scholarly journals Is value statement an effective informal control for stimulating pro-environmental behaviors?

2020 ◽  
Author(s):  
Andson Braga de Aguiar
Keyword(s):  
Goal Setting ◽  
Environmental Behavior ◽  
Practical Implication ◽  
Business Environment ◽  
Management Control ◽  
Amazon Mechanical Turk ◽  
Environmental Compliance ◽  
Environmental Behaviors ◽  
Informal Control ◽  
Environmental Value

ABSTRACT This study aimed to examine when and how a pro-environmental value statement is effective at stimulating pro-environmental behavior. Specifically, it examines whether the effect of pro-environmental value statements on pro-environmental behavior depends on participation in goal setting and whether that effect is explained by goal commitment. Few recent empirical studies examine the behavioral effects of value statements, despite the potential of this informal control to stimulate appropriate behaviors. Also scarce are studies on management control examining the effects of different types of control on pro-environmental behavior. Pro-environmental behaviors are important in the business environment as they promote a reduction in pollutants and contribute to the effective design of environmental management systems and to environmental performance. Thus, it is important to identify how management control mechanisms can promote or inhibit this type of behavior. The contribution to the management control literature is to show in which context and through which process value statements can be an effective informal control. In addition, the practical implication is that decentralized organizations can benefit from the use of value statements as a control mechanism, providing they enable participation in goal setting. Participants were recruited via the Amazon Mechanical Turk platform and they had to decide about compliance with an environmental agreement in an experimental study. I manipulate the presence of a pro-environmental value statement and the participation in setting the profit goal. Research findings indicate that a pro-environmental value statement reduces commitment to the profit goal and thus increases environmental compliance, but only when the goal-setting is participative. When the goal-setting is imposed, a pro-environmental value statement does not affect commitment and environmental compliance. The main contribution is to indicate that decentralized organizations can stimulate appropriate behaviors by communicating prioritized values through a value statement when participation in goal setting is allowed.

scholarly journals Pro-environmental behaviors correlate with delay discounting

2021 ◽  
Author(s):  
Shahabeddin Sahraeian ◽  
Iman Khan Ahmadi ◽  
Hashem Sadeghiyeh
Keyword(s):  
Delay Discounting ◽  
Environmental Behavior ◽  
Pearson Correlation ◽  
Temporal Discounting ◽  
Mechanical Turk ◽  
Amazon Mechanical Turk ◽  
Positive Trend ◽  
Environmental Behaviors ◽  
Demographic Traits ◽  
The Relationship

A total of 138 participants were recruited via Amazon Mechanical Turk to evaluate the relationship between temporal discounting and pro-environmental behavior. Pro-environmental behavior was assessed by using a modified version of Whitmarsh and O'Neill survey. Temporal discounting was assessed by Kirby's 27-item delay-discounting measure. The results showed a positive trend correlation between pro-environmental behavior and temporal discounting; i.e. the more discounting of the future was correlated with less pro-environmental behavior. This trend became much more significant when we just analyzed those participants who answered "Yes" to the question "Do you think climate change is something that is affecting or is going to affect you, personally?" to which 98 out of 138 participants of our study answered "yes". For this upper %70 of participants the Pearson correlation coefficient was r = 0.28; p = 0.006. We also analyzed different demographic traits to see whether there is any difference between sub-groups regarding differential pro-environmental behaviors. Two features turned out to be highly predictive of the pro-environmental behavior: education and marriage. Married and higher educated tend to act more pro-environmentally than single and lower educated.

