scholarly journals IMPLEMENTASI MANAJEMEN MUTU TERPADU DALAM MENINGKATKAN MUTU PENDIDIKAN

2009 ◽  
Vol 20 (XI) ◽  
pp. 59-74
Author(s):  
R. Sri Martini Meilanie ◽  
Nana Aminah

The main objective of this research was to describe objectively the implementation of Total Quality Management (TQM) to improve education quality. To meet the objective a case study was conducted in AlMuslimin Primary School , Tambun, Bekasi. in 200xxx. employng descriptive method. Data were collected by using interview and observation tecniqes and analyzed descriptively to answer the research questions. The research was focused to answer three research question. Beside being able to give clear and objective description of TQM implementation in AlMuslimin Primary School as the research findings, the research found that TQM could improve the eduaction quality in the school under identified certain conditions. To optimoza the quality education by using TQM, the research provided a number of recommendations.

2021 ◽  
pp. 205789112110405
Author(s):  
Ikhsan Darmawan

Although the number of countries that have adopted e-voting has decreased lately, the number of academic publications on e-voting adoption has increased in the last two years. To date, there is no coherent narrative in the existing literature that explains the progress of the research on e-voting adoption. This article aims to answer the following research question: “How has research on the topic of e-voting adoption progressed over the last 15 years?” The article provides a semi-systematic review of 78 studies that were conducted from 2005 to 2020. In this article, I argue that although the studies on e-voting adoption are dominated by a single case study, by research in the United States, and by the positivist paradigm, scholars have employed the term “e-voting adoption” diversely and the research on e-voting adoption has evolved to address more specific research questions. Recommendations for the future agenda of research on e-voting adoption are also discussed.


2017 ◽  
Vol 8 (2) ◽  
pp. 70-93
Author(s):  
Kallol Das ◽  
Karman Khanna ◽  
Surankita Ganguly

There is increasing consumer involvement and hence, investor interest in the airlines industry, as far as emerging economies is concerned. A study of the literature by the authors did not produce any research paper on the process drivers of brand equity in the context of airlines. Therefore, the present study makes an attempt to address this gap. The primary research question is: What are the driving factors for building brand equity in the case of airline services? This paper uses a “two-case” multiple-case design employing theoretical replication. The cases are based on two Indian organizations, Indigo Airlines and Go Air. Both these businesses are similar in many aspects but have achieved very contrasting outcomes. The primary research question is broken down into following two secondary research questions. How is Indigo Airlines building its brand? How is Go Air building its brand? Data collection involved use of documents, archives, observations, participant-observations, and surveys. Data analysis involved conducting cross-case analysis. The findings have been used to develop a conceptual framework for building brand equity in airlines.


2017 ◽  
Vol 47 (3) ◽  
pp. 457-474 ◽  
Author(s):  
Martin Brown ◽  
Gerry McNamara ◽  
Joe O’Hara ◽  
Stafford Hood ◽  
Denise Burns ◽  
...  

This paper suggests that distributed leadership is a vital first step in making schools flexible enough to respond to new pressures. However, it is then argued that distributed leadership per se does not necessarily imply a commitment to a particular stance on issues of social justice, such as equality, but rather that this can only flow from leaders becoming culturally responsive to the diverse traditions and needs of the changing populations of their schools. We define this combination as ‘distributed culturally responsive leadership’. The second part of the paper attempts to illustrate this argument by closely examining the philosophy and actions of a particular principal who is regarded as an exemplar of good practice. The methodology used in the school case study is described and, finally, we provide a presentation and analysis of the data followed by a discussion of the research findings.


