Smart Tourism Destinations: (Mis)Aligning Touristic Destinations and Smart City Initiatives

Since 2006, Sikkim progressively switching to a full-fledged tourism-centred state having declared it a predominant industry as an engine for its economic growth. The state accounted for the highest influx of foreign tourists amongst the eight north eastern states of India during the last 20 years or so. The smart city mission was commissioned by government of India as a centrally sponsored scheme destined to provide financial support for the allotted cities to the extent of INR. 100 Crore per city per year spanning over five years. Studies suggest that induction of smart city concept will act as precursor for growth of smart tourism destinations (STDs) across the country. The STD as a concept revolves around “6A's,” an essential ingredient for promoting smart tourism in destinations. Incidentally, two cities in Sikkim have been enlisted amongst the top 100 cities in India for promoting smart city, instrumental in promoting STD in tourism-driven states. The chapter delves into the concept of smart city as an antecedent for promoting STD along with conditions with respect to Sikkim.

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Smart Tourism Destinations

10.4018/978-1-7998-8306-7.ch007 ◽

2022 ◽

pp. 131-153

Author(s):

Murat Ödemiş

Keyword(s):

Smart City ◽

Digital Transformation ◽

Competitive Position ◽

Service Concept ◽

The World ◽

Tourism Destinations ◽

Infrastructure Investments ◽

Smart Tourism

Tourism businesses and touristic destinations that want to reach a highly competitive position in the world should fulfill the required infrastructure investments and acquire a service concept that is consistent with the smart tourism strategy in order to turn into smart tourism. In order to compete with rival destinations, it has become a prerequisite for Turkey's world-famous destinations such as Istanbul, Antalya, Izmir, and Cappadocia to embrace digital transformation and smart tourism concepts. Accordingly, the concepts of smart tourism, smart city, and smart tourism destinations will be explained, and smart tourism applications in Turkey's touristic destinations will be explored in this chapter within the framework of current academic studies. It is aimed to ascertain how well these specified destinations adhere to the concept of smart tourism.

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MALAYSIA SMART TOURISM FRAMEWORK FOR ECOTOURISM (MSTF-ECO) FROM MALAYSIA SMART CITY FRAMEWORK: A REVIEW

Asian People Journal (APJ) ◽

10.37231/apj.2021.4.2.286 ◽

2021 ◽

Vol 4 (2) ◽

pp. 185-200

Author(s):

Syakir Amir Ab Rahman ◽

Nur’Hidayah Dura

Keyword(s):

Content Analysis ◽

Case Studies ◽

Smart City ◽

Smart Devices ◽

Research Perspectives ◽

Future Needs ◽

Literature Reviews ◽

Promising Area ◽

Tourism Destinations ◽

Smart Tourism

Abstract: Smart tourism today is a frontier of studies in the tourism field, and is a promising area from various research perspectives in terms of models, tools and strategies in sustaining the process of intelligent configuration of tourism destinations. The emergence of smart devices is highly favourable as it connects everyday infrastructures via the present networks available. Today’s smart tourism has given rise to research efforts that are getting more detailed for future needs. On that count, this study aims to develop Malaysia Smart Tourism Framework for Ecotourism (MSTF-Eco) from Malaysia Smart City Framework. The content analysis is used to identify the characteristics and sub-characteristics for MSTF-Eco by analysing several literature reviews on smart tourism in terms of terminologies and case studies, which will be placed into the characteristics and sub-characteristics for MSTF-Eco. Keywords: Malaysia Smart Tourism Framework for Ecotourism (MSTF-Eco), Malaysia Smart City Framework, Smart Tourism, Content Analysis

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A New Concept in Tourism

Handbook of Research on Smart Technology Applications in the Tourism Industry - Advances in Hospitality, Tourism, and the Services Industry ◽

10.4018/978-1-7998-1989-9.ch019 ◽

2020 ◽

pp. 414-429

Author(s):

Gamze Coban ◽

Şule Aydın

Keyword(s):

Smart City ◽

Smart Cities ◽

Urban Environments ◽

Future Research ◽

Tourist Satisfaction ◽

Use Of Technology ◽

Future Research Directions ◽

Tourism Destinations ◽

Smart Technologies ◽

Smart Tourism

This chapter provides an insight into the topic of smart destinations. By adopting smart technologies, tourism destinations, as well as cities, gain more opportunities to offer better quality of life for residents and visitors. Smart cities aim to improve resource management, sustainability, and living conditions in urban environments by utilizing ICTs. The concept of smart tourism destination, deriving from smart city, refers to the use of technology in tourism destinations to increase the service quality and tourist satisfaction by focusing on tourists' expectations. In other words, smart tourism destinations aim to integrate technology into the destination for these purposes. This chapter presents the concepts of smart city, smart tourism, and smart destination. The emergence of smart city and smart destination concepts and the issues and challenges they might face are discussed. In addition to some future research directions, a brief discussion on potential controversies is presented.

