Practices and Attitudes Towards Patient E-Communication and Social Media Use Amongst Neurology Providers (Preprint)

2019 ◽  
Author(s):  
Ashley Jones ◽  
Anne St. Michel ◽  
Steven Manners ◽  
Stefan Baral ◽  
Jiwon Oh

BACKGROUND E-communication is increasingly being utilized in healthcare but there is limited research investigating the practices and attitudes of providers towards the use of these tools in professional settings. OBJECTIVE To assess the experiences, attitudes, and practices of neurology healthcare providers, regarding e-communication contact with patients and social media (SM) use. METHODS Two surveys assessing patient e-communication and SM use were disseminated by e-mail to subscribers of NeuroSens, an online educational platform. RESULTS 67% and 27% of respondents completely opposed patient contact to their personal mobile and e-mail respectively, while the remaining respondents believed propriety was situation-dependent. Respondents tolerant to patient contact were more likely to have been contacted for urgent matters in the past. Most respondents (54%) used at least one of the main SM networks, and 76% denied having posted inappropriate content. The majority of respondents (74%) were unfamiliar with any SM policy within their practicing institution and the vast majority (98%) agreed clinical institutions need to establish updated e-communication policies. CONCLUSIONS Neurology healthcare providers demonstrate conservative practices and perceptions of SM use and patient e-communication, despite limited institutional guidance. With the continued growth of e-communications tools, there is a strong need to for clinical institutions to establish policies to support the use of these applications within healthcare.

2020 ◽  
Author(s):  
Jorge Andres Delgado-Ron ◽  
Daniel Simancas-Racines

BACKGROUND Healthcare has increased its use of information technology over the last few years. A trend followed higher usage of Electronic Health Record in low-and-middle-income countries where doctors use non-medical applications and websites for healthcare-related tasks. Information security awareness and practices are essential to reduce the risk of breaches. OBJECTIVE To assess the internal reliability of the Spanish translation of three areas of the Human Aspects of Information Security Questionnaire (HAIS-Q), and to assess the knowledge, attitudes, and practices of medical doctors around information security. METHODS This is a cross-sectional descriptive study designed as a questionnaire-based. We used focus areas (Password management, social media use, and mobile devices use) from the Human Aspects of Information Security Questionnaire (HAIS-Q). Medical doctors in Ecuador answered an online survey between December 2017 and January 2018. RESULTS A total of 434 health professionals (response rate: 0.65) completed all the questions in our study. Scores were 37.4 (SD 5.9) for Password Management, 35.4 (SD 5.0) for Social Media Use and 35.9 (SD 5.7) for Mobile Devices. Cronbach’s alpha coefficient (α) was 0.78 (95% CI: 0.75, 0.81) for password management, 0.73 (95%CI: 0.69, 0.77) for mobile devices and 0.77 (95% CI: 0.73, 0.78) for Social Media Use. CONCLUSIONS Our study shows that three components of the Spanish translation of the HAIS-Q questionnaire were internally reliable when applied in medical doctors. Medical doctors with eagerness to receive infosec training scored higher in social media use and mobile device use categories.


2017 ◽  
Vol 32 (2) ◽  
pp. 194-209 ◽  
Author(s):  
Daniel Schlagwein ◽  
Monica Hu

In this paper, we examine the relation between social media use and the absorptive capacity of organisations. Over the past 10 years, many organisations have systematically adopted social media. Trade press and consulting companies often claim that the systematic use of social media increases the performance of organisations. However, such claims are typically neither empirically grounded nor theoretically examined. In this paper, based on key informant interviews at 20 organisations, we examine these claims empirically and theoretically. Firstly, we examine the ways in which social media are used by organisations. We identify five different social media use types that support different organisational purposes (broadcast, dialogue, collaboration, knowledge management and sociability). Secondly, we analyse how these five social media use types relate to organisations' absorptive capacity. We find that particular social media use types (e.g., dialogue) support organisations' absorptive capacity and, ultimately, their performance although others (e.g., sociability) do not.


2021 ◽  
Author(s):  
Michael Rost ◽  
Vittoria Espeli ◽  
Marc Ansari ◽  
Nicholas von der Weid ◽  
Bernice Elger ◽  
...  

Abstract Purpose The study aims to explore the attitudes of Swiss healthcare professionals towards the use of social media in adolescent and young adult oncology and to examine whether the ongoing social restrictions due COVID-19 might have altered these attitudes. Methods This study was cross-sectional in design. The subjects were healthcare providers working in pediatric or adult oncology settings in Switzerland. We performed descriptive and inferential statistical analyses. Results While considered useful, only a small minority of participants actually used social media for professional reasons and considered themselves skillful in using these platforms. Although institutional guidelines were deemed crucial to improve social media use, many respondents seemed unaware of their existence. Only a minority reported an impact of Covid-19 on their attitudes towards the professional implementation of social media. Conclusion The global health crisis creates important challenges for young patients with cancer and their healthcare providers. In times of social restrictions, social media may be promising tools to facilitate health information provision, connectivity and patient care. Virtual mentorship and target social media training interventions might be the best way to improve familiarity with social media and with ethical guidelines for their use.


