From the Employee Perspective: Organizations’ Administration of Internal Social Media and the Relationship between Social Media Engagement and Relationship Cultivation

2020 ◽  
pp. 232948842094996
Author(s):  
Linjuan Rita Men ◽  
Julie O’Neil ◽  
Michele Ewing
Keyword(s):  
Social Media ◽  
Information Dissemination ◽  
Communication Strategies ◽  
The United States ◽  
Strategic Information ◽  
Employee Perspective ◽  
Media Usage ◽  
Internal Social Media ◽  
Symmetrical Communication ◽  
Organizational Transparency

This study examined communication strategies used by organizations to encourage employee participation on internal social media and analyzed whether employees’ internal social media usage engenders increased transparency and relational outcomes from the employee perspective. Specifically, researchers proposed and tested a conceptual model that links perceived organizational communication strategies (i.e., strategic information dissemination, two-way symmetrical communication), employee internal social media usage, perceived organizational transparency, and employee-organization relationships. Through an online survey of 1,150 employees from various organizations in the United States that had adopted internal social media, results showed that strategic information dissemination and two-way symmetrical communication both encouraged employees’ use of internal social media, which in turn, led to employees’ perception of organizational transparency and quality relationship outcomes with the organization. Theoretical and practical implications are discussed.

Divergent effects of social media use on meaning in life via loneliness and existential isolation during the coronavirus pandemic

2022 ◽  
pp. 026540752110669
Author(s):  
Peter J. Helm ◽  
Tyler Jimenez ◽  
Madhwa S. Galgali ◽  
Megan E. Edwards ◽  
Kenneth E. Vail ◽  
...  
Keyword(s):  
United States ◽  
Social Media ◽  
Meaning In Life ◽  
Media Use ◽  
The United States ◽  
Psychological Consequences ◽  
Social Media Use ◽  
Cross Sectional ◽  
Media Usage ◽  
Emotional Loneliness

Stay-at-home orders issued to combat the growing number of infections during the coronavirus pandemic in 2020 had many psychological consequences for people including elevated stress, anxiety, and difficulty maintaining meaning in their lives. The present studies utilized cross-sectional designs and were conducted to better understand how social media usage related to people’s subjective isolation (i.e., social loneliness, emotional loneliness, and existential isolation) and meaning in life (MIL) during the early months of the pandemic within the United States. Study 1 found that general social media use indirectly predicted higher MIL via lower existential isolation and social isolation. Study 2 replicated these patterns and found that social media use also predicted lower MIL via higher emotional loneliness, and that the aforementioned effects occurred with active, but not passive, social media use. Findings suggest social media use may be a viable means to validate one’s experiences (i.e., reduce existential isolation) during the pandemic but may also lead to intensified feelings concerning missing others (i.e., increased emotional loneliness). This research also helps to identify potential divergent effects of social media on MIL and helps to clarify the relationships among varying types of subjective isolation.

scholarly journals Age Differences in the Relationship Between Daily Social Media Usage and Affect

2020 ◽  
Vol 4 (Supplement_1) ◽  
pp. 410-410
Author(s):  
Xin Yao Lin ◽  
Margie Lachman
Keyword(s):  
Older Adults ◽  
Social Media ◽  
Negative Affect ◽  
Age Differences ◽  
Well Being ◽  
The United States ◽  
Future Research ◽  
Media Usage ◽  
The Relationship ◽  
Daily Time