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Smart tourism destinations: a systematic review

Tourism Review ◽

10.1108/tr-06-2019-0235 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Sanaz Shafiee ◽

Ali Rajabzadeh Ghatari ◽

Alireza Hasanzadeh ◽

Saeed Jahanyan

Keyword(s):

Systematic Review ◽

Synthesis Method ◽

Research Field ◽

Tourism Industry ◽

Content Type ◽

Online Databases ◽

Review Protocol ◽

Tourism Destinations ◽

Qualitative Methodologies ◽

Smart Tourism

Purpose This study aims to present a systematic review of smart tourism articles using a meta-synthesis method. Effective systematic reviews are essential for assisting stakeholders in implementing smart destinations. A systematic comprehension of studies on smart tourism is needed regarding the various components of smart tourism destinations, the metrics to map these components and their expected results. This study creates a framework for understanding how smart tourism destinations are theorized and developed. Design/methodology/approach Based on the meta-synthesis approach, this study collects, analyzes and synthesizes relevant research in smart tourism published in online databases by following a predetermined review protocol. Findings This study contributes to the discourse on smart tourism destinations by increasing the knowledge on the subject of smart destinations in regard to different categories. The selected articles were analyzed according to the proposed research questions and classified into three main categories: components, measurement and outputs. This study presents a new archetype for developing smart destinations and addresses efforts to bridge the gap in this research field. Practical implications This paper is noteworthy for stakeholders because it provides a comprehensive vision into the components that influence the growth of smart destinations. The advantage of the proposed methodology is that it creates a framework for understanding how smart destinations are theorized. Furthermore, it is helpful to use qualitative methodologies that efficiently allow the analysis of related literature and that also offer conceptual insights. Originality/value The findings provide information that can be used to help shape a fully conceptualized understanding of the smart destinations concept and can also prove important in providing a guide for policymakers and stakeholders in the tourism industry who seek to intelligently develop tourism destinations.

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Enhancing the Smart Tourism Experience for People with Visual Impairments by Gamified Application Approach through Needs Analysis in Hong Kong

Sustainability ◽

10.3390/su12156213 ◽

2020 ◽

Vol 12 (15) ◽

pp. 6213 ◽

Cited By ~ 1

Author(s):

Lusha Huang ◽

Newman Lau

Keyword(s):

Hong Kong ◽

Positive Psychology ◽

Game Design ◽

Visual Impairments ◽

Sustainable Tourism Development ◽

Tourism Experience ◽

Tourism Destinations ◽

App Design ◽

Shed Light ◽

Smart Tourism

Sustainability studies in tourism are increasingly emphasizing social matters, for instance, “Accessible Tourism for All.” Research on people with visual impairments with smart tourism has so far been sparse. In order to resonate with the global call for sustainable tourism development, this paper aims to contribute to understanding the aspirations of people with visual impairments in terms of tourism and to explore how smart tourism destinations could potentially enhance the tourism experience they offer. We utilized multisensory participant observations and interviews to empathize with the target users and gain insights into their needs. The results showed that they were generally positive about travel, particularly autonomy, achievement needs, and socializing with other individuals. The findings also shed light on their desire to play games on their phones. Consequently, based on the findings and the theoretical groundings of PERMA model and MDA framework from positive psychology and game design, the study proposed a gamified approach to future tourism app design for people with visual impairments, which could enhance engagement, motivation, and enjoyment in the tourism experience.

