scholarly journals How Twitter Works in Public Transportation: A Case Study of Bus Rapid Transit in Jakarta and Semarang

2020 ◽  
Vol 14 (2) ◽  
pp. 53-63
Author(s):  
Surya Hidayat Bokings ◽  
Achmad Nurmandi ◽  
Mohammad Jafar Loilatu

The research focuses on using social media (Twitter) as a medium for public transportation services (Bus Rapid Transit - BRT) in Semarang and Jakarta. The research uses Nvivo 12 Plus as a tool in qualitative research methods. The results show that the function regarding Twitter accounts of BRT in Semarang and Jakarta has several differences. The difference is based on information integration services, interaction information and transparency, and adaptive and responsive information services. In conclusion, the information integration on Twitter accounts of BRT in Semarang and Jakarta services works well, but a more dominant function is found in BRT in Jakarta. The Twitter account of BRT in Jakarta provides more information on transportation routes, such as the number of routes and fleets. BRT in Jakarta is a responsive account, responding to questions or mentions given by its users. The high level of activity makes the BRT Jakarta account more active. Moreover, the form of information conveyed by the Twitter account of BRT Semarang has its characteristics because it shows more the character of the region (Central Java).

2018 ◽  
Vol 1 (3) ◽  
pp. 252-259
Author(s):  
Dias Fajar Priyanto

The background of this study aims to see the response of people in Semarang regency by the policy of mass transportation agglomeration Bus Rapid Transit (BRT). Data collected through literature study, questionnaires, direct observation and documentation. Data analysis technique is descriptive percentage. The results show some of the public response with public transportation angkot / bus 55% community response still does not accelerate travel time. As many as 94% of people in Semarang Regency are very interested and much needed by the development of mass transportation based on Bus Rapid Transit (BRT). As many as 88% of the people in Semarang district need cheap transportation, safe and convenient. The public prefers BRT mass transportation as opposed to using Private vehicles by 54%. Most of them with 52% of people in Semarang regency do not know the route of BRT to be passed from Semarang (Tawang) - Semarang Regency (Bawen). Suggestion for Central Java government to carry out mass transit Bus Rapid Transit (BRT) connected with Semarang City which bertrayek in Semarang Regency (Bawen) - Semarang City (Tawang). The government also evaluates the location of shelters that feed on street users. Latar belakang penelitian ini bertujuan untuk melihat respon masyarakat di Kabupaten Semarang dengan adanya Kebijakan Aglomerasi transportasi massal Bus Rapid Transit (BRT). Data yang dikumpulkan melalui studi pustaka, kuesioner, observasi secara langsung dan dokumentasi. Teknik analisis data adalah deskriptif presentase. Hasil yang ditunjukan sebagian respon masyarakat dengan ada angkutan umum angkot/bus  55% respon masyarakat masih tidak mempercepat waktu tempuh. Sebesar 94% masyarakat di Kabupaten Semarang sangat minat dan sangat dibutuhkan dengan adanya perkembangan transportasi massal berbasis Bus Rapid Transit (BRT). Sebanyak 88% masyarakat di kabupaten Semarang membutuhkan transportasi yang murah tarifnya, aman dan nyaman. Masyarakat lebih memilih transportasi massal BRT dibandingkan dengan menggunakan kendaraan Pribadi sebesar 54%. Sebagian besar dengan sejumlah 52% masyarakat di Kabupaten Semarang belum mengetahui rute BRT yang akan dilalui dari Semarang (Tawang) – Kabupaten Semarang (Bawen). Saran untuk pemerintah Jawa Tengah untuk melaksanakan transportasi massal Bus Rapid Transit (BRT) yang terhubung dengan Kota Semarang yang bertrayek di Kabupaten Semarang (Bawen) – Kota Semarang (Tawang). Pemerintah juga mengevaluasi letak shelter yang memakan hak pengguna jalan kaki.


