scholarly journals Research on social media and journalism (2003-2017): a bibliometric and content review

2020 ◽  
Vol 32 ◽  
Author(s):  
Francisco SEGADO-BOJ
Keyword(s):  
Social Media ◽  
Content Analysis ◽  
General Concept ◽  
Audience Participation ◽  
Journal Citation Reports ◽  
Study Results ◽  
Bibliometric Review ◽  
Content Review ◽  
Depth Interviews ◽  
Bibliometric Approach

Abstract This paper introduces a bibliometric review of the scientific literature on social media and journalism published by journals indexed by Journal Citation Reports until 2017 (n=213). Besides descriptive measurements, it provides a co-citation and co-word analysis. A quantitative content analysis complements the bibliometric approach. Thus, the paper offers a conceptual and structural analysis of the field of study. Results show that the number of articles on the topic is growing steadily since 2014. United States, Australia and England stand as the most productive countries. Studies are based mostly on data from Europe and North America. Three conceptual clusters are identified: audience participation, user generated content and the influence of social media on journalistic professional values and practices. Most of the studies did not consider specific services but focused on the general concept of “social media”. Twitter was the most analyzed platform until recent years, when scholarly attention changed towards Facebook. Research has preferred focusing on political information in detriment of other branches of journalism. The most employed methods are content analysis and in-depth interviews. Further use of surveys and social network analysis, as well as stronger focus on visual studies, is suggested.

scholarly journals Media, Culture and Indigenous Languages in Pakistan: A Critical Review

2020 ◽  
Vol V (IV) ◽  
pp. 27-33
Author(s):  
Irem Sultana ◽  
Malik Adnan ◽  
Muhammad Imran Mehsud
Keyword(s):  
Content Analysis ◽  
Qualitative Content Analysis ◽  
Indigenous Languages ◽  
Media Culture ◽  
Native Languages ◽  
Mainstream Media ◽  
Study Results ◽  
The Media ◽  
Depth Interviews

This research paper inspected the role of Pakistani media to protect indigenous languages and culture in Pakistan. The study examined the situation; if Pakistani media outpours concern with the native languages or not. The article also checked the media landscape, its language-wise segregation and scenario of literacy in different areas of the country. The outcomes of the study showed that Pakistani media is neglecting the indigenous languages. The study results exhibited clearly that media houses’ focus on protecting native languages, is not profound. The findings also showed that foreign ownership of Media houses plays a role in neglecting indigenous language promotions. The current study presented that Pakistani mainstream media is damaging the local and native languages. The study was the outcome of qualitative content analysis and in-depth interviews of senior communication experts.

scholarly journals Storytelling and Social Networking as Tools for Digital and Mobile Marketing of Luxury Fashion Brands

2017 ◽  
Vol 11 (6) ◽  
pp. 136 ◽  
Author(s):  
Zahaira Fabiola González Romo ◽  
Irene García-Medina ◽  
Noemí Plaza Romero
Keyword(s):  
Social Media ◽  
Content Analysis ◽  
Social Networking ◽  
Marketing Strategies ◽  
Digital Marketing ◽  
Mobile Marketing ◽  
Mobile Environment ◽  
The Public ◽  
Media Events ◽  
Depth Interviews

This research intends to discover what the current strategies in digital marketing that are being carried out by brands in the luxury fashion sector are. It is intended to identify the most relevant aspects in the interaction of brands with their audiences in a digital and mobile environment, for which qualitative techniques have been used, through content analysis and in-depth interviews. We have found that, among others, the principle of "storytelling" is one of the key strategies in digital marketing, this principle is found in video marketing strategies, social media, events and exhibitions open to the public, which seek to interact with public and show its history.

scholarly journals TWEETING BACK: EXPLORING BLACK FEMINIST HASHTAG COMMUNITIES ON TWITTER AND INSTAGRAM

2021 ◽  
Author(s):  
Chelsea Peterson-Salahuddin
Keyword(s):  
Social Media ◽  
Content Analysis ◽  
Black Women ◽  
Digital Media ◽  
Feminist Perspective ◽  
Current Understanding ◽  
Black Feminist ◽  
Use Of Social Media ◽  
Intellectual Production ◽  
Depth Interviews

