Measuring the Economic Value of Information Systems

1996 ◽  
Vol 11 (3) ◽  
pp. 247-260 ◽  
Author(s):  
Bert Van Wegen ◽  
Robert De Hoog
Keyword(s):  
Information Systems ◽  
Value Of Information ◽  
Business Processes ◽  
Economic Value ◽  
Activity Based Costing ◽  
The Third ◽  
Basic Issue ◽  
Is Value

The determination of value of information or information systems is a basic issue for information management. In order to solve it several questions must be answered like: what is the object of valuation; how is value defined and measured; and what constitutes a coherent and usable method for valuation. In this paper an approach is outlined that combines the information commodity approach, activity-based costing, and graph modelling. The first is used to define the object of analysis (an information commodity) and the nature of value (the demand value at the marketplace). The third allows the modelling of business processes in terms of activities and cost relations between activities. The second enables the assignment of costs to activities modelled in the graph. Together they constitute a coherent and usable method for determining the value of IS. This is illustrated by means of a case study.

scholarly journals Monitoring of the Results through a Survey Concerning the Socio-Economic Characteristics of the Elderly Using Geographic Information Systems (GIS): A Case Study in Greece

2020 ◽  
Vol 6 (3) ◽  
pp. 36-45
Author(s):  
Dermatis Zacharias ◽  
Anastasiou Athanasios
Keyword(s):  
Information Systems ◽  
Geographic Information Systems ◽  
Health Management ◽  
The Elderly ◽  
Geographic Information ◽  
Economic Indicators ◽  
Health Level ◽  
Full Picture

The aim of the study is the determination of socio-economic characteristics of the elderly, emphasizing the usefulness of Geographic Information Systems (GIS) to explore the socio-economic indicators that affect the health level of the elderly. Given the usefulness of GIS and their application in the fields of physical health, mental health, health services and general health management, a survey for the investigation of the socio-economic indicators that affect the health level of the elderly was carried out, using a specially designed questionnaire. The results of this survey were plotted in the corresponding geographical locations on the maps, giving the person concerned a full picture of the geographical distribution of socio-economic indicators that affect the health level of the elderly.

Continuous Assurance and Business Compliance in Enterprise Information Systems

2017 ◽  
pp. 99-119 ◽  
Author(s):  
Rui Pedro Marques
Keyword(s):  
Information Systems ◽  
Business Processes ◽  
Corporate Image ◽  
System Support ◽  
Enterprise Information ◽  
Enterprise Information Systems ◽  
Abstraction Level ◽  
Assurance Services ◽  
Innovative Solution

The increase of reliability and compliance of business processes is currently a major concern of organizations which simultaneously intend to achieve their organizational objectives and be compliant with external regulations. Thus, organizations are frequently looking for methods, tools and solutions which enable them to improve business compliance, and reduce the likelihood of situations that may jeopardize their operational performance and corporate image. This chapter aims to bring together a set of results and conclusions from a research project whose purpose was to conceptualize and validate an innovative solution which simultaneously monitors and audits organizational transactions executed in Enterprise Information Systems. A prototype was developed and deployed in a near-real environment. From the results, we conclude that the prototype offers Continuous Assurance services and is applicable to any organizational transaction, regardless of its type, dimension, business area or even its information system support technology. This independence is guaranteed by the abstraction level of an ontological model which is used to represent the organizational transaction we intend to monitor and audit. A case study enabled us to confirm the feasibility and effectiveness of the proposal in business compliance.

scholarly journals Cost Of Treatment Tonsilektomi Di Instalasi Bedah Sentral Rsud Kajen Kabupaten Pekalongan Tahun 2015

2016 ◽  
Vol 4 (3) ◽  
pp. 232-241
Author(s):  
Imam Prasetyo ◽  
Sudiro Sudiro ◽  
Chriswardani Suryawati
Keyword(s):  
Clinical Pathway ◽  
Public Hospital ◽  
Unit Cost ◽  
Activity Based Costing ◽  
Type C ◽  
Rate Calculation

