scholarly journals RESEARCH STUDY ON COMMUNICATIVE COMPETENCE FEATURES OF SOCIAL SPHERE SPECIALISTS

2020 ◽  
Vol 8 (4) ◽  
pp. 182-191
Author(s):  
Aleksandra S. Shcheglova ◽  
Tatyana E. Demidova ◽  
Anna. G. Akhtyan ◽  
Nataliya A. Bereza ◽  
Alfiya A. Salkhenova

Purpose of the study: To study the ways to increase the communicative competence of social sphere specialists, aimed at the formation of professional and personal qualities, communicative skills, and development of professional interest and success. Methodology: Some theoretical and empirical research methods are used: analysis of publications in social work, normative documentation on the research issue; diagnostic methods: questioning, testing, interviews; experimental methods: ascertaining, forming, and control stages of the experiment; stating, forming and control stages of the experiment; methods of statistical processing of research results. Main Findings: The main results of the study showed that the modern practice of successful organization of social service activities requires a thoughtful approach. The head, together with the full-time psychologist, should monitor the communicative competence of the specialists working at this service and timely organize the work to overcome the manifestations of professional burnout of specialists and prevent their professional deformation. The significance of the influence of active teaching methods on interpersonal communication has allowed us to develop and test several practically effective teaching methods that increase the effectiveness of interaction with others in professional communication. Applications of this study: This study reveals the possibilities of improving the communicative competence of the specialists working at social service departments in modern conditions of systematic emotional overload when performing their professional duties. This theme is quite relevant for the activities of any service within “person to person” interaction, especially a social one, having its specifics and directed at helping a person facing a social problem. Novelty/Originality of this study: The novelty of this study is in justifying the need for organizing activities to improve the communicative competence of social service specialists using modern socio-psychological developments. In the modern practice of holding social work, this component is often overlooked, which subsequently leads to frequent conflicts among social service employees and recipients of social services, a gradual loss of interest in the work performed, and, as a result, its indifferent fulfilment.

Author(s):  
Viktoriia Sychova ◽  
Larysa Khyzhniak ◽  
Svitlana Vakulenko

The article analyzes the impact of the transformation of professional activities of specialists working in the social sphere on the new approaches development to providing their continuous education. It is proved that continuous education is a professional improvement that is realized through specialists’ acquiring relevant competencies in the process of their development. It has been emphasized that there is a need for sociological support for the specialists' continuous education working in the social sphere, which includes the formation of competencies that develop a sociological imagination, the ability to construct social problems and ways to solve them in the field of social work. It has been found that sociological imagination plays a dual role in the practice of social work: on the one hand, it enables specialists to adequately perceive their professional role, to make aware of their functions following the new social reality, and on the other – to take into account the status features of different recipients of social services in an unstable social environment. The conceptual model of specialists' professional skill development working in the social sphere in the context of continuing education has been proposed. It considers the specific features of providing social and rehabilitation services in the conditions of decentralization of the social service system, and workers' training rendering social and rehabilitation services according to various programs, taking into account the peculiarities of social agencies and institutions. The paper presents the subject matter of classes contained in a curriculum developed by the authors’ educational program for conducting professional skill development courses for employees of territorial social service centres (provision of social services) and geriatric boarding houses in the Kharkiv region. The interconnection between the specialists' professional skills development working in the social sphere and the development of normative and legal, social, methodological, management, communicative and empathetic, conflictology and ethical competencies has been substantiated following the provisions of sociological imagination put forward by P. Sztompka.


2017 ◽  
Vol 27 (4) ◽  
pp. 25-31
Author(s):  
Jacquelyn Elkington

Pakiwaitara (Elkington, 2001) came about as a gap identified in social service delivery between western, middle class, dominant culture and the healing of Māori whānau in crisis. While education has responded to this gap by offering bicultural training, ensuring more Māori components within degree programmes, etc, social services statistics are still high for Māori and indigenous peoples. It has helped to shift the definition of cultural supervision to inside the definition of specialised professional supervision (Elkington, 2014), but now continued invisibility of values and beliefs, particularly that of Tauiwi, exacerbate the problem. The challenge must still be asserted so that same-culture practitioners are strengthened in same-culture social work practice (eg, by Māori, for Māori), and to avoid when possible, or otherwise by choice, white dominant-culture practice, for all-and-every-culture social work practice (eg, by Pākehā, for everyone).


1981 ◽  
Vol 62 (7) ◽  
pp. 387-397 ◽  
Author(s):  
Richard Gaskins

New legislation regulating social services is based on judicial models of fairness and due process. These models are, however, inadequate because they are founded on a misleading analogy between discretion in the judicial system—where cure may be procedural—and the more complex discretion found in social work.