The use of social media by Black women and femmes to talk about topics from a Black feminist perspective has been explored within the larger context of studies on Black Twitter and content analysis of circulated Tweets online. However, studies have yet to empirically study Black feminist social media communities' nuanced dynamics by directly speaking to those involved across a range of networked conversations. To fill this gap, this study conducted 21 semi-structured, in-depth interviews with individuals who engaged in eight different black feminist hashtag conversations across Twitter and Instagram to expand our current understanding of how black feminist intellectual production has been developed and broadened through the affordances of digital media. Findings suggest that while black feminist hashtag discussions have allowed Black women to “talk back” to hegemonic mainstream and popular discourses about Black women, these conversations are constantly at stake of appropriation and co-optation, replicating historical erasure of Black women’s intellectual production.

Production perspectives on audience participation in television: On, beyond and behind the screen

2018 ◽  
Vol 25 (5-6) ◽  
pp. 1140-1154 ◽  
Author(s):  
Marleen te Walvaart ◽  
Alexander Dhoest ◽  
Hilde Van den Bulck
Keyword(s):  
Content Analysis ◽  
Political Participation ◽  
Production Process ◽  
Qualitative Content Analysis ◽  
Media Content ◽  
Audience Participation ◽  
Television Programs ◽  
Depth Interviews ◽  
Do So ◽  
The Way

This article adds an empirical production perspective to the widely discussed concept of audience participation. It studies how audiences are integrated in the production of television and what motivations producers have to do so. Increased opportunities for audiences to produce or contribute to media content may change the way television is produced, as audience perspectives can be more easily integrated. Theoretically, the notions of corporate and political participation are discussed as a basis for a qualitative content analysis, focusing on a range of nonfictional television programs in Flanders, combined with in-depth interviews with editors-in-chief to study their motivations, looking at audience participation on screen, beyond the screen and behind the screen. Results show that producers mostly integrate the audience in the production process within a corporate understanding of participation, although some producers have integrated political forms of participation as well. However, rather than focusing on participation, a central motivation for producers is to engage the audience.

scholarly journals An analysis of how Fortune 500 companies respond to users replying to company tweets

2017 ◽  
Vol 13 (4) ◽  
pp. 17-24 ◽  
Author(s):  
Michael North ◽  
Cong Li ◽  
Jiangmeng Liu
Keyword(s):  
Social Media ◽  
Content Analysis ◽  
Customer Service ◽  
Fortune 500 ◽  
Business Practices ◽  
Digital World ◽  
Fortune 500 Companies ◽  
Study Results ◽  
Large Audience ◽  
A Company

With hundreds of millions of active users generating almost a half of a billion tweets each day, Twitter has solidified itself as one of the most popular websites in today’s digital world. Because of this popularity, companies seeking to leverage the large audience have gravitated toward Twitter. This study examines how the Fortune 500 uses Twitter by analyzing 9,122 corporate tweets and 1,509 user replies through the use of content analysis. Examined factors include interactivity (non-interactive vs. reactive vs. interactive), company type (B2B vs. B2C), and user reply valence (positive vs. neutral vs. negative). Company response time to user replies is also investigated. The study results point to interactive tweets generating the most engagement. B2Cs not only respond faster to user replies but also generate more engagement than B2Bs. Negative replies can decrease engagement for B2Bs and B2Cs, but the influence on B2Bs is more profound. Companies responded the fastest to negative replies followed by positive replies and neutral replies, respectively. Thus, a company should assess its own business practices, target audience, and ability to perform customer service before creating a social media account such as Twitter.

Quelle: Internet

2019 ◽  
Author(s):  
Florian Wintterlin
Keyword(s):  
Social Media ◽  
Content Analysis ◽  
Timely Manner ◽  
Rapid Succession ◽  
Current Events ◽  
Verification Process ◽  
Depth Interviews

According to journalistic norms, journalists should report accurately and in a timely manner on current events. How journalists deal with this challenge when reporting on crises, which is characterised by a rapid succession of events and the absence of established sources, is examined in this book. In such cases, distant sources, who journalists do not have the chance to meet in person and whose content they access via social media, gain in importance. This study examines the relevance of distant sources for journalistic sourcing, how journalists judge their trustworthiness and which factors on the side of journalists influence the verification process. Methodologically, it combines in-depth interviews, content analysis and a survey of online journalists to gain a better understanding of how journalists deal with distant sources.

