Influence of TQM on increasing sustainable competitive advantage with transformational leadership as a mediation variable

The objective of this study was to determine and analyze the impact of TQM, Transformational Leadership (TL), and Executive Ability (EA) on improving sustainable competitive advantage (SCA) in MSMEs in Banten Province based on local leading potential. The method of distributing questionnaires is used in this study to collect primary data. This study's population consisted of all owners and managers of MSMEs in Banten Province. In contrast, the sample in this study is formed of the owners and managers of MSMEs of Local Leading Potential in Banten Province. Purposive sampling was being used in the study, as well as Warp PLS V. 7.0 and SPSS Version 25 test equipment. The findings of this study were as follows: (1) TQM had a significant positive effect on TL and SCA, but not on EA. (2) TL has a statistically significant positive effect on SCA and EA. (3) EA has a statistically significant positive effect on SCA. (4) TL mediates the effect of TQM on SCA and TQM on EA, and (5) EA does not mediate the effect of TQM on SCA. VAF (Variance Accounted For) has been used to calculate mediation effects.

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The Impact of Dynamic Capabilities on Sustainable Competitive Advantage in the Pharmaceutical Sector in Egypt

Business and Management Research ◽

10.5430/bmr.v6n2p1 ◽

2017 ◽

Vol 6 (2) ◽

pp. 1

Author(s):

Albert Naiem Naguib ◽

Eahab Elsaid ◽

Abdel Moneim Elsaid

Keyword(s):

Competitive Advantage ◽

Dynamic Capabilities ◽

Secondary Data ◽

Primary Data ◽

Sustainable Competitive Advantage ◽

Firm Characteristics ◽

Pharmaceutical Sector ◽

Chi Square ◽

Pharmaceutical Firms ◽

The Impact

This study examines the relationship between dynamic capabilities (experience, routine, skills, firm characteristics, knowledge and technology) and competitive advantage sustainability in the Egyptian pharmaceutical sector. The data was collected using primary and secondary data sources. Primary data was collected from questionnaires distributed to 160 top managers in 20 pharmaceutical firms. The secondary data about pharmaceutical firms like rankings, revenues and market share was collected from external sources such as Intercontinental Marketing Service (IMS). The questionnaires examine six independent variables based on a five-scale Likert scale. The methodology used in the study is non-probability sampling (judgmental sampling), Cronbach’s alpha reliability coefficient and Chi-square tests. The results support the notion that there is a significant relationship between four of the six dynamic capabilities (experience, skills, firm characteristics and knowledge) and the competitive advantage sustainability for pharmaceutical firms in Egypt. Designing the questionnaire and formulating the questions to target the required field was challenging, given that the topic is dynamic and the business scene in Egypt has witnessed drastic political changes since January 2011. The study should assist pharmaceutical companies in Egypt in directing their investments properly and in determining the weaknesses in their dynamic capabilities that need to be addressed.

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CREATING SUSTAINABLE COMPETITIVE ADVANTAGE IN BANKING THROUGH TECHNOLOGY, CUSTOMER RELATIONSHIP MANAGEMENT AND INTERNAL MARKERTING

European Journal of Technology ◽

10.47672/ejt.138 ◽

2017 ◽

Vol 1 (1) ◽

pp. 74

Author(s):

Lilian Achieng Onyango ◽

Dr. Paul Katuse

Keyword(s):

Information Technology ◽

Data Analysis ◽

Competitive Advantage ◽

Customer Relationship Management ◽

Relationship Management ◽

Descriptive Statistics ◽

Customer Relationship ◽

Sustainable Competitive Advantage ◽

Significant Positive Effect ◽

Positive Effect

Purpose: The purpose of the study was to establish the need of creating sustainable competitive advantage in banking through technology, customer relationship management and internal marketing.Methodology: The research was carried out through an explanatory research. The target population of the study was 3,193 employees of the Co-op Bank. A sample of 68 employees spread across the bank was selected. The researcher used descriptive and inferential statistics in this study. The study used primary data. The study used a questionnaire as the preferred data collection tool. This study used the quantitative method of data analysis which included inferential and descriptive statistics. Descriptive statistics included frequencies and measures of tendency mainly means and frequencies. Inferential statistics included correlation analysis. The tool for data analysis was Statistical Package for Social Sciences (SPSS) version 17 program. The results were presented using tables and pie charts to give a clear picture of the research findings.Results: The findings indicated that information technology has significant positive effect on competitive advantage. The findings also showed that customer relationship management (CRM) has a significant positive effect on competitive advantage of banks. The findings further implied that internal marketing has a significant effect on competitive advantage. Further the findings implied that information technology has significant positive effect on competitive advantage.Unique contribution to theory, practice and policy: Following study results, it was recommended that investment in Information technology be emphasized in the banks as it has an effect on the overall achievement of competitive advantage. The study also recommended that banks should emphasize customer relationship by investing in a customer relationship management system. It was further recommended that employees are central to an effective CRM and as such firms must manage its relationships with their employees if they have any hope of fully serving customer needs and that this is especially important in firms where employees are the eyes of customers.

