scholarly journals The first impression in a fine-dining restaurant. A study of C Restaurant in Tampere, Finland

2016 ◽  
Vol 7 (2) ◽  
pp. 100-111 ◽  
Author(s):  
Maria Amelia ◽  
Anshul Garg

AbstractFood business has become a popular trend for entrepreneurs these days. However, it seems that many entrepreneurs do not know how important is the first impression and the services offered to their guests. Consequently, many restaurants have a generally poor service, and therefore, many are closed as soon as they are opened. This study concerns more on how the first impression works in a fine-dining restaurant; hence, restaurateurs will able to know how to build on a customer’s good first impression. Previous studies, experts’ opinions, and the theories related to the topic of this study were referred and used in this study. The study was carried out in restaurant ‘C’, located in Tampere, Finland. Samples were collected from the guests who visited the restaurant ‘C’. This study contributes new knowledge regarding the first impression, and how it affects the customers’ decision behaviour as well as three different types of service clues (mechanic, humanic, and functional clues) and how they influence the customers’ perception.

2001 ◽  
Vol 152 (12) ◽  
pp. 484-489
Author(s):  
Christoph Ernst

Evaluation of archive material from southwest Rhineland, Germany,has provided new knowledge on the development of forests in the 18th century. The society of those times had three different main requirements, which called for three different types of forest; for wood production, agriculture and hunting. But both landed gentry and the community as a whole were interested in maximising the use of the forest. It is therefore not accurate to conclude that wood production was only in the interest of the landowners and agriculture in the interest of the rest of the community. In addition, the different types of forest were subject to mutual dependence because changing one parameter meant that the balance governing wood production,grazing and arable areas, as well as habitat for game,also shifted. These interests, both divergent and common, of the population as a whole lead to the conclusion that forestry development was a highly political issue, and that the influence of the non-owning part of the population was greater than previously thought.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tibor Mandják ◽  
Zsuzsanna Szalkai ◽  
Erika Hlédik ◽  
Edit Neumann-Bódi ◽  
Mária Magyar ◽  
...  

Purpose The main goal of the paper is to describe the knowledge interconnection process embedded in an interactive business relationship. The purpose of this study is to understand the knowledge interconnection inside the supplier-buyer relationship in the field of contract manufacturing. The knowledge interconnection process is defined by the authors as a process linked to business relationships, which contains different types of knowledge and various sub-processes related to them. Design/methodology/approach The Industrial Marketing and Purchasing Group (IMP) research framework has been applied and the contribution is a better understanding of the role of knowledge in the interactive business world. The empirical evidence is based on a case study of a Hungarian contract manufacturing company. This paper describes empirical, qualitative research about knowledge interconnection processes applying an abductive research design. Findings The knowledge interconnection process is linked to business relationships. It is a complex process, which contains three types of knowledge and five sub-processes. The knowledge evolution indicates the links between the different types of knowledge. The sub-processes relate to different types of knowledge and allow the flow of knowledge between the supplier and the buyer. In the business relationship, this flow of knowledge makes possible the new knowledge creation. A model of the knowledge interconnection process has been developed. Research limitations/implications Single case studies can create rich descriptions of complex phenomena, but the possibility for generalization is limited. Another limitation is that the knowledge interconnection process has been studied only from the supplier’s perspective. The present research extends IMP’s knowledge of embedded knowledge. In addition, empirical research contributes to the emerging field of IMP research that explores knowledge as a resource but lacks an empirical foundation. Practical implications The knowledge interconnection process is a decisive factor in the development and maintenance of long-term customer relations in the field of contract manufacturing. The evolution of knowledge types – from the body of knowledge to knowledge in use – demands the management of different sub-processes. Knowledge selection, knowledge recombination, knowledge mobilization and new knowledge creation processes are more strongly related to the supplier-customer dyad, while the knowledge relocation process has a network character. The knowledge interconnection process influences the company’s body of knowledge and its relationship management capability. Originality/value The originality of the study is, on the one hand, an empirical examination of the process of knowledge interconnection. On the other hand, the development of a model of the knowledge interconnection process. A further feature is that empirical research has been conducted in the field of contract manufacturing.


