and control. The study concludes the SIAK is "Highly Needed" by the Civil Registry Service Office of Yogyakarta City. The value of the information security management areas completeness level reaches 312 points out of maximum value 645 points. Those findings category SIAK security management into “Need Improvement" category. The maturity level of information security management range from "Maturity Level I/ Initial Condition" to "Maturity Level II+/ Basic Implementation". 77,3% users clarify “positive” perception and 1,2% users reveal “negative” judgement that made SIAK belongs to “Success” information system category.ABSTRAKReformasi birokrasi mengamanatkan peningkatan mutu dan kecepatan layanan publik pemerintah termasuk layanan administrasi kependudukan. Undang-undang tentang Administrasi Kependudukan menyebutkan penggunaan Sistem Informasi Administrasi Kependudukan (SIAK) merupakan salah satu usaha pemerintah untuk mengelola dan melindungi kerahasiaan, keutuhan dan ketersediaan data kependudukan terkait fungsinya sebagai dasar pelayanan publik, perencanaan pembangunan, alokasi anggaran, pembangunan demokrasi, dan penegakan hukum dan pencegahan kriminal. Penelitian dilakukan untuk mengetahui ketahanan sistem informasi SIAK melalui gambaran pengelolaan keamanan informasi Dindukcapil Kota Yogyakarta, tingkat kematangan dan kelengkapan pengelolaan SIAK, dan tingkat kesuksesan SIAK. Penelitian menggunakan metode campuran dengan menggunakan kisi-kisi ISO/IEC 27001, instrumen perhitungan dalam borang Indeks KAMI, dan kuesioner yang disusun berdasarkan Model DeLone dan McLane yang sudah diperbaharui yang mendiskusikan tentang Kualitas Informasi, Kualitas Sistem, Kualitas Pelayanan, Penggunaan, Kepuasan Pengguna, Manfaat Bersih (DeLone dan McLane, 2004: 32). Dindukcapil Kota Yogyakarta belum menyusun aturan dan dokumentasi pengelolaan keamanan informasi. Tindakan yang dilakukan bersifat reaktif, tidak mengacu pada keseluruhan risiko tanpa alur kewenangan dan pengawasan yang jelas. Peran SIAK termasuk dalam kategori “Tinggi” namun nilai kelengkapan penerapan standar pengelolaan keamanannya hanya mencapai 312 dari nilai total 645 sehingga pengelolaan keamanan SIAK masuk dalam kategori “Perlu Perbaikan”. Tingkat kematangan penerapan standar keamanan berkisar pada “Tingkat Kematangan I/ Kondisi Awal” sampai dengan “Tingkat Kematangan II+/ Penerapan Kerangka Kerja Dasar”. Tingkat kesuksesan SIAK termasuk dalam kategori “Sukses”, 77,3% pengguna memberikan pernyataan “positif” dan hanya 1,2% pengguna memberikan pernyataan “negatif”.

scholarly journals Standardized Flexibility: The Choreography of ICT in Standardization of Service Work

2013 ◽  
Vol 4 (4) ◽  
pp. 679-698 ◽  
Author(s):  
Maria Røhnebæk
Keyword(s):  
Information System ◽  
Information Systems ◽  
Public Services ◽  
Due Process ◽  
Local Level ◽  
The Public ◽  
Local Responses ◽  
Information And Communication ◽  
The Relationship

This article is based on a research project that explores the proliferation of information and communication technology (ICT) in public services. Furthermore, the research explores how the enhanced presence of ICT relates to efforts to increas-ingly individualise the service delivery. It can be argued that enhanced individualisation requires increased levels of discretion and flexibility. At the same time, this flexibility needs to be implemented within a standardized framework to ensure due process and to meet demands for efficiency. As local-level work practices in the public services are increasingly being enabled through ICT, the information systems can thus be seen to offer ’standardized flexibility’. Hence, the information systems work as both enablers of flexibility and as controllers of the same. This research explores how this duality manifests empirically at the local-level of the Norwegian employment and welfare services (NAV). It focuses on the in-terface of the information systems and local-level employees. In this article, I portray the role of the information system, Arena, with regard to how the front-line employees structure and organize their work. This portrayal reveals that the information system reflects an ideal world which is out of tune with local working conditions. The employees are thus facing gaps between the ideals of the system and their actual work context. The main purpose of the paper is to illustrate how the employees deal with this gap; I identify three types of responses and strategies. Moreover, I suggest that the relationship between the information systems and different kinds of local responses may be fruitfully analysed by drawing an analogy with choreography and dancing. The second purpose of this article is thus to outline how the metaphor of choreography may provide a suitable theoretical lens for analysing ICT-enabled standardization of work.

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