2021 ◽  
Vol 1 ◽  
pp. 221-226
Author(s):  
Cremona Ayu Novita Sari ◽  
Sulfah Anjarwati ◽  
Besty Afriandini

The increasing need for transportation has prompted the government to provide public transportation to increase mobility and reduce the number of private vehicles. The Department of Transportation of Central Java Province has developed the Trans Jateng BRT (Bus Rapid Transit) mass transportation in the Barlingmascakeb area through activities to improve the Trans Jateng agglomeration transportation service. The BRT that has been operated in the Banyumas area is Corridor 1 on the Purwokerto-Purbalingga route. This study aimed to analyze the characteristics of travel behavior and passengers' willingness to walk. The sampling of the research was random sampling using a questionnaire as the main data collection tool. The results of the discussion of travel behavior in terms of the purpose of the trip were dominated by recreation/shopping and education. The majority of BRT users used public transportation as the mode used before switching to BRT, the connecting mode from home to shelter is dominated by feeders, while from destination to shelter is dominated by walking. The connection distance from the house and from the destination to the shelter is >400 meters. Thus, the majority of respondents came from a buffer range of 0-400 meters. Based on willingness to walk, some respondents walk up to a radius of >400 meters. It is necessary to add more shelter points if the distance between stopping points does not meet the standards and provide better shelter access, especially by walking or using other integrated public transportation.


2020 ◽  
Vol 1 (2) ◽  
pp. 63
Author(s):  
Agnesia Putri Kurnianingtyas ◽  
A`izzatul Mardliyah ◽  
Kiki Lana Fauzizah

<em><span lang="EN-US">Semarang as one of the big cities in Central Java has provided public transportation which is Bus Rapid Transit (BRT) as an effort to reduce congestion and the use of private transpotation. There are eight main corridor and one special corridor that are provides until 2021, one of them is Corridor II with Terboyo-Sisemut Route. This study is aim to analyze the servce performance of Corridor II with the optimalization the use of BRT in this route, find the problem factors that influence and formulate the step for quality services improvement. The method of this study is quantitative method by calculating the weight value through assessment indicators based on the standards of the Director General of Transportation. These indicators are obtained from the results of dynamic surveys and static surveys. From the analysis, the service performance of BRT Corridor II at Terminal Terboyo-Sisemut PP is in good category. The number of fleets needed in corridor II is 21 units. Based on the results of the evaluation, one recommendation to improve the quality service of BRT is to make a special lane for BRT to make travel time faster, so that users are more interested in using BRT.</span></em>


2021 ◽  
Vol 33 (1) ◽  
Author(s):  
Fauzan Romadlon

AbstrakPengoperasian Bus Rapid Transit (BRT) Purwokerto-Purbalingga bertujuan untuk meningkatkan pelayanan bagi para penggunanya. Faktanya, 70% pengguna BRT adalah wanita sehingga dibutuhkan keterlibatan wanita demi menunjang keberlangsungan pembangunan kota, khususnya pada layanan transportasi umum. Di sisi lain, Purwokerto dan Purbalingga merupakan wilayah yang telah berorientasi smart city. Pada Garuda Smart City Model, yaitu sebuah model smart city initiative, terdapat smart economy di mana klaster layanannya adalah smart mobility dan bagian penting dari smart mobility adalah layanan transportasi umum. Penelitian ini dilakukan untuk mengetahui hubungan sosio-ekonomi meliputi demografi dan pengalaman pengguna wanita dengan preferensinya terhadap layanan BRT. Selain itu, kesiapan kedua wilayah dalam penerapan smart city terutama smart mobility juga perlu diukur. Metode yang digunakan adalah kuantitatif dan kualitatif. Metode kuantitatif meliputi statistika deskriptif dan uji Analysis of Variance (ANOVA), sedangkan metode kualitatif digunakan untuk menganalisis indikator kesiapan smart mobility. Hasil yang diperoleh menunjukkan bahwa preferensi pada kriteria ekonomi, sosial, dan lingkungan memiliki respons yang signifikan terhadap sosio-ekonomi. Berdasarkan indikator kesiapan smart mobility, operasional BRT baru siap terhadap indikator aksesibilitas BRT. Indikator lain seperti akses multimoda transportasi, akses transportasi internasional, teknologi informasi dan komunikasi (TIK) untuk mendukung mobilitas, dan transportasi berkelanjutan dapat dikatakan belum siap. Oleh karena itu, dibutuhkan kajian yang komprehensif dan kebijakan yang mendukung dalam menuju kesiapan smart mobility, sehingga BRT mampu menjadi transportasi andalan yang nyaman, aman, dan profesional.Kata kunci: Layanan, Preferensi Wanita, Bus Rapid Transit, Smart Mobility.AbstractThe Service of Bus Rapid Transit of Purwokerto-Purbalingga for Female Users towards Readiness of Smart Mobility Dimension: Operating Bus Rapid Transit (BRT) of Purwokerto-Purbalingga aims to improve services for its users. In fact, 70% of BRT users are women, so it requires the involvement of female users to support the sustainability of urban development, especially in public transportation services. On the other hand, Purwokerto and Purbalingga are areas that have been smart city-oriented. In the Garuda Smart City Model, which is a smart city initiative model, there is a smart economy where the service cluster is smart mobility and its main part is public transportation service. This research is conducted to determine the socio-economic correlation of demographics and experience of female users of BRT with their preferences toward the services. In addition, the readiness of the two regions in the application of the smart city, especially smart mobility, also needs to be measured. The methods used were quantitative and qualitative. Quantitative methods include descriptive and Analysis of Variance (ANOVA) test, while qualitative methods were used to analyze indicators of smart mobility readiness. The results obtained show that preferences for economic, social, and environmental criteria have a significant response to socioeconomic. Based on smart mobility readiness indicators, BRT operations are only ready on the indicator of BRT accessibility. Other indicators such as multimodal transportation access, international transportation access, Information and Communication Technology (ICT) to support mobility, and sustainable transportation are not ready yet. Therefore, comprehensive studies and policies that support smart mobility are needed so that BRT can become a reliable, safe, and professional transportation.Keywords:  Service, Women’s Preference, Bus Rapid Transit, Smart Mobility.