2017 ◽  
Vol 28 (4) ◽  
pp. 1136-1159
Author(s):  
Dusan Markovic ◽  
Mrdjan Mladjan

Following the recent wave of globalization, the possession of different types of knowledge became even more important for economic development than the possession of physical resources. The ability of a society to adopt existing and create new knowledge thus gained fundamental importance for its wellbeing. In this paper, we identify important aspects of the relationship between education, creation of knowledge, economic growth, as well as both material and immate?rial wellbeing of a society. We describe potential problems that prevent societies from maximizing the benefit from the effort its members invest in acquiring knowledge. The problems of failure of the national markets for education as well as the global migrations which lead to drain of knowledge towards economically highly developed countries are especially analyzed. In the long run, they lead to a decline in both national competitiveness and different aspects of the immate?rial wellbeing. As the basis for solving these problems we propose a combination of economic theory and the concept of solidarity between more and less devel?oped countries, individuals and societies of their origin, respecting the free will of individuals.


2015 ◽  
Vol 38 ◽  
Author(s):  
Sarah R. Beck

AbstractTo fully understand teaching, we need to know how it develops ontogenetically. Developmental questions about the emergence of different types of teaching behaviour in young humans and the psychological capabilities that underpin them are currently overlooked. Incorporating the individual's development from learner to teacher would expand the scope and impact of Kline's useful framework.


Development ◽  
1958 ◽  
Vol 6 (2) ◽  
pp. 365-372
Author(s):  
C. H. Waddington ◽  
Margaret Perry

Several authors have studied the effects on developing embryos of substances which are analogues of naturally occurring amino-acids and purines, and known to act, in other systems, as metabolic inhibitors. It was emphasized by Waddington, Feldman, & Perry (1955) that any particular substance may exhibit very different effects in embryos of different types. They found, for instance, that the purine analogue 8-azaguanine has a very strong action in the chick and a much lesser one in the newt embryo. It is therefore necessary to consider the various classes of embryos separately. In this communication we shall be concerned only with chick embryos. Substances under test can be administered to such embryos by injection through the shell, as was done in the paper cited above With this technique it is impossible to know how much diffusion takes place of the substance injected, and one cannot therefore be certain of the effective concentration which actually reaches the embryo.


BMJ Open ◽  
2020 ◽  
Vol 10 (3) ◽  
pp. e030883 ◽  
Author(s):  
Thomas Ludden ◽  
Lindsay Shade ◽  
Madelyn Welch ◽  
Jacqueline Halladay ◽  
Katrina E Donahue ◽  
...  

ObjectiveTo qualitatively analyse different types of dissemination of information during monthly group calls between researchers, providers and clinical staff used to establish best practices for implementing an asthma shared decision-making (SDM) intervention. Evaluating dissemination of information can provide a better understanding of how best practices are shared, informing implementation approaches to improve the uptake of new evidence and overcome barriers.Setting10 primary care practices in North Carolina.ParticipantsProviders and clinical staff participated in monthly group phone calls with researchers to share best practices during implementation of a SDM intervention for asthma patients.DesignThe research team transcribed and coded statements using content analysis into three different knowledge types: Knowledge Position, Knowledge Form and Knowledge Object. Knowledge Objects were further classified using directed content analysis where the research team interpreted the content objects through a classification process of identifying themes or patterns to describe three different types of dissemination of information: (A) Confirmation of Existing Knowledge, (B) Generation of New Knowledge and (C) Spreading of New Knowledge.ResultsAcross the 8 transcripts, 4 Knowledge Positions, 7 Knowledge Forms and 18 types of Knowledge Objects were identified. From the Knowledge Objects, Confirmation of Existing Knowledge occurred during the training of participating practices. The review also identified Generation of New Knowledge by providers and clinical staff raised in these calls. This Generation of New Knowledge was later documented being used by other practices with the identification of Spreading of New Knowledge.ConclusionThe research team described the types of dissemination of information that occurred between researchers, providers and clinical staff during implementation of an asthma SDM intervention. Both Confirmation of Existing Knowledge and Generation of New Knowledge in response to barriers occurred. These exploratory dissemination of information results provide additional mechanisms for evaluating implementation science.Trial registration numberNCT02047929; Post-results