Social media, police excessive force and the limits of outrage: Evaluating models of police scandal

2021 ◽  
pp. 174889582110173
Author(s):  
Justin R Ellis
Keyword(s):  
Social Media ◽  
Content Analysis ◽  
Media Content ◽  
Excessive Force ◽  
Media Content Analysis ◽  
Mardi Gras ◽  
Criminological Research ◽  
Police Accountability ◽  
Criminological Theories ◽  
Depth Interviews

Recent criminological research has developed a processual conceptualisation of scandal to analyse policing and criminal justice transgression and its attempted management. Through media content analysis and in-depth interviews with police and non-police respondents, this article applies criminological theories of scandal to a case of bystander-filmed police excessive force at the 2013 Sydney Gay and Lesbian Mardi Gras parade and uploaded to YouTube. The article renders scandal more complex than existing models, emphasising outrage and surprise in cases of bystander social media police scandals involving police excessive force, in conjunction with Mawby’s processual model. However, it argues that despite the mobilising force of outrage through social media, police capture of police complaint mechanisms and political opportunism can normalise police transgression and blur lines of responsibility. Individual transgressions can be linked to a macro, ‘chronic’ scandal of police excessive force, diminishing scandal’s conceptual and practical purchase as a police accountability lever.

scholarly journals ANALYSIS OF THE TERRITORY BRAND PROMOTION EFFECTIVENESS IN SOCIAL NETWORKS (BY THE EXAMPLE OF FACEBOOK)

2017 ◽  
Vol 5 (2) ◽  
pp. 252-260
Author(s):  
Наталья Егорова ◽  
Natalya Egorova ◽  
Елена Макарова ◽  
Elena Makarova
Keyword(s):  
Social Networks ◽  
Social Media ◽  
Content Analysis ◽  
Field Work ◽  
Point Of View ◽  
City Government ◽  
Social Media Marketing ◽  
City Brand ◽  
Study Results ◽  
Brand Promotion

In the study, the authors evaluated the effectiveness of Social Media Marketing as a tool for brand promotion territory from the point of view of increase brand awareness and brand appeal. As object of research has been chosen Nizhny Novgorod. The aim of the study is to develop recommendations on the use of SMM marketing tools in promoting territory brand. The subject of research is the city brand. To achieve objectives of this study, the authors used content analysis and survey, including field work. Groups, communities and pages dedicated to Nizhny Novgorod in Facebook were exposed to content analysis. For the analysis of the obtained data, the authors used the software package Excel and SPSS Statistics. Based on the collected data, the authors concluded that Social Media Marketing is an effective brand promotion tool. Social Media Marketing should be included in the territory promotion programme. This programme should be created by the city government. Interpreting the study results, it is necessary to take into account that using Facebook as a platform to promote the territory brand; the authors do not exclude the possibility of using other social networks to achieve the same objective.

Sosyal medyada Suriye’li sığınmacılara yönelik algı: bir sözlük değerlendirmesi

2017 ◽  
Vol 4 (2) ◽  
pp. 185-200 ◽  
Author(s):  
Servet Kardeş ◽  
Çağla Banko ◽  
Berrin Akman
Keyword(s):  
Qualitative Research ◽  
Social Media ◽  
Content Analysis ◽  
Syrian Refugees ◽  
Analysis Method ◽  
Social Media Platform ◽  
Content Analysis Method ◽  
Negative News ◽  
Media Platform ◽  
Made In

