scholarly journals Patient satisfaction as a quality criterion of paid ophthalmologic aid

2014 ◽  
Vol 95 (1) ◽  
pp. 95-99
Author(s):  
D A Lipinskiy ◽  
M Yu Abrosimova
Keyword(s):  
Health Workers ◽  
Statistical Significance ◽  
Quality Criterion ◽  
Private Clinic ◽  
Medical Services ◽  
High Satisfaction ◽  
Travelling Time ◽  
Positive Assessment ◽  
The Relationship

Aim. Conduct a questionnaire survey of in private clinic patients to study the problems of ophthalmologic aid quality. Methods. The survey included 108 patients who filled in a specially designed questionnaire. Typological and variation analysis was performed, relative and mean statistical values were calculated; statistical significance of revealed differences was checked. Results. When choosing a private clinic, young people often rely on advertising, while the older patients - on the opinion of relatives and friends. Patients seek for paid services because they believe in a higher healthcare, with 59.3% of respondents believe that the quality of care is improved if they pay. Services of paid clinics are quite affordable for the majority of the interviewed patients (proposed service cost is moderate, transport accessibility, travelling time and admission queue time are quite acceptable). Generally, consumers gave a positive assessment of the clinic staff and its activities as a whole: the relationship with the doctor was characterized as trustful, attentive and respectful, involving a complete understanding of patient’s problems by the medical staff. Most respondents (92.6%) find their physician a specialist of high qualification. The main reasons for dissatisfaction with paid medical services are discrepancy between price and quality, low treatment effect, which is closely coupled with the staff competence and incorrect behavior of health workers. Conclusion. The conducted survey showed high satisfaction with medical services provided in a private clinic.

scholarly journals Association between Child Diarrhea and Maternal Depression

2013 ◽  
Vol 5 (1) ◽  
pp. 14-20 ◽  
Author(s):  
Grace Milad ◽  
Saria Izzeldin ◽  
Fahmida Tofail ◽  
Tahmeed Ahmed ◽  
Maliha Hakim ◽  
...  
Keyword(s):  
High Risk ◽  
Maternal Depression ◽  
Statistical Significance ◽  
Urban Slum ◽  
The Self ◽  
Diarrheal Incidence ◽  
Self Reporting Questionnaire ◽  
The Relationship ◽  
Diarrheal Morbidity

CORRECTION: The following authors were added to this paper on 11/10/2013: Grace Milad; Saria Izzeldin; Tahmeed Ahmed; William A. Petri.The author Mohammad Ibrahim Khalil was changed to Ibrahim KhalilBackground: Maternal depression has been found to be associated with increased diarrheal incidence and childhood malnutrition. Objective: The purpose of the present study was to observe whether the Self- Reporting Qustinative (SRQ-20) questionnaire was sensitive enough to pick-up the depressive symptoms of mothers in the urban slum community. Methodology: This was a pilot study in a Dhaka Shantytown and women were interviewed to examine the relationship between maternal depression and their children's diarrheal morbidity. In addition to other socio-demographic information, the Self-Reporting Questionnaire (SRQ-20) was used to screen for maternal depression. Result: A total number of 55 women were interviewed to examine fifty-one percent of mothers scored within the high-risk psycho-morbidity group, suggesting depression. High SRQ scores significantly correlated with poor marital relationships (Regression coefficient ± standard error =-0.624+0.225, p=0.008; 95%CI:-1.076, -0.172). High-risk mothers breastfed for a shorter duration than low-risk mothers (3.4 vs. 4.4 months, p=0.35) and their children had more diarrheal episodes (2 episodes vs. 1, p=0.18), although these differences did not show statistical significance. Conclusion: Depression is common among mothers in urban slums and that a well-designed large study is required to further explore the provocative relationship between maternal depression and child diarrhea with subsequent malnutrition to improve the quality of life of those at risk. DOI: http://dx.doi.org/10.3329/jssmc.v5i1.16199 J Shaheed Suhrawardy Med Coll, 2013;5(1):14-20

scholarly journals The Quality of Medical Services in Kyrgyzstan

2016 ◽  
Author(s):  
Damira Japarova ◽  
Damira Baigonushova
Keyword(s):  
Disease Prevention ◽  
Human Health ◽  
Hospital Care ◽  
Socioeconomic Development ◽  
Health Workers ◽  
Modern Technology ◽  
Significant Part ◽  
Medical Services ◽  
Quality Of Treatment

