Influence of the Service Quality of the Self- Access Language Learning Center on College Students’ Perceived English Improvement

2009 ◽  
Vol 1 (1) ◽  
pp. 15-24
Author(s):  
Li-Mei Hung ◽  
Mei-Ling Chen ◽  
Ju-Feng Shen
Keyword(s):  
College Students ◽  
Service Quality ◽  
Language Learning ◽  
The Self ◽  
Learning Center

The Effects of Exercise Commitment Facilitated by Service Quality of Smartphone Exercise Applications on Continued Exercise Intention

2019 ◽  
Vol 118 (1) ◽  
pp. 14-19
Author(s):  
Boo-Gil Seok ◽  
Hyun-Suk Park
Keyword(s):  
College Students ◽  
Factor Analysis ◽  
Regression Analysis ◽  
Statistical Analysis ◽  
Correlation Analysis ◽  
Service Quality ◽  
Frequency Analysis ◽  
Primary Data ◽  
Exercise Intention

Background/Objectives: The purpose of this study is to examine the effects of exercise commitment facilitated by service quality of smartphone exercise Apps on continued exercise intention and provide primary data for developing and/or improving smartphone exercise Apps. Methods/Statistical analysis: A questionnaire survey was conducted amongst college students who have experiences in using exercise App(s) and regularly exercise. The questionnaire is composed of four parts asking about service quality, exercise commitment, continued exercise intention, which were measured with a 5-point Likert Scale, and demographics. Frequency analysis, factor analysis, correlation analysis, and regression analysis were carried out to analyze the obtained data with PASW 18.0.

scholarly journals Why Do Chinese College Students Learn ESP: An Analysis of Language Learning Motivations within SDT Framework

2016 ◽  
Vol 9 (4) ◽  
pp. 92 ◽  
Author(s):  
Liangxing Liu
Keyword(s):  
College Students ◽  
Statistical Analysis ◽  
Language Learning ◽  
Self Determination Theory ◽  
The Self ◽  
English For Specific Purposes ◽  
Self Determination ◽  
Chinese College Students ◽  
Learning English

<p>This study mainly investigates the motivational characteristics of Chinese college students learning English for Specific Purposes (ESP). By critically examining and comparing Gardner’s (1985) Integrative-Instrumental model and the Self-determination Theory (SDT) by Deci and Ryan(1985), the researcher finds out that the latter one is more comprehensive and applicable to the case of Chinese college ESP learners (the subjects). Thus the researcher develops a questionnaire within the SDT framework to analyze the subjects’ motivations. Drawing upon a follow-up statistical analysis, the research discovers the motivational propensities of the subjects. A discussion of corresponding motivational methods to help improve the subjects’ ESP learning is provided at the end of the article.</p>

THE IMPACT OF SIBLING STATUS ON CHINESE COLLEGE STUDENTS' QUALITY OF LIFE

2005 ◽  
Vol 33 (3) ◽  
pp. 227-242 ◽  
Author(s):  
Glen D. Edwards ◽  
Art W. Bangert ◽  
Gregory Cooch ◽  
Naotaka Shinfuku ◽  
Tao Chen ◽  
...  
Keyword(s):  
Quality Of Life ◽  
College Students ◽  
The Self ◽  
World Health ◽  
World Health Organization Quality ◽  
Chinese College Students ◽  
Self Rating ◽  
Holistic Understanding ◽  
The Impact

The World Health Organization Quality of Life-100 (WHOQOL-100, Power, Harper, Bullinger, & WHO1QLG), the Self-Rating Anxiety Scale (Zhang, 1993), and the Self-Rating Depression Scale (Zhang, 1993) were used to determine whether Chinese college students from only child and sibling child families rated perceptions of their quality of life differently. Small to moderate significant differences were found when comparing only students to sibling students on the WHOQOL-100 with no significant differences on measures of anxiety and depression. These results suggest that only students do not differ greatly from sibling students in terms of their overall perceptions of their quality of life. A unique characteristic of this study was that it targeted older college students born after implementation of the one-child-per-family policy in China. Also, self-rating instruments were used to gain a greater holistic understanding of the emotional well-being, physical state and social functioning of students. Several psychosocial and economic reasons, including methodological issues related to this study's findings, were discussed.

scholarly journals ISSUES AND CHALLENGES FACED BY CHINESE TEACHERS IN TEACHING THE MALAY LANGUAGE AT SEKOLAH JENIS KEBANGSAAN CINA

2021 ◽  
Vol 4 (16) ◽  
pp. 01-15
Author(s):  
Mohd Saiful Othman ◽  
Nor Azwahanum Nor Shaid
Keyword(s):  
Language Learning ◽  
Native Speakers ◽  
Chinese Students ◽  
Self Esteem ◽  
The Self ◽  
National Language ◽  
Chinese Teachers ◽  
Quality Of Teaching ◽  
Compulsory Subject