THE INFLUENCE OF SOCIAL NETWORKS IN FACILITATING TRAINING TRANSFER AND GOAL SETTING AMONGST SMALL BUSINESSWOMEN: A CONCEPTUAL FRAMEWORK

2017 ◽  
Vol 3 (2) ◽  
pp. 20
Author(s):  
Norlina Mohamed Noor ◽  
Raja Munirah Raja Mustapha
Keyword(s):  
Social Networks ◽  
Human Resource Development ◽  
Goal Setting ◽  
Training Transfer ◽  
Business Environment ◽  
Main Role ◽  
Training Process ◽  
Knowledge And Skills ◽  
The Social ◽  
Training Activities

Knowledge and skills have become the most crucial resource capital which enables organizations to survive in the ever changing business environment. One of the common strategies for organizations to increase their performance and productivity is through training and the main role of human resource development is to fulfil the needs of the organizations by providing employees with up to date expertise, information, knowledge and skills. Since huge financial investments and enormous time are allocated for training, organizations hope that the training will lead to the desired workoutcomes. However, this does not always happen. There is only a small percentage of training programs which had successfully shown lasting transferability to the workplace and this indicates thatunderstanding and improving the training transfer process is still a major concern for training researchers and practitioners. As training transfer is influenced by several variables at different levels of analysis, this study attempts to investigate the relationship between training transfer determinants, the involvement of different stakeholders and training activities in the training process. Specifically, this study investigates the influence of training transfer determinants on goal setting amongst small businesswomen. In addition, it will emphasize the roles of primary stakeholders in the social networkat different times during the training process towards achieving training transfer. Therefore, the framework postulates social networks as a moderating variable in enhancing training transfer andgoal setting amongst small businesswomen. 

scholarly journals Unpacking the package

2015 ◽  
Vol 12 (4) ◽  
pp. 346-376 ◽  
Author(s):  
Mark Evans ◽  
Basil Phillip Tucker
Keyword(s):  
Organisational Change ◽  
Clean Energy ◽  
Management Control ◽  
Theory And Practice ◽  
Structured Interviews ◽  
Informal Control ◽  
Content Type ◽  
Energy Company ◽  
Management Controls ◽  
Control Package

Purpose – The purpose of this paper is to explore the ways in which both formal and informal control, operating as a package, are implicated in responding to organisational change arising from the introduction of the Australian Federal Government’s Clean Energy Act (2011). Design/methodology/approach – This investigation is based on a review of archival data, and semi-structured interviews conducted with 15 staff at different hierarchical levels within an Australian renewable energy company. Findings – Although formal management control systems and informal control both played important roles in the organisation’s reorientation to organisational change, it was the latter form of control that predominated over the former. The influence of the prevailing organisational culture, however, was pivotal in orchestrating both formal and informal control efforts within this organisation. Originality/value – This study contributes to management control theory and practice in two ways: first, it provides much needed empirical evidence about the ways in which management controls act as a package; second, it offers insights into the relative importance of the components of a management control package in the context of a particular organisational change. In addition, it responds to Laughlin’s (1991) call for empirical “flesh” to be added to the skeletal framework he advocates to make this conceptualisation of organisational change, “more meaningful”.

scholarly journals Environmental Behavior Spillover or Public Information Induction: Consumers’ Intention to Pay a Premium for Rice Grown with Green Manure as Crop Fertilizer

Foods ◽  
2021 ◽  
Vol 10 (6) ◽  
pp. 1285
Author(s):  
Fuduo Li ◽  
Kangjie Zhang ◽  
Aibo Hao ◽  
Changbin Yin ◽  
Guosheng Wu
Keyword(s):  
Green Manure ◽  
Environmental Governance ◽  
Agricultural Sector ◽  
Environmental Behavior ◽  
Public Information ◽  
Chinese Consumers ◽  
Environmental Behaviors ◽  
Policy Makers ◽  
Influence Coefficients ◽  
Structural Research