2017 ◽  
Vol 9 (2) ◽  
pp. 179
Author(s):  
Dedi Iskandar

AbstrakPenelitian ini bertujuan untuk memperoleh gambaran objektif dan komprehensif tentang proses perekrutan pengawas pendidikan dan peran pengawas pendidikan, serta mengetahui faktor-faktor penghambat dan pendukung peran pengawas untuk meningkatkan mutu pendidikan SMP di Kabupaten Bima Provinsi Nusa Tenggara Barat. Penelitian ini menggunakan pendekatan penelitian kualitatif dengan metode studi kasus. Data dikumpulkan melalui wawancara, observasi dan studi dokumen. Tahapan analisis data menggunakan model interaktif dan analisis komponensial. Hasil penelitian menemukan: (1) proses perekrutan pengawas pendidikan belum sepenuhnya sesuai dengan peraturan pemerintah dan undang-undang. (2) pemantauan pelaksanaan program sekolah yang dilakukan pengawas pendidikan belum terlaksana dengan optimal. (3) supervisi yang dilakukan pengawas pendidikan belum terlaksana dengan optimal. (4) evaluasi program kerja sekolah yang dilakukan pengawas pendidikan sudah terlaksana dengan baik. (5) pembuatan laporan hasil pemantauan, supervisi, dan evaluasi yang dilakukan pengawas pendidikan terlaksana dengan baik. (6) Tindak lanjut yang dilakukan pengawas pendidikan belum optimal. Selanjutnya yang menjadi (7) faktor penghambat adalah: (a) letak geografis, (b) akses jalan, (c) fasilitas, (d) penguasaan teknologi, (e) sumber daya manusia; dan (8) faktor pendukung adalah: (a) dana operasional tambahan dari Pemerintah Daerah, (b) ketersediaan motor dinas, (d) pelatihan, (e) keterlibatan masyarakat, (f) tempat domisili pengawas pendidikan, (g) siswa, (h) semangat dalam diri pengawas pendidikan.Kata kunci: pengawas pendidikan, mutu pendidikan, Kabupaten BimaTHE ROLE OF EDUCATIONAL SUPERVISOR IN IMPROVING EDUCATION QUALITY OF SECONDARY SCHOOLS IN BIMA, WEST NUSA TENGGARA PROVINCEAbstractThis study aims to analyze and obtain comprehensive and objective description of recruiting process of educational supervisor, the role of educational supervisor, also to know the obstacles and supporting factors of educational supervisor roles to improve the education quality of secondary schools in Bima, West Nusa Tenggara. This is a qualitative approach with case study method. The data were collected through interviews, observation and document study. The phase of data analysis used by interactive model and componential analysis. The results showed: 1) the recruitment process of educational supervisor in Bima was not based on goverment rules and law. 2) monitoring of scholl programmes implementation by educational supervisor ran less optimal. 3) supervising by educational supervisor ran less optimal. 4) evaluating of school programmes undertaken by educational supervisor has ran well. 5) reporting about the results of monitoring, supervising, and evaluating, was done well. 6) the follow up of the results of supervision was not optimal. 7) some obstacles factors are: a) geographical area, b) highway access, c) facilities, d) mastery of information and technology, e) human resources. Then, some supporting factors are: a) operational funds form local government, b) vehicle, c) coaching, d) the involvement of communities, e) educational supervisor domicile, e) students, f) spirit of the educational supervisor itself.Keywords: Educational supervisor, education quality, Bima


2021 ◽  
Vol 3 (1) ◽  
pp. 1
Author(s):  
Isa Saleh

ABSTRACTThis study aims to identify the management of the use of space, identify infrastructure and planning, and determine the maintenance of assets in the Al Irsyad College Foundation in Surabaya. The research used qualitative descriptive method with case study approach. The object of research in this study is the Al Irsyad College Foundation in Surabaya. The informant of this research was the deputy chairman of takmir, the infrastructure section at all levels of the school, and the board of the Surabaya Al Irsyad College Foundation. The process of collecting data used observation, interviews, and documentation. Data analysis used qualitative descriptive analysis to describe and to classify the facts or characteristics factually and accurately for providing a clear or accurate picture of the phenomenon were being investigated. Research findings show that the process of spatial use is in accordance with needs. Procurement of infrastructure is adjusted to the needs of each level. Maintenance of infrastructure assets has been carried out when there is damage or complaints from the school.Penelitian ini bertujuan untuk mengidentifikasi manajemen pemanfaatan ruangan, mengidentifikasi sarana prasarana dan perencanaannya, dan mengetahui perawatan aset di kompleks Yayasan Perguruan Al-Irsyad Surabaya. Metode penelitian menggunakan metode deskriptif kualitatif dengan pendekatan studi kasus. Objek penelitian dalam penelitian ini ialah Yayasan Perguruan Al-Irsyad Surabaya. Informan penelitian ini merupakan wakil ketua takmir, bagian sarana prasarana di semua jenjang sekolah, dan pengurus yayasan. Proses pengumpulan data menggunakan observasi, wawancara, dan dokumentasi. Analisis data menggunakan analisis deskriptif kualitatif yang berusaha mendeskripsikan fenomena dengan melukiskan dan mengklasifikasi fakta atau karakteristik tersebut secara faktual dan cermat untuk memberikan gambaran yang jelas atau akurat tentang fenomena. Hasil penelitian menunjukkan bahwa proses pemanfaatan ruang sudah sesuai dengan kebutuhan. Pengadaan sarana prasarana disesuaikan dengan kebutuhan masing-masing jenjang. Pemeliharaan pada aset sarana prasarana telah di lakukan ketika ada kerusakan atau keluhan dari pihak sekolah.