2019 ◽  
Author(s):  
Michael Argenyi ◽  
Poorna Kushalnagar

BACKGROUND About 46% of US adults obtain recommended HIV screening at least once during their lifetime. There is little knowledge of screening rates among deaf and hard-of-hearing adults who primarily use American Sign Language (ASL), or of social media as a potentially efficacious route for HIV prevention outreach, despite lower HIV/AIDS-specific health literacy and potentially higher HIV seropositivity rates than hearing peers. OBJECTIVE We investigated both the likelihood of HIV screening uptake among deaf adults in the past year and over one year ago, and the relationship between social media use and HIV screening uptake among deaf adult ASL users. METHODS The Health Information National Trends Survey in ASL was administered to 1340 deaf US adults between 2015-2018. Modified Poisson with robust standard errors was used to assess the relationship between social media usage as a predictor and HIV screening as an outcome (screened more than one year ago, screened within the past year, and never been screened), after adjusting for sociodemographics and sexually transmitted disease (STD) covariates. RESULTS The estimated lifetime prevalence of HIV screening uptake among our sample was 54% (719/1340), with 32% (429/1340) in the past year. Being of younger age, male gender, black, lesbian, gay, bisexual, or queer, or having some college education or a prior STD were associated with HIV screening uptake. Adjusting for correlates, social media use was significantly associated with HIV screening in the past year, compared to either lifetime or never. CONCLUSIONS Screening falls well short of universal screening targets, with gaps among heterosexual, female, Caucasian, or older deaf adults. HIV screening outreach may not be effective because of technological or linguistic inaccessibility, rendering ASL users an underrecognized minority group. However, social media is still a powerful tool, particularly among younger deaf adults at risk for HIV.


2020 ◽  
Vol 3 (14) ◽  
pp. 01-20
Author(s):  
Siti Hajar Mohd Badrol ◽  
Saodah Wok

This study was conducted to determine social media usage and its influence on the quality time spent with family among the students of the International Islamic University of Malaysia (IIUM). The objectives of the study are to determine: (a) the exposure to social media use; (b) the level of perception, attitude, and behavior towards social media use, and the quality time spent with family; and (c) the relationships of perception, attitude, and behaviour towards social media use with the quality time spent with family. Time displacement theory was used to explain the relationship between the variables. The quantitative research design was employed using a network sampling survey method, with a questionnaire as a tool for data collection. A total of 210 respondents participated in this study. The findings of the study revealed that WhatsApp is the most frequently used social media platform, followed by YouTube, E-mail, Instagram, Facebook, and Telegram. The levels of perception, attitude, and behavior towards social media usage and the quality of time spent with family are high and significant. Perception, attitude, and behavior were found to show a significant positive correlation with social media usage and the quality time spent with family. Thus, this study suggests that students should allocate the time they spend on social media for their families.


2016 ◽  
Vol 12 (1) ◽  
pp. 79-80 ◽  
Author(s):  
Rachel Adilman ◽  
Yanchini Rajmohan ◽  
Edward Brooks ◽  
Gloria Roldan Urgoiti ◽  
Caroline Chung ◽  
...  

QUESTION ASKED: To what extent, and for what purpose, do oncology physicians and physicians-in-training use Web-based social media? SUMMARY ANSWER: Despite the ability of social media to enhance collaboration and knowledge dissemination among health care providers, this cohort survey study identified an overall low use of social media among oncologists, and significant generational gaps and differences in patterns of use. METHODS: A nine-item survey was designed using a survey-generating Web site (SurveyMonkey) and was distributed securely via weekly e-mail messages to 680 oncology physicians and physicians-in-training from July 2013 through September 2013. All responses were received anonymously. Results were analyzed and are reported using descriptive statistics. RESULTS: Of 680 surveys sent, 207 were completed, for a response rate of 30.4%. Social media were used by 72% of our survey respondents (95% CI, 66% to 78%; Table 1 ). Results were cross tabulated by age, which revealed a significant difference in social media use by age group, with 89% of trainees, 93% of fellows, and 72% of early-career oncologists reporting social media use, compared with only 39% of mid-career oncologists (P < .05). Respondents reported using each social media platform for either personal or professional purposes, but rarely both. When respondents were questioned regarding barriers to social media use and their hesitations around joining a medically related social media site, the majority (59%) answered, “I don't have enough time.” [Table: see text] BIAS, CONFOUNDING FACTOR(S), DRAWBACKS: This study was conducted online, via e-mail. Therefore, respondents may represent a subpopulation of individuals who already prefer using Web-based technologies and may be more inclined to use social media, compared with individuals who do not use e-mail and were, by default, excluded from the study. We assumed, in designing this study, that the proportion of practicing oncology physicians who do not use e-mail is low. Although our sample size is small, it does represent one third of all registered medical oncologists in Canada. Finally, the high percentage of medical oncologist respondents and the concomitantly low fraction of respondents from other specialties may mean these results are more telling of social media habits in the aforementioned demographic rather than other oncology specialties. REAL-LIFE IMPLICATIONS: Our study revealed that oncology physicians and physicians-in-training who participate in Web-based social networking are largely within the younger age cohorts, whereas mid-career oncologists (age 45 to 54 years) are largely absent from the social media scene. Gaps in social networking use between younger physicians and trainees and older generations of physicians may result in critical gaps in communication, collaboration, and mentorship between these demographics. It is hoped that with further research into understanding patterns of use and limitations, medical professionals and trainees may increase their use of social media for networking, education, mentorship, and improved patient care.


