scholarly journals ANALISIS SOLVABILITAS PERBANKAN SYARIAH DI INDONESIA PERIODE 2001 – 2004

IQTISHODUNA ◽  
2011 ◽  
Vol 2 (2) ◽  
Author(s):  
Indah Yuliana, SE., MM.,
Keyword(s):  
Banking Sector ◽  
Banking Industry ◽  
Ratio Analysis ◽  
Descriptive Research ◽  
Religious Rituals ◽  
Bank Management ◽  
Analysis Technique ◽  
Accounting Report ◽  
Conventional Banks

The birth of ‘Syariah Bank’ in Indonesia is really hoped by the Indonesians (especially the Moslems) who think that the interest of the bank       is forbidden in Islam. However actually sharing principle in the accounting institution has been known well both in Islamic and non-Islamic countries. ‘Syariah Bank’ is not related with religious rituals (Islam) but it is about a sharing concept in business between the owner of the capital and the capital manager. Bank management with syariah principle can be accessed and managed by all societies and not only by the Moslems. However, it is not debatable that nowadays in Indonesia ‘Syariah Bank’ is developing within the Islamic societies. From this aspect, the opportunity to develop ‘Syariah Bank’ in Indonesia is big enough, as Indonesia is a country having the biggest Moslem followers. ‘Syariah bank’ as an accounting intermediary institution is hoped to be able to give a better performance than the conventional banks. The goodness and the badness of the ‘Syariah Bank’ can be known from its performance reflected from the accounting report. But the accounting report   on the Syariah Banking sector is to provide an information related to the accounting position, performance and also accounting position, and bank activities that will be useful for the decision making.This research aims to describe the solvability ability of Syariah Bank in Indonesia based on the banking ratio analysis technique. This is a descriptive research and the population of this research is the Syariah Bank that has been doing IPO in BEJ.  The result of the research shows:First, CAR ability from 2001 to 2004 its value is above the determined standard from BI. the CAR that is far above the standard shows that the bank has not used the capital maximally. This can be caused by the bank’s doubt to distribute its capital to the risk ‘assets (aktiva)’. Second, debt to equity from 2001 to 2004 gets increased. It shows that the number of debt year by year gets increased. Third, long term debt to equity from 2001 to 2003 whose values at the syariah banking industry is the smallest   is ‘Syariah Mandiri Bank’. While, in 2004 it is ‘Indonesian Muamalat Bank’. It means ‘Syariah Mandiri Bank’ and ‘Indonesian Muamalat Bank’ are the banks which its long term debt composition is under the industrial average, so that the smaller the long term debt to equity ration, the smaller the bank ‘assets (aktiva)’ financed by the long term debt.

Gamification in banking: a review, synthesis and setting research agenda

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shilpa Chauhan ◽  
Asif Akhtar ◽  
Ashish Gupta
Keyword(s):  
Research Agenda ◽  
Banking Sector ◽  
Banking Industry ◽  
Psychological Theory ◽  
Future Research ◽  
Content Type ◽  
Bank Management ◽  
Customer Behaviour ◽  
The Future ◽  
The Impact

Purpose The objective of this paper is to explore and extend the existing literature on the use of gamification in banking. Design/methodology/approach Gamification is a new concept, further its application in banking is in a nascent stage both from the perspective of research and application. To systematise the limited literature and to draw the future research prospects, studies are presented based on theories, characteristics, context and methodologies framework. Findings The synthesis of the literature on gamification opened to a spectrum of areas to determine the future of gamification in the banking industry. The study emphasises the use of social and psychological theory building in the banking industry. Further, the research on game elements is an underexplored area in the banking domain, while they have well exploited in other contexts. Banking context needs more literature evidence, empirically tested and validated research methods to understand the personality traits and customer behaviour arising from the use of gamification. Practical implications For bank management, this study lays the impact of gamification in this era of digital banking. With the right mix of hedonic and utilitarian elements, bank management shall be able to boost financial literacy, improve saving habits, simplify banking products and strengthen knowledge updates among bank employees. Understanding the key elements and present status of research on gamification and their impact on customer behaviour development is crucial for the bank in building strategic advantage. Originality/value This study on gamification applied explicitly to the banking sector. With no clear application of the elements and mechanics of technology used in gamification, this study presents past literature in a systematised manner and draws the future research agenda of gamification in banking services.

scholarly journals Efficiency Analysis of Firm Financial Performance: Case Study of PT. Unilever Indonesia