2004 ◽  
Vol 03 (04) ◽  
pp. 297-316
Author(s):  
Lisa Soon ◽  
Yi-Ping Phoebe Chen ◽  
Alan Underwood

In this research, we investigate how knowledge in the export trading industry is created. Prior research focuses on general businesses in local market environment. This research specifically focuses on export trading with overseas market needs. These needs require attention to different types of control and requirements beyond that of a local market. In this paper, Nonaka et al.'s theory of organizational knowledge creation is explored. We specifically examine the processes of knowledge creation through four modes of knowledge conversion. Empirical investigations in export trading organizations are conducted. We examine how export firms obtain new knowledge for innovations based on collective knowledge being used in export trading. The findings indicate that the knowledge management processes in export firms allow for the creation of new knowledge. The collective knowledge (from groups and individuals) forms a basis for innovations and competitive intelligence. This collective knowledge also creates foresight, insight and hindsight in the export trading context.


2020 ◽  
pp. 109634802095122
Author(s):  
Henrique Fátima Boyol Ngan ◽  
Ali Bavik ◽  
Chen-Feng Kuo ◽  
Chung-En Yu

The first impression that diners receive from a food and beverage establishment is via its menu, which conveys more information than just price and food offerings. Despite evidence that suggests possible gaze patterns across restaurant menus, it remains largely unknown how different consumers process this information across different types of menus. Hence, the present study aims to examine consumer visual patterns across traditional Chinese menus compared with regular menus in relation to their price-consciousness, using eye-tracking methodology. Contrary to previous studies that suggest general patterns of scanpaths in reading menus, the findings of the current study note that “price-conscious” consumers exhibit different gaze patterns. Additionally, the menu layout appears to play a role in consumer processing of menu-related data as well. Thus, it is important that restauranteurs define their target consumers and design their menus accordingly.


2015 ◽  
Vol 8 (2) ◽  
Author(s):  
Sumat Jain ◽  
Jayant Dubey

The concept of tacit knowing comes from scientist and philosopher Michael Polanyi. It is important to understand that he wrote about a process (hence tacit knowing) and not a form of knowledge. However, his phrase has been taken up to name a form of knowledge that is apparently wholly or partly inexplicable. Tacit knowledge cannot be “captured”, “translated”, or “converted” but only displayed and manifested, in what we do. New knowledge comes about not when the tacit becomes explicit, but when our skilled performance is punctuated in new ways through social interaction. tacit knowledge - Knowledge that enters into the production of behaviours and/or the constitution of mental states but is not ordinarily accessible to consciousness. See also cognize, knowledge, implicit memory, Background, rules. This paper presents the overview of the term Tacit Management, in which we are going to present the different types of tacit knowledge, definitions, and properties of it. How is it useful in applicability of management education? The benefits from it, failure due to lack of tacit knowledge, the paradox of it and at last the conclusion related to the terminology Tacit Knowledge Management (TKM).


2017 ◽  
Vol 14 (1) ◽  
pp. 39
Author(s):  
Zam Zami

Nowadays, cancers which most happened is breast cancer. The victims of this disease happened to the women. It even can cause death. However, not many people who know how to characterize these symptoms and how to face it. So, it is necessary to conduct the workshop to prevent breast cancer. Lapas Klass A II Pontianak is the prison for women. We feel they need to get the workshop about it as one of their activity in that prison to make them have new knowledge about health. So they can increase their awareness and can prevent, do early detection and treatment by themselves. This knowledge not only to themselves but also be able to help people around to avoid breast cancer occur. Keywords: Breast cancer, the prevention, workshop


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