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Pengaruh Penerapan E-filing terhadap Kepatuhan Pelaporan Wajib Pajak dengan Media Sosial sebagai Variabel Moderasi

Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi ◽

10.24905/permana.v12i2.102 ◽

2020 ◽

Vol 12 (2) ◽

pp. 121-136

Author(s):

Celintara Anindya Ayu Wardhani ◽

Sarah Kristina ◽

Priyo Hari Adi

Keyword(s):

Social Media ◽

Sampling Method ◽

Primary Data ◽

Online Media ◽

Significant Positive Effect ◽

Purposive Sampling ◽

Use Of Social Media ◽

Positive Effect

This study aims to analyze the effect of applying e-filing to taxpayer reporting compliance with the use of social media as a moderating variable. The data used are primary data in the form of questionnaires taken directly through filling out questionnaires distributed via online media using Google Form. The sampling method in this study uses a purposive sampling method with taxpayer criteria using social media. The results showed that the application of e-filing had a significant positive effect on compliance with taxpayer reporting while the use of social media was not able to moderate the effect of e-filing on taxpayer reporting compliance.

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Persepsi Dan Minat Masyarkat Terhadap Asuransi Syariah Di Kabupaten Tangerang

JESI (Jurnal Ekonomi Syariah Indonesia) ◽

10.21927/jesi.2019.9(2).86-93 ◽

2020 ◽

Vol 9 (2) ◽

pp. 86

Author(s):

Sabik Khumaini ◽

Muh Turizal Husein

Keyword(s):

Descriptive Analysis ◽

Linear Regression Analysis ◽

Sampling Technique ◽

Primary Data ◽

Significant Positive Effect ◽

Purposive Sampling ◽

Community Interest ◽

Level Of Significance ◽

Islamic Insurance ◽

Positive Effect

AbstractIslamic insurance is an effort to protect each other and help among a number of people through investments in the form of assets or tabarru 'which provide a pattern of taking to face certain risks or dangers through a contract that is in accordance with sharia. This study aims to determine and analyze people's perceptions and interests in Islamic insurance in Tangerang Region.The sampling technique uses purposive sampling method. The data used are primary data obtained based on respondents' answers to the questionnaire given. This study uses multiple linear regression analysis methods with the classic assumption test, descriptive analysis, t test (partial), F test (simultaneously), and coefficient test.The results showed that partially the perception and interest variables of the community had a significant positive effect on islamic insurance. Furthermore, simultaneously the perception variable, and community interest have a significant positive effect on islamic insurance in Tangerang Region with a level of significance of less than 5%.Keywords: insurance, Islamic, perception, interestAbstrakAsuransi syariah adalah usaha untuk saling melindungi dan tolong menolong diantara sejumlah orang yang melalui investasi dalam bentuk aset atau tabarru’ yang memberikan pola pengambilan untuk menghadapi risiko atau bahaya tertentu melalui akad yang sesuai dengan syariah. Penelitian ini bertujuan untuk mengetahui dan menganalisis persepsi dan minat masyarakat terhadap asuransi syariah di Kabupaten Tangerang.Teknik pengambilan sampel menggunakan metode purposive sampling. Data yang digunakan adalah data primer yang diperoleh berdasarkan jawaban responden terhadap kuesioner yang diberikan. Penelitian ini menggunakan metode analisis regresi linier berganda dengan uji asumsi klasik, analisis deskriptif, uji t (secara parsial), uji F (secara simultan), dan uji koefisien. Hasil penelitian menunjukkan bahwa secara parsial variabel persepsi dan minat masyarakat berpengaruh positif signifikan terhadap asuransi syariah. Selanjutnya, secara simultan variabel persepsi, dan minat masyarakat berpengaruh positif signifikan terhadap asuransi syariah di Kabupaten Tangerang dengan level of significance kurang dari 5%.Kata kunci: Asuransi, Syariah, Persepsi, Minat