2020 ◽  
Vol 4 (1) ◽  
pp. 379
Author(s):  
Sumarti Sumarti
Keyword(s):  
Special Treatment ◽  
Ratio Analysis ◽  
Company Performance ◽  
Financial Ratio ◽  
Firm Financial Performance ◽  
Descriptive Research ◽  
Financial Ratio Analysis ◽  
Analysis Technique ◽  
Profitability Ratios

The purpose of this study is to analyze the profitability ratios and companyliquidity ratios to assess the efficiency of company performance. This research isincluded in descriptive research, which is research that seeks to describe aphenomenon, event, event that is happening now. The reason this type of researchis used is because the researcher tries to describe the events and events that arethe center of attention without giving special treatment to those events. The studywas conducted at PT. Unilever Indonesia, is the largest manufacturing companyin Indonesia. The data analysis technique used in this study is quantitativedescriptive using financial ratio analysis. The results show financial performanceseen from the profitability ratio, overall the average is said to be efficient becauseof its magnitude above the industry average as a benchmark. Financialperformance can be seen from the liquidity ratio, overall the average ratio is saidto be liquid because the average is above the industry average as a benchmark.

scholarly journals A Study on Customer Delight in Banking

2021 ◽  
Vol 11 (2) ◽  
pp. 1447-1465
Author(s):  
David Winster Praveenraj D
Keyword(s):  
Customer Satisfaction ◽  
Private Sector ◽  
Banking Sector ◽  
Technological Advancement ◽  
Public And Private ◽  
Descriptive Research ◽  
Level Of Satisfaction ◽  
Customer Delight ◽  
Public And Private Sector

The banking industry like other industries have its own competition, uncertainties, new technological advancement and changing market conditions. Customer Satisfaction is one of the key area’s banks have to focus if it wants to be attained long-term success. In this study we have examined the level of satisfaction of the customers towards the services rendered by public and private sector banks. The main aim of the study is to evaluate the determinants of Customer Satisfaction in Banking Sector. For this a descriptive research was carried out to analyse the data collected from 105 customers of both public and private sector banks. The inferences from the results depict the factors that are crucial for enhancing customer satisfaction. Based on the inference’s suggestions are given to help banks improve their service quality.

scholarly journals Analisis Faktor – Faktor yang Mempengaruhi Risiko Likuiditas

2021 ◽  
Vol 4 (1) ◽  
pp. 330-339
Author(s):  
Dahrul Siregar
Keyword(s):  
Significant Relationship ◽  
Financial Services ◽  
Liquidity Risk ◽  
Secondary Data ◽  
Analysis Model ◽  
Correction Model ◽  
Descriptive Research ◽  
Short And Long Term ◽  
Conventional Banks

Liquidity risk is the ability of a bank to fulfill a predetermined obligation at maturity. Measurement of liquidity risk can be seen in the short and long term through: DER, FDR, Inflation, NPF. The data used are secondary data based on observations of the liquidity risk of Islamic banks and conventional banks from 2007 to 2016. Data collection is also obtained from the Sharia Banking Statistics Report published by the Financial Services Authority and Bank Indonesia. Descriptive research methods and data analysis techniques using multiple regression analysis model) with the ECM (Error Correction Model) approach. Overall, both the short and long term DER variables on Liquidity Risk show a significant relationship, as well as the FDR variable on Liquidity Risk shows a significant relationship, the inflation variable on liquidity risk shows a significant relationship, the NPF variable on liquidity risk in the short term it shows no significant relationship, on the other hand, the NPF variable on liquidity risk in the long term shows a significant relationship

scholarly journals Financial Stability of Banks and Its Monitoring in Ukraine

2020 ◽  
pp. 69-77
Author(s):  
Svitlana Yehorycheva ◽  
Oksana Vovchenko
Keyword(s):  
Financial Stability ◽  
Business Processes ◽  
Banking Sector ◽  
Capital Adequacy ◽  
Bank Management ◽  
The World Bank ◽  
Banking Institutions ◽  
National Bank

The concept of financial stability of banks as a complex and multifaceted category, the content of which is constantly enriched, has been developed. Approaches to determining the financial stability and financial stability of banks, in particular, are considered. It is noted that modern operational, functional, institutional, technological features of banks cannot but affect the content of their financial stability and update the mechanisms for its ensuring. Emphasis is placed on the need for early adaptation of banking institutions to objective transformations of the economic environment through the integration of risk-oriented approach and the use of advanced methods of bank management in all its business processes. The level of financial stability of banks in Ukraine is monitored, for which the main volume indicators of their activity and the Bank Z-score indicator calculated by the World Bank are analyzed. The analysis of indicators of banks’ penetration into the economy shows that the development of the banking sector lags behind the needs of the real sector, so its financial stability is relative, although there are trends to strengthen it. The constant increase in the capital base of Ukrainian banks and their compliance with capital adequacy ratios is particularly positive. However, the quality of banks’ loan portfolios is unsatisfactory, which poses a threat to their financial stability, even given the large amounts of formed provisions for loan impairment. The dynamics of financial stability indicators calculated by the National Bank of Ukraine confirms the existence of prerequisites for its long-term provision, despite the difficult environmental conditions. The directions of monitoring of financial stability offered in the article allow diagnosing its deterioration in time to prevent critical consequences for the national economy.