2020 ◽  
Vol 1 (2) ◽  
pp. 63
Author(s):  
Agnesia Putri Kurnianingtyas ◽  
A`izzatul Mardliyah ◽  
Kiki Lana Fauzizah

<div><table cellspacing="0" cellpadding="0"><tbody><tr><td align="left" valign="top"><p class="Abstract"><em>Semarang as one of the big cities in Central Java has provided public transportation which is Bus Rapid Transit (BRT) as an effort to reduce congestion and the use of private transpotation. There are eight main corridor and one special corridor that are provides until 2021, one of them is Corridor II with Terboyo-Sisemut Route. This study is aim to analyze the servce performance of Corridor II with the optimalization the use of BRT in this route, find the problem factors that influence and formulate the step for quality services improvement. The method of this study is quantitative method by calculating the weight value through assessment indicators based on the standards of the Director General of Transportation. These indicators are obtained from the results of dynamic surveys and static surveys. From the analysis, the service performance of BRT Corridor II at Terminal Terboyo-Sisemut PP is in good category. The number of fleets needed in corridor II is 21 units. Based on the results of the evaluation, one recommendation to improve the quality service of BRT is to make a special lane for BRT to make travel time faster, so that users are more interested in using BRT.</em></p></td></tr></tbody></table></div>