The mosque is a prime Islamic institution to articulate its vision and carry the engagement in the holistic development of the community as a community development Centre. The social service works are much highlighted and encouraged in Islam. The purpose of the study to investigate the mosque engagement in social works in two areas namely the welfare programmes and human services. This paper is mainly relied on the analysis of the data collected from the interview survey administered among the randomly selected mosque island-wide and field observation along with the review of the records and documents. The findings reveal that the mosque engagement in social services is up to the mark in both areas under the investigation. Moreover, the mosque people most likely pay attention to the social activities specially during the difficult time caused by the natural or communal disasters. This paper may provide the concerned people the idea and information to design the mosque programme in social works.


Author(s):  
Kerstin Johansson

It is possible to discern a new trend replacing New Public Management (NPM) in human service organisations. This trend comprises a discussion about evidence and governance with the goal of establishing a knowledge-based practice within Swedish social service. Efforts aimed at promoting an evidence-based practice have been an explicit part of Swedish social policy for more than 15 years. As a public venture aimed at changing local municipality social work practice, the initiative described in this article has few predecessors in terms of personnel, finance, or political support. The purpose of this article is twofold: first, to describe the intervention and its implementation, and second, to analyse the intervention and its implementation and some implications of them. The article uses translation and institutional theory. The overall aim is to analyse the intervention and its implementation from the perspectives of power and governance. The empirical data include documents, interviews, and a survey of professionals. Data were collected between 2009 and 2016. This article shows that the intervention has been interpreted and reinterpreted during its implementation, and that the intervention has not yet created any radical change or knowledge development in social work practice. The article argues that evidence-based governance and other forms of governance constitute a successor of NPM, though far from a complete replacement. It is also obvious that actors such as researchers, professionals, and clients seem to have limited influence over future knowledge development within social services.


Author(s):  
Viktoriya Novikova ◽  
Svetlana Ispulova

The article deals with the system of professional training of social sphere specialists. The authors identified the specifics of training personnel in social service institutions in Russia, France, Great Britain, the United States, and Japan. The results of the conducted empirical research, as well as recommendations for improving the professional training of social professionals, are of interest.


Author(s):  
Dariya Andreevna Vagapova ◽  
Svetlana Nikolaevna Ispulova

Currently, we can note positive trends in the formation and development of social service institutions for families. The dynamics of the main statistical indicators characterizing the formation and development of institutions for social services to the family indicates that the number of institutions for social services for families and the system of social protection of the population has increased signifi cantly. At the same time, the burden on specialists dictates the need to develop various mechanisms for working with families. This paper deals with the development and application of cases in social work with families.


2021 ◽  
pp. 76-85
Author(s):  
R. F. Mustafina ◽  
Irina A. Shcherbakova ◽  
Marina S. Ilina

The article depicts highlights in creating unknown dialect open ability by utilizing the intuitive instructing strategies. The bearings of building up the understudies' unknown dialect informative skill are resolved. Experimentation on abilities in the improvement of this fitness was done based on association between members. A similar examination of the outcomes in test and control bunches is proposed. The logical oddity of the article is that it portrays the adequacy of the experience of utilizing participation innovation and the online stage Technology Entertainment Design in the creating of unknown dialect informative fitness of understudies.


2020 ◽  
pp. 25-30
Author(s):  
Rita Khamadeeva ◽  
Natalia Bolshakova

The article considers the role of social partnership in the modernization of the social service system for older people. It is noted that changes in the social sphere are necessary not because the social service system does not cope with its tasks, but because the changed reality, social problems and needs of older people make new demands on it.


2017 ◽  
Vol 37 (4) ◽  
pp. 625-645 ◽  
Author(s):  
Donna Baines ◽  
Ian Cunningham ◽  
John Shields

Unpaid work has long been used in nonprofit/voluntary social services to extend paid work. Drawing on three case studies of nonprofit social services in Canada, this article argues that due to austerity policies, the conditions for ‘pure’ gift relationships in unpaid social service work are increasingly rare. Instead, employers have found various ways to ‘fill the gaps’ in funding through the extraction of unpaid work in various forms. Precarious workers are highly vulnerable to expectations that they will ‘volunteer’ at their places of employment, while expectations that students will undertake unpaid internships is increasing the norm for degree completion and procurement of employment, and full-time workers often use unpaid work as a form of resistance. This article contributes to theory by advancing a spectrum of unpaid nonprofit social service work as compelled and coerced to varying degrees in the context of austerity policies and funding cutbacks.


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