Nowadays, there is a growing interest in pro-environmental foods produced by pro-environmental practices. However, consumers’ payment motivations towards such foods are currently poorly understood. This manuscript provided a critical investigation of Chinese consumers’ intention to pay a premium (ITPP) for rice grown with green manure as crop fertilizer (GMR). One focus was the establishment of an explanatory structural research framework that includes effects of environmental behavior spillover (EBS) and public information induction (PII); another focus was to analyze the impacts of the selected structural elements on ITPP by introducing education as a moderator. Results suggest that consumers’ ITPP can be largely influenced by PII, therefore, for GMR marketers and policy makers, measures should be developed to widen consumers’ access to public information related to GMR and to improve their capacity of screening effective information. EBS, when ITPP remains low, emerged as a pivotal predictor of consumers’ ITPP. This observation provides us with the enlightenment that breeding consumers’ daily environmental behaviors is highly valued to inspire their payment intention in the early stages of GMR market development. Another finding is that, with the introduction of the educational variable, the influence coefficients of EBS and PII on ITPP increased from 0.42 and 0.53 to 0.61 and 0.66, respectively, which means that it is possible to boost consumers’ payment intention by improving their educational attainment. This study contributes to the existing literature by providing empirical evidence for the GMR industrial upgrading strategy and have significant implications for the environmental governance of the agricultural sector.

Under-promising and over-delivering: pleasing the customer or strategic blunder?

2017 ◽  
Vol 31 (7) ◽  
pp. 720-732 ◽  
Author(s):  
Omer Topaloglu ◽  
David E. Fleming
Keyword(s):  
Practical Implication ◽  
Business Environment ◽  
Empirical Examination ◽  
Content Type ◽  
Expectation Management ◽  
New Perspective ◽  
The Individual ◽  
Service Expectation ◽  
The Relationship ◽  
Promise Keeping

Purpose The paper aims to provide a theoretical and empirical examination of the relationship between service expectation management, expectation inducing agent and customer satisfaction. Design/methodology/approach Based on the disconfirmation paradigm in services and the promise-keeping premise in psychology, the hypotheses are developed and empirically tested using three experiments that manipulated expectations, expectation inducing agent and service outcome. Findings The findings provide reconciliation to the previous studies in services and show that effectiveness of expectation management strategy depends on the individual expectation thresholds and the expectation inducing agent. If customers patronize a firm expecting more, then over-delivering on the service promise results in a significant benefit. However, for those customers whose mental expectation threshold is exceeded, keeping promises is as effective as exceeding promises. Practical implications The practical implication of this paper is that services managers should be cognizant of the mental expectation threshold of customers and be wise in utilizing the under-promise, over-deliver strategy. Originality/value Using a threshold approach, this paper introduces a new perspective to service practitioners who are trying to manage expectations in a highly variable business environment. It also benefits service researchers who are trying to enhance the understanding of service expectation management.

The influence of culture on service quality leading to customer satisfaction and moderation role of type of bank

2019 ◽  
Vol 10 (1) ◽  
pp. 134-154 ◽  
Author(s):  
Yousef Mohamed Endara ◽  
Asbi B. Ali ◽  
Mohd Shukri Ab Yajid
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Practical Implication ◽  
Middle Eastern ◽  
Business Environment ◽  
Business Strategies ◽  
Content Type ◽  
Perceived Service Quality ◽  
Private Banks ◽  
Post War

PurposeConsidering the importance of current Libyan business environment, this paper aims to understand the influence of culture on perceived service quality that leads to customer satisfaction in the Libyan banking industry. In addition, it would be interesting to explore which type of banks, e.g. public or private banks, moderate the relationship between perceived service quality and customer satisfaction.Design/methodology/approachThe data were collected from the customers who are receiving services from the top three private and top three public banks in the cities of Tripoli and Misurata, Libya. About 329 samples were obtained and Smart PLS was used for the statistical analysis.FindingsThe results show that perceived service quality is strongly predicted by collectivism, masculinity and uncertainty avoidance. Perceived service quality also leads to customer satisfaction among the Libyan banking customers. Further, public bank is more concerned on customer satisfaction compared to private banks.Practical implicationThe research has greater implication for the Middle-Eastern bank managers who are pursuing possibilities of newer business strategies.OriginalityThe study provides an interesting viewpoint of the banking service in Libya, especially in the economic uncertainty post-war and political instability. Its focus on culture as a strong influence to the delivery of service quality in such context is admirable especially in relation with the embedded Islamic culture.

scholarly journals Influence of Environmental Knowledge on Affect, Nature Affiliation and Pro-Environmental Behaviors among Tourists