Tariff of services at Kajen Public Hospital charged on general patients was calculated based on operational costs like cost of medical services, consumables, medicines, treatment class, and rental cost of surgery room. Unfortunately, all components of costs for tonsillectomy treatment had not been included. Determination of the tariff had not calculated indirectly costs. Tariff of tonsillectomy treatment at the Kajen Public Hospital at inpatient room based on a local regulation Number 1 year 2012 was Rp 3,275,000 for class 3 whereas tariff for claim of BPJS at the same class at a regional hospital type C was Rp 1,767,900. In this case, there was any difference between costs that had to be spent for tonsillectomy treatment and claim from BPJS. Each cost must be calculated in accordance with clinical pathway to determine unit cost in order to provide high-quality of services. The aim of this study was to figure out amount of unit cost based on clinical pathway on tonsillectomy diagnosis at the Kajen Public Hospital. This was an observational analytic study by conducting a case study at the Kajen Public Hospital. Clinical pathway was arranged through meeting of a drafting team. A calculation of unit cost was performed using a method of Activity Based Costing (ABC), determination of exceeding cost. The results of clinical pathway arrangement showed that steps of tonsillectomy diagnosis pathway were as follows: admission, diagnostic, therapy, and follow up. Unit cost of tonsillectomy diagnosis based on the ABC calculation was Rp 2,717,662. The results of cost recovery rate calculation demonstrated that CRR among general patients was 121% whereas among BPJS patients was 65%. It means that each general patient of the Kajen Public Hospital obtained surplus as many as 21% otherwise each BPJS patient obtained minus as many as 35%. Arrangement of clinical pathway and implementation of final clinical pathway could be used as quality control of the Kajen Public Hospital. The hospital management needs to trace costs, to monitor, and to evaluate the obedience of clinical pathway.

Reinventing Business Processes Through Automation

2011 ◽  
pp. 207-239
Author(s):  
D. Paper
Keyword(s):  
Information Systems ◽  
Business Process ◽  
Business Processes ◽  
Business Process Reengineering ◽  
Process Reengineering ◽  
Business Analysis

Although numerous firms have experimented with business process reengineering (BPR), many have achieved less than dramatic results (Davenport, 1993; Hammer & Champy, 1993; Kotter, 1995). To explore possible reasons for BPR underachievement, an in-depth case study was undertaken. The case focuses on events surrounding the redesign of a fundamental business process (Personal Lines Insurance) at Safeco Corporation. Redesign is led by the Information Systems and Services (ISS) department as they are in charge of the Personal Lines Systems (PLS) that support the business. Analysis of the interviews provides a detailed description of the project and uncovers possible reasons for failure of the reengineering effort.

Sub-Dimensions in the Management of Open and Distance Learning

2020 ◽  
pp. 240-261
Author(s):  
Hakan Altinpulluk
Keyword(s):  
Information Systems ◽  
Distance Learning ◽  
Human Resources ◽  
Hierarchical Structure ◽  
Business Processes ◽  
Educational Institutions ◽  
Goods And Services ◽  
Open And Distance Learning

Management is the execution of processes such as financing of institutions, provision of production tools, marketing of produced goods and services, regulation of business processes, determination of strategies, organization of human resources using the most efficient resources. The management of open and distance learning (ODL) institutions can be examined in various dimensions concerning these processes. This chapter describes the financing, marketing steps, information systems, benchmarking, quality, and accreditation processes of the ODL institutions' management. It is understood that these processes in the management of ODL institutions contain very different components from those in the on-campus educational institutions and have a hierarchical structure within themselves. In this chapter, the management dimension in ODL systems is examined in all aspects, supported by reports from reputable organizations and other studies in the literature.

Enterprise modelling in support of business process visualization and improvement

1998 ◽  
Vol 212 (8) ◽  
pp. 621-633 ◽  
Author(s):  
I S Murgatroyd ◽  
A Hodgson ◽  
R H Weston
Keyword(s):  
Information Systems ◽  
Business Process ◽  
Best Practice ◽  
Business Processes ◽  
Engineering Practice ◽  
Manufacturing Enterprises ◽  
Process Visualization ◽  
Wide Range ◽  
Current Business

In order to remain competitive, manufacturing enterprises must be able to adapt their business processes, and the associated resources and information systems, to ongoing change. This paper highlights the shortcomings of current business process re-engineering practice and proposes that there is a requirement for a business process for ‘process visualization and improvement’. A framework and methodology for the above business process are described and a case study utilizing the framework is detailed. It is concluded that the process visualization and improvement framework enabled a wide range of company personnel to participate in the case study exercise, to contribute to improved processes and subsequently to hold the view that a significant improvement over previous best practice had been achieved.

scholarly journals Analisis Sistem Informasi Akuntansi Pembelian dan Persediaan pada PT. XYZ