scholarly journals SOCIO-DEMOGRAPHIC VARIABLES FORMING A PERCEPTION OF CORPORATE IMAGE BRAND IN THE CROATIAN BANKING INDUSTRY

2020 ◽  
Vol 3 (2) ◽  
pp. 96-111
Author(s):  
Valentina Pirić ◽  
Maja Martinović ◽  
Mirna Koričan Lajtman
Keyword(s):  
Banking Sector ◽  
Banking Industry ◽  
Demographic Variables ◽  
Corporate Image ◽  
Sustainable Competitive Advantage ◽  
Social Variables ◽  
Migration Rates ◽  
Business Profitability

The banking industry is currently at the forefront of the development of technolo¬gy-based service delivery, and the survival of banks depends on their ability to deal with the environmental challenges. Due to these challenges, many banks are faced with an identity crisis and increased customer migration rates that negatively affect the levels of business profitability. Croatian market ads additionally challenge almost 30 banks currently operating with customers that are extremely price sensitive. Research shows that in the banking sector, a favorable image is considered a critical aspect of a company’s ability to maintain its market position, as the image has been related to core attributes of organizational success. This paper studies the dimensions of corporate image, focusing on the corporate image concept in the Croatian banking industry as perceived by consumers and its possible impact on their choice of banks. The purpose of this study is to give an insight and provide a deeper understanding of how the banks, by developing a strong and consistent corporate image using corporate communication activities, ensure a long-term source of sustainable competitive advantage and influence on customers’ end choice. A study was carried out in Croatia during 2019 using 250 respondents-consumers who used different types of banking services in different banks. Series of ANOVA analysis shows how the perception of the corporate image of the bank and its influence on the customer’s choice of the bank, bank loyalty and the quality of the bank services varies depending on some demographic and social variables. Results pose implications for bank communications and service positioning within customer segments. This research raises ideas for future studies as well.

scholarly journals Pengaruh Rasio Profitabilitas, Leverage dan Kebijakan Dividen Terhadap Nilai Perusahaan Studi Pada Sektor Perbankan Di Bursa Efek Indonesia

2021 ◽  
Vol 3 (1) ◽  
pp. 27-38
Author(s):  
Ida Ayu Dinda Priyanka Maharani
Keyword(s):  
Firm Value ◽  
Dividend Policy ◽  
Banking Sector ◽  
Stock Exchange ◽  
Dividend Policies ◽  
Analysis Technique ◽  
Negative Effect ◽  
Dividend Irrelevance ◽  
Profitability Ratios

This study discusses the relationship between profitability ratios, leverage and dividend policy on firm value in the banking sector on the Indonesia Stock Exchange. The banking sector was chosen because the banking sector is one of the fastest growing sectors and has promising long-term business prospects. The high value of the company will affect the level of prosperity of shareholders. Several factors affect firm value, namely profitability, leverage, and dividend policy, which are factors that can be controlled by the company. This study uses Dividend Irrelevance Theory and Bird in The Hand Theory as the main theory in explaining the importance of profitability ratios, leverage ratios and dividend policies in increasing firm value. The analysis technique uses the Path Analysis estimation technique. The results of the study found that leverage has a negative and significant effect on firm value and leverage has a negative effect on dividend policy.

scholarly journals Tindak Pidana Pembobolan Dana Nasabah dapat Mengurangi Kepercayaan Masyarakat terhadap Industri Perbankan

2020 ◽  
Vol 12 (2) ◽  
pp. 282
Author(s):  
Muhammad Zen Abdullah
Keyword(s):  
Banking Sector ◽  
Banking Industry ◽  
Balance Sheet ◽  
Fund Raising ◽  
Food Storage ◽  
Legal Research ◽  
Bank Management ◽  
Bank Managers ◽  
Banking Ethics ◽  
Relevant Rule