2018 ◽  
Vol 3 (2) ◽  
Author(s):  
Lady Yulita Yulita ◽  
Irmeilyana Irmeilyana

 Abstrak— Trans Musi adalah sistem transportasi berjenis Bus Rapid Transit (BRT) di Kota Palembang, Sumatra Selatan. Tujuan dikembangkannya BRT Trans Musi adalah dalam rangka menyediakan pelayanan angkutan umum yang sesuai dengan kebutuhan masyarakat. Dalam pelayanan angkutan umum ada faktor-faktor yang dapat mempengaruhi kepuasan dan loyalitas penumpang yaitu keandalan, daya tanggap, jaminan, empati, bukti langsung, dan harga. Tujuan dari penelitian ini untuk mengetahui faktor-faktor yang secara signifikan berpengaruh langsung maupun tidak langsung terhadap kepuasan penumpang Trans Musi serta mengetahui besarnya pengaruh faktor-faktor tersebut dan kepuasan terhadap loyalitas penumpang. Metode yang digunakan adalah analisis jalur. Berdasarkan data kueioner, model jalur yang terbentuk adalah  = 0,1869 + 0,0616  - 0,0213  + 0,1201  + 0,1948 + 0,1417  +0,6984  dan  = 0,0398 + 0,0985  - 0,0087  - 0,0218  - 0,0488 + 0,0301  + 0,6299 + 0,5461. Hasil penelitian dengan α = 5% menunjukkan bahwa faktor keandalan (X1), faktor keandalan (X5) dan faktor harga (X6) berpengaruh secara signifikan terhadap kepuasan penumpang (Y1) dengan besar pengaruh berturut-turut 0,1869, 0,1948 dan 0,1417. Selain itu, faktor kepuasan penumpang (Y1) berpengaruh secara signifikan terhadap loyalitas penumpang (Y2) dengan besar pengaruh 0,6299. Kata Kunci— Kepuasan Penumpang, Loyalitas Penumpang, Analisis Jalur, Trans Musi. Abstract— Trans Musi is a Bus Rapid Transit (BRT) transport system in Palembang, Indonesia. The purpose of the development of BRT Trans Musi is in order to provide public transportation services in accordance with the needs of the community. In public transport services there are factors that can affect passenger satisfaction and loyalty that is reliability, responsiveness, assurance, empathy, direct evidence, and price. The purpose of this research is to know factors that significantly influence directly or indirectly to passenger satisfaction of Trans Musi and to know the influence of those factors and satisfaction to passenger loyalty. The method used is path analysis. Based on the questionnaire data, the path model formed is   = 0.1869 + 0.0616  – 0.0213  + 0.1201  + 0.1948 + 0.1417  +0.6984  and  = 0.0398 + 0.0985  – 0.0087  – 0.0218  – 0.0488 + 0.0301  + 0.6299 + 0.5461. The result of research with α = 5% indicated that reliability factor (X1), reliability factor (X5) and price factor (X6) had significant effect to passenger satisfaction (Y1) with the influence of 0.1869, 0.1948 and 0.1417 respectively. In addition, passenger satisfaction factor (Y1) significantly influence passenger loyalty (Y2) with a large influence of 0.6299.Keywords— Passenger Satisfaction, Passenger Loyalty, Path Analysis, Trans Musi. 


2019 ◽  
Vol 6 (1) ◽  
pp. 13
Author(s):  
Daniella Daniella ◽  
Achmad Amri Dharma Wangsa

Jakarta is one of the most congested cities in the world due to a plethora of motor vehicles used in the city. One of the government actions to address the issue is by implementing Bus Rapid Transit (BRT) as an alternative public transportation mode. However, according to the convenience walking distance standard, the BRT coverage the inhabitant to choose motor vehicle rather than walking. This paper purposes Bike-Sharing as the smart transportation mode to overcome such issue and predict the three potential places to establish sharing-bike stations according to the convenience walking distance standard. In this paper the walking distance is classified into 100 mater range (300 meter, 400 meter and 500 meter) projected using the euclidean distance principle. As the result for 300 meter standard, there are 809 potential bike-sharing stations consist of 164 main stations and 645 feeder stations, while the 400 meter standard needs 541 potential stations with 140 stations serve the BRT station directly and 401 stations as the feeder. Furthemore, with 500 meter standard, 359 stations consist of 131 main stations and 228 feeder stations is needed.


Author(s):  
OLUFIKAYO OLUWASEUN ADERINLEWO ◽  
Gbemileke Adekunle Akinyemi ◽  
Abayomi Afolayan ◽  
Abayomi Modupe

This paper assesses the operational data of a public transportation system, using the Bus Rapid Transit in Lagos State as a case study. Demographic data was collected through the administration of questionnaires to the commuters; this was carried out to observe variations in the population of the commuters from different perspectives. Some other categories of data were collected which include boarding and alighting, headway, arrival rate of commuters, waiting time of commuters and travel time data. These data were presented and analysed with MS Excel and Minitab statistical softwares. Results from the boarding and alighting data showed bus stops with high flux of commuters, these were at Ojota, Ketu, Mile 12, Costain, CMS and TBS. Probability distribution charts were prepared to analyze the remaining sets of data. This was carried out to study the distribution and consistency of the data. Coefficients of variation for the data were also estimated to study the variability of the data. From the study, the data followed normal distribution and they were consistent such that they can be used for further analysis of the system. It can be concluded that the distribution depicts the real situation at the study location. Thus, bus stops with high density of commuters should be provided with more buses so as to reduce the waiting time of commuters.