2015 ◽  
Vol 6 (1) ◽  
pp. 96
Author(s):  
Hanny Juwitasary ◽  
Marlene Martani ◽  
Arya Nata Gani Putra
Keyword(s):  
Information Systems ◽  
Internal Control ◽  
Business Processes ◽  
Raw Materials ◽  
Economic Value ◽  
Accounting Information ◽  
Raw Material ◽  
Accounting Information Systems ◽  
Analysis And Design ◽  
Trading Company

Company faces a business competition that requires the company to survive or be superior to its competitors. PT. XYZ is a trading company engaged in distribution of raw materials and goods of Japanese foodand it needs the support of Accounting Information Systems (AIS) to be applied in all business processes. One of the most important business processes is purchasing and supplying of raw materials. Raw material is a resourceor materials that have a good economic value to be sold directly or processed into finished goods that will be marketed. Therefore, it is important for companies to know how to do a good internal control related to thepurchase and inventory. The methodology used in this research is to conduct a survey on the condition of the company's business processes, the study of literature with the method of analysis and design of Object-Oriented Analysis and Design (OOAD). The results of this study is the analysis and design of purchases accounting information systems, cash expense and inventory that can assist the companies in carrying out business activities and organizing internal control related to the purchase and inventory and to be able to reduce the distortionsthat occur and to maintain the smooth operation of the company. The information systems that are designed are able to help the companies in reducing errors caused by data record error transactions by employees and allow the companies to control the supply of goods.

scholarly journals Master data management: its importance and reasons for failed implementations

2020 ◽  
Author(s):  
◽  
Panagiotis Lepeniotis
Keyword(s):  
Data Quality ◽  
Data Management ◽  
Business Processes ◽  
Second Phase ◽  
Successful Implementation ◽  
The Third ◽  
Application Systems ◽  
Master Data ◽  
Master Data Management

This research aims to identify the useful impact of Master Data Management (MDM) on a Business Transformation Programme (BTP). A BTP consists of three distinct phases. The first phase is the selection of the appropriate set of application systems as well as the introduction of new business processes across multiple lines of business and different channels. The second phase is the implementation of the new application systems and the data migration process. The third and final phase is the transition from the legacy application systems and business processes to the newly defined framework of processes and technologies that ensure the business and data continuity. MDM encompasses a pivotal role during the second and the third phase of a BTP and is defined as the process that runs in parallel with any other business process; assigning responsibility to people and technology on processing, capturing, maintaining and defining data accuracy based on a defined set of rules. Multiple parameters relevant to MDM such as change management, no practical commitment from senior management, no compliance with any data governance policies, implementing new integrations or any pre-existing data quality challenges along with multiple others, can jeopardise the successful completion of a BTP. As MDM becomes significant in the second phase, the research focuses on how the invasive circumstances arising from such parameters during this BTP phase and beyond may be addressed by the BTP’s programme directorate to enhance decision-making through the appropriate impact on MDM. The programme committee of a BTP would thus become aware of how to: a) manage master data, b) reinforce enterprise data quality and c) govern the overall BTP lifecycle by safeguarding data practices. Alongside an extensive learned literature review and industry resources to establish the research aims from the outset, the research appropriated a deductive and interpretive research methodology to two Data audits as case studies plus a series of semi-structured interviews and subjected to a comprehensive qualitative analysis. Each BTP either faced challenges or was about to face challenges. The different roles of the participants and the different phases of each BTP in which the audits took place allowed the research to employ these multiple methods to reflect different aspects of the same issue. Referring to the Data Audit Framework for added structure, the two data audits took place in two different companies. The first company was performing the audit after a failed BTP, and they had already an MDM function within the organisation. The audit focused on the performance of its already existing function. The second company had initiated a BTP and wanted to ensure that the required controls were in place for a successful delivery. These two audits provided valuable case study evidence for the evaluation of the decisions made during the BTP with regards to a) master data, b) what led the programme directorate to these decisions and c) how the decisions affected the outcome of the BTP as well as the organisation itself. The interviews consisted of twenty-eight semi-structured questions and involved eighteen people with diverse backgrounds and from divergent functions of the business. All the interviewees were participating in a BTP with an underlying MDM process. The interviews provided evidence on a) how different roles within the programme reflect and react under specific circumstances and b) how each workstream prioritised data-related activities in conjunction with the overall programme. From the case study audits and the interviews, the research identified an enhanced understanding of the reasons behind the decisions during a BTP concerning MDM, and how these decisions consequently affect the successful implementation of a BTP. From these findings, the research proposes a novel MDM-impacted BTP decision model that brings together its contributions to knowledge, and the basis for future work.

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