Human health determines the measure of socioeconomic development of the country. Inspiration of health workers’ work’s quality does not go beyond the salary. Doctors noted a lack of motivation to improve the quality of medical services. The reason for the low quality of treatment is the lack of modern technology and the deficiency of specialists. A significant part of the funds should be directed to financing of outpatient level instead of expensive hospital care. It is necessary to implement financing on disease prevention. The quality of polyclinics should be evaluated by considering the number of prescribed or treated patients, where the patient gives his vote using his personalized account.

scholarly journals Calidad del agua destinada al consumo humano en un cantón de Ecuador / Quality of water intended for human consumption in a canton of Ecuador

Ciencia Unemi ◽  
2016 ◽  
Vol 9 (20) ◽  
pp. 109 ◽  
Author(s):  
Renato Baque Mite ◽  
Luis Simba Ochoa ◽  
Betty Gonzalez Osorio ◽  
Pedro Suatunce ◽  
Eduardo Diaz Ocampo ◽  
...  
Keyword(s):  
Statistical Significance ◽  
Quality Criterion ◽  
Statistical Correlation ◽  
Total Hardness ◽  
Human Consumption ◽  
Quality Of Water ◽  
Pumping Stations ◽  
Microbiological Parameters ◽  
Domestic Use

El estudio evaluó la calidad del agua destinada al consumo humano en el cantón Quevedo, provincia de Los Ríos, Ecuador. Se evaluaron parámetros físicos, químicos y microbiológicos del agua en nueve estaciones de bombeo del EPMAPAQ, en épocas lluviosa y seca. Se compararon los resultados obtenidos con los valores de referencia establecidos en las normativas (Acuerdo ministerial Nº 097 Norma INEN 1108, TULSMA, EPA y OMS), bajo el criterio de calidad para aguas destinadas al consumo humano y uso doméstico. Se determinó el Índice de Calidad de Agua (ICA) y la correlación estadística entre los parámetros, usando la prueba de “t” de Student, con una significancia estadística de p = 0,05 entre las dos épocas. Los parámetros: nitritos, nitratos, turbidez, sólidos disueltos totales, pH, dureza total, color y hierro, se encuentran en el rango de aceptabilidad de calidad ambiental. Los valores, manganeso y oxígeno disuelto sobrepasan los límites máximos permisibles por el TULSMA, al igual que los coliformes fecales, en época lluviosa. La mayoría de los parámetros presentaron diferencias significativas (“t” al 5%) entre las dos épocas. El agua del cantón Quevedo está levemente contaminada y requiere tratamiento de potabilización previo a su consumo. ABSTRACTThe study evaluated the quality of water intended for human consumption in the canton Quevedo, province of Los Rios, Ecuador. Physical, chemical and microbiological parameters of water in nine EPMAPAQ pumping stations were evaluated, in rainy and dry seasons. The results obtained with the reference values set out in the regulations (Ministerial Agreement No. 097 Standard INEN 1108, TULSMA, EPA and WHO) under the quality criterion for water intended for human consumption and domestic use was compared. The Water Quality Index (ICA) and the statistical correlation between parameters were determined using the test "t" of Student, with a statistical significance of p = 0.05 between the two periods. Parameters: nitrites, nitrates, turbidity, total dissolved solids, pH, total hardness, color and iron are in the range of acceptability environmental quality. Values, manganese, dissolved oxygen exceed the maximum permissible limits for the TULSMA, like fecal coliform in the rainy season. Most parameters showed significant differences ("t" 5%) between the two periods. Quevedo Canton water is slightly contaminated and requires purification treatment before consumption.

scholarly journals Assessment of the quality of medical services to relatives of the mentally ill who are in inpatient treatment

2020 ◽  
pp. 5-11
Author(s):  
V. V. Chorna ◽  
V. M. Makhniuk ◽  
S. S. Khliestova ◽  
N. I. Gumeniuk
Keyword(s):  
Health Care ◽  
Mentally Ill ◽  
Inpatient Treatment ◽  
Health Workers ◽  
Medical Professional ◽  
Health Care Facilities ◽  
Medical Services ◽  
Statistical Research ◽  
Correctional Programs

