The Measurement, Use, and Development of Intellectual Capital to Increase Public Sector Productivity

1997 ◽  
Vol 26 (2) ◽  
pp. 175-186 ◽  
Author(s):  
Weston H. Agor

One of the most promising recent developments in the management field is the effort to measure, use, and develop what has been termed an organization's most valuable asset—intellectual capital. For public non-profit organizations, this effort has special potential for increased productivity. This is so for several reasons. These sectors are human capital intensive. Human capital is the primary source for organizational innovation and renewal. Finally, we are acquiring a better capacity through on-going brain research to tap this potential resource. This article defines what intellectual capital is, indicates the type more frequently required for productive decision making today, and describes a Brain Skill Management Program (BSM) that has successfully been field tested that can be used to measure, use, and develop an organization's intellectual capital. The article concludes with survey results demonstrating that a BSM Program can be used to enhance the learning capability of public and non-profit organizations.

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hanan Ali Almutirat

Purpose The purpose of this paper is to study the relationship between intellectual capital and organizational innovation in Kuwait Petroleum Corporation (KPC) through a case study at KPC on the employees of the corporation (The study population was 2,180 respondents and the sample size was 335 respondents). Design/methodology/approach The statistical package for social science was used to analyze the data. While trying to explore the relationship between intellectual capital and innovation, the researcher used the descriptive analytical method and the case study methodology using various references, periodicals, internal and external documents and data, in addition to conducting a field study on a sample of employees of KPC, through a questionnaire form containing the axes that reflect the study variables. Findings There is a relative approval between the sample of the research on the existence of a good role for training in the corporation in terms of availability for all employees and the compatibility of training programs with the actual needs of employees, and linking the training paths and career paths for promotions in the corporation. The researcher attributed this to the employees' awareness to the importance of training and its role in raising their performance levels, and the awareness of the corporation to the importance of training and capacity building of the human element. Originality/value The research, in general, demonstrated the importance of human capital as the organization's most valuable assets, especially as it supports creativity and innovation, thus enabling competitiveness. The research stressed that human capital is the most important element in the formation of intellectual capital, which requires decision-makers to support it and give the intellectual and human aspects a strategic content that meets the needs to develop innovation and institutional education and to recruit systems and indicators to measure the performance objectively to achieve the goal of survival of the corporation in a competitive sustainable environment, through providing material and moral potentials that can support the implementation of organizational innovation at various levels.


The importance of intellectual capital becomes one of the main subjects that have been recently tackled by various studies for its importance to almost all organizations, industries, sectors and countries. Intellectual capital by the non-competitive feature encourages non-profit organizations to take benefit through knowledge exchange in the knowledge economy. In contrast, there are limited efforts focused on non-profit organizations from the perspective of intellectual capital. Thus, the major goal of this paper is to disseminating more research papers that relevant in the field of organizations sector that nonprofit through critical review of literature. The results of this paper adds a new addition in the field of intellectual capital in the non-profit organizations sector, through the embraces an eclectic mix of methodologies and topics.


2020 ◽  
Vol 12 (1) ◽  
pp. 27-48
Author(s):  
Abdelkader Laallam ◽  
Salina Kassim ◽  
Engku Rabiah Adawiah Engku Ali ◽  
Buerhan Saiti

Purpose This study aims to highlight the importance of intellectual capital (IC) for the operation of waqf (Islamic endowment) institutions, as few studies have discussed this issue in relation to non-profit religious organisations, particularly waqf organisations. Consequently, this study hopes to contribute to the development of waqf institutions in terms of human capital proficiency, the efficiency of operations and the effectiveness and sustainability of performance. Design/methodology/approach The authors reviewed a significant body of relevant studies written on various aspects of IC, to highlight the significance of considering IC in the operation of non-profit organisations (NPOs) and waqf institutions. Findings This study highlights the importance of IC in the operation of waqf institutions. It provides a platform that facilitates understanding of the existing obstacles and challenges in waqf institutions (such as lack of accountability, lack of funding, mismanagement and lack of trained labour, among others) and offers potential solutions through the consideration of knowledge and IC. Research limitations/implications This study is a conceptual analysis of IC in the context of NPOs. Future studies should conduct empirical testing, which will provide more detailed discussion and enriching insights into the issue of IC and the performance of NPOs, particularly in the case of waqf institutions. Practical implications This study provides several important implications for waqf institutions and other NPOs, as it sheds light on the consideration of knowledge and IC in their operations. Originality/value To the best of the authors’ knowledge, this study is the first to discuss the issues of waqf in the light of IC and provide an integrated framework for the operation of waqf institutions.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohammad Reza Zahedi ◽  
Shayan Naghdi Khanachah