Abstract Social media platforms allow people to connect and share content online (e.g., Facebook, Twitter). Although older adults are becoming more frequent users of social media, there continue to be mixed views on whether social media positively or negatively impacts well-being. Past studies have mainly focused on cross-sectional analyses for individual differences. However, both the time spent on social media and one’s affect can fluctuate on a daily basis. Thus, it is important to understand how the relationship between daily social media usage and affect varies within individuals from day to day. The current study adds to the literature by examining whether daily variations in time spent with social media are related to daily positive and negative affect and whether there are age differences in these relationships. The current study used an eight-day daily diary from the Midlife in the United States (MIDUS) Refresher dataset for 782 participants (ages 25-75). Multilevel modeling results revealed that age moderated the relationship between daily time spent on social media and negative affect: for younger adults, on days when they spent more time on social media, they had more negative affect. For older adults, on days when they spent more time on social media, they had less negative affect. Surprisingly, daily time spent on social media was not related to daily positive affect, nor did this relationship differ by age. Implications for future research are discussed with a focus on how social media usage can contribute to daily well-being for adults of different ages.

Examining the effects of internal social media usage on employee engagement

2020 ◽  
Vol 46 (2) ◽  
pp. 101880 ◽  
Author(s):  
Linjuan Rita Men ◽  
Julie O’Neil ◽  
Michele Ewing
Keyword(s):  
Social Media ◽  
Employee Engagement ◽  
Media Usage ◽  
Internal Social Media

scholarly journals Social Media Usage and its Effect on Quality of Adolescent Social Relationships

2018 ◽  
Author(s):  
Sadie Saltzman
Keyword(s):  
Social Media ◽  
Social Relationships ◽  
Social Relationship ◽  
The United States ◽  
Negative Effects ◽  
Media Usage ◽  
The Social ◽  
Negative Effect ◽  
Social Media Platforms

Does the number of social media platforms that an adolescent uses have an effect on the quality of their social relationships? As social media continues to grow and evolve, sociologists have begun to explore its effect on an individual’s everyday life. I propose that the more social media platforms that an adolescent uses, the more they will experience negative effects on their social relationships. Using survey data from 786 respondents living in the United States, ages 13 to 17 and collected by the Pew Research Center in 2014 and 2015, regression analyses were conducted to determine the relationship between social media usage and its effect on quality of adolescent social relationships, controlling for sex and age. The bivariate results show a statistically significant, positive but weak association between number of social media platforms used and the social relationship experience scale. In the multivariate results, this association was still statistically significant. Additionally, the multivariate results show that the control variables, sex and age, have no significant effect on one’s social relationship experience. Therefore, these results show that the more social media platforms used, the more negative a social relationship experience an adolescent will have. The results support the hypothesis and indicate that adolescents who interact with a higher number of social media platforms will experience an increased negative effect on their social relationships. In future studies, researchers should investigate how specific social media platforms influence social relationships. Additionally, this type of research should not only continue, but should refine its methods as social media continues to quickly grow and evolve.

The Evolution of Internal Employer Branding and Employee Engagement: The Temporal Role of Internal Social Media Usage

2021 ◽  
Vol 20 (01) ◽  
pp. 2150012
Author(s):  
Tamanna Agarwal ◽  
Sandeep Arya ◽  
Kamini Bhasin
Keyword(s):  
Social Media ◽  
Employee Engagement ◽  
Organisational Commitment ◽  
Employer Branding ◽  
Attrition Rates ◽  
Media Usage ◽  
Hr Managers ◽  
Internal Social Media ◽  
The Impact ◽  
Over Time

In recent times, Indian IT companies have been facing high attrition rates, especially with young employees having three to seven years of experience. Therefore, this study develops and tests a dynamic model of brand-endorsed employee engagement (EE) and employee retention (ER). Particularly, the carryover and temporal effects of the relationships and constructs are studied to understand how employee behaviour evolves over time. Using two waves of longitudinal data gathered from young employees ([Formula: see text]) of Indian IT companies, the proposed conceptual model is investigated to test the temporal differences in the relationships between internal employer branding (IEB), organisational commitment, EE and ER. Additionally, the impact of employer internal social media usage on the relationships is also examined as an effective human resources (HR) intervention in the evolution process. The findings show that excluding the organisational commitment to EE relationship, the other two relationships between IEB to organisational commitment and EE to ER become stronger over time. Interestingly, while internal social media usage does not exhibit direct effect on organisational commitment or ER, it is instrumental in influencing IEB perception and EE during subsequent periods. Overall, this study offers directions to HR managers in the services sector on how to effectively use social media to engender engagement in employees and ultimately, enhance their intention to stay.