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SMART TOURISM DESTINATIONS - A case study of Seoul, South Korea

Applied Tourism ◽

10.14210/at.v6n1.p36-44 ◽

2021 ◽

Vol 6 (1) ◽

pp. 36-44

Author(s):

Isadora Bortolan Fernandes Cardoso ◽

Thays Cristina Domareski Ruiz

Keyword(s):

South Korea ◽

Tourism Destinations ◽

Smart Tourism

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Relationship of Smart Cities and Smart Tourism: An Overview

HighTech and Innovation Journal ◽

10.28991/hij-2020-01-04-07 ◽

2020 ◽

Vol 1 (4) ◽

pp. 194-202

Author(s):

Nada Jasim Habeeb ◽

Shireen Talib Weli

Keyword(s):

Smart City ◽

Growth And Development ◽

Smart Cities ◽

Conceptual Approach ◽

Tourist Destinations ◽

Tourism Sector ◽

Close Relationship ◽

Relationship Of ◽

The Relationship ◽

Smart Tourism

Smart city and smart tourism terms have become very popular in the past and present decades. Research in the field of smart tourist city still fails to cover the developments of the smart tourist city. The aim of the study is to review the recent literature on smart cities and smart tourism and their role in achieving a sustainable tourism sector and enhancing the competitiveness of the country’s tourism sector and make it more developed and modern. In this study, the relationship between the smart city and the tourism is presented and to present the relationship or conceptual approach between the smart city and the smart tourism. In addition, the current situation and the potential for growth and development of tourism in Iraq through the establishment and application of smart cities is identified. The recent studies that were mentioned in this study indicate that there is a close relationship between the smart city and smart tourism and also indicate that the smart city has a fundamental role in the growth and development of tourist destinations and the smart tourist city are results of the convergence and interconnection between the smart city and the tourist city. Finally, recommendations for the smart tourism city applications in Iraq are provided. Doi: 10.28991/HIJ-2020-01-04-07 Full Text: PDF

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Smart Tourism: Concepts and Insights from Central Europe

Czech Journal of Tourism ◽

10.1515/cjot-2018-0002 ◽

2018 ◽

Vol 7 (1) ◽

pp. 25-44 ◽

Cited By ~ 2

Author(s):

Tomáš Gajdošík

Keyword(s):

Central Europe ◽

Information Technologies ◽

Case Study Methodology ◽

Tourism Sector ◽

Multiple Case ◽

Study Methodology ◽

Tourism Destinations ◽

Conceptual Foundations ◽

Smart Tourism

Abstract Nowadays, tourism sector needs to adapt to a very fast changing environment and stronger competitiveness. Smart tourism describes the current stage of tourism development influenced by the evolution of information technologies and is becoming a promising way how to face the new market conditions. The aim of the paper is to review the conceptual foundations of smart tourism and to analyse the development of smart tourism initiative in Central Europe, specifically in Slovakia. The paper adopts an exploratory multiple case study methodology, focusing on information technologies used by Central European tourists, willingness of data sharing and the use of the state-of-the-art technologies in tourism businesses. Moreover, the smart concept is examined based on the (SA)6 framework in three tourism destinations. The paper concludes that smart tourism should not be the ultimate goal, but with the help of technology, innovation, and cooperation, it should bring better tourist experience, wellbeing of residents, enhance effectiveness and competitiveness of businesses and destinations, and lead to overall competitive sustainability.

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Smart Tourism with Smart TVs

Respuestas ◽

10.22463/0122820x.1681 ◽

2018 ◽

Vol 23 (2) ◽

pp. 22-30

Author(s):

Luis Leonardo Camargo Ariza ◽

Miguel José Rivera Ospino ◽

Byron Medina Delgado

Keyword(s):

Social Networking ◽

Smart City ◽

Social Networking Site ◽

Technological Infrastructure ◽

Agile Methodologies ◽

Smart Tv ◽

The Cost ◽

User Friendly ◽

The City ◽

Smart Tourism

The use of ICT to promote tourism in the Colombian Caribbean is limited; however, applications for smart TVs are a viable alternative due to their multimedia capabilities. This paper presents the development of an app called SantaMartaTV, which is intended for Smart TVs and envisions the concept of tourism in a Smart City. The app offers photos, videos, maps and descriptions of the most ideal touristic places in Santa Marta; it allows users to share the content on Facebook, a social networking site. The content displayed on the site is stored on XML files which contain information about the resources. These files are hosted in the servers of freely available services, such as Facebook, YouTube, Google Maps and Dropbox. This feature reduces the cost of implementing new technological infrastructure and facilitates the editing of content. SantaMartaTV promotes the good name of the city as well as improves the visitors’ experience by providing them with interactive information at any time. This article further proposes a methodology for developing Smart TV apps. This new methodology is based on existing agile methodologies, usability concepts and the audiovisual capabilities of TV sets. The methodology satisfies the needs for the development of apps because it provides tools and diagrams which facilitate and guide the elaboration of these specific applications therefore ensuring a user-friendly and attractive app for potential users.

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