The mental state of the mentally ill is one of the most important factors in the treatment of the patient by a medical professional. But aggression, high-pitched communication, indifference of a doctor or health care worker can negatively affect the outcome of treatment and recovery of a patient with mental and behavioral disorders. The problem of modern medical deontology in Ukraine is the stigmatization of health workers to patients with mental disorders, which lead to self-stigmatization of both patients and their families. The purpose of the study is to enable the relatives of mentally ill people undergoing long-term inpatient treatment, to determine the quality of medical services in a psychoneurological hospital, to identify ethical and deontological shortcomings in the doctor’s relationship with relatives of mentally ill person, to determine the level of self-stigmatization in relatives of the patient by medical staff. The analysis of domestic and foreign scientific sources, bibliosemantic, analytical and statistical research methods were used in the work. A questionnaire was conducted (using a specially designed questionnaire) with elements of interviews of 92 respondents (relatives of mentally ill patients who were treated at a psychoneurological hospital in Vinnytsia). The results were processed using the licensed standardized package "Statistica 6.1". The need to comply with state building codes for health care facilities in accordance with European requirements has been proven. This will eliminate the feeling of hopelessness during hospitalization in public psychoneurological hospitals, which are a great trauma for relatives of patients. It has been shown that in order to prevent stigmatization of relatives of patients in psychoneurological hospitals, it is necessary to conduct trainings and interviews after training, which will determine the degree of stigmatization and subsequent preventive measures. It is shown that for relatives of mentally ill on the basis of psychoneurological hospitals it is necessary to equip rooms for psychodiagnostics and further psychocorrection. Development of affordable correctional programs for relatives of patients will reduce maladaptation and improve life satisfaction.

scholarly journals Psycho social risks noted by oncology workers related to their quality of life

2019 ◽  
Vol 72 (4) ◽  
pp. 854-860
Author(s):  
Flérida Rivera Rojas ◽  
Paula Ceballos Vásquez ◽  
Vivian Vílchez Barboza ◽  
Ana Laura Solano López ◽  
María Olga Quintana Zavala
Keyword(s):  
Quality Of Life ◽  
Analytical Study ◽  
Health Workers ◽  
Statistical Significance ◽  
Cross Sectional ◽  
Psychosocial Risks ◽  
Social Risks ◽  
Palliative Care Units ◽  
Psychological Demands

ABSTRACT Objective: To analyze the relation between occupational psychosocial risks and quality of life related to health, felt by workers who work in oncology and palliative care units in a region of Chile. Method: Cross-sectional analytical study of quantitative approach, in which 110 health workers participated. Research met the ethical requirements of E. Emanuel. Results: Participants perceive greater exposure to psychosocial risks in the dimension of psychological demands and double presence. On the other hand, they see better results in the physical health component (��: 76.72; SD 9.75) versus the mental health component (��: 71.13; SD 6.38). In addition, there are relations with statistical significance, between psychosocial risks and quality of life related to Health (p≤0.05). Conclusions: This study shows that there the perception of psychosocial risks and quality of life are related, when considering the health of workers.

scholarly journals Hubungan Pelayanan Kesehatan terhadap Persepsi Lansia Mengenai Posyandu Lansia

2020 ◽  
Vol 8 (2) ◽  
pp. 94-101
Author(s):  
Santoso Budi Rohayu
Keyword(s):  
Health Services ◽  
Health Workers ◽  
The Elderly ◽  
Cross Sectional ◽  
Healthy Life ◽  
Gender Education ◽  
Spearman Test ◽  
The Village ◽  
The Relationship

Health services are efforts to prevent and cure disease and restore health to family groups and communities. The purpose of this study was to determine and identify the relationship between health services and perceptions of the elderly in Sekuru Tuare Village, the area of the Sekban Health Center, Fakfak Regency. The research method used was non-experimental research with a cross sectional research design. The samples taken were 25 respondents who had been adjusted to the inclusion criteria. Data were collected using a questionnaire that has been tested for validity, and analyzed using the Rank Spearman test. The results showed that there was no relationship between gender, education, and occupation with perceptions of the elderly in elderly posyandu services.The results of the analysis using SPSS 22 obtained ρ value 0.01 (α 0.05), thus there was no significant relationship between health services and perceptions. elderly about posyandu for elderly in the village of Sekuru Tuare expansion. It is hoped that the Puskesmas As program implementers, through health workers and elderly posyandu cadres it can improve the quality and quantity of services according to the needs and desires of the elderly so that a healthy standard of living and knowledge of the importance of posyandu among the elderly can increase.                                                                 Keywords: Quality of healthy life, health services, Elderly Perception

