Team Implementation of New Technology

Author(s):  
Dennis R. Jones ◽  
Michael J. Smith

New technology is dramatically changing the workplace by allowing companies to increase efficiency, productivity, quality, safety, and overall profitability. An effective new technology implementation is required for companies to compete successfully in the global marketplace. Time and money wasted on unsuccessful and improper new technology implementation is counterproductive to the overall goal of improving the competitiveness and profitability of the company. Teams and teamwork have been recommended as a way to improve efficiency, productivity, quality, safety, profitability, and employee satisfaction. With the utilization of total quality management (TQM) and quality improvement (QI), each of which rely on teamwork, new technology implementations have been more successful. New technology challenges the current state of traditional implementation methods and techniques. To effectively utilize these new technologies it is best to consider all of the factors involved in the implementation process; most importantly the human elements involved. It is recommended to utilize a cooperative team oriented approach to new technology implementation, which relies heavily on soliciting employee input and participation throughout the entire process. By doing this it is hoped that the new technology can be implemented in the most effective way possible. A case study is presented to illustrate this.

Author(s):  
Dennis R. Jones ◽  
Michael J. Smith

New technology is dramatically changing the workplace in order to allow companies to increase efficiency, productivity, quality, safety, and overall profitability. An effective new technology implementation is necessary in order for companies to compete successfully in the global marketplace. Time and money wasted on unsuccessful and improper new technology implementation is counterproductive to the overall goal of improving the competitiveness and profitability of the company. Therefore this new technology challenges the current state of traditional implementation methods and techniques. To effectively utilize these new technologies it is best to consider all of the factors involved in the implementation process, such as: new technology characteristics, organization structure, task factors, and environmental characteristics, and most importantly the human elements involved. It is also recommended to utilize a cooperative approach to new technology implementation, which relies heavily on soliciting employee input and participation throughout the entire process. By taking a holistic “big picture” planned view of the situation; and being sensitive to the interactions that exist; it is hoped that the new technology can be implemented in the most effective way possible.


2017 ◽  
Vol 12 (2) ◽  
pp. 133-146
Author(s):  
Celina SOŁEK-BOROWSKA

In order to keep pace with the demands of the ever-changing knowledge economy, organizations must be aware of the knowledge sharing tools that are in use today, customizing the technology to help them maintain a competitive advantage in the global marketplace. Moreover because of the competitive environment the shift is towards agile paradigm. The outcome of this study will enable further under­standing of knowledge sharing in consulting companies and will therefore contribute towards successful implementation of knowledge sharing as part of organizational knowledge sharing culture. The limita­tions identińed were the use of interview as the only form of data collection, since the company did not authorize the collection of documents, the interviews were conducted via Skype®. The ńndings are based on one case study and the ńndings are not generalizable. The results of this research may be useful for academics and organizations because they deepen the discussion on knowledge sharing in global teams.


2004 ◽  
Vol 49 (4) ◽  
pp. 572-607
Author(s):  
Laura J. Black ◽  
Paul R. Carlile ◽  
Nelson P. Repenning

In this paper, we develop a theory to explain why the implementation of new technologies often disrupts occupational roles in ways that delay the expected benefits. To explore these disruptions, we construct a dynamic model grounded in ethnographic data from Barley's widely cited (1986) study of computed tomography (CT) as implemented in two hospitals. Using modeling, we formalize the recursive relationship between the activity of CT scanning and the types and accumulations of knowledge used by doctors and technologists. We find that a balance of expertise across occupational boundaries in operating the technology creates a pattern in which the benefits of the new technology are likely to be realized most rapidly. By operationalizing the dynamics between knowledge and social action, we specify more clearly the recursive relationship between structuring and structure. *