Police in social media: To protect and share?

First Monday ◽  
2020 ◽  
Author(s):  
Azi Lev-on ◽  
Gal Yavetz
Keyword(s):  
Social Media ◽  
Police Officers ◽  
Information Provision ◽  
Public Organizations ◽  
Media Representation ◽  
Public Organization ◽  
Modes Of Operation ◽  
Theoretical Contribution ◽  
Media Usage ◽  
Internal Social Media

This article explores how senior police officers perceive the presence of the police on social media. While interviewees argued that the police have a “duty of presence” on social media, they also reported that it should focus on information-provision and image-enhancement on the police’s home turf, avoiding confrontations in “external” social media arenas. In addition to its contribution to understanding perceptions of social media in public organizations by collecting data from “elite interviewees,” this paper also makes a theoretical contribution by introducing internal and external social media arenas as significant variables that assist in understanding public organization social media usage. Building on Mergel’s (2013) model of modes of operation of public organizations in social media (representation, engagement, and networking), this study demonstrates that representation prevails in internal social media arenas, while networking is more characteristic of external social media arenas.

scholarly journals Use of Social Media by Hospitals and Clinics in Japan: Descriptive Study (Preprint)

2020 ◽  
Author(s):  
Yuya Sugawara ◽  
Masayasu Murakami ◽  
Hiroto Narimatsu
Keyword(s):  
Social Media ◽  
Health Promotion ◽  
Public Relations ◽  
Descriptive Study ◽  
The United States ◽  
Media Content ◽  
Media Usage ◽  
Medical Institutions ◽  
News Announcements ◽  
Use Of Social Media

BACKGROUND The use of social media by hospitals has become widespread in the United States and Western European countries. However, in Japan, the extent to which hospitals and clinics use social media is unknown. Furthermore, recent revisions to the Medical Care Act may subject social media content to regulation. OBJECTIVE The purpose of this study was to examine social media use in Japanese hospitals and clinics. We investigated the adoption of social media, analyzed social media content, and compared content with medical advertising guidelines. METHODS We randomly sampled 300 hospitals and 300 clinics from a list of medical institutions that was compiled by the Ministry of Health, Labour and Welfare. We performed web and social media (Facebook and Twitter) searches using the hospital and clinic names to determine whether they had social media accounts. We collected Facebook posts and Twitter tweets and categorized them based on their content (eg, health promotion, participation in academic meetings and publications, public relations or news announcements, and recruitment). We compared the collected content with medical advertising guidelines. RESULTS We found that 26.0% (78/300) of the hospitals and 7.7% (23/300) of the clinics used Facebook, Twitter, or both. Public relations or news announcements accounted for 53.99% (724/1341) of the Facebook posts by hospitals and 58.4% (122/209) of the Facebook posts by clinics. In hospitals, 16/1341 (1.19%) Facebook posts and 6/574 (1.0%) tweets and in clinics, 8/209 (3.8%) Facebook posts and 15/330 (4.5%) tweets could conflict medical advertising guidelines. CONCLUSIONS Fewer hospitals and clinics in Japan use social media as compared to other countries. Social media were mainly used for public relations. Some content disseminated by medical institutions could conflict with medical advertising guidelines. This study may serve as a reference for medical institutions to guide social media usage and may help improve medical website advertising in Japan.