The development of the banking industry by entering the current era of globalization and liberalization of financial markets, has resulted in increased competition among banks, especially in fund raising. Therefore, bank management is required to have the skills to manage the bank's wealth, debt and capital reflected in the bank's balance sheet well. A more fundamental of the expertise and skills in managing the bank, it is necessary to be careful and followed by the good faith of the bank management, ranging from the board of commissioners, directors and employees of the bank. This means that bank managers should be the party that always adheres to the high code of banking ethics and complies with all applicable laws and regulations in the banking sector. But in practice, it is not always possible to run well if it is not covered by the possibility of food-storage that leads to fraud by breaking customer funds conducted internally by the bank itself. Of these problems raises fundamental questions, namely (1) What causes the criminal breach of customer funds in the banking industry, and (2) How to resolve the criminal breach of customer funds in the banking industry. To answer both questions, legal research methods are used. Normative juridical approach (legal research), namely research on positive laws by evaluating the relevant rule of law. This approach identifies and codified the law as the norm, rules, regulations related to the criminal breach of customer funds in the banking industry.

Customer satisfaction and loyalty in the United Arab Emirates banking industry

2015 ◽  
Vol 33 (3) ◽  
pp. 351-375 ◽  
Author(s):  
Hameedah Sayani
Keyword(s):  
United Arab Emirates ◽  
Banking Sector ◽  
Banking System ◽  
Related Factors ◽  
Content Type ◽  
Managerial Implications ◽  
Conventional Banks ◽  
Customer Satisfaction And Loyalty

Purpose – The purpose of this paper is to identify the determinants of consumer loyalty in Islamic and conventional banks in the United Arab Emirates (UAE). The study has relevance and importance in a country with a dual banking system. Since the products and services offered by the banks are largely homogenous, customer loyalty is mostly associated with the quality of certain tangible and intangible dimensions of service. It is important for the banks to understand the factors that lead to higher satisfaction and subsequent loyalty among consumers in the context of the UAE. Design/methodology/approach – More than 300 respondents were surveyed to understand the factors that lead to continuing a relationship with Islamic and conventional banks. The data were analyzed using ANOVA and stepwise regression. Findings – The findings of the study indicate that Islamic banks’ customers are satisfied with the Shariah Advisory Board, convenience-related factors such as number of branches, and efficiency-related factors like handling issues on the phone. However, an inverse relationship is found between advice by the personnel and length of association with the bank. On the other hand, the importance of reputation and efficient handling of issues on the phone is highlighted with respect to conventional banks. Research limitations/implications – The study focusses only on consumers that bank either with Islamic or conventional banks and excludes those who deal with both Islamic and conventional banks simultaneously. Practical implications – The research has several managerial implications, as the findings of the study not only highlight the factors that banking consumers value the most in the UAE banking sector, but also provide insight into the factors which need immediate attention. These decisions have strategic and resource-related implications for banks. This knowledge will allow banks to align services with their long-term objectives and invest into resources and capabilities that will provide them competitive advantage. Originality/value – The study allows identification of factors that are valued the most by banking consumers in a culturally and religiously diverse country with a dual banking system.

scholarly journals Customer Perception on Bank Service Quality: A Comparative Study between Conventional Commercial Banks and Islamic Commercial Banks in Bangladesh

2016 ◽  
Vol 5 (2) ◽  
pp. 109-124
Author(s):  
Sonia Rezina ◽  
Nur Ahmad ◽  
Farhana Mitu ◽  
Mohitul Ameen Ahmed Mustafi
Keyword(s):  
Service Quality ◽  
Cyber Security ◽  
Commercial Banks ◽  
Banking Sector ◽  
Banking Industry ◽  
Islamic Banks ◽  
Deep Insight ◽  
Policy Makers ◽  
Customer Perception ◽  
Conventional Banks

Customer perception refers to the process by which a customer selects, organizes, and interprets information inputs to create a meaningful picture of the service quality within an organization. In the fast growing banking industry like Bangladesh, every bank is looking forward towards faster growth through providing better service quality than others. However, there are certain challenges started rising in front of the booming banking sector which are needed to be addressed immediately; such as, managing compliance, mitigating fraud/ cyber security, managing hiring decisions etc. It is obvious that, those who will efficiently handle these challenges will certainly lead the market and gain higher customer contentment. The main purpose of this study is to compare the customer perception towards the service Quality offered by Conventional Commercial Banks and Islamic Shariah-based Commercial Banks in Bangladesh through using SERVQUAL instrument. 204 respondents have been randomly selected for the study among them 162 is from Conventional banks and 42 are from Islamic banks. The findings of the research should help the policy makers and regulators in banking industry to have a deep insight towards the different perception of customers and assist in taking effective measures to achieve organizational goal through improving their service Quality.

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