2018 ◽  
Vol 10 (9) ◽  
pp. 3109 ◽  
Author(s):  
Min-Seong Kim ◽  
Jinwon Kim ◽  
Brijesh Thapa
Keyword(s):  
Environmental Behavior ◽  
Two Dimensions ◽  
Jeju Island ◽  
Environmental Knowledge ◽  
Intervention Programs ◽  
Environmental Behaviors ◽  
Visitor Management ◽  
Commercial Expansion ◽  
Practical Implications

Jeju Island is a popular destination in South Korea that is dependent on nature-based tourism. The annual increase in the influx of visitors has created major environmental impacts due to overuse and commercial expansion. With projected growth in arrivals and the development of tourism infrastructure, the island will experience perpetual challenges for sustainable management of natural resources. However, the role of visitors will be central via a commitment to practice pro-environmental behaviors to protect the island from further degradation. This study was grounded in the cognition-affection-attitude-behavior model to examine the predictive validity of tourists’ environmental knowledge, environmental affect, and nature affiliation on pro-environmental behavior. The data comprised responses from 304 domestic visitors who had visited Jeju Island. The empirical findings indicate that environmental affect was significantly impacted by two dimensions of environmental knowledge (i.e., subjective and objective). Additionally, nature affiliation was positively impacted by environmental affect, while pro-environmental behavior was significantly influenced by both environmental affect and nature affiliation. Overall, these findings provide theoretical and practical implications for sustainable tourism at a nature-based destination. The findings can be utilized for implementation of intervention programs and visitor management at Jeju Island.

scholarly journals A RISK PERCEPTION MODEL OF CLIMATE CHANGE FOR UNIVERSITY STUDENTS

2015 ◽  
Vol 14 (3) ◽  
pp. 339-350
Author(s):  
Shyang-Chyuan Fang ◽  
Tai-Yi Yu
Keyword(s):  
Climate Change ◽  
Risk Perception ◽  
University Students ◽  
Personality Traits ◽  
Latent Variables ◽  
Goodness Of Fit ◽  
Environmental Attitudes ◽  
Environmental Behavior ◽  
Partial Least Square ◽  
Environmental Value

This study establishes a behavioral model for university students by utilizing the theories of planned behavior and value-belief-norm, and proposes key latent variables for risk perception toward climate change to establish a structural equation model. Partial least squares analyses and three indicators are utilized to test the reliability, validity, and goodness-of-fit of the model. This study establishes a mixed model with formative and reflective indicators, and assesses both environmental concern and personality traits as formative indicators. Using standardized path coefficients, eight out of 10 paths demonstrate statistical significance, indicating that environmental value and environmental attitudes influence environmental behavior. Three of the five included personality traits (e.g., agreeableness, extraversion, and openness) demonstrate a positive correlation with environmental behavior and environmental attributes. Individuals’ risk perception positively influences their environmental value, environmental attitudes, and environmental behavior with respect to climate change. Keywords: climate change, environmental behavior, partial least square, personality trait.

Management Control Instruments

2020 ◽  
pp. 111-142
Keyword(s):  
Decision Making ◽  
Information System ◽  
Knowledge Management ◽  
Business Environment ◽  
Management Control ◽  
Activity Based Costing ◽  
Work Processes ◽  
Internal Work ◽  
Management Techniques ◽  
Definition Of

The definition of the dialogue instruments is closely linked to the management of the knowledge that companies want to implement and should contribute to the proper functioning of the management control tools and to the sharing, application, and knowledge creation within the organization. In this chapter, some knowledge management techniques will be presented, which should be defined, taking also into consideration the management control systems to be implemented. In view of the constant changes in the business environment, the company must be market-oriented, and adequate information by segments will be highlighted for decision making. Being important to obtain efficiencies in the realization of internal work processes, the authors also describe some topics of the activity-based costing and activity-based management. As organizations are becoming more complex and decentralized, the information system should also adapt. In this sense, the authors describe organizational types and the adaptation of the management control instruments.

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