1999 ◽  
Vol 26 (4) ◽  
pp. 280-288 ◽  
Author(s):  
P.O'B. LYVER ◽  
H. MOLLER

Rakiura Maori (a tribe of indigenous people in New Zealand) continue a centuries-old customary use of Sooty Shearwater (Puffinus griseus, titi, muttonbird) chicks from islands adjacent to Rakiura (Stewart Island). Some muttonbirders pluck chicks by hand, while others have recently changed to a plucking machine. We compared traditional and modern processing methods to see if new technology stands to increase the efficiency, size and cost effectiveness of harvest. On average, chicks were plucked 6 seconds quicker with a machine, which could potentially increase the catch by up to 4%. Innovation by using wax rather than water to remove down left after plucking saved muttonbirders 29–97 minutes per day, potentially allowing up to a 15% increase in the number of chicks harvested. Both wax and plucking machines increased costs, which led to a modest financial gain from using wax, but a net loss from using a plucking machine. Modern technologies have been introduced mainly for convenience and to ease labour in this customary use of wildlife. New technology may erode traditional skills, but does not necessarily pose a risk to the sustainability of a resource. Financial investment in harvest technologies might provide an incentive to increase harvest levels, but could equally provide an incentive to manage for sustainable use. Preservation lobbies are not justified in presuming that new technologies will always threaten wildlife traditionally used by indigenous people.


2020 ◽  
Vol 64 (1) ◽  
pp. 46-57 ◽  
Author(s):  
Agnieszka Paruzel ◽  
Dominik Bentler ◽  
Katharina D. Schlicher ◽  
Wolfgang Nettelstroth ◽  
Günter W. Maier

Abstract. Digitization and connectivity are hot topics for nearly every company today; numerous new technologies offer diverse options. In this project, a specific technology − smart glasses − was implemented in a manufacturing company. The implementation process was innovative, as the employees’ perspective was taken into account from the beginning, rather than solely designing the technological aspects and involving the users after decisions were taken. Employees involved with the new technology were surveyed to take into account the employees’ expectations and fears regarding work design characteristics. This allowed us to customize features of the smart glasses, adapt the work organization, and inform employees about unclear points concerning the implementation process. Moreover, the competencies required for future work were analyzed using a comprehensive work analysis method. We report the results of two quantitative studies and summarize the lessons learned from this project, which can serve as a guideline for other companies.


Author(s):  
Fangyuan Chang ◽  
Andrea Eriksson ◽  
Britt Östlund

Recent studies prove that when implementing new technology technology-driven and one-size-fits-all approaches are problematic. This study focuses on the process of implementing personal emergency response system (PERS) at nursing homes. The aim is to understand why the implementation of PERS has not met initial expectations. Multiple methods were used in two Swedish nursing homes, including document analysis, questionnaires (n = 42), participant observation (67 h), and individual interviews (n = 12). A logic model was used to ascertain the discrepancies that emerged between expected and actual implementation, and the domestication theory was used to discuss the underlying meanings of the discrepancies. The discrepancies primarily focused on staff competence, system readiness, work routines, and implementation duration. Corresponding reasons were largely relevant to management issues regarding training, the procurement systems, individual and collective responsibilities as well as invisible work. The uptake of technology in daily practice is far more nuanced than a technology implementation plan might imply. We point out the importance of preparing for implementation, adjusting to new practices, and leaving space and time for facilitating implementation. The findings will be of use to implementers, service providers, and organizational managers to evaluate various measures in the implementation process, enabling them to perform technology implementation faster and more efficiently.


BMJ Leader ◽  
2021 ◽  
pp. leader-2020-000224
Author(s):  
Heloise Agreli ◽  
Ruthanne Huising ◽  
Marina Peduzzi

New technologies including digital health and robotics are driving the evolution of healthcare. At the same time, healthcare systems are transitioning from a multiprofessional model approach of healthcare delivery to an interprofessional model. The concurrence of these two trends may represent an opportunity for leaders in healthcare because both require renegotiation of the complex division of work and enhanced interdependency. This review examines how the introduction of new technologies alters the role boundaries of occupations and interdependencies among health occupations. Based on a scoping review of ethnographic studies of technology implementation in a variety of contexts (from primary care to operating room) and of diverse technologies (from health informatics systems to robotics), we develop the concept of role reconfiguration to capture simultaneous adjustments of multiple, interdependent roles during technological change. Ethnographic and qualitative studies provide rich, detailed accounts of what people actually do and how their work and role is changed (or not) when a new technology arrives. Through a synthesis of these studies, we develop a typology of four types of role reconfiguration: negotiation, clarification, enlargement and restriction. We discuss leadership challenges in managing role reconfiguration and formulate four leadership priorities. We suggest that leaders: redesign roles proactively, paying attention to interdependencies; offer opportunities for collective learning about new technologies; ensure that knowledge of new technologies is distributed across roles and prepare to address resistance.