This concept paper discusses the issues and challenges faced by Chinese teachers in teaching the Malay language at Sekolah Jenis Kebangsaan Cina (SJKC). In accordance with the functionality of the Malay language as the national language, the Malay language should not only be mastered by the Malays but for all races in Malaysia. Good command of the Malay language can foster the self-esteem of every citizen in this country. The Malay language is also a compulsory subject that should be studied by every student, including students at SJKC. Teaching the Malay Language by Chinese teachers in SJKC is not an easy job because Chinese students are not native speakers of the Malay language. It is much different from their native language, the Malay language is only used by Chinese students during lessons and they seldom use it in their daily life. Chinese students are lack interest in learning the Malay language because it seems that learning the Malay language is very difficult for them. Therefore, the Chinese students’ achievement in the Malay language is still not satisfactory. Thus, the main focus of this concept paper is to analyse the issues and challenges faced by Chinese teachers in teaching the Malay language. These challenges make it difficult for teachers in ensuring satisfactory achievement among pupils. Various methods should be taken to improve the quality of teaching the Malays language in SJKC and thus to produce Chinese students who are fluent in speaking the Malay language. Therefore, the Chinese teachers who teach the Malay language in SJKC have to bear this responsibility by taking various initiatives to enhance the achievement of Chinese students in Malay language learning. Through this concept paper, it is hoped to reveal the issue of teaching the Malay language by Chinese teachers in SJKC to various parties.

Self Assessment System, Sistem Informasi Perpajakan, Penerapan E-Filing dan Sanksi Perpajakan Terhadap Kepatuhan Wajib Pajak Dengan Kualitas Pelayanan Sebagai Variabel Intervening (Studi Empiris Pada KPP Pratama Karanganyar)

EXCELLENT ◽  
2018 ◽  
Vol 5 (1) ◽  
pp. 103-109
Author(s):  
Daryono Daryono
Keyword(s):  
Information System ◽  
Quality Of Service ◽  
Service Quality ◽  
T Test ◽  
Assessment System ◽  
The Self ◽  
Direct Influence ◽  
Self Assessment ◽  
Linearity Test

The purpose of this study is to examine the influence of Self Assessment System, Tax Information System, Application of E-Filing and Tax Sanctions Against Taxpayer Compliance With Quality of Service as Intervening Variable (Empirical Study On KPP Pratama Karanganyar). This study is a census study. The data used are primary data by taking samples of the entire population of 100 (one hundred) respondents. This study uses analysis tools such as validity test, reliability test, linearity test, path analysis, multiple linear regression analysis, t test, F test and coefficient of determination.Testing the validity and reliability is done by using the technique one shot methods to get the results of all items declared valid and reliable. From the results of linearity test shows that the correct model is linear model. The result of t test of the first equation shows that the Self Assessment System, Tax Information System, and Tax Sanction have positive and significant impact on the Quality of Service. While for E-filing Application variable has positive and insignificant effect on Service Quality. From the second t-test showed that the Self Assessment System and the Application of E-Filing have a positive and significant effect on Taxpayer Compliance. While for the variable Tax Information System, Tax Sanctions and Service Quality have positive and insignificant effect on Taxpayer Compliance. F test results show that together independent variables affect Taxpayer Compliance. The result of calculation of direct influence and indirect influence of self assessment system, tax information system, e-filing application and taxation sanction to taxpayer compliance indicate that direct influence of self assessment system, tax information system, e-filing application and tax sanction to compulsory compliance Tax is the most effective and dominant rather than indirect influence. This means that both the self assessment system, the taxation information system, the application of e-filing and tax sanctions will further improve taxpayer compliance indirectly through the quality of service .. Recommendations submitted to management is that Effect Self Assessment System, Tax Information System, Application E- Filing and Tax Sanctions on taxpayer compliance is most effective and dominant than through the intervening variable Quality of Stewardship. Keywords: Self Assessment System, Tax Information System, Implementation of E-Filing, Tax Sanctions, Service Quality, Taxpayer Compliance.

scholarly journals Healthcare employee's personality traits and service quality: Do team relationships matter?