2021 ◽  
Vol 13 (1) ◽  
pp. 54
Author(s):  
Mohammad Jafar Loilatu ◽  
Bambang Irawan ◽  
Salahudin Salahudin ◽  
Iradhad Taqwa Sihidi

Social media plays a significant role in public services, one of which is public transport, while social media often promotes active participation and makes cities more adaptive by using social media. Public transport in Jakarta uses social media as a form of public contact in the provision of services. This study looks at the role of Jakarta's transport social media in delivering excellent information, this research looks at social media twitter accounts consisting of Mass Rapid Transit (MRT), Light Rapid Transit (LRT) and Bus Rapid Transit (BRT) accounts. The method used in this research is a quantitative approach to text analysis focused on Nvivo analysis methods. The phases of analysis using Nvivo begin with: (1) collection data, (2) import data, (3) coding data, (4) data classification, and (5) display data. The findings of this study replied that the social media twitter role in public transport in Jakarta has information features such as: disability rights information, route changes, traffic jams and services. The information provided by the MRT, LRT and BRT twitter social media accounts depends on the activeness of the Twitter social media so that the information can be acknowledged by users of public transport. The flow of information generated by the MRT, LRT and BRT social media accounts through; (1) data sources, (2) collection data, (3) responses, and (4) public information provided by each Twitter account. Media sosial memiliki peran yang besar dalam pelayanan publik salah satunya transportasi publik, media sosial juga mendorong interaksi menjadi aktif dan menjadikan kota lebih adaptif dengan menggunakan media sosial. Transportasi publik Jakarta menggunakan media sosial sebagai alat komunikasi publik dalam memberikan pelayanan. Penelitian ini melihat fungsi media sosial transportasi Jakarta dalam memberikan informasi pelayanan, analisis ini melihat akun media sosial twitter yang terdiri dari akun Mass Rapid Transit (MRT), Light Rapid Transit (LRT) dan Bus Rapid Transit (BRT). Metode dalam penelitian ini menggunakan pendekatan kuantitatif text analysisberbasis software dengan tools analisis Nvivo. Tahapan analisis menggunakan Nvivo dimulai dengan; (1) capturing data, (2) import data, (3) coding data, (4) klasifikasi data, dan (5) display data. Hasil dari penelitian ini menjawab bahwa fungsi media sosial twitter pada transportasi publik Jakarta memiliki karakteristik informasi seperti; informasi tentang hak disabilitas, perubahan rute, kemacetan, dan pelayanan. Informasi yang diberikan oleh akun media sosial twitter MRT, LRT, dan BRT bergantung pada keaktifan media sosial twitter, sehingga informasi tersebut dapat diterima oleh pengguna transportasi publik. Alur informasi yang disampaikan oleh akun media sosial MRT, LRT dan BRT melalui; (1) data sources, (2) processing data, (3) respon dan (4) informasi publik yang disampaikan oleh masing-masing akun twitter.


2016 ◽  
Vol 19 (2) ◽  
pp. 89-96
Author(s):  
Vu Hien Phan ◽  
Linh Thuy Pham ◽  
Anh Tuan Nguyen

Bus Rapid Transit (BRT) is one of public vehicle systems in modern cities to provide transportation services fast, confortable, and cost saving. However, effectiveness of one BRT route depends on the locations of its stops. This study focuses on determining optimal locations to build the stops of a BRT route. Firstly, criteria having influences on effective operation of a BRT stop are explorered, consisting of i) traveling demands, e.g. buildings, offices, industrial parks, hopitals, etc; ii) public transportations, e.g. metro stations, bus stops, etc; and iii) roads, e.g. crossroads, parking lots, etc. Secondly, each criterion is assigned a weighted factor representative for its influence, determined by the AHP method. Finally, the progress of data processing in GIS environment is established to create a weighted overlay map from all criteria. Subsequently, locations having high values are reasonable to build BRT stops. This progress has been applied to locate BRT stops of the Vo Van Kiet – Mai Chi Tho route in Ho Chi Minh City. The result indicates 40 BRT stops along this route, and it is considered as a scientific reference to help the city government in decision making.


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