2019 ◽  
Vol 13 (2) ◽  
pp. 239-258
Author(s):  
Arfandi

One of the quality management concepts that can be applied in pesantren is total quality service (TQS). Total Quality Service is a modern management concept of study that focuses of five areas, 1) customer focus, 2) total involvement, 3) measurement, 4) systematic support, and 5) connous improvement. Pesantren education institute is said quality meaning refers on resulting product quality by pesantren, one that covers; a lot of it student that have achievement well at akademik area and also at non academic, mark sense good lead support among pesantren “its customer”, out put and out came pesantren corresponds to expectation, and is still a lot of again. Pesantren education quality in perspektif this, can also be seen of two things, which is points on education process and education result. Process quality education pointed out by components exhaustive involvement pesantren in education activity. Education result can be seen of insofar which pesantren grad have interest and personality corresponds to pesantren vision and mission.


2021 ◽  
Vol 9 (1) ◽  
pp. 188-196
Author(s):  
Dian Rosinawati ◽  
Ifah Khadijah ◽  
Waska Warta

The main key to quality education management is how to carry out good and quality education to give birth to a generation of people who have potential, abilities, talents that grow and develop in all areas of life so that they are able to compete globally. For the implementation of quality education (quality), quality organizational management is also needed, one of which is by implementing Total Quality Management. Efforts to standardize quality and guarantee the implementation of higher education must meet quality standards in an effort to maintain and improve the quality of education nationally. In general, the definition of quality assurance in higher education is: The process of establishing and fulfilling education quality standards consistently and continuously so that customers get satisfaction. The process to ensure that the quality of graduates is in accordance with the specified/promised competencies so that quality can be consistently maintained and continuously improved.


Author(s):  
Shuri Mariasih Gietty Tambunan

<p class="AbstractText">Films as cultural texts articulate the politics of everyday lives and one of the issues often depicted is on nationalism. The chosen case study for this article is <em>Veer Zaara </em>(2004), a romantic Bollywood movie telling us the story of two lovers from India and Pakistan who have to undergone multiple challenges to be together. The conflicts represent the ongoing and completely unresolved sibling rivalry between the two countries particularly after the partition in 1947. The main research question is how the film depicts the process of self-identification from the Indian characters by looking at the “cultural similarities and differences” compared to the Pakistani character while representing the effort of drawing a boundary between India and Pakistan? Research findings who that there are three dominant representational elements (space, religion and gender) in which the film with its authority select what forms of representation it would present concerning each country. In doing so, the film is making sure that India is identifying itself as a nation which is different from Pakistan or by drawing the boundary of India as the self and Pakistan as the other.</p>


2017 ◽  
Vol 9 (1-5) ◽  
Author(s):  
Syamhanim Ismail ◽  
Mimi Mohaffyza Mohamad

This concept paper discusses about the conceptual framework of qualitative case study research to show the input-process-output in more detail in achieving the goal of developing a suitable framework Work-based Learning (WBL) applied at the Polytechnic and industry through of the data to be acquired in the exploration of their experience in Work-based Learning involvement in the Polytechnic and industry. The concept paper will describe in detail the processes involved in research through the input process Work-based Learning models and theories. The process also needs to go through several phases such as interview technique to answer the all the research question and also several factors that will be found throughout the study. Finally, the output of the study will be designed as a result of research findings and appropriate Work-based Learning framework will be developed. Basically framework of this study is to identify and address as well as outline the problems faced by the Polytechnic and the industry in terms of bilateral relations in strengthening relationships to train students and institutions involved in WBL.


2020 ◽  
pp. 1-24
Author(s):  
Sandra Halperin ◽  
Oliver Heath

This text provides readers with the analytic skills and resources they need to evaluate research findings in political research, as well as the practical skills for conducting their own independent inquiry. It shows that empirical research and normative research are not independent of each other and explains the distinction between positivism and interpretivism, and between quantitative and qualitative research. Part 1 of this edition discusses key issues in the philosophy of social science, while Part 2 presents a ‘nuts and bolts’ or ‘how to’ guide to research design, such as how to find and formulate a research question. Part 3 evaluates different methods of data collection and analysis that can be used to answer research questions, along with the variety of considerations and decisions that researchers must confront when using different methods.


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