Corporate social responsibility (CSR) communication via social media sites: evidence from the German banking industry

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Philipp Schröder
Keyword(s):  
Social Media ◽  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Banking Industry ◽  
Communication Strategies ◽  
Communication Strategy ◽  
Content Type ◽  
Csr Communication ◽  
Corporate Social ◽  
Symmetrical Communication

PurposeThis study aims to explore how banks practice corporate social responsibility (CSR) communication on two popular social media sites (SMSs), Facebook and Twitter. Furthermore, this study examines CSR communication strategies on SMSs, including the levels of communication direction and communication balance.Design/methodology/approachData were extracted from Facebook and Twitter over a five-year period (2015–2019), and content analysis was performed. The research setting was the German banking industry.FindingsThe results indicate that the number of banks using SMSs to communicate CSR-information increased over time. Although the majority of banks’ messages were not related to CSR, the most-referenced (least-referenced) CSR-theme was “society” (“human rights”). On Facebook, banks employed an interacting CSR communication strategy more often than an informing one when communicating CSR activities; on Twitter banks used a balanced mix of communication strategies. In terms of stakeholder engagement, social media users interacted with banks more frequently on Facebook than on Twitter, and banks made efforts to engage in two-way symmetrical communication.Research limitations/implicationsAlthough the sample comprised the most relevant banks in Germany, it was limited to a single national context. Thus, the results may not be generalizable.Originality/valueThis study makes a significant contribution to the limited literature on banks’ CSR communication via SMSs, provides new empirical evidence on the use of CSR communication strategies and extends prior research on the direction and balance of communication. Recommendations are provided for banking communication practitioners.

Investigating the Use of Web 2.0 Technologies and Their Presence in Saudi Government Agencies' Websites

2018 ◽  
pp. 1371-1390
Author(s):  
Mohammed Altayar
Keyword(s):  
Social Media ◽  
Developing Countries ◽  
Web 2.0 ◽  
Information Dissemination ◽  
Quantitative Approach ◽  
Government Agencies ◽  
The Public ◽  
Media Usage ◽  
Motivation Factors ◽  
Use Of Social Media

Government agencies in both developed and developing countries have started using social media to provide content and services. The aim of this study is to investigate the use of social media in Saudi government agencies. It adopts a quantitative approach. The study shows that Saudi government agencies are aware of social media and they use them for different purposes. The study argued that government agencies with less engagement with the public are less likely to use social media. Government agencies tend to publish the same content in different social media. Moreover, information dissemination and improving communication with the public were the main motivations for using social media. In terms of enablers, the study shows that awareness of the public about the importance of social media usage was an important issue. Regarding the challenges, lack of dedicated resources such as budget and specialized staff were the main challenges. The study contributes to the literature by addressing issues related to motivation, factors influenced the decision to adopt social media, enablers and barriers.

Regulating Student-Athlete’s Inappropriate Social Media Usage

2015 ◽  
Vol 4 (1) ◽  
pp. 7-13 ◽  
Author(s):  
Peter Han ◽  
Mark Dodds ◽  
Tara Mahoney ◽  
Kristi Schoepfer ◽  
Justin Lovich
Keyword(s):  
Social Media ◽  
Public Relations ◽  
Student Athletes ◽  
The United States ◽  
Educational Institutions ◽  
Athletic Department ◽  
Athletic Departments ◽  
The Public ◽  
Media Usage ◽  
Social Media Platforms

Social media platforms, such as Facebook, Twitter, Instagram, YouTube, and Snapchat, have become extremely popular; they serve as tools to connect individuals in a public forum. However, collegiate student-athletes use social media to send messages that may reflect poorly on their educational institutions. For example, student-athletes have posted profanity, obscene messages, compromising photographs, and even threatened the President of the United States while using social media. These messages create negative publicity for the college since athletics and student-athletes are a visible aspect of the institution. As such, inappropriate social media use has become a major concern with college athletic departments. Because the NCAA requires member institutions to adequately and consistently monitor social networking activity, colleges have responded to the actions by disciplining student-athletes that use social media negatively to voice their opinions; in some cases, this punishment has been as severe as actually dismissing the student-athlete from his or her team. But, how does this action impact the public relations of the athletic department? Further, does it subject the college to possible legal action?

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