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ANALISIS SUMBER DAYA INTERNAL GUNA MEMBANGUN STRATEGI PEMASARAN UNTUK MENINGKATKAN MINAT BELI

JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi) ◽

10.34203/jimfe.v7i2.3556 ◽

2021 ◽

Vol 7 (2) ◽

pp. 171-188

Author(s):

Rizka Adinda ◽

Cecep Safa'atul Barkah ◽

Tetty Herawaty ◽

Lina Auliana

Keyword(s):

Competitive Advantage ◽

Marketing Strategy ◽

Sampling Technique ◽

Primary Data ◽

Sustainable Competitive Advantage ◽

Purposive Sampling ◽

Internal Resources ◽

Event Marketing ◽

The Right ◽

Depth Interviews

ABSTRAKTujuan penelitian ini adalah untuk menganalisis faktor yang mempengaruhi minat beli konsumen Brekele Chips dan mengusulkan strategi pemasaran yang tepat untuk dapat Brekele Chips terapkan guna meningkatkan minat beli konsumennya. Penelitian ini menggunakan metode kuantitatif dan kualitatif deskriptif. Sampel pada penelitian ini berjumlah 123 penduduk Jawa Barat pada kelompok usia remaja yang diperoleh melalui teknik purposive sampling. Jenis data yang digunakan yaitu data primer yang diperoleh dari wawancara mendalam dengan Brekele Chips dan penyebaran kuesioner ke sampel penelitian. Metode analisis data menggunakan analisis internal based resources, analisis valuable, rare, costly to imitate, dan non-substitutable, analisis sustainable competitive advantage, dan analisis strengths, weakness, opportunities, dan threats. Berdasarkan analisis sumber daya internal yang dimiliki, hasil menunjukkan bahwa Brekele Chips dapat menerapkan suatu strategi pemasaran untuk meningkatkan minat beli konsumennya melalui pengadaan event marketing creative challenge. ABSTRACTThe purpose of this study is to analyze the factors that influence the buying interest of Brekele Chips consumers and propose the right marketing strategy to be able to apply Brekele Chips to increase consumer buying interest. This research uses descriptive quantitative and qualitative methods. The sample in this study amounted to 123 residents of West Java in the adolescent age group obtained through purposive sampling technique. The type of data used is primary data obtained from in-depth interviews with Brekele Chips and distributing questionnaires to the research sample. The data analysis method uses internal based resources analysis, valuable, rare, costly to imitate, and non-substitutable analysis, analysis of sustainable competitive advantage, and analysis of strengths, weaknesses, opportunities, and threats. Based on the analysis of its internal resources, the results show that Brekele Chips can implement a marketing strategy to increase consumer buying interest through the provision of creative challenge marketing events.

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Sustainable Management Activities: A Study on the Relations between Technology Commercialization Capabilities, Sustainable Competitive Advantage, and Business Performance

Sustainability ◽

10.3390/su12197913 ◽

2020 ◽

Vol 12 (19) ◽

pp. 7913

Author(s):

Joon-ho Kim ◽

Bong-ihn Seok ◽

Hyun-ju Choi ◽

Seung-hye Jung ◽

Jong-pil Yu

Keyword(s):

Quality Management ◽

Competitive Advantage ◽

Sustainable Management ◽

Structural Equation ◽

Business Performance ◽

Competitive Intelligence ◽

Technology Commercialization ◽

Sustainable Competitive Advantage ◽

Significant Positive Effect ◽

Positive Effect

This study investigates the effects of sustainable management activities (knowledge management activities, quality management activities, and competitive intelligence activities) on technology commercialization capabilities, sustainable competitive advantage, and business performance. In addition, it examines the effects of technology commercialization capabilities on sustainable competitive advantage and business performance as well as the effects of sustainable competitive advantage on business performance. We surveyed 409 global firms for 30 days from 1 October 2018 to 30 October 2018 and performed a structural equation model analysis on the data collected. We limited the scope of the survey to employees working at the level of team leader or above in the R&D department. The results showed that quality management activities and competitive intelligence activities have a statistically significant positive effect on technology commercialization capabilities and quality management activities, competitive intelligence activities, and technology commercialization capabilities have a statistically significant positive effect on sustainable competitive advantage. Additionally, sustainable competitive advantage has a statistically significant positive effect on business performance.