2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
A Gur ◽  
D Weimann Saks ◽  
L Stavi
Keyword(s):  
College Students ◽  
Decision Making ◽  
Service Quality ◽  
Personality Traits ◽  
Peer Support ◽  
Healthcare Service ◽  
Healthcare Services ◽  
Team Members ◽  
Employee Relationships

Abstract Background Employee personality is an important factor that affects healthcare service delivery. It appears from the literature that customers perceive employees with personality traits of conscientiousness and agreeableness as more reliable and empathetic and therefore will rank higher service quality. Relationships between team members also affect the perception of service quality. The research examined whether healthcare employees' personality traits (conscientiousness and agreeableness) are related to their perception of service quality, mediated by the quality of team relationships (trust among team members, peer support, and participation in decision-making). Methods First, 35 nurses (Israeli college students completing their BA) were asked to rate 22 items based on the Big Five Personality Traits, that most influence employee relationships. The two prominent personality traits were conscientiousness and agreeableness. Next, 174 self-administered questionnaires were completed by nurses who are college students completing their BA (72% return rate). The questionnaire examined personality traits (conscientiousness and agreeableness), service quality, and employee relationships (trust among team members, peer support, and participation in decision-making). Results The mediation model was significant [F(4, 169)=35.03, p &lt; 0.001, R Square=0.45]. However, only trust among team members was found as a mediator between employee personality and perceptions of service quality. Conclusions Employee personality characterized by conscientiousness and agreeableness encourages trust-based employee relationship, which in turn positively affect the quality of service provided. Healthcare organizations should consider this in their human resources policies and procedures, in order to improve healthcare services. Key messages Employee's personality traits are relevant to healthcare service quality. Nurturing trust among healthcare employees may result in improved healthcare services.

scholarly journals The Review of Learner’s Autonomy towards Learning English as a Foreign Language among College Students in China

2021 ◽  
Vol 23 ◽  
pp. 103-113
Author(s):  
Hui Zhang
Keyword(s):  
College Students ◽  
Foreign Language ◽  
Language Learning ◽  
English Learners ◽  
Teaching And Learning ◽  
English Education ◽  
College English ◽  
Main Factors ◽  
Learning English

Learner’s autonomy has changed many aspects of society. At the same time Learner’s autonomy has become one of the most popular issues in education, especially in language learning. A large number of countries come to realize the importance of the learner’s autonomy in colleges and the significance of mastering the knowledge and basic skills of it in education. China is no exception. Since China has a considerable amount of English learners, more and more teachers, experts and organizations begin to pay attention to learner’s autonomy in the language teaching and learning process, which has been regarded as some kind of improvement and reform in the field of education. Therefore, research on learner’s autonomy towards learning English as a foreign language among college students in China is very important. This paper is divided into seven parts: the first part is the background of College English learner’s autonomy in China; the second part explains the main factors influencing the learner’s autonomy; the third part describes the different approaches to increase learner’s autonomy; the fourth part focuses on the current problems in learner’s autonomy; the fifth part is about solutions to solve the problems; the next part states the application of learner’s autonomy; the last part is the conclusion. All in all, this paper attempts to contribute to the growing understanding of learner’s autonomy, especially towards English teaching and learning among college students in China, which will be extremely beneficial for the improvement of quality of English education, and hopefully offer some references for the future researches in this area.

scholarly journals In-Between the Process and Outcome in Advising in Language Learning: Reflecting on my Very First Advising Session

Relay Journal ◽  
2018 ◽  
pp. 65-77
Author(s):  
Gamze Güven Yalçın
Keyword(s):  
Language Learning ◽  
Training Program ◽  
The Self ◽  
International Studies ◽  
Learning Center ◽  
Practice Session ◽  
Hands On ◽  
Process And Outcome

This paper contains the reflections of a novice advisor who had the opportunity to attend a thoroughly comprehensive four phase-training program, the first of which had the purpose of teaching the basics of advising (philosophy, strategies, knowledge, etc.) with hands-on practice. As for the practice, the trainees were assigned to have a practice session with a student near the end of the first phase at the Self-Access Learning Center (‘The SALC’) at Kanda University of International Studies (KUIS) in Japan, where the training itself took place.

Exploring Basic Psychological Needs in a Language Learning Center. Part 1: Conducting Student Interviews

Relay Journal ◽  
2018 ◽  
pp. 382-404
Author(s):  
Emma Asta ◽  
Jo Mynard
Keyword(s):  
Data Collection ◽  
Language Learning ◽  
Structured Interview ◽  
Psychological Needs ◽  
Basic Psychological Needs ◽  
The Self ◽  
International Studies ◽  
Learning Center ◽  
Research Project ◽  
Supportive Environment

In this paper, the authors outline the initial stages of a research project designed to investigate the extent to which the Self-Access Learning Center (The SALC) at Kanda University of International Studies (KUIS) provides an autonomy-supportive environment conducive for effective language development. After giving a brief account of the context, the literature, and previous research, the authors discuss the aims of the project, provide a description of the research methods for the first portion of the research, and share some preliminary results. One of the unique features of this stage of the research project was that it involved a large number of co-researchers all of whom were active participants in the SALC at the time of the data collection. This paper gives details of the process of creating structured interview questions which were used to conduct over 100 interviews with regular SALC users. Limitations and next steps in the project are also provided.

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