Author(s):  
Koray Velibeyoglu

This chapter examines the pivotal relationship between e-planning applications and their organizational context. It employs various evaluation frameworks by searching explicit and implicit structures behind the implementation process. The study is largely based on the statement that ‘the organizational and user dimension of implementation factors more than technical ones, constitute the main obstacles to the improvement of e-planning tools in urban planning agencies’. The empirical part of the study scrutinizes the personal and situational factors of users in the process of implementation, benefits and constraints of an e-planning implementation and planning practitioners’ perception of new technologies on urban planning practice and debate. Using a case study research in Turkish local governments, the findings of this study reveal that the organizational and human aspects of high order information systems are still the biggest obstacle in the implementation process.


2021 ◽  
Author(s):  
Oki Maulidani ◽  
Pedro Escalona ◽  
Monica Paredes ◽  
Maria Sierra ◽  
Christian Bonilla ◽  
...  

Abstract The Covid-19 pandemic is an unprecedented condition to the global economy including the oil & gas industry. The ability to adapt to the imposed changes, requires creativity, innovation, digitalization of processes, and resilience. This work will show a novel integrated approach around four pillars which had improved operation efficiency and brought monetary value during a challenging 2020 in Shushufindi field, Ecuador. The first pillar is new technology adoption. This aims to extend run life of critical equipment resulting in a higher well productive time. Examples of adopted technology: Chrome-enrich tubulars, downhole microcaps chemical deployment, de-sander and multiphase/extended gas handler. The second pillar is the P3 process (Pre-Pulling-Post) to quickly and effectively find the root cause of well failure that leads to definite remedial action. Digital enabler is the third pillar, its value come from reducing operational downtime and risk by using real-time surveillance capability, remote control, and data intelligence. The final pillar is to re-establish an effective communication with all stakeholders. Various dashboards have been developed in order to provide the big picture of actual field condition in quickly manner as well as implementation of ESP real time surveillance & diagnostics, real time multiphase production test, and chemical treatment automation. Workshops, online technical, and service quality meetings are regularly conducted to ensure that recommendations and opportunities can be executed properly including contractual negotiations to enable new technology implementation. Despite all the restrictions during covid-19 pandemic and some force majeures in 2020, this integrated and digitalized approach has resulted an outstanding outcome: Well failure index reduced from 0.62 in 2019 to 0.41 in 2020; Production deferment related to well failure declined significantly from 2,420 bopd in 2019 to 1,259 bopd in 2020, which translate in savings of $16.8 million dollars. In addition to that, there was a reduction on operational cost from $26.3 million dollars in 2019 to $15.2 million dollars in 2020. This proven initiative has been supported and recognized by all stakeholders. Some new technologies and digitalization projects are in the process to be implemented in Shushufindi field as part of Ecuador digital strategy 2022. This successful integrated and digitalized approach can be adopted in other fields and will generate a huge business impact.


2018 ◽  
pp. 333-347
Author(s):  
Mary Beth Hines ◽  
Jennifer M. Conner-Zachocki ◽  
Becky Rupert

This chapter draws from a one-year qualitative investigation of a ninth-grade English classroom in a new technology-rich high school. The study explores the question, What identities did students compose as they alternately resisted and embraced the use of digital media in the writing classroom? Presenting a case study of one student, Shane, the chapter traces the ways in which he responded to the teacher's invitations to use digital media, thereby discursively crafting particular identity performances in on-site and online communities. Analysis identifies a number of tensions specific to the use of authentic audiences and purposes in the 21st century digital writing classroom and reveals three identity performance categories: Shane the comedian, Shane the subversive, and Shane the artist. In analyzing the ways in which social networking tools, literacy practices, and identity performances converge in the classroom, the chapter challenges dominant pedagogical assumptions about using new technologies in the schools to engage learners.


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