Purpose The purpose of this paper is to investigate the relationship among knowledge management (KM), intellectual capital and organizational innovation. The present literature in these three areas of study, the effect of KM on organizational innovation through the development of intellectual capital has been rarely studied so far. Therefore, in this research, the authors tried to examine the effect of KM processes on organizational innovation through the development of intellectual capital in Iranian industrial organizations. Design/methodology/approach The data of this research has been gathered and aggregated through the distribution of a closed questionnaire in a sample of 384 people selected from the statistical population consisting 4,589 managers and senior managers of the Iranian industrial organizations. Data were then analyzed using SPSS software and structural equation modeling method which was used to measure the models integrity. Findings The results of this research indicate that KM processes affect the development of intellectual capital of an organization. KM processes are also effective in promoting innovation in the organization. KM processes also contribute to improving the level of innovation in the organization through intellectual capital development. The results also show that managers need to focus on the development of their human capital through the use of young native educated specialists to maximize internal capacity and knowledge creation and move toward improving human capital of the organization. Originality/value The present literature in these three areas of study, the effect of KM on organizational innovation through the development of intellectual capital has not been studied so far. This study of industrial organizations is also a valuable factor in this paper.


2015 ◽  
Vol 10 (5) ◽  
pp. 197-204
Author(s):  
Кулькова ◽  
Varvara Kulkova

The article presents the results of the study of the components of the inner stability of NPOs in the case of daily practice in 2011-2014, three non-profit organizations of the Republic of Tatarstan (RT), various forms included in the register of NPOs. On the basis of monitoring of sites of NPOs, study of primary documents, expert survey the analysis of the components of internal sustainability of NPOs was conducted: management, internal image, staff, finance, services, and marketing. It is revealed: in the given time period there is no substantial transformation of internal sustainability of NPOs; non-profit organizations of various forms of type differentiation demonstrate sustainability; project management structure of the organization and the "quality" of the internal image and human capital in the NPO work to achieve internal stability of institutions. Reserves to increase the internal stability of NPOs are indicated: expansion of services on the basis of marketing technologies.


2020 ◽  
Vol 74 ◽  
pp. 01011
Author(s):  
Eva Kicová

Non-profit organizations carry out activities that the state either does not want to perform or does not take responsibilities for them due to financial reasons, and the private sector is not interested in them. Specific features of such kind organizations is the fact that their performance is mostly depended on the work of a man – a volunteer, so a human capital is their integral part. Volunteering is a multidimensional phenomenon. It is an important part of the society and its future development. The context of volunteering has changed in last years, because social trends as globalization, technological development, changes in demography, emergence of postmodern values, and changes in families and work change people´s attitudes toward volunteering. In order a volunteer could realize his own personality and belief in volunteering activities and simultaneously participate in meeting goals of an organization, it is essential that all elements of management (organizing, managing, control, evaluating) are carried out effectively and have a meaning. To achieve this point, it is needed to know reasons, why people do volunteering that does not have only motivational sense, but also strategic one. Identifying motifs is therefore broader than just meeting needs and their knowledge is an essential factor for the effective functioning of non-profit organizations regardless of fields of their operation.


Author(s):  
Graziella Sicoli ◽  
Franco Ernesto Rubino ◽  
Bronzetti Giovanni ◽  
Rija Maurizio ◽  
Paolo Tenuta

The Intellectual Capital (IC) report has become a fundamental tool in the disclosure of non-profit activities, since it is necessary to use a correct framework to represent IC. To achieve the aim of the paper the work is developed as follows: the existing literature on non-profit organizations (NPOs) and IC is examined and relevant aspects to be measured by IC indicators and disclosed by an IC report in the above context are brought into focus. Then extant frameworks for IC reporting are outlined in order to verify whether they fit the aspects qualified as relevant in NPOs and it is pointed out what they lack with reference to the NPOs context. The aim of the paper is to propose an original framework containing a new set of indicators. The proposed framework is tested in an Italian NPO. The result is to disclose new aspects of activity carried out by NPOs involving knowledge, skill and their relationship with the surrounding community


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