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Pengaruh Kepemimpinan Transformasional dan Motivasi Kerja Terhadap Kinerja Pegawai

10.31227/osf.io/fbgnv ◽

2019 ◽

Author(s):

Ipda Gusmartia Nur ◽

Herman Sjahruddin

Keyword(s):

Transformational Leadership ◽

Work Motivation ◽

Employee Performance ◽

Hypothesis Test ◽

Primary Data ◽

Significant Positive Effect ◽

The Third ◽

Motivation Effect ◽

Positive Effect ◽

Test Result

This study to be explore Transformational Leadership and Work Motivation effect on the Employees Performance of STPP Gowa. Data collection using primary data with Questionnaire Technique whose population was obtained from all STPP Gowa employees by using the Slovin formula, amounting to 81 employees. The results of the study indicate that the first hypothesis is accepted because it shows the results of the hypothesis test that there is a significant positive effect. Means Transformational Leadership contributes significantly to employee performance. The second hypothesis is accepted because it shows a significant positive hypothesis test result. Means Motivation contributes significantly to employee performance. The third hypothesis is accepted because Transformational Leadership is the dominant variable. Means Transformational Leadership has greater contribution than work motivation on employee performance

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Pengaruh Kepemimpinan Transformasional dan Motivasi Kerja Terhadap Kinerja Pegawai

10.31227/osf.io/vpkj8 ◽

2019 ◽

Author(s):

Ipda Gusmartia Nur ◽

Herman Sjahruddin

Keyword(s):

Transformational Leadership ◽

Work Motivation ◽

Employee Performance ◽

Hypothesis Test ◽

Primary Data ◽

Significant Positive Effect ◽

The Third ◽

Motivation Effect ◽

Positive Effect ◽

Test Result

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Kredit Bermasalah sebagai Pemoderasi Pengaruh Tingkat Penyaluran Kredit terhadap Profitabilitas

JMK (Jurnal Manajemen dan Kewirausahaan) ◽

10.32503/jmk.v5i1.749 ◽

2020 ◽

Vol 5 (1) ◽

pp. 52

Author(s):

Sukirno Sukirno

Keyword(s):

Research Method ◽

Quantitative Research ◽

Stock Exchange ◽

Survey Methods ◽

Analytical Tool ◽

Significant Positive Effect ◽

Purposive Sampling ◽

The Relationship ◽

Positive Effect

Abstract This study aims to empirically challenge the moderation of Non-Performing Loans to the effect of Credit Distribution Rates on Profitability. The population of 81 bank companies listed on the Indonesia Stock Exchange in the period 2014-2018 and which met the criteria of the research sample (purposive sampling) were 22 companies. The research method uses survey methods with quantitative research approaches, the analytical tool used is moderation regression. This study concludes that the level of credit distribution has a significant positive effect on profitability and the existence of the problem loan variable is proven to be a moderating variable that weakens the relationship between the level of credit distribution and profitability.

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Pengaruh Program E-Samsat terhadap Kepatuhan Wajib Pajak Kendaraan Bermotor Dengan Kepuasan Kualitas Pelayanan Sebagai Variabel Intervening (Studi Kasus Samsat Daerah Istimewa Yogyakarta)

Akmenika: Jurnal Akuntansi dan Manajemen ◽

10.31316/akmenika.v15i2.999 ◽

2020 ◽

Vol 15 (2) ◽

Author(s):

Dewi Kusuma Wardani

Keyword(s):

Data Analysis ◽

Service Quality ◽

Path Analysis ◽

Sampling Method ◽

Motor Vehicle ◽

Primary Data ◽

Significant Positive Effect ◽

Analysis Techniques ◽

Positive Effect ◽

Special Region

The purpose of this research is to know, the influence of e-samsat program to the satisfaction of service quality, the influence of the satisfaction of service quality to the compliance of motor vehicle taxpayer, the influence of e-samsat program to the compliance of the motor vehicle taxpayers, and to know the effect of e-samsat program on compulsory compliance motor vehicle tax through satisfaction of service quality as intervening variable in Special Region of Yogyakarta. We use primary data. The sample of research is 75 taxpayers but the sample that can be processed only 74.The sampling method used is purposive sampling. Data analysis techniques used path analysis, t test, F test, and R2 test. Based on result of research by using path analysis that, e-samsat program have a significant positive effect to service quality satisfaction, service quality satisfaction has a significant positive effect to vehicle taxpayer compliance, e-samsat program has a significant positive effect on vehicle taxpayer compliance and program e-samsat has a significant positive effect on the compliance of motor vehicle taxpayers through the satisfaction of service quality.Keywords: e-samsat program, service quality satisfaction, and taxpayer compliance

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