ANALYSIS OF THE RELATIONSHIP BETWEEN SERVICE QUALITY AND PATIENT SATISFACTION IN POLYCLINIC ACUPUNCTURE AND HERBS LKTM PALEMBANG

2021 ◽  
Vol 7 (1) ◽  
pp. 35-42
Author(s):  
Nurehan Maulana ◽  
Leni Novianti ◽  
Sutriyati Sutriyati
Keyword(s):  
Patient Satisfaction ◽  
Health Services ◽  
Health Workers ◽  
Active Role ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Cross Sectional Design ◽  
The Relationship

Background: Satisfactory and quality service will form patients/customers loyalty, and satisfaction is very closely related to word of mouth. The next effect will continue on the process of forming an improved image of health care agencies. The standard of patient satisfaction in health services is set nationally by the Ministry of Health at a minimum for patient satisfaction, which is above 95%. The purpose of this study is to find out the relationship between the quality of service in aspects of staff attitude, service facilities, and rates/fees with patient satisfaction in polyclinic acupuncture and herbal LKTM Palembang. Methods: This research is quantitative and uses an analytic survey with a cross sectional design. The sample in this study were all patients of the Palembang Community Traditional Health Workshop (LKTM) in 2020 who visited during the study period, numbering 85 people. Result: Based on the results of the study, 62.4% expressed satisfaction with the services in Polyclinic Acupuncture and Herbs (LKTM). The dimension that needs to be improved is the Assurance dimension in the officer's capability section. Based on the result of Chi-Square statistical test, the level of patients satisfaction to the service attitude of the officer, with a p-value of 0.000. Recommendation: for LKTM Palembang, it is expected to improve the quality of existing health workers and always play an active role in health services, maintain existing facilities, and review the costs set.

scholarly journals Correlation Analysis of Quality, Ability and Performance of Information Technology Usage on Registration Section of RSI Siti Rahmah Padang, Indonesia

2020 ◽  
Vol 64 (3) ◽  
pp. 105-110
Author(s):  
Yanti Desnita Tasri ◽  
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Health Workers ◽  
Survey Method ◽  
Accurate Information ◽  
Quality Of Information ◽  
Work Effectiveness ◽  
And Performance ◽  
The Relationship

Patient care in the registration section of the hospital is a very important activity, because there is a recording of patient data that will be used by other health workers in providing further health care. The use of information technology in the registration section can increase work effectiveness and efficiency and produce accurate information. For this reason, it is necessary to analyze the factors that affect the benefits of using information technology in the registration section. This study aims to examine the relationship between the quality of information systems, the ability of officers and the performance of information users at RSI Siti Rahmah Padang, Indonesia. The research was conducted with survey method and data analysis using a quantitative approach. From the research results, it was found that the quality of information systems did not affect the benefits of using information technology. Meanwhile, the ability and performance of officers affect the benefits of using information technology. It is suggested that the scope of the use of information technology in the medical records section be increased. It is necessary to increase the ability of officers in the use of information technology by holding training or workshops.

scholarly journals The Relationship Between Family Support and Quality of Life Improvement of Patients with Diabetes Mellitus in Semarang

Jurnal NERS ◽  
2020 ◽  
Vol 14 (3) ◽  
pp. 327
Author(s):  
Iskim Luthfa ◽  
Moch Aspihan ◽  
Muhammad Rifqi Lathif
Keyword(s):  
Quality Of Life ◽  
Diabetes Mellitus ◽  
Health Workers ◽  
Sampling Technique ◽  
Rank Test ◽  
P Value ◽  
The Family ◽  
Spearman Test ◽  
The Relationship

Introduction: Diabetes mellitus (DM) is known as the silent killer, where sufferers often do not realize its signs and symptoms and are frequently diagnosed during another health complication. To maintain quality of life, the family is required to provide support, therefore, this study aims to determine the relationship between family and the patient through observational analytic research.Methods: 120 people with DM make up the research sample using an accidental sampling technique, and data analysis was carried out using the Spearman rank test. The results found that 62 respondents (51.7%) agreed to their families providing good support, and 102 (85%) were satisfied with their quality of life.Results: The Spearman test resulted in a P value of 0,000 and R of 0.334. This means the higher the support provided by the family, the greater the increase in quality of life.Conclusion: The suggestions proposed from this study is for health workers to advocate and encourage family in the planning management of DM sufferers in order to improve their quality of life.

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