Bu araştırmada sığınmacılara yönelik paylaşımların yapıldığı sosyal medyada yer alan sözlüklerden birinde sığınmacılara yönelik algıya bakılmıştır. Yöntem olarak nitel desende olan bu çalışmada, bir sosyal medya sitesinde yer alan paylaşımlar içerik analizi yoluyla derinlemesine incelenip yorumlanmıştır. Araştırmanın sonucunda sosyal medya kullanıcılarının sığınmacıları büyük bir güvensizlik ortamı ve huzursuzluk yaratan bireyler olarak gördükleri saptanmış, sığınmacılarla yaşanan deneyimlerin ve medyadaki haberlerin bu düşüncelerin oluşmasında etkisinin olduğu belirlenmiştir. Bunun yanında sosyal medya kullanıcılarının devletin sığınmacılar konusunda yanlış politika izlediğini düşündükleri ve sığınmacılar için etkili bir planlama yapılmadığını ifade ettikleri görülmüştür. Çalışmanın sonuçları doğrultusunda medyada sığınmacılar hakkında çıkan haberlerde olumsuz ve şiddet temalı haberlerin azaltılması, Suriyeli sığınmacıların durumu, sahip oldukları haklar ve topluma yansımaları hakkında doğru ve bilgilendirici kamu spotları hazırlanması ayrıca sığınmacıların topluma entegre olma sürecinin her basamağında daha planlı ve etkili bir yol izlenmesi önerilebilir.ABSTRACT IN ENGLISHPerceptions about Syrian refugees on social media: an evaluation of a social media platformIn this research, posts which are about Syrian refugees were published in a social media platform, called as “sözlük” were investigated. The research is a qualitative research. The posts in this platform are analyzed with content analysis method. According to results of analyses, social media users see Syrian refugees as people who create an insecure and a restless environment. The experiences people had with them and news have an effect on this view. In addition, social media users think that government made inappropriate policies and ineffective plans about Syrian refugees. It is suggested negative news about Syrian refugees should be decreased and government should make safer policies. In addition, adaptation of refugees to society should be made in more planned and effective way.

Considerações sobre motivação e produtividade: estudo de caso em uma delegacia da polícia civil em Minas Gerais

Revista Foco ◽  
2018 ◽  
Vol 11 (3) ◽  
pp. 110
Author(s):  
Rafaella Cristina Campos ◽  
Natália Fernandes Fonseca ◽  
Odemir Vieira Baeta
Keyword(s):  
Content Analysis ◽  
Intangible Assets ◽  
Institutional Context ◽  
Minas Gerais ◽  
Clear Correlation ◽  
Classical Sense ◽  
Institutional Rules ◽  
Fixed Grid ◽  
Depth Interviews

O objetivo é averiguar a correlação dos fatores motivacionais e produtivos no contexto institucional da Polícia Civil. O estudo de caso foi conduzido por entrevistas em profundidade com um Delegado de Polícia, um Investigador de Polícia, e um Escrivão de Polícia. A análise de conteúdo foi utilizada. Conclui-se que há evidente correlação entre o desenvolvimento de artefatos motivacionais, sejam eles de ordem ambiental ou individual, com a produtividade na instituição da Polícia Civil. Destaca-se também, que apesar do controle e avaliação dos índices de produtividade serem predominantemente burocráticos, institucionalizados e legitimados, a ligação que se estabelece com a manifestação dos artefatos motivacionais é subjetiva, relacional e intangível nas normas institucionais. Destaca-se este evento neste artigo, porque como foi visto anteriormente, tanto a natureza do trabalho, quanto o ambiente da Polícia Civil, estão em total desencontro ao desenvolvimento de produtividade e motivação no sentido clássico destas vertentes. The aims is to determine the correlation of the motivational and productive factors in the institutional context of the Civil Police. The case study was conducted by in-depth interviews with a Chief of Police, Police Investigator, and Actuary Police. The content analysis was used for fixed grid. It is concluded that there is clear correlation between the development of motivational artifacts, whether environmental or individual order, with productivity in the civil police institution. Also noteworthy is that despite the control and evaluation of productivity indexes were predominantly bureaucratic, institutionalized and legitimized, the connection that is established with the manifestation of motivational artifacts is subjective, relational and intangible assets in the institutional rules. It highlights this event in this article, because as discussed above, both the nature of the work, as the environment of the Civil Police, are in complete disagreement with the development of productivity and motivation in the classical sense of the aforementioned areas.

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