Author(s):  
Tuong-Minh Ly-Le

<p>Despite the emergence of social media in many aspects of Vietnamese lives, including marketing and promotional activities, Vietnamese organizations have used little social media in their crisis communication efforts. The organizations are hesitant to adopt social media in crisis communication and prefer to use traditional media because of its controllability and professionalism. However, with the increasing number of organizational crises that started on social media in the past years, it is arguably that Vietnamese stakeholders use social media as one of their main communication channels during crises. Should the organizations use social media in response? Through a series of interviews to PR practitioners and stakeholders in Vietnam, this research aims to find out the similarities and gaps in the perception of social media use for crisis communication between these two groups, and to guide a crisis communication practice that is appreciated by stakeholders.</p><p> </p><p><strong>Bahasa Indonesia Abstrak: </strong>Meskipun<em> munculnya media sosial dalam banyak aspek kehidupan Vietnam, termasuk kegiatan pemasaran dan promosi, organisasi Vietnam telah menggunakan sedikit media sosial dalam upaya komunikasi krisis mereka. Organisasi ragu-ragu untuk mengadopsi media sosial dalam komunikasi krisis dan lebih suka menggunakan media tradisional karena pengendalian dan profesionalisme. Namun, dengan meningkatnya jumlah krisis organisasi yang dimulai di media sosial dalam beberapa tahun terakhir, dapat dibilang bahwa pemangku kepentingan Vietnam menggunakan media sosial sebagai salah satu saluran komunikasi utama mereka selama krisis. Haruskah organisasi menggunakan media sosial sebagai jawaban? Melalui serangkaian wawancara kepada praktisi PR dan pemangku kepentingan di Vietnam, penelitian ini bertujuan untuk mengetahui persamaan dan kesenjangan dalam persepsi penggunaan media sosial untuk komunikasi krisis antara kedua kelompok ini, dan untuk memandu praktik komunikasi krisis yang dihargai oleh para pemangku kepentingan. .</em></p>


2020 ◽  
pp. 146144482092650
Author(s):  
Hester Hockin-Boyers ◽  
Stacey Pope ◽  
Kimberly Jamie

In the past decade, a wealth of research has focused on women and social media. Typically assembled according to the logic of ‘risk’ and ‘exposure’, this extensive work tends to operate within a negative paradigm whereby women’s engagement with the digital produces harmful outcomes for wellbeing. This article makes a novel contribution to this literature by tracing the ways in which women who are in recovery from eating disorders and engaged in weightlifting strategically navigate their social media ‘worlds’ and give meaning to this process. Our data draw on 19 in-depth interviews and our findings examine 2 key themes. First, we challenge the negative paradigm that frames women’s social media use and demonstrate how the digital can support positive wellbeing for women in recovery. Second, we introduce the concept of ‘digital pruning’, a personal political project framed within the language of self-care, which involves unfollowing unhelpful or triggering content.


2018 ◽  
Vol 28 (1) ◽  
pp. 213-231 ◽  
Author(s):  
Louisa Ha ◽  
Claire Youngnyo Joa ◽  
Itay Gabay ◽  
Kisun Kim

Purpose The purpose of this paper is to examine how college students’ social media use affects their school e-mail avoidance and campus involvement. Design/methodology/approach The study employed face-to-face interviews and self-administered survey/quantitative data. Findings Communication and business students are more involved on campus and likely to use social media as the primary communication medium than other majors. Social media and text messages are not the culprits of school e-mail avoidance. University departments, student organizations, and faculty advisors’ e-mails are most likely to be avoided. Social media users can be categorized as either “instant communicators” or “online content curators.” Facebook is the only social media brand conducive to campus involvement. Research limitations/implications This study only used one university’s students as sample. In examining school e-mail avoidance, it only focused on the source of e-mail. The study is limited by its sole reliance on quantitative behavioral data. Practical implications University administrators and academic advisors need to reconsider the e-mail communication to students, target at the instant communicator social media users, and use Facebook to create a strong sense of community and campus involvement for their students. Marketers can utilize the two social media user groups in selecting social media in targeting to students. Originality/value The study offered empirical evidence to explain how social media affect students’ school e-mail avoidance and the role of campus media and specific social media outlet on campus involvement. It advances the knowledge